Finn billige flyvninger fra Oslo Gardermoen til New York La Guardia

Ulemper: "Information on arrival time was not correct"

Fordeler: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Fordeler: "The crew were excellent and seats were comfy."
Ulemper: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Fordeler: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Ulemper: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Fordeler: "Likte at det var punktlig og at de serverte drikke"

Ulemper: "Too hot inside the aircraft"

Fordeler: "Nice staff and no delay"
Ulemper: "Instead of crisps maybe a bit of cheese or crackers"

Fordeler: "Seat was good"
Ulemper: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Ulemper: "Boarding was very slow."

Fordeler: "The flight crew was so friendly and the food was really good."

Ulemper: "They left my bag off the plane. Ridiculous."

Fordeler: "Awful"
Ulemper: "Everything"

Fordeler: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Ulemper: "If I knew how to recline my seat earlier. I did try several times"

Fordeler: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Fordeler: "The flight arrived a few minutes early."
Ulemper: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Fordeler: "Crew was good"
Ulemper: "Food"

Fordeler: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Ulemper: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Fordeler: "Good"
Ulemper: "Nothing"

Ulemper: "Turn the lights on early making it hard to sleep"

Fordeler: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Ulemper: "tough to sit on a plane for 9.5 hours"

Ulemper: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Fordeler: "Smooth flight."
Ulemper: "Seat a little cramped."

Fordeler: "Boarding agent extra effort to improve my seating!"
Ulemper: "Food amount less than expected."

Fordeler: "Nice crew pilot food and beverage"
Ulemper: "No wifi"

Fordeler: "Light snack and complementary wine"

Fordeler: "Overall booking and airport was ok. Food was also actually quite good."
Ulemper: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Fordeler: "Good entertainment options. Nice flight attendants"
Ulemper: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Fordeler: "Food was excellent, frequent and filling"
Ulemper: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Fordeler: "We got a meal for a 1h flight only"
Ulemper: "No entertainment but normal for this type of flight"

Fordeler: "Entertainment"
Ulemper: "Food and one bathroom out of service makes an awful flight"

Fordeler: "Really friendly staff. Great service"

Fordeler: "Cabin crew were very professional."
Ulemper: "Aircraft returned to gate due to fault and was delayed for 45 min."

Fordeler: "Friendly staff, good service and on time departure/arrival."

Fordeler: "Friendly staff"
Ulemper: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Fordeler: "Very friendly service!"

Fordeler: "Pleasant flight"

Fordeler: "Decent seat size. Sorta slept the whole flight."

Fordeler: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Ulemper: "Nothing to be honest . All positive."

Fordeler: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Fordeler: "The sandwiches were simple yet just the right touch, on all four flights."

Ulemper: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Ulemper: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Fordeler: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Ulemper: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Fordeler: "Crew service"
Ulemper: "Flight delayed."

Fordeler: "Crew was friendly, and the food was better than the usual KLM fare."
Ulemper: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

Fordeler: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Ulemper: "See above"

Fordeler: "The cabin crew were fantastic and funny"
Ulemper: "Tiny seats"

Fordeler: "The staff and crew"
Ulemper: "Nothing"

Fordeler: "Alt"
Ulemper: "Kommer ikke på noe"

Fordeler: "The pilots gave details of flying conditions and landing conditions. Flight was smooth and on time"

Fordeler: "Service and food"

Fordeler: "Free service Food and coffee"
Ulemper: "Free service Food and coffee"

Ulemper: "- Leave on time - Working onboard Entertainment system"

Fordeler: "Crew worked hard to keep to time and make passengers comfortable."
Ulemper: "Boarding gate crowded."

Fordeler: "Na"
Ulemper: "Error on kayak.com resulted in me losing approx. £600 and having to take the issue to the small claims court."

Fordeler: "Fab flight in every way"

Fordeler: "Very comfortable seats and the crew was in good spirits"

Ulemper: "Ingen underholdning - men bra magasiner"

Fordeler: "Crew was mostly attentive and helpful."
Ulemper: "Had the boarding queues setup and when they got to group 5 they flipped the sign and those of us in front had to go in the back. Once we were in the main queue they opened the 5-9 queue for some privileged traveler and then left it open allowing the back of the queue to become the front."

Fordeler: "Crew was very accommodating, seats were comfortable"
Ulemper: "everything was good"

Ulemper: "There was a delay of more than an hour so I had to run for my connecting flight then my bags didn't make the flight."

Ulemper: "No beverages? Not even water or coffee?"

Fordeler: "Crew was great. Accommodating and welcoming."
Ulemper: "Food quality could have been better. Snack was very poor before landing."

Fordeler: "comfortable seat, tasty food, pleasant attendants"
Ulemper: "Overly focused on pre-birding security while handling it in a very amateur way in Bud. Water and Food service offered for lunch and then not even a glass of water for 8 hours. Poor entertainment options."

Fordeler: "More room than usually, almost comfortable"
Ulemper: "Seats were uncomfortable for a 6'1" , 216 lb person."

Ulemper: "Missed Connection due to late Arrival at Heathrow from BOS, causing us to miss connection to MXP. then took a flight to LIN. Problem, was rental car was near MXP. It cost $129.70 for taxi , but have only been reimbursed $64.26 even though told at the counter that we would be reimbursed in full."

