Alt er bra, ingen problem.
Ulemper: "We waited an hour to get to terminal, unacceptable! Def no frills but flight and comfort were good."
Fordeler: "Rakk ikke flytoget, fordi det gikk FØR det sto at det skulle gå. Ble derfor for sein til flyet.."
Ulemper: "Plane switched at last minute, 6 hour delay"
Fordeler: "Kule karer i besetningen"
Ulemper: "Trangt når den i midten sitter bredbeint"
Ulemper: "Legroom. Complimentary coffee."
Ulemper: "Horrible flight experience all around. The airplane departure was delayed due to technical issues so we sat on the plane for an hr with no ac. There was no beverage service on flight. Had to switch airlines at my layover in Madrid so they had me pick up my checked bag at baggage claim. They lost it"
Ulemper: "Det var veldig trangt fly med altfor lite benplass."
Fordeler: "Since I'm short, I had enough leg room but the chairs could recline just a bit more"
Ulemper: "Many things could have been better. When everyone was at the gate and the staff was making announcements, no one could understand them. Was muffled. Even my friend who speaks fluent Spanish couldnt understand the announcements. The second problem was that it took so long to board. We had to take a"
Fordeler: "Gikk veldig raskt. De ansatte var hyggelige"
Fordeler: "Kom frem i live"
Ulemper: "Renhold, søppel og mat i setene. Veldig varmt i flyet før avgang og ble sittende en stund før avgang."
Fordeler: "Nothing to be honest. Very mediocre airline. Zero customer service from check in to in flight service. Very rude and non helpful crew. Extremely disappointing."
Ulemper: "Definitely customer service. Staff needs to know the definition of hospitality and customer service and then apply it with joy and passion for their jobs."
Ulemper: "att det inte blev den tiden på flyg ifrån Gardemoen som jag bokade skulle flyga kl 9tiden men blev 15tiden"
Fordeler: "Supert at den sure passasjeren i midten flyttet seg til kjente annet sted i flyet. Hun var sur fordi jeg hadde plass C som hun ville ha, jeg ba henne flytte seg til sin plass på en høflig måte. Det er en grunn til at jeg reserverer på forhånd."
Ulemper: "Maten var under enhver kritikk. Helt ihjelkokt i microen. Det som skulle være broccoli var blitt en grønngul gugge. Gulrøtter uten substans, og til slutt mørt kjøtt. Men alt for salt. Åja, glemte fløtepotetene. De var så mye varmet at den var brun og tørr helt igjennom."
Ulemper: "Seat space, boarding process, cost of food"
Fordeler: "Ganske god mat."
Ulemper: "Alt for varierende temperatur ombord. Det gikk fra iskaldt til kjempevarmt flere ganger. To runder iskaldt og to med kjempevarme. Det må vel kunne gjøres noe med?"
Ulemper: "Avgangen var avlåst slik at vi ikke hadde noe sted å sitte ned mens vi ventet på avgang"
Ulemper: "We sat right by the kitchen galley. It was very noisy"
Ulemper: "Horrible check in!!!! Came theee hours before my flight and they were so slow that we had to wait an hour for passengers that still didn’t pass security because they only had two people doing check in,. Also I had to bags to check in and I had to pay 200$ Per bag because I didn’t check in online!"
Fordeler: "Crew was lovely"
Ulemper: "I didn’t understand the booking process and that you have to pay for everything separately (choosing seats, luggage, boarding class, etc). I will be a better consumer now."
Fordeler: "Plane was great, crew was wonderful and helpful. Navigating the Oslo airport is very quick, easy and clean!"
Ulemper: "Stuck on the JFK runway for 30 mins before we were able to deport. After going through customs, needed to wait 15-20 mins until baggage claim had a carousel with our flight's baggage, but then baggage came quickly off the carousel."
Ulemper: "Internett virket bare tidvis og ikke i begynnelsen"
Ulemper: "Både tur og retur var forsinket med 30 og 60 minutter. Lite info som vanlig. Mistet transport videre som vanlig. Godt nyttår"
Ulemper: "We were trying to connect from Denver through Newark to Barcelona. Our flight from Denver was delayed. We still could have made the Norwegian flight if they had allowed us to ticket the segment from Newark to Barcelona in Denver. We tried, knowing the connection was going to be tight, to no avail."
