Ulemper: "Everything was just great in their business class."
Fordeler: "Not satisfied"
Ulemper: "Need improvements"
Ulemper: "We’ve been waiting for almost an hour now for the bags to come out. This is insane"
Ulemper: "19 hours layover and Qatar airlines doesn’t want to accommodate a hotel room after charging Me almost $1500 for a flight. This is a horrible service Qatar airlines."
Fordeler: "Everything was good"
Ulemper: "Veg Food"
Fordeler: "Excellent Service and most friendly staff"
Ulemper: "Nothing was bad. But the food taste can be better"
Fordeler: "Nice flight. Good service but it seems women dont get service men do. Ie my wife."
Ulemper: "Screening was arduous. Line for business class check in at counter was chaotic with no sense of order. A real mess. took over a half an hour and agents were processing coach passengers randomly and seemed oblivious to business class passengers who paid a significant price for the tickets."
Ulemper: "Snacks and drinks could be betteri"
Fordeler: "Wonderful crew. Pretty nice and clean plane, I wish the normal distances between chairs were a bit bigger. My knees hurt. Flight was very smooth, landing seamless."
Ulemper: "Boarding in jfk is always a nightmare, and this was not any better. Huge crowds blocking the hallways, boarding started 15 minutes late, departed late - therefore arrived late and we missed the connection to Kiev, had to spend 8 hours in Doha."
Fordeler: "good crew"
Ulemper: "plane hadn't been cleaned (trash/food garbage in the seat pockets), plane was very hot"
Fordeler: "Excellent entertainment very friendly crew"
Ulemper: "Lost baggage maybe in Rome airport Conbecting flight qatar to vueling was worst"
Ulemper: "Lack of crowd control at the gate during boarding. Ihad to"
Fordeler: "Nothing. As flight was rerouted and airline changed"
Ulemper: "We didn't like the fact that our flight changed to a diff airline when we paid to fly with Qatar"
Fordeler: "The convenience because it goes to Nagpur directly"
Ulemper: "A very long flight. It was very tiring. Security check in Doha was unnecessary, because we already had it in nagpur"
Fordeler: "Being able to sleep."
Ulemper: "Food was not good. Rice was not fully cooked."
Fordeler: "Love it. Newer airplane; state of the art high-tech."
Ulemper: "Food options on both legs were terrible. On the first leg, only one of the three options was actually available. I understand that you have to account for varied decisions by customers, but only having one of the three listed options when you're just half way through the cabin is pretty weak. Disappointed that entertainment options hadn't changed from the previous month."
Ulemper: "Luggage was lost"
Fordeler: "The classy servieces in the plane..the plane it selfe is excellant"
Ulemper: "A little crowded but still great service."
Fordeler: "The food on foreign airlines is so much better than on american airlines (they even offer something in economy class on short local flights)."
Ulemper: "The seat spacing on the 70-minute flisght was a little cramped - it would be even worse for a taller person than I (at 5'10")."
Fordeler: "food and courtesy of the staff"
Fordeler: "Overall it was a nice flight however some areas need some attention. Boarding gates were very crowded and there was no crowd management in the small area. Secondly, the food was not at all upto the mark. If you are serving sandwich atleast make it flavorful or just serve drinks on this short flight with nuts/biscuits/chocolate."
Ulemper: "Read on the left."
Ulemper: "Food choices could be better."
Fordeler: "They only served us food once in a 14 hour flight from Doha to Washington DC. We were starving the entire trip. Very poor service and food quality too."
Ulemper: "They only served us food once in a 14 hour flight from Doha to Washington DC. We were starving the entire trip. Very poor service and food quality too."
Fordeler: "Left on time. Great pilot and crew - very concerned about our welfare. Quick flight. Nice aircraft."
Fordeler: "The QA Crew acted with courage during very severe turbulence, continuing to be professional despite injuries"
Ulemper: "QA HQ did not respond to the emergency with professionalism. They did a decent job w/hotel accommodation but only the hotel reception provided any communication. Only constant complaints led to food being provided at the airport after a 6 hour wait to board. No compensation was offered by QA when we arrived in Doha. Nothing. Exceptionally poor performance by an airline you expect more from."
Ulemper: "Was told to move seat up and down repeatedly"
Ulemper: "Steep decline in food quality"
Fordeler: "The flight was short but the plane was well maintained and the crew was accommodating."