Fordeler: "Vi kom frem til slutt. mer enn 4 timer forsinket."
Ulemper: "Ingen informasjon om hva som skjedde hverken på info table eller ved henvendelse til informasjonen. Stadig oppdatering av avreisested både frem og tilbake i tid Minst 4 ganger endret. Måtte betale for alt ombord selv etter å ha sittet i flyet nesten 2 timer. Meget dårlig service både av bakkepersonalet og ombord."

Fordeler: "Økonomi + var bra med god benplass og god service."
Ulemper: "Dårlig med informasjon og stadig endring av avgangstid"

Fordeler: "The flight attendants were very nice and tried to accomodate everyone. The food was pretty good for airline food. The snacks and beverages were plentiful. The tea they serve is delicious! Good movies, online games etc."
Ulemper: "I did not like the very tight seating with basically no leg room. Very uncomfortable. Unless you can afford 1st class or the pod type loungers. There is no room in the economy section."

Fordeler: "The flight was delayed prior to leaving the gate, while lined up to take off and during the flight. All delays were promptly explained by members of the flight deck. The cabin crew were outstanding nothing seemed to be too much of a inconvenience to them."

Ulemper: "I would never book a ticket through BA ever! Paid business class and my luggage got forgotten in Heathrow through transit. No one knows anything about it. I have arrived to san Francisco with no language at all!!!!"

Fordeler: "Entertainment was adequate."
Ulemper: "The plane was freezing for 11 hours. Flight attendant said it would be adjusted but it never was. We were against a wall and seats did not recline. Very little room."

Fordeler: "Service"
Ulemper: "None"

Fordeler: "Arrived on time. Routine European short-haul flight from BA with no frills - as expected"
Ulemper: "Late departure but caught up the time on route. Very busy flight with only middle seats available 1.5 hours after check-in opened."

Fordeler: "Great value for the money, nicely priced round trip. Very well scheduled flights, good connections, easy to travel."
Ulemper: "Little legroom on long flights, no wi fi on board overseas flights, even for purchase. No food available on Europe international flights, but for purchase."

Fordeler: "Not much"
Ulemper: "It was late, it was cramped, they make you pay for everything suitcases, soft drinks, the lot, next time we will consider who we spend our hard earned cash with Disappointing as I am a real advocate for BA"

Fordeler: "Quiet flight lots or spare seats - good price. Food pretty good"
Ulemper: "Viewing sets stowed in front of rows old and not easy to move"

Ulemper: "This seems like an old plane. Poor quality of screen to watch movies and very small selection of movies. No charging spot to plug and charge our phones. This was a long trip and these two elements are important to make the trip enjoyable."

Fordeler: "No one could help. Finnair wouldn’t issue a refund. British Airways were not helpful."
Ulemper: "Everything"

Fordeler: "The staff are good and attentive"
Ulemper: "Just the delay and long flight but that's something that BA has no control"

Fordeler: "There should be free food in the plane. It's a stupid concept. You can increase the prize of the ticket but food and drinks on plane should be free!"
Ulemper: "The same"

Ulemper: "The male crew in the bag is not try to help people put on the carry on language to the top of cabin. He stood there and look at us. When I directed to him and asked for help, he just stood there for few sec. and decieded to help me but with an attitude. Same as the other lady need their help to put the backpack in, both male crests stood there and wasn't planning to help, and the passenger stood up and assisted her."

Fordeler: "They got us there."
Ulemper: "We flew in from San Francisco to London on full-price Business Class tickets. Stupidly, I bought Coach tickets separately for the short leg to Dublin. British Air would not check two bags all the way to Dublin. For one of the bags, we did the measurements, and joined all the other people who haul extra luggage onto the plane for carry-on. For the other bag, sixty-five Pounds Sterling (about eighty-five bucks) for the other bag for a one hour flight. Wow! That put a big damper on the whole flight experience."

Fordeler: "On time boarding and enterteiment"
Ulemper: "Need to buy drink. (Water)"

Fordeler: "Nothing"
Ulemper: "Late flight It’s become like s budget carrier, you pay for drinks and food"

Fordeler: "it was very good I enjoyed the trip from midland to London and oslo And back through the same route it was very good . Thank you/"
Ulemper: "what I don't like is when the captain Announce that we should put off our cell phone and other devices some people still live theirs on that is not good at all please take note"

Fordeler: "The Boeing 787 and the Entertainment system."
Ulemper: "Toilets ran out of paper towels and kleenex Bags took too long to be delivered."

Fordeler: "Flight was on time"
Ulemper: "Was a very unpleasant experience at the BA executive club lounge."

Fordeler: "The plane"
Ulemper: "Nothing"

Ulemper: "Uncomfortable seats and dated touch screens"

Fordeler: "Got a window seat ad requesyrd"
Ulemper: "Nothing to comment upon"

Fordeler: "The people were nice."

Fordeler: "On Time"
Ulemper: "Seat Spacing Boarding and check-in was unnecessarily long"

Fordeler: "Easy online Check in. Nice crew."
Ulemper: "Very tight space on flights."