Fordeler: "Low fares, took away things like snacks and drinks which we were super okay with!"
Fordeler: "The aircraft was great but the service is horrible. Unless you buy a bottle of water or walk to the back of the plane for a small cup of it, you don’t get any. Order in flight food and bottle of water thatctook over and hour to get to me. Taxied at airport for 45 minutes."
Fordeler: "I liked the aircraft and the crew"
Ulemper: "the lack of food"
Fordeler: "Nice clean, quiet and smooth ride. The economy seats seem to have a little more legroom than most."
Ulemper: "The staff on both transatlantic flights were absentee. While I get that it is a budget carrier and they use a request your services via the entertainment system model, they were all behind the curtain all the time. Not even offering water occasionally. Really? Also, I don’t understand why they promote larger windows with dimming functions if the are going to override the controls. While I understand being courteous to other in the plane who might be sleeping, what good is ordering a window seat if the window is put and left in a darkened state the entire flight? An above the clouds sunset opportunity missed. Annoying!!!"
Fordeler: "The only male flight attendant was very helpful and polite."
Ulemper: "The rest of the crew were inattentive and rude. It was bad enough to be delayed an hour, but the inattentiveness was ridiculous. I placed an order for a beverage, a pack of crisps and a set of headphones at the beginning of the flight. I didn’t receive them until almost 3 hours into the flight. I figured they were busy with meal service and what not in the beginning of the flight so I was patient, and I saw some people receiving their orders kinda late as well. After the 2nd hour, I started clicking the call attendant button. The female flight attendants walked by multiple times and ignored my attempts to flag them down. Finally, the male attendant came over and resolved the situation, but by then we had been in the air for 3 hours. Worst service I’ve experienced on any airline. Also, for a plane called a Dreamliner, those seating arrangements are a nightmare for anyone over 5’8”; I was uncomfortable the entire flight. It’s a plane, not a bus in a third world country; it’s shouldnt be that damned cramped and crowded."
Fordeler: "Nothing. Next flight to Vienna was 2 days later and have a flight on Friday I needed to catch so couldn’t wait."
Ulemper: "Not being reimbursed for a flight or a hotel"
Fordeler: "Not much"
Ulemper: "Low comfort level , very rude check in staff , sitting assignment not respected , food and beverage mediocre at best"
Ulemper: "Forsinkelse. Både ved avreise og ved landing"
Fordeler: "The travel as such was taken care of very well."
Ulemper: "Berlin Schönefeld is not a professional level airport. The appearance is sloppy, temporary. The service there slow, unresponsive and apathetic."
Fordeler: "Leg room nice tv screen"
Ulemper: "Rude staff no experience working with kids that have autism... flight delays"
Ulemper: "We bought the ticket with 1.5hrs connection in Stockholm and the experience was very bad. First bad surprise was on the ticket price. The ticket price on the beginning was good, but after adding only one check-in bag (normal for international flights) and selecting seats and meal the price went up by another $140. Then on the day of the flight we got a message that our first flight was delayed by more then 2 hrs. We called to Norwegian and asked for solution, but were told that the next flight available is 1 WEEK LATER! and we can or stay in Stockholm for a week on our own or to get refund for the ticket. Finally we found alternative flight for the same price and cancelled the ticket."
Ulemper: "Alltif forsinkelser og dårlig med beskjeder"
Fordeler: "The nearly lie flat seats in premium class were nice."
Ulemper: "No Dreamliner—more like a nightmare liner. No online boarding pass meant reentering security line with no fewer than 500 people in front of us; 3 hour delay departing newark; filthy, crowded, standing room only lounge in Newark; no sight of flight attendants until 2 hours after take off (by that time it was 4am and no beverage)."
Fordeler: "Kanon bra flyvert.. veldig underholdene"
Fordeler: "Crew, airplane,"
Fordeler: "I like the technology incorporated into the aircraft."
Ulemper: "I don’t like that if you are low fare, you get zero attention. Not even water for a 13 hour flight."
