Typsik tursitklasse som på ethvert flyselskap; greit nok, liten plass, mat som forventet (ikke noe særlig) men turen gikk fint og uten overraskelser. KLM er alltid ok å reise med.
Ulemper: "Allow business passenger to use front bathroom."
Ulemper: "De trenger å ha bedre kontroll på at passasjerer overholder smittevernsregler og sikkerhetsregler."
Ulemper: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
Fordeler: "Yes"
Ulemper: "Nothing. Flight was amazing"
Ulemper: "Bigger seats the new ones are way to narrow"
Fordeler: "Nice crew, good food."
Ulemper: "Both bathroom were not working in business class area."
Fordeler: "The crews were pretty great!"
Ulemper: "The regulating of the temperature."
Ulemper: "KLM crew exceed our expectations"
Ulemper: "Not being 1 hour late"
Fordeler: "No delay and nice staff"
Fordeler: "Friendly crew, upgraded seat was worthwhile"
Ulemper: "More snacks in between meals,"
Ulemper: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Ulemper: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."
Fordeler: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Ulemper: "Long haul flight made pleasant by KLM"
Fordeler: "Crew were great, food, entertainment, seat and everything else was great as well."
Fordeler: "The crew was very nice"
Ulemper: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Fordeler: "They considered my reguest of vegiterian food."
Ulemper: "I have no complaints."
Fordeler: "Entertainment options."
Ulemper: "Service was poor, seat did not recline, and the food was terrible."
Fordeler: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Ulemper: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
Ulemper: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Fordeler: "Face recognition was amazing"
Ulemper: "Too hot on plane"
Fordeler: "punctuality of boarding and flight time"
Ulemper: "attitude of crew in business class: no sense of true hospitality"
Fordeler: "Everything was clean and well organized."
Ulemper: "The flight was delayed 1 1/2 hours."
Fordeler: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Fordeler: "Good flight, arriving well on time."
Fordeler: "Able to fly direct to ansterdam"
Ulemper: "Have to lay over on the way back. More expensive than other airlines."
Ulemper: "infotainment was down. Lost my luggage the flight was delayed"
Fordeler: "Crew"
Ulemper: "N/a"
Ulemper: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."
Fordeler: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Ulemper: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."
Fordeler: "Good efficient flight crew friendly and helpful"
Ulemper: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."
Fordeler: "Cabin crew very pleasant"
Ulemper: "Lost our bags, little sympathy from staff"
Fordeler: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Ulemper: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Fordeler: "Very little if any."
Ulemper: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."
Fordeler: "Loved the service...everything was excellent"
Ulemper: "The bus class seat was a bit narrow at the feet"
Fordeler: "Eveything is well arranged"
Ulemper: "Nothing"
Ulemper: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."
Ulemper: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
Fordeler: "Free wee cake."
Ulemper: "Nothing in particular."
Fordeler: "Quick (relatively) flight."
Ulemper: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."
Fordeler: "Alt"
Ulemper: "Kommer ikke på noe"
Fordeler: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Ulemper: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"