Ulemper: "Flight was late for more than hours , due to the delate flight a lost the last train in London , I had to paid a Taxi over $ us dollars 106.00. Not in my budget . :( Maria Zoriada York"

Ulemper: "Worse experience ever!!!!"

Ulemper: "Went to the wrong place and then had to have wheelchair service to get me to the gate on time! Which he did for which I am most grateful! Am not familiar with European customs for travel!"

Fordeler: "A very long flight but decent food, good entertainment and leg room surprisingly not bad"

Fordeler: "No complimentary food or drink London to Paris"

Ulemper: "Business class food is a disgrace. On the way to Lisbon they had at least some warm meal, skipped now and just got a box with bad, cold food. The crew was apologetic."

Ulemper: "All seats are uncomfortable on all planes"

Ulemper: "Seats are very uncomfortable in all planes"

Fordeler: "Missed the connection because TAP from Vienna arrrives late. The cre who received us at Lisbon airport was very helpful"
Ulemper: "TAP being on time and giving a reason why the flight was late"

Fordeler: "The crew was outstanding!"
Ulemper: "Slightly more comfortable seats would have been helpful."

Fordeler: "It was Okay"
Ulemper: "I m disappointed with the online deal I have booked my self with two checked bags & paid extra for that but I had to pay £ 80/-"

Fordeler: "Food taste"
Ulemper: "No water at toilet....??? No coffee....??? The the movie’s subtitles were out of time."

Fordeler: "Crew was great and seats had footrests."
Ulemper: "Very old plane with outdated entertainment system and no power outlets. Had to take bus to plane, we repeatedly lined up for boarding only to have our flight delayed again and again."

Fordeler: "The price."
Ulemper: "Starters, main course, etc where very odd combination of flavors and therefore not at all appealing. Don't provide beverage service in Business outside of meal times. Seats good but space is restricted. Feel closed in."

Fordeler: "Only the on board crew lived up to Tap's normal standard"
Ulemper: "Boarding chaotic in Copenhagen. Food very poor this time"

Ulemper: "Not cancelling it"

Ulemper: "Flight was so delayed we missed our connection."

Fordeler: "on time, food was good"
Ulemper: "seats are hard, painful for 7 hours..... crew was very noisy, very rough they kept hitting my arm. male crew hit the back of my seat to wake me up, he took away my food due to me sleeping."

Fordeler: "I loved how the entertainment was complimentary and there was a wide selection of movies, TV shows and music. I’m used to having one or maybe two movies to choose from but TAP has an entire movie library on the back of each seat. I watched 3 new releases on my 7.5 hour flight. The food was also tasty and I technically had two meals. Great job, TAP!"
Ulemper: "The only thing that could be improved is the boarding process in the Lisbon airport. The boarding time for the flight was one hour before takeoff and the gate area was too small to hold the total number of people taking the flight. We also didn’t board until 30 min before the flight so passengers were waiting in one big crowd because it was impossible to find a seat or to even form clear lines for boarding."

Fordeler: "everything was fine. nothing specifically wrong or bad."
Ulemper: "had the same food the third time this week. they could do more"

Fordeler: "Food was above average"
Ulemper: "Wasn't told that baggage wasn't included in my fee. Had to pay 170 Euros at the airport to check our two bags. Really really frustrating, and beyond an exorbitant price to charge for bags..."

Ulemper: "We were never prompted to pay for our check in baggage at the time of purchase and so when we showed up we were forced to pay 85 euros for one checked bag for an international flight on top of a ticket that already cost more than $250. The luggage restrictions were never shown previously. Will never fly TAP Portugal again."

Fordeler: "I liked that the airline provided blankets pillows and headsets at no extra cost for our 8 hour flight. The crew were very nice and accommodating. The food was good."
Ulemper: "I did not like having to pay 75 Euro for one checked bag. That should Have been more clearly set out when booking a flight. The entertainment could have been better. Poor reception for some shows."

Ulemper: "Two flights today. Both over an hour delayed."

Fordeler: "Nice crew, tasty snack, new plane with comfortable seats"
Ulemper: "Huge bag charge for anything over 8 kg! Sign said last call 40 min before flight when agent told us to check board 30 min before flight for gate assignment!"

Ulemper: "Inbound flight - flight got canceled from Budapest - after calling the airline and waiting in the line the 2 first lady I was talking to put me on hold and never got back to me, the 3rd lady had no idea why the flight got canceled except it was for emergency. She said next flight would be 2 days later - after calling the insurance I booked for the flight, they didn't want to reimburse for the interruption because the airline could not explain why it got canceled and i should prove that the flight was canceled - after being 6h on the phone with airline and insurance and waiting line had to hang of without solution. I had to purchase a new ticket from another airline to be able to fly on the same day back to Miami. - after arriving at the airport next morning for the other flight it turns out that Tap Portugal booked me to British Airways but they have not send me a notification email about it, so if I do not ask at the counter for Tap Portugal for the paperwork for the insurance I would never find out that i got a new flight and i would have miss it and the insurance would have never pay for it. With the new ticket i had to purchase, my travel with Tap Portugal cost me on the end around $3000, and I do not have that much money for a ticket at all, now I have a financial trouble. Thanks, never again."