Fordeler: "the flight attendants were nice and attentive"
Ulemper: "The plane seemed like it was built in 1990. My wife's TV screen was black and white & we only had two working channels. There was no where to charge electriconics (which was unfortunate for a 9hr flight), and we waited on the tarmac in Newark from 9:10-10:40 because there "was no parking" for our plane. Lastly, (probably more Newark's fault) we waited another hour and ten minutes for our luggage at claim."
Fordeler: "God plass, gode seter og hyggelig service."
Ulemper: "Middag var kun 1 av tre alternativer igjen når de kom til nest bakerste seteraden. Dette er litt for dårlig med tanke på premium bilettprisen. De løste det ved å hente mat fra lowfare cabinen og det etter at de hadde servert alle på premium."
Fordeler: "Super nice clean plane Friendly accommodating attendance"
Fordeler: "The guy at the check in counter in Rome was very nice."
Ulemper: "My flight was just shy of 13 hours. We paid an extra $45. Each for a meal. We were only offered water twice. I would rather pay more for my ticket and have the airline include the necessary human needs such as water and luggage. Norwegian is serious bare bones and makes you pay A LOT extra for things like water."
Fordeler: "We love the price, the schedule and the leg space."
Ulemper: "I think water would be a basis need to provide rather than purchase for 9 hour international flight."
Fordeler: "The staff was friendly, and the entertainment was great."
Ulemper: "I was forced to sit separate from my partner, who I was traveling with."
Fordeler: "Replacement flight was good, just 24 hours too late. The flight was handled by Privilege Airlines (Spanish) which went smoothly."
Ulemper: "Flight was delayed several times, from 17:10 to about midnight when it was cancelled. We were given very little info and didn''t learn about replacement flight until 2 AM next day which was then scheduled for 17:10 the next day, 24 hours later. We ended up staying in airport for extra 24 hours (couldn't fine hotel w/i 30 mi.). Basic problem was slow decision making and poor communications"
Fordeler: "Crew smiled. Flight left and arrived on time"
Ulemper: "Bathroom doors slammed and made horrible banging noise that could be heard and felt 5 aisles in each direction. This is on a 787 and not a DC 9. Imagine this sound and vibration 109 plus times on an 11 hour flight. Fresh food and several kinds of liquor sold out in first 90 minutes of takeoff what was left was chips, candy an instant soup. Bottom line: I’ll buy a more expensive ticket on a traditional carrier from now on"
Ulemper: "My cousin was not allowed to board because her passport was about to expire in less than 3 months and Norwegian did not refund her ticket or offer her a credit of any sort or schedule her for the next flight out after her passport issue was taken care of. She lost her whole ticket fare and I was forced to travel alone. No customer service no consideration - nothing. Will never fly Norwegian again."
I late 1 min and they did not let me in, was suppose to buy ither tickets. It was no any info about 30 min check in. No refund, no help, I’m injured can’t wall fast or run.
It was all good. Will fly with them again.
It was fine. No complaints.
We didn’t buy anything to eat and there was no entertainment on a short flight. We planned for this and brought a book. Everything was fine. As expected.
Fordeler: "Flight empty, crew good."
Ulemper: "More comfortable seats"
Fordeler: "Crew excellent, especially as they dealt with delay due to earlier medical event"
Ulemper: "Not really. Although pushback delayed, arrival was 10 minutes early"
Fordeler: "I like the extremely low price of the ticket."
Ulemper: "The seats need to be more comfortable."
Ulemper: "Courtoisie, respecté les horaires"
Fordeler: "Ryanair works very well if you follow the instructions. Check in day before departure - Don’t bring too big or too many bags onboard. Pretty perfect flight for us."
Ulemper: "Fellow passengers not preparing for check in and bringing too much luggage then complaining for 10 minutes while everyone else has to wait. Ryanair only had one check in / bag drop. Should be automated or more staff. Took forever. (Ok 30min and only 3 ppl ahead of me in queue)"
Ulemper: "Not waiting in the cold for 15minutes before boarding the plane"
Fordeler: "It was ok. Nothing more. Crew was helpfull if needed"
Ulemper: "Kayak... I booked a