Ulemper: "The boarding process started too early and some of the passengers were annoying as they jump over you because they were not directed to the correct aisle."
Fordeler: "A 380 plane is the best. Staff were attentive. Good good for airline. Great entertainment system"
Fordeler: "I was promised Wifi on all flights when I called customer service and I was frustrated I only had it on 2 out of the 4 flights ... And the connection was bad. I needed to work and planned on it after I heard the wifi was available for purchase."
Ulemper: "Did not like there was no wifi when I was told there was. The food was good and the service as well... It was comfortable !"
Ulemper: "Realised that for short flights they do not supply headsets. This is rather strange, since the media content they have is useless unless there are headsets / paid or free whichever"
Fordeler: "The crew were excellent"
Ulemper: "The plane was too small and lots of turbulence"
Fordeler: "I miss the flight beacous of the gate agent the don't now what the doing I was coming from Washington to Dubai I just need to transfer my bags to this flight and the say ohh we canot do that it was unprofessional people I'm sorry so I book another flight from Dubai to Baghdad"
Fordeler: "the comfort of the flight was very good."
Ulemper: "there could have been a little bit bigger portion of food."
Fordeler: "Excellent aiways"
Fordeler: "Lots of leg space, good seats."
Ulemper: "Food could be better, much better."
Ulemper: "Hele reisefølgets bagasje, 14 kolli, forsvant. Ventetid på hjelp på tlf varierte fra 40 min til 1 time og 17 minutt, ingen svar på noen e-post, og telefonregning på 697 kr for å høre på ventemusikk."
Fordeler: "I like it."
Ulemper: "No problem"
Ulemper: "The Airlines is saying, They notified the travel agent. I did not receive any emails. I was able to do web checkin. Only when i went to the airport, I was told, the flight got cancelled. Had to stay 24 hours in Bangalore. Very BAD service."
Fordeler: "The Airbus A380 double decker was very roomy and a wonderful plane to fly on. I loved this flight and it seemed like the flight breezed past very quickly. They had all of the star wars movies so I was very happy. Oh and the kids meals on these flights are huge. They seem bigger than the adult meals. So your child will not be going hungry for sure."
Ulemper: "Boarding was very strange. We had a 4 hour layover. We had to stay out in the hallway until about 30 minutes before boarding began. This was uncomfortable for passengers as there were very few seats and many took to sitting on the floor. The segregated room for boarding had plenty of seats but was locked off for some reason. We literally only got into the room just 5 minutes before we boarded. I thought this entire process was very backward. They need to let passengers use the room for longer periods. It was pretty stupid that we had to sit on the floor because they wont allow people to sit in the room with the chairs..."
Ulemper: "Rudeness of check in staff Disorganized, slow and chaotic screening process for transfer passengers (only two machines for thousands hundred passenger) Near- or semi-illiterate ground staff"
Fordeler: "Leaving Doha was excellent"
Ulemper: "Took forever to get out of emigrations, we landed at different terminal and had to get train over. coming back the flight was delayed and it was just nutts trying with everyone trying to get on board."
Ulemper: "Internet peices are way too high as compared to Etihad and Emirates. Since Qatar is the only flight from Miami besides turkish for now, I would take those if they start flights from maimi."
Awesome service, friendly crew!
This was the worst meal I ever had on a flight. It was undercooked pasta with unflavored tomato paste. Horrible.
Ulemper: "They cancelled my flight"
Fordeler: "The crew was attentive"
Fordeler: "The crew was great and friendly"
Ulemper: "How can you ran out of wine on a flight"
Ulemper: "Worst ever airline in the world charged me for Cary on bag $430 for weight 8.7kg from Oslo Norway to adiss ababa Ethiopia I recommend no one has to fly with Turkish airline poor customer service"
Ulemper: "they allowed either carryon or a personal pack"
Ulemper: "Flight was delayed - missed connection in Istanbul"
Fordeler: "All the pieces to have provided an excellent experience were there, but they didn’t come together. It was nice to get some food, and the movie choices were pretty good."
Ulemper: "Hot, like super hot, in the aircraft. It was horrible."