Ulemper: "Bags didn’t arrive"

Fordeler: "Food was abundant and pretty good. I paid $91.95 US (think it was 75 euro) for the exit row and felt this was money well spent."
Ulemper: "They charged me $90 for my luggage. Several weeks or perhaps even months after I booked, I received an e-mail saying I had booked Super Cheap Economy or some such. It had a link to pay for 'additional services' but not luggage. At the time of booking, I checked and the price given was $35. So, I have protested the additional $55 with my CC company and will see what happens. BTW the luggage was not overweight. They turned off all the lights, including my personal reading lamp, so I could not read and had to just sit there doing nothing. That really blew big chunks. I only got two small glasses of wine."

Fordeler: "They solved the problem of my sit. But i almost have a hurt attack"
Ulemper: "When I get to check my tickets they told me that I was in stand by. I have to fight to get my sit."

Fordeler: "Meal was OK."
Ulemper: "TAP changed our seats even though we had paid extra. They were narrow and uncomfortable."

Ulemper: "The flight was delayed 20 mins"

Ulemper: "Poor entertainment"

Fordeler: "Crew was friendly and great!"
Ulemper: "TVs did not work, no sound/frozen on games"

Ulemper: "Flight was delighted and service staff was slow"

Ulemper: "When I booked the ticker online I was informed that I can take up to 23kg luggage, but when I checked in, I had to pay over $120 per person for luggage...I was very disappointed with th ideas treatment"

Fordeler: "The flight was uneventful."
Ulemper: "The food was edible. The entertainment display was old. Not much leg room."

Fordeler: "The Magnum ice cream was a great touch."
Ulemper: "We thought that $35 per bag is a bit too much when other airlines are $25."

Fordeler: "Best flight I have ever taken. Hands down"

Fordeler: "Everything else was excellent."
Ulemper: "There was no entertainment on this flight"

Fordeler: "The food dish was pretty good and there were many options for food."
Ulemper: "Space - there was zero and we weren't able to upgrade our seats. Big bummer on a long flight!! Also, our flight attendent would give us half full glasses of water... I didn't realize I needed to buy a few bottles of water before getting on the flight to be stocked. She sid this with all beverages. There was zero organization in the boarding process."

Ulemper: "Your change and return policy is a ripoff."

Fordeler: "Friendly air hostesses"
Ulemper: "Too much security check at the airport due to the U S Homeland requirements"

Fordeler: "Plane didn't crash"
Ulemper: "Customer service on TAP IS TERIBLE. Employees are apethetic and useless. Don't fly this airline ever"

Fordeler: "Staff was friendly and somewhat helpful, they were able to offer some compensation and hotel."
Ulemper: "I was placed on standby for my flight and ultimately did not get a seat. It took two hours to get a new flight sorted out and it didn't leave for 2 days. A massively inconvenient experience as I had a conference to attend and missed two days."

Fordeler: "The checkin staff at LHR were really good and helped me with my visa application. They helped me to not miss my flight. Ten out of ten for them."
Ulemper: "In flight food was very poor"

Fordeler: "Absoulty nothing"
Ulemper: "Your lack of verification of someone at your gate compelling my wife to pay in cash instead of accepting the reservation. Uouj could snd should. Have call security And your gate and investigated my claim. You had 3 hours to do so."

Fordeler: "Lots of leg room, seats recline nicely, the flight was not full so there was room to move. AC power under the seats, plus an USB charger in every seat"
Ulemper: "The seats, just were not comfortable enough for that long of a flight."

Fordeler: "The plane was really comfortable and clean with plenty of legroom, and the staff friendly."

Ulemper: "NO Options for vegetarians. main curse and snacks were with meat."

Fordeler: "I know the flight between Lisbon and Amsterdam is only 3 hours, but it could have been better. First, boarding was a mess because no one could hear announcements being made. Once on the plane, things only got worse. I'm a small person- only 5'4" and even I had no leg room! This was made worse when the seat in front reclined- very claustrophobic. There were also zero entertainment options."
Ulemper: "It was nice that they served light snacks even though it was a short flight."

Fordeler: "Comfort And good service"
Ulemper: "Nothing"

Fordeler: "Finally getting to JFK"
Ulemper: "Crew with the attitude, limited access to toilets, late departure for the unexplained reasons"

Fordeler: "Seats were spacious. TVs on the flight with lots of movies and TV shows. No delays, great service. Highly recommend it!"

Fordeler: "The best thing was the attention and kindness of the crew on board: Excellent! Although I do have some complaints, I would say Tap is a quite good airline that should improve some aspects."
Ulemper: "The boarding in Lisbon was not efficient. It took a lot of time to get people on the plane and the land personnel in charge were not nice at all. I would even say very bad humoured! Plus the majority of passengers were kept standing for a very long time before entering the lounge at the gate because even though it was full of empty seats we were not allowed to enter the area. The food was not good and the entertainment system on board needs a refreshment to modernise it."

Fordeler: "Food was great. There were two meals to Lisbon. I think the meatball plate was delish. When arriving to Boston, I experienced my first fake landing! I saw the landing strip, but then in full throttle took off again. It was quite an experience!"

Fordeler: "First time traveling with my dog and it went well."
Ulemper: "Nothing"

Fordeler: "We got here"
Ulemper: "Not being 2 hours late"

Fordeler: "Everything was great!"
Ulemper: "The overhead bin space of this airplane was too small. My suitcase, which fits on every other type of plane, could not fit on this one. I had to check it and then go grab it at baggage claim, therefore having to go through security again. This was not the most convient for a tight connection."

