Delays, delays and more delays. 4 out of 4 flights in one week
Flying First Class with Lufthansa is something special, in every aspect of the word. It just has to be experienced!
Check in working effective. Kind cabin personnel . Not too note storage place inside for carry on luggage .
Fordeler: "Nice crew."
Ulemper: "Very cold. Always very cold in premium economy section on LH 747-8."
Fordeler: "Upgraded from premium to Business class. Very good service and a good night slep."
Fordeler: "Pleasant and friendly crew. Attentive and professional service."
Ulemper: "Late inbound flight made our flight delayed. No info at gate, until a few minutes before boarding. Small, crammed seats. Very worn seatbelts gives a less than favorable impression."
Fordeler: "God og personlig service ombord. Her ble man tatt godt vare på."
Ulemper: "Forsinket avgang, enda alle passasjerer var ombord i tide og boarding var «completed» før avreise."
Fordeler: "Vi kom frem til slutt. mer enn 4 timer forsinket."
Ulemper: "Ingen informasjon om hva som skjedde hverken på info table eller ved henvendelse til informasjonen. Stadig oppdatering av avreisested både frem og tilbake i tid Minst 4 ganger endret. Måtte betale for alt ombord selv etter å ha sittet i flyet nesten 2 timer. Meget dårlig service både av bakkepersonalet og ombord."
Ventet i tre kvarter på at catering skulle komme ombord. Gjorde at mange passasjerer hadde problemer med å rekke flyforbindelse. Ellers en fin flyvning
Fordeler: "Courteous man at baggage drop off. Of Danish heritage and we enjoyed talking about this as we prepared bags."
Ulemper: "Unfortunately the nice man at the bag drop off managed to give mark down that I was the owner of two bags, and my wife none. I asked specifically if my carry on bag was ok to bring into the plane, to which he said yes. Then as we get to the gate and boarding I have to argue with the boarding flight staff regarding my carry on. The final result, after being promised a additional cost of 35 usd( second bag) is That when i sit down in my seat I look at my bag tag and see that I’ve been charged 150 usd for my carry on bag that’s in addition to the 50 usd I payed at the bag drop off for our regular luggage. Happy? Don’t think so"