Ulemper: "Plane is old, seats are economy in business class. Dont fly business no need tonpay extra"
Ulemper: "Connecting flight wss unreasonably late and they lied about luggage being loaded onto the flight. One of the bags is completely missing in the system. Waste of time and too much trouble"
Ulemper: "I attempted to cancel this flight and arrange to use the same route within a year, but when Oct 3 came, nothing had been done. I called as I had before to Justfly and was then told that I had to use the ticket by the date I purchased it (3/26) . I should have just done nothing as when I cancelled the ticket, it cost me another $100l. I will not use Justfly again. I am out more than $1000."
Fordeler: "Entertainment was good."
Ulemper: "Seat was moved into a middle seat. I was very uncomfortable for the flight. Crew member granted someone else seat change before mine and i asked first. Very upsetting flight."
Fordeler: "Good food, new movies and good leg space"
Ulemper: "Flight was delayed by an hour, luckily managed to make my connecting flight"
Ulemper: "It took over an hour for Business class bags to come out. Not sure why I paid for business class if they don't know to offload them first in Dubai. Really ruined the first experience with Turkish Air."
Ulemper: "Delay in Turkey- made trip long - I understand safety first - but it was a couple hours ."
Fordeler: "I enjoyed the flight!"
Ulemper: "Not applicable"
Fordeler: "Polite crew, comfortable enough"
Ulemper: "Pack a meal and don’t rely on the airport at Istanbul for a grab and go meal beyond prepacked sandwiches. No options for lactose-free meals beyond the potato chips at the bar. In-flight food was awful- we had the no lactose meals."
Fordeler: "Never got the chance to actually try it."
Ulemper: "I was penalized because of a political issue between USA and Turkey. I couldn't get the visa to travel there, and despite that I couldn't get a refund. I am 1k with united air, and will never include THY in my plans."
Ulemper: "Late flight While in transit. They wouldn't pay for my meal in Istanbul because my overlay was 3 hrs"
Fordeler: "The flight to Munich was really good and comfortable. But the lay over was 15 hours and I not given anywhere to sleep or rest. I was told that I would be compt a room but never revived it. Sitting in an overcrowded Airport in Turkey was so uncomfortable and miserable. Boarding was very long lines and went through so many check points. But the staff was very friendly on board. Praise God I made it home safe."
Ulemper: "The lay over from Munich Germany to The US in the Turkey Airport was So Uncomfortable and Miserable. I was told that I would be given a room but never received it. The Airport was severely overcrowded all night and day. I was going to use Turkey monthly to go back to Germany but I probably won't now."
Fordeler: "Food's always good and the staff friendly"
Ulemper: "The sound on the entertainment system is not good...it used to be good but not anymore"
Fordeler: "Everything was perfect. I enjoyed my flight specially delicious food. I will definitely fly again by Turkish Airlines. I also recommend to other travelers."
Ulemper: "The flight arrived a little late. It was not on time."
Fordeler: "Our Turkish Airlines flight was late boarding and passengers were upset about not being able to make their connecting flights. The crew handled it well, but anxiety was high. The food is always good and one of the reason I fly Turkish Airlines on a regular basis."
Ulemper: "Passport Control at Ataturk International was a nightmare with hundreds of people ahead of us in the queue. No Police to secure the area, so people rushed the line pushing us aside and jumped the queue, this happened repeatedly. I would advise people NOT to fly into this airport and expect to make your connecting flight, because it doesn't play out well at all. We were in line for 2 hours and witnessed people pushing, shoving, yelling at strangers and generally acting like animals. I found the whole experience highly disturbing."
Fordeler: "Same as from London to Istanbul"
Ulemper: "Same as from London to Istanbul."
Ulemper: "The flight from Antalya to Istanbul was late so we almost missed our connection flight. This story is repeating with your airline at 29th July our Turkish Airlines flight from Sarajevo was late for 3hours so we were running at Ataturk Airport to catch connection flight to Istanbul even though we booked 4 hours delay in Istanbul. Regards, Edin"
Fordeler: "All went well with security and boarding."
Ulemper: "Rough air and turbulence"
Ulemper: "Too many ads and promotional messages, not letting to use entertainment system much."
Fordeler: "Food, crew"
Ulemper: "The flight was delayed 1.5 hours so we missed our connection."
Fordeler: "Like my trip to Istanbul, I had no complaints. It was easy to make my transition to this flight and boarding was fine and once again the crew were friendly and welcoming. The short 2 1/2 hour flight went well."
Fordeler: "Good food, very polite and attentive staff."
Ulemper: "Seat cushions lack comfort and the legroom is not sufficient for a average size person."