Ulemper: "We had one checked bag and it did not arrive when we landed. Told it was on the next flag but did not arrive until after midnight."

Ulemper: "given that Air Canada's computer had crashed and flights were cancelled (including our own), the lack of information was astounding. Why, e.g., didn't anyone go along the queue handing out numbers so people could get food then reclaim their place in line? Why weren't we told, ditto, how long this mess would take to clear up? why weren't we offered o/n stays, etc, etc. Could have done an awful lot better if some manager had spent two minutes thinking!!"

Ulemper: "Lack of communication. Crew was unattentitive and seemed to not know protocol or appear to have things under the control."

Ulemper: "The airline crew keep on pushing back the departure due to bad weather. No discipline while boarding passengers. Delay after landing to open the door. No clear instructions about the delays"

Ulemper: "Although we boarded on time, there was a wait of over 1.5h in the plane. First time in my life i was beyond uncomfortable. What i couldn't understand was why we had to be in the plane for the refueling. It makes more sense to wait in the airport at the gate rather in a tight confined place. I'm overall pissed at the situation. Not to mention my seat was defective and although the seat was up, it would push back the moment you put weight. The flight attendant kept on asking me to place my seat in the upright position (which wasn't possible). To get her off my back, i held my back up with my own weight. I'm disappointed with aircanada."

Fordeler: "Where do i start? It’s a short flight to be sure but air canada planes never feel like many Other airlines’ mini planes or puddle jumpers. they seem new, spacious, seat back Entertainemnt, just great. Also, there is no scrimping on Service. How many Delta or united or American flights have i taken on this route only to be told “coffee or water” and sometimes no coffee “the flight is too short”. Nonsense! Granted I was in business, but I had a full hot breakfast served and a full array of beverages offered. It AC can do it, everyone can. The flight attendant was lovely."
Ulemper: "The flight was too short :)"

Fordeler: "squeeze me into an earlier flight"
Ulemper: "Everything good."

Ulemper: "There was only one staff working at the gate, and one family with kids seemed somehow stuck with their documents. This kept all other passengers,who had already Lined up, waiting for quite a while. Some people grew impatient."

Ulemper: "Not impressed with luggage fees that were not indicate but hidden in price - and all the nickle and diming on every little thing.. ruins the overall experience"

Ulemper: "I was disappointed that for the first time since I have been flying, they did not allow my carry-on with me. It was not that bad though because by the time I got through customs and made it to the baggage carousel the bag was waiting for me."

Ulemper: "Flight was more than hour delayed. When it hit the turbulence zone it was insanely scary. I know it's nobody's fault but leaves bad felling about the flight."

Fordeler: "Les sièges étaient spacieux."
Ulemper: "2 vols chez Air Canada, 2 vols annulés !! Plus de 4 h d'attente à l'aéroport !! 1 vol en raison de la météo (no comment) et l'autre en raison d'un nettoyage à faire de la réserve de carburant... Dédommagement minime de 10$ pour s'acheter qch en attendant !! J'espère avoir plus en contactant le service client..."

Fordeler: "Movies for free, although the seat next to mine didn't work. Plenty of leg room."
Ulemper: "Some of it was air canada, some of it was weather and some of it was the montreal airport. scheduled for 6:00 rescheduled 7:00 rescheduled 8:00 boarded 8:30 took off 10:00 1. air caanda - boarded the plane, then came on with announcement that we would be sitting on tarmac for an 1.5 hours. We were delayed for hour and half already, why load us and make us sit in a warm aircraft. Air Canada offered us 10.00 vouchers for dinner... problem was they did it so late nothing was open. It should have been done earlier. 2. weather - caused the initial problem in NYC, no fault of air canada. 3. Montreal airport - Our gates were switched 3 times during the delays. Which happens, however the gate changes started at one end of the airport, moved to the other end of the airport and back to the original end."

Fordeler: "Seats are quite comfortable. Flight was on time."
Ulemper: "Suitcase costs money. Food was ok. No headphones for entertainment. I felt it was like a low cost flght but we paid a regular price."

Fordeler: "I don't like air canada"
Ulemper: "Check in crew was rude and awful. Flight cancelled without notification, thankfully the minute we noticed I called customer service. Waited an hour on hold before luckily grabbing 2 last seats on a flight going out the next morning."

Fordeler: "I brace myself every time I fly Air Canada. Things often go wrong or are frustrating in some way. So I prepare myself mentally. Although there was a takeoff delay and the boarding procedure was confusing, this flight went fairly smoothly, compared to other fiascos I have had with Air Canada."
Ulemper: "Air Canada has an opportunity to be excellent and they keep hanging on to mediocrity. I think it is either a corporate culture that does not see things from the customer perspective, or a morale problem that shows up as ground staff who do not want to be there. Also, Terminal 1 is a hassle. You check in at the kiosk, only to have to line up for 30 min. to drop your bag off. If I could, I would only fly WestJet."

Fordeler: "The plane itself was fairly comfortable, and every seat had its own TV/movie screen, which was nice."
Ulemper: "Our flight was delayed six hours and fifteen minutes, and the entire six hours and fifteen minutes was filled with poor communication. No one could tell us what was going on. There was rarely even an Air Canada representative at our gate's desk area. We were given nothing to remotely compensate for our very long delay aside from a few thanks and a puny bag of pretzels."

Ulemper: "Fact that when my flt was delayed it was too late notice and then when it got cancelled no communication. Poor customer service. ."

Fordeler: "I received an overall warm treatment from the staff and the flight wasnt delayed therefore I made it to NYC right on time for my appointment :) Thanks Air Canada!"

Fordeler: "My 55 min flight ended up taking nearly 3 hours since there were about 9 people that needed to gate check their bags. Air Canada needs to figure a better way to gauge the carryon situation. People had giant bags that just couldn't fit in the overhead. Also- there were far too many people with carry one. I paid to check my bag... then got stuck with my backpack under my feet and jacket in my lap for 2.5 hours as we sat on the runway."
Ulemper: "To be honest, nothing specific stands out. The whole ordeal was pretty much a nightmare. We were offered some pretzels and water while we sat on the runway for hours."

Ulemper: "There was a long wait at bag check with a handful of people checking in and handling complaints and seating change requests. This could have been more streamlined-- maybe a separate line for people just dropping off their bags and customer service. Otherwise, once it was or turn, everything went smoothly until the end of the flight"

Ulemper: "delay upon delay due to maintenance then delayed again because the flight crew left due to the delays and a new crew had to be found. 1.5 hours of delay in total but we were only told a few minutes at a time so aggravating"

Ulemper: "- Delayed from take off for over two hours. During this time, pilot and flight attendants shared minimal information with passengers. - At one point, I asked a flight attendant for water because I had a migraine and wanted to take some Advil. He told me he couldn't right now because the pilot wanted everyone in their seats, but he would get it for me as soon as possible. When I followed up 45 minutes later, the same flight attendant apologized and said that it was because he didn't want everyone asking for waters. We were stuck on that plane for over two hours, and you can't get people water? - Gate check was not available, meaning that I had to check my carry-on when there was no more space available (my bag met the carry-on size requirements)."

Fordeler: "Air Canada was kind enough to give us a hotel voucher."
Ulemper: "The flight was cancelled and we weren't informed until we arrived at the airport. An email was supposedly sent, but I didn't receive it. We had to fly out the next morning and missed half a day of work. Fortunately, we didn't have anything important scheduled."

Fordeler: "No issues with the plane or service itself but we were stuck waiting for a replacement plan for a late night flight and departed 4 hours after schedule."

Ulemper: "I didn't like that the security/passport control was the slowest of any airport I have ever been in! We almost missed our flight because security was looking through (literally) every single bag and then the passport control only had 2 people for each visa/passport holders. Then, after running to catch our flight, the flight was delayed an hour AFTER they had already let everyone board the plane. People were telling them they had alerts on their phone, while boarding, yet still let everyone board. Overall, bad experience."

Fordeler: "I think I got great fair, so thanks for that! getting a boarding pass was easy....it was nice experience."
Ulemper: "I know it is a short flight....but how much does it cost to offer a snack and drink....$4/5 may be. we start quite early from home....flight may be just 1 and half hour but total journey for us takes more than 4 hours."

Fordeler: "The flight was relatively comfortable."
Ulemper: "Air Canada has a policy where they will automatically put you on stand by if you do not check in an hour before your flight time. This policy was not stated in any of the emails we received. We were put on stand by and then removed from a flight we had paid for and checked in to."

Fordeler: "My overall flight was smooth, the crew was friendly."
Ulemper: "All of my Air Canada flights were delayed, it was a real inconvenience."

Ulemper: "Flew 2/3 of way to NYC & retrurned to Montreal due to weather. Sat in plane at gate for 2+ hours before flight cancelled: weather + crew had reached time limit. Very little help in re-booking flight for next day: had to do it on your own online. No help re finding hotel for the night."

Fordeler: "Nice interior. Free movies."
Ulemper: "Air Canada is always delayed."

Ulemper: "Boarding was slow and chaotic because of the number of passengers bringing oversize carry-on bags, presumably to try to avoid the checked-bag fee. The overhead bins filled up early, and passengers squabbled over the available space and objected when flight attendants told them they would have to gate-check their bags. The aisle was congested and blocked for long periods of time as people tried to fit their bags into the bin, and the plane left the gate more than 15 minutes late because of the slow boarding. There were about 100 people on the flight, but only about 20 at baggage claim (including at least two family groups), another indication that the checked-bag fee caused passengers to bring oversize carry-on bags. The overall rating for this flight would be significantly higher if it weren't for the boarding process."

Fordeler: "I was upgraded to first class on my birthday. I don't know if this was just a coincidence but I suspect it wasn't. It was a great experience and staff was super attentive."

Fordeler: "Traveling back to the US have Global Emtey or Nexus Like the free movies watched half of movie on the way to acanandr and half on the way back. Thank you"
Ulemper: "Last time I traveled to Canada I probably used a passport. BUT I never knew that I needed it I thought u could travel with my drivers lisence. Remind travelers to take their passport"

Fordeler: "First time flying on the largest airline in Canada and had a positive experience. From the online check in process to returning home it was a smooth trip"

Fordeler: "Very comfortable and a wide range of new films to keep me entertained the whole flight"
Ulemper: "Airplane food is hard to be better than okay. On par with other companies and the snacks handed out were welcomed, the hot meal was only edible."