Ulemper: "Delayed yet again"
Fordeler: "Travelling with Turkish Airlines was pleasantly surprising! I'm used to domestic flights in the US which are no fun but as soon as I boarded our flight, the crew was so kind, I appreciated the pillows, blankets and extra care package provided with ear plugs, socks and an eye mask! It helped make the trip that much more pleasant to be able to sleep! I tend to get motion sickness and the crew on all four of our flights were so kind to give me water when I boarded the plane to be able to take my medicine. The flights were on time for the most part and the on-board entertainment helped a very long flight be more tolerable!"
Ulemper: "I had an issue with a passenger on our plane from Zanzibar to Istanbul but that was at no fault of the airline or the crew. One crew member was so sweet to allow my husband and I to move further back in the plane once boarding was finished. We were coming home from our honeymoon and the rude woman wouldn't get out of our seat so we could at least sit next to each other! It was unfortunate, but again, at no fault of the crew or airline and we were so thankful for the crew member helping us find somewhere we could sit together! I wish I would have gotten his name but it was on flight TK567 on May 4th. To whoever he was, thank you!!!"
Fordeler: "Boarding procedure was not organized. Boarding of business class and special needs passengers was not prioritized and were boarded along with economy passengers. Good choice of movies."
Ulemper: "TV screen very far from the seat and could only interact with it via the remote control."
Fordeler: "Turkish Airlines I usually pretty good (I fly them a lot), the boarding was fine and the crew OK (as usual they are pretty short in English)"
Ulemper: "Food was really not very good. Pasta was undercooked and barely warm. Entertainment was pretty mediocre with old films, very limited selection and no control (just channels). Last but not least Turkish needs to update their policies on electronics, I was reading a kindle on Airplane mode, but was forced to turn it off. This is over the top and no longer required on many airlines. Time to modernize attitudes here."
Fordeler: "The meals was good"
Fordeler: "Leg rooms are much smaller compare to other airlines."
Fordeler: "Brand new aircraft. Onboard wifi and live TV. Good food. This is one of the routes where Turkish feels need to compete."
Ulemper: "Chaotic boarding procedures in Istanbul airport."
Fordeler: "Same as above"
Ulemper: "Same as above"
Fordeler: "Crew were exceptionally warm and pleasant, and made me feel more than welcome onboard."
Ulemper: "This was one of the worst days of my life, health-wise, so it could be that my observation of the passage of time was somewhat distorted, but Turkish did everything either slowly, or more slowly on this day. First, name two things on a flight line that are wheeled, movable objects. Did you answer bus and plane? Well done. So if both bus AND plane are theoretically mobile, why then must I endure a long walk AND a long bus ride? Boarding was an hour-long event, probably due again to inefficient ground services. I fell asleep and woke up twice before it was over."
Fordeler: "The food and crew service"
Ulemper: "The leg room is really limited in the economy cabin"
Ulemper: "The absolute worst airline we have ever flown with. Will never fly with them again."
Fordeler: "food es very good, service also awesome,"
Ulemper: "very dirty plane."
Fordeler: "The food and service"
Fordeler: "Crew was lovely."
Ulemper: "Heat on flight was too high the second half."
Ulemper: "hardly uses bridges when boarding. have to take shuttle an attendant only said 'oops' instead of an apology to me when she spilt some water on me accidentally. and they rarely look at you when saying goodbye while you unboard the plane you'd expect better even from a 'mediocre' airline"
Dreamliner was comfortable and entertainment system good
Ulemper: "De trenger å ha bedre kontroll på at passasjerer overholder smittevernsregler og sikkerhetsregler."
Fordeler: "The crew was very kind"
Fordeler: "Decent price for economy comfort seat, 4A."
Ulemper: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Fordeler: "The crew tried to be helpful but were equally frustrated with the ground crew."
Ulemper: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"
Fordeler: "Good amount of space on the plane, lots of movies to watch, good food and drink."
Fordeler: "Great airline"
Ulemper: "The plane is so old..,"
Ulemper: "Fix the damn KIOSKS at Vienna!"
Fordeler: "Likte at det var punktlig og at de serverte drikke"
Fordeler: "Crew was helpful and food was very good"
Ulemper: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"
Fordeler: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Ulemper: "the headrest is hard. Apart from that- all was fine"
Ulemper: "They left my bag off the plane. Ridiculous."
Fordeler: "Crew was fantastic."