Fordeler: "Spacious, leg room"
Ulemper: "Temperature, cold. Needs interior upgrade."

Fordeler: "Since we arrived at the airport very early we asked about whether we could change to an earlier flight. The agent was extremely accommodating and confirmed us on an earlier flight with no additional charge. Bravo Air Canada!"

Fordeler: "Nothing in particular."
Ulemper: "Initial plane had mechanical problem before we boarded, so we were delayed and sent to a different gate. Delays became incrementally longer, announcements were not as quick as they should have been -- e.g. I learned of the gate change from another passenger rather than the crew at the gate. Then, the flight we did catch was delayed in the air due to congestion at LaGuardia. AC was too cold for me. Admittedly some of these problems were well outside Air Canada's control, but the communication weaknesses were their fault."

Fordeler: "On time and short! Everything was good"
Ulemper: "Great"

Ulemper: "Change of boarding gate at last minute, no food service in rear of plane due to turbulence however front of plane was served"

Fordeler: "Super sweet and chatty flight attendant and check in agent the second day."
Ulemper: "Not the airline's fault but our flight got cancelled once we were already in the take off track due to bad weather in NYC (heavy rain!!!???) Having gone through US customs and the long way of security and check in and all. We were carrying 7 big bags as we were moving into the US and handling those many bags was a nightmare, we had to do it two days in a row!!! I lost a night booked in a hotel in NYC as I didn't know if we were getting a later flight until just too late to cancel. Very confusing to get to the right place to rebook, even Air Canada employees seemed confused. Rebooking agent took ages. We had paid for preference seats and finally we got terrible last row seats in the rebooked flight. We haven't been refunded since!! Delays and more delays on the rebooked flight again."

Fordeler: "Absolutely nothing"
Ulemper: "A 12 hour delay is not okay. The hotel comp was nice but they split my group of 5 into different hotels. The breakfast voucher did not work. The dinner voucher barely covered the cost at the designated restaurant. Customer service was extremely unaccomadating."

Fordeler: "The crew tried to be nice."
Ulemper: "No attention. I was told that my bag was missing and was left in Rome. I was worried the whole flight."

Fordeler: "Quick fight-I slept for the whole flight."
Ulemper: "Delayed for over an hour. Not enough seating be at the terminal."

Ulemper: "Very poor communication and co-ordination when flight was delayed and then cancelled. Rebooking was only available via the phone, even when at the airport, with a 45 minute hold time. Everyone kept passing the buck to another, and no supervisors were around. Terrible customer service!"

Ulemper: "Flight was delayed over 3 hours, boarding could have been delayed to avoid sitting on the tarmac for such a long period of time in the plane. That is EXTREMELY UNCOMFORTABLE for travellers. If Air Canada knows the departure will be delayed, boarding of the aircraft should be delayed"

Ulemper: "Screaming babies who’s parents let’s the run around, people listening to movies without head phones"

Ulemper: "They overcrowded the flight in the middle of a global pandemic which shows they only care about making money and they do NOT care about the health and safety of their passengers."

Fordeler: "We got to our destination 20mins early. And this is not the first time this has happened with United Airlines"

Fordeler: "It was comfortable"
Ulemper: "The wifi wasn't working"

Ulemper: "Flight was delayed"

Ulemper: "I was sitting two rows from the bathroom and the entire time the bathroom reeked of urine. It was unbearable."

Fordeler: "Nothing really- we were on the tarmac for an hour for a flight that was 46 minutes!"
Ulemper: "An on time departure- and a better / bigger aircraft."

Fordeler: "Pilot spoke with confidence and crew handled delay will"
Ulemper: "options for new rider poor"

Ulemper: "They had no room for my carry on, I had to place it under my seat making my legs very comfortable."

Fordeler: "Basically nothing."
Ulemper: "When I bought the flight it said it was a direct flight. In reality, it was two separate flights with the same flight number and I missed my connection."

Fordeler: "The flight time was short"
Ulemper: "Cabin crew seemed cold and distracted I was done of the last to board because I came off a connecting flight. And I was made to check my carry-on at the gate, however when I boarded the plane I saw plenty of overhead room. The carry-on bag that I had to check was scoffed."

Ulemper: "Non existent"

Ulemper: "The flight was slightly delayed on departure and arrival."

Ulemper: "Old plane----moldy and smelly."

Fordeler: "Nothing"
Ulemper: "Pilot admitted error. They did not even know what was going on. 3 hours late due to last min maintenance after the plane had been on the ground since last night. No supervisor came even though we asked the captain to contact one. We were ignored. Total clusterfuck. Pilot was courteous and professional but front desk was Frazzled and incompetent. We were hugely inconvenienced and missed our obligations with no offer of compensation. Then when we finally get on the plane they kick us off!!!!!!!!!! Now they are saying a 630 departure for a 2 pm flight. This is beyond acceptable and I am about to call the local news and am sending them video of your gross incompetence. I want to be contacted at 815-527-1935 immediately. My time is valuable and no part of this delay is acceptable. I want full flight vouchers for this debacle"

Fordeler: "flight was fast"
Ulemper: "No media in-seat is frustrating."