Ulemper: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
Fordeler: "Like the overall KLM experience"
Ulemper: "Food could have had better quality and the stewardess served it all at once versus in the various courses."
Fordeler: "great crew and comfortable flight."
Ulemper: "sceens in the plane to show map and direction of travel"
Fordeler: "They considered my reguest of vegiterian food."
Ulemper: "I have no complaints."
Ulemper: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."
Fordeler: "Entertainment options."
Ulemper: "Service was poor, seat did not recline, and the food was terrible."
Ulemper: "old screens and entertainment system leg room to small"
Fordeler: "Crew was excellent -kind nice and very attentive"
Ulemper: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
Ulemper: "Nothing special"
Fordeler: "The staff tried to help me when it was evident we would not arrive on time"
Ulemper: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Fordeler: "I slept pretty much the whole time"
Fordeler: "Interior of the plane was clean. Smooth landing."
Ulemper: "Pilot did not avoid turbulence"
Ulemper: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."
Fordeler: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."
Fordeler: "Overall everything was ok."
Ulemper: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."
Ulemper: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
Fordeler: ".Very much on time with pleasant service."
Ulemper: "Can nit find much fault fir a short run!"
Ulemper: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"
Fordeler: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Fordeler: "Very friendly staff"
Fordeler: "Comfortable seats. Warm plane with happy staff."
Ulemper: "Maybe a second sandwich option for food, not everyone likes cheese."
Ulemper: "I don’t like the limited choice of drinks on these short KLM flights."
Fordeler: "Good efficient flight crew friendly and helpful"
Fordeler: "Easy Boarding"
Fordeler: "staff was fine"
Ulemper: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
Fordeler: "Everything - Checkin, crew, food, entertainment"
Ulemper: "Kommer ikke på noe"
Ulemper: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."
Fordeler: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Ulemper: "No complaints."
Fordeler: "Alt gikk greit så totalt sett fornøyd, dro før tiden og landet før så da fikk vi bedre tid i Amsterdam før neste avgang. Hyggelig besetning."
Ulemper: "Helt grei mat men ikke noe mer enn det."
Fordeler: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
Ulemper: "Cabin noise and air conditioning too cold, didn't sleep well"
Ulemper: "I slept didn't have snack offered and no entertainment"
Ulemper: "hadde sete 3C rett bak economy plus der satt det bare 2-3 mennesker men jeg fikk ikke lov å bruke toallette fremme på tross av at der var serveringsvogn som blokkerte midtgangen, helt uforståelig!"
Fordeler: "The flight crew were kind, polite, and attentive."
Ulemper: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."
Wrong advice was given by AF counter for the boarding by asking me to exit airport and then enter again , otherwise was ok .
The cabin crew was friendly. But boarding takes forever and the flight gad long delays on both inbound and outbound flight
Hyggelige og effektive ansatte. Derimot er flyene til og fra Oslo alltid forsinket og i vår tilfelle var det på 25 minutter. I tillegg, er kabinene på enkelte fly delvis utdaterte, smart å sjekke på forhold hva slags fly du skal fly med. Ellers er det er svært bra selskap som jeg anbefaler å bruke.
Fordeler: "Feel like reacist Company"
Ulemper: "I didnt like the treatment of the crew."
Fordeler: "Seats ok. Crew is super. Drinks offered"
Ulemper: "Nothing, AF rocks"
Fordeler: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Ulemper: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."
Ulemper: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."
Fordeler: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."
Fordeler: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Ulemper: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."
Ulemper: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."
Fordeler: "Entertainment system"
Ulemper: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."
Fordeler: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."
Ulemper: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."
Ulemper: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."
Fordeler: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
Ulemper: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."
Ulemper: "Entertainment worked sporadically"
Fordeler: "Crew was very friendly and seat in KQ is super comfortable in Business."
Fordeler: "crew great comfortable"
Fordeler: "In flight entertainment was great"
Ulemper: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"
Ulemper: "Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance."
Ulemper: "Great experience"
Fordeler: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"
Ulemper: "2 hours delayd and 1 free cup of water-:("
Fordeler: "Flight was delayed 4 hours with no explanation"
Ulemper: "Asked for wheel chair assistance and was not met in Paris. Had difficulty and barely made my flight. A gentleman who worked at airport assisted me"
Ulemper: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"
Fordeler: "Staff and services all very good definitely"
Ulemper: "Everything was brilliant"
Fordeler: "Food and entertainment was awesome"
Ulemper: "It's awfull to sleep. Very unconfortable."
Ulemper: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"
Fordeler: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Ulemper: "The seat padding is rather thin."
Ulemper: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"
Ulemper: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."
Fordeler: "Liked the transfer"
Fordeler: "Not much but the staff"
Ulemper: "No room, boarding was slow, zero bag or legroom"
Ulemper: "My entire travel experience became extremely rushed and chaotic due to my flight being canceled and me being alerted -LESS THAN AN HOUR BEFORE IT TOOK OFF! This is unacceptable."
Ulemper: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"
Fordeler: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Ulemper: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"
Ulemper: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."
Fordeler: "Boarding for BUsiness class was fine. Seating was cramped."
Ulemper: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."
Fordeler: "Courteous crew"
Fordeler: "Super fast boarding and smooth takeoff"
Fordeler: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Ulemper: "no complaints"
Fordeler: "The service"
Fordeler: "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
Fordeler: "Good on a short flight"
Ulemper: "Paying for carry on due to weight limit. First time this ever happened!"
Fordeler: "Great people"
Ulemper: "It was an hour late"
Fordeler: "The Crew was the only thing that stuck out. Associates had Way more patience than i."
Ulemper: "Late takeoff, priority seating happens same time as general boarding, two pieces of lost luggage"
Fordeler: "The offert of 5 euro discount on Duty Free products when you buy some food over 6 euros."
Fordeler: "Fast and smoothy check in"
Ulemper: "After arrival to budapest not platformy ready and waiting over 10minutes"
Ulemper: "Uncomfortable seats"
Fordeler: "The crew was very professional and I cannot complain about that."
Ulemper: "Budapest airport has tricky terminal for the Wizzair planes. You have to go outside the main terminal to get to the Wizz terminals and then you have to go outside again to get to the plane. It was really weird but I understand that as it is a low budget flight provider. The thing that made me really upset was that we all (passengers) left the terminal to get to the plane and we had to wait outside till we could start entering the plane. I really don’t understand why someone made us to wait outside while it’s freezing cold when the doors are not open or plane is not ready. That was unreasonable and ruined my trip."
Ulemper: "Larger leg room"
Fordeler: "We had an eventless and safe flight and it was not too cold on the plane."
Ulemper: "There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience."
Fordeler: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
Ulemper: "6 hours delay due to bad weather."
Ulemper: "The seats are cramped and you have to pay for snacks and water"
Fordeler: "I liked that we were not late and that the late coming priority guests were told to pay attention next time. Take off and landing were both nice."
Ulemper: "Boarding was a little slow and we were somewhat late."
Fordeler: "Once boarding started it was very fast and flight left shortly after"
Ulemper: "Seats are very uncomfortable"
Ulemper: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
Fordeler: "Price of ticket"
Ulemper: "Seats are terrible."
Ulemper: "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"
Fordeler: "Flight arrived"
Ulemper: "Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual."
Fordeler: "The Check in was nice and polite"
Ulemper: "1. There was a delay in the flight. 2. The landing was horrible 3. The boarding was delayed. 4. The plane was not comfortable ."
Fordeler: "The Crew was excellent"
Ulemper: "The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive."
Fordeler: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
Ulemper: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."
Fordeler: "Excellent pilot"
Fordeler: "So many crying children"
Ulemper: "Man at the checkin did not have a clue that WIZZAIR flight was delayed at 05/04/2018. I missed meeting with my family. Waited for a long time at boarding gate."
Ulemper: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Fordeler: "Cheap with early booking"
Ulemper: "No food, even free coffee."
Ulemper: "hot on the plane"
Ulemper: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."
Fordeler: "I liked that I got to my destination in one piece."
Ulemper: "The plane was creaky, there was a ton of turbulence, the flight attendants even got nervous which was very disquieting."
Fordeler: "Wizz air has great deals and you will get to your destination which is a effective way to travel. Unfortunately the seats are not always comfortable and everything else costs extras for food, seat choice, bags, water, drinks, or anything else you’d desire during flight."
Ulemper: "The seats don’t lean back and do not have a lot of cushion."
Fordeler: "Arrived only slightly delayed"
Ulemper: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"
Ulemper: "Before bording a man ask me to gollow him to mrsire my bag and let me pau 40 pound because its litle bit biger than he want and let others pass woth biger bag ."