Fordeler: "Friendly gate attendant. Flight was early into LGA. Going through check in and security was a breeze in Denver, even with the long lines, a lot faster than what was expected."
Ulemper: "Wouldn't allow me to connect to the "free" entertainment. The leg room was lacking even for someone at only 5'7""

Fordeler: "On time departure and arrival"

Fordeler: "The crew did a good job with the sick woman."

Fordeler: "The crew The entertainment options The power options The drinks"
Ulemper: "10 minutes earlier and the food would have been better. Then again, 10 minutes earlier and wouldn’t have made flight."

Fordeler: "My legs were very uncomfortable to sit"
Ulemper: "seats were too close"

Fordeler: "Air Canada seats were much more comfortable than the United flight seats."
Ulemper: "I had to leave the terminal and pass through security again. United did not let me reserve my seat on Air Canada. They did not even tell me where my connecting flight could be found."

Ulemper: "Very scary flight"

Fordeler: "Despite delay, flight arrived at gate on time."
Ulemper: "Insufficient meals available for the passengers. Flight time was moved back twice and then up. It can really cause problems for people when departure times are moved up. In flight programs were good but no headphones provided. Good thing we brought some!"

Ulemper: "Both flights were delayed, and was charged a $200 oversized baggage fee for a bag that actually isn't oversized according to the measurements on the United website"

Fordeler: "nothing"
Ulemper: "it was disgusting service. We never got to make it out to Denver. Our flights kept getting canceled even though we didn't buy tickets to be on stand by. Never flying with this company ever again!!!!!"

Fordeler: "crew is amazing. only good thing in UA are crew"
Ulemper: "food and drinks are very poor ( purified water instead of spring, coffee without milk and sugar...etc) seats are tight and small, especially for tall people. Plane was old and everything was cracking inside. Everytime i traveled with UA was delay!!! i will not choose UA never again"

Fordeler: "Fast boarding, smooth flight, almost on time landing despite light snow in NY, flight was not full which was a big plus, there was enough room in overhead bins thanks to fewer passengers on board, bigger than average built in seats monitors"
Ulemper: "Direct TV too expensive, no other entertainment option"

Ulemper: "The air hostess were horrible!! It felt like they didn't know what they were doing. We sat for hours. I had a messages that the fight was delayed before they announced it. The first gate cancellation was never announced. New passengers boarded and it was a free for all . Those passengers lied about seating and pushed their way on. We believed them until one said that United offered them an earlier flight and choice of seating."

Fordeler: "On time performance, hassle free boarding"
Ulemper: "Would be great to have green tea option in flight"

Fordeler: "Pretzels is not enough I pay a lot to travel"

Fordeler: "It was great"
Ulemper: "Nothing"

Fordeler: "The crew was very friendly and courteous! Also we arrived 20 minutes early!"
Ulemper: "Food should be "n/a" as none was offered on the flight."

Ulemper: "all"

Fordeler: "Nothing I did not like anything !"
Ulemper: "Waited over a hour for someone to look at a wire at flight 244 30 minutes more to turn it off and back on . And still nothing now we are waiting for another plane . I am never flying with united airlines again ."

Fordeler: "Everything ran on time"
Ulemper: "Would love healthier snacks"

Fordeler: "Boarding was a mess..."

Fordeler: "On boarding was smooth and fast. There was plenty of space for everyone's luggage. The flight arrived to final destination on time. Unloading was quick as well. Thanks United."
Ulemper: "Everything was great."

Fordeler: "United spokesperson was able to get me on another flight out of O'hare. She was awesome."
Ulemper: "Nobody at the gate was helpful. They just kept saying check the board."

Fordeler: "I liked the view of the airplane and i liked the assitant are really nice"
Ulemper: "There was no tv and the food was a little bit"

Ulemper: "The flight attendants were disrespectful to not only me but to other passengers. They were not attentive! The plane was dirty."

Fordeler: "Amazing flight attendants"
Ulemper: "The flight was delayed 3 hours and the gate kept changing. Awful"

Ulemper: "The delay"

Fordeler: "Nothing. Flight was cancelled."
Ulemper: "Flight cancelled, Went to customer service at Dulles, 2 people working, 5 standing around chatting. After 30 minutes, with the line not moving decided to leave and take Amtrak. Then, United sent me back to customer service to get a release to get me checked bag, I gave up and took a cab to Union Station. Through it all, United's customer service was horrible. I thought American was bad, but United beats them for worst customer service."

Fordeler: "You guys are awesome. Thank you for cheap tickets you provide to us all the time. Keep it up."

Fordeler: "nothing"
Ulemper: "everything"

Ulemper: "Uncomfortable. No personal device entertainment. Dirty."

Fordeler: "The flight was smooth for such a small jet and the attendant was so pleasant and kind. I was very pleased with the experience over all."
Ulemper: "It was just a personal preference. The snack was an Asian mix and it was something I didn't care for but honestly it hardly impacted the experience at all."

Ulemper: "There was confusion on where to go check luggage and what duty free items could be carried on board."

Ulemper: "Many hours of delays from and to.."