Fordeler: "NOTHING! !!! VERY POOR wizz air!!"
Ulemper: "Hi. I don't understand why I have to pay £31.50 for check-in???!! Why nobody send me email with this information? ?!! I fly on the regular basis, first time I have to pay with poor wizz air!! If I know that - I will use Heathrow airport and British Airways for my flight to Riga! "Cheap flights " with wizz air : ticket -£73.00 + check-in £31.50 + coach to Luton £13.00 + coach from Stansted £13.00 + VERY POOR SERVICE! !!! NEVER EVER !!! My last time! !!! I will say to ALL my friends and posted in Facebook, Twitter and Instagramm! !! It's - ROBBERY!!!!!"
Ulemper: "The whole process of wizz Airlines is terrible. No customer service at the airport to hidden fees to airport 3rd party contractors who don't care at checkin Do yourself a favor just book a major carrier of your choice instead of saving 100& on weak I mean wizz Airlines. It will make Budapest a more enjoyable time before you touchdown."
Fordeler: "cheap, on time"
Ulemper: "no reclining chairs, no water free"
Fordeler: "New aircraft"
Ulemper: "Boarding was horrendous. Flight was late in."
Fordeler: "We arrived safely"
Ulemper: "Told our bag was too big even though we'd paid for a large carry on, which we already knew fit in the overhead compartment (plane was an airbus A320). We were then required to check our bags, but not until after we were told to combine our personal item with our large carry on bag & then told that it was too big. instead of crediting us the amount we'd already paid (€20), we were charged the full checked bag fee of €55. The gate agent was also very rude and not proficient at her job, causing us to delay the plane's departure. Exceptional customer service may have included refunding us the large carry on bag fee. Additionally, our 2hr flight cost us almost $200 each, not what I would call a budget airline price. We will not be flying Wizz air again & do not recommend this airline."
Ulemper: "Never ever gonna choose Wizz air ... not a frist time I had to pay extra because of the suitcase ... But this is happening always on Hungary not in London."
Fordeler: "Flight attendance service was great and smiley"
Ulemper: "Nothing much"
Fordeler: "I use Wizzair very often .flight is always good.Pilots and crew are very well experianced.so if turbulences there is still trust in flight crew .today is very misty and cloudy in London .Very good landing in these bad conditions.i want to Thank all team of the crew."
Ulemper: "Turbulences.It is sad that wizzair charges very high cost large cabin bags (especially on holidays time is bags different price than other months.)but other companies as Easyjet and ryanair allows one big and one small bag for free on board"
Fordeler: "Seats were perfectly adequate, about what you expect on a budget flight. Flight attendants were very pleasant."
Ulemper: "Boarding involved a long wait standing on the tarmac in the sun."
Fordeler: "On time."
Ulemper: "Nothing much."
Fordeler: "The crue was excellent."
Ulemper: "i was surprised by the high extra charge we have been requested to pay for the suitcases. Wizz attracts clients by offering low prices. while in fact the price is much higher than with other companies. price paid for the suitcases, 235 eur, is an additional ticket. unbleivable. and no one tells us that the extra fees might be as high as the ticket itself. personnaly, in future, i shall avoid flying with wizz and i shall never recommend this company to anybody!"
Ulemper: "we didn't get food at all. i purchased a cabin baggage for 40 dollar, and when i went to the check in i paid another 110 euro for checked in baggage although i had only one baggage!!!"
Fordeler: "They robbed me saying low cost wizz sucks up airline Took my 30£ for not checking on line I already post on social media about it so the whole world knows about wizz suck airline in the world"
Ulemper: "Rude people on the counters racist cheating in the name of low cost never ever recommended to even my enemies that much cheaters robber other customers said is all lie"
Fordeler: "I put on my VR goggles and noise cancelling headphones as soon as I was allowed to and I watched 3D movies during the whole flight."
Ulemper: "There were too many announcements about food / things Wizzair tried to sell me, it would be best if they'd leave us alone until the end of the trip."
Fordeler: "The flight arrived in KEF even faster than predicted"
Ulemper: "The boarding was late"
Fordeler: "No water for the passengers, tea should be paid for, full price was not shown before ticket purchase, worse customer service (very rude)."
Ulemper: "See above"
Ulemper: "Randomly picked for paying a carry on fee. Misleading, expensive, and the feeling of being extorted. I will push for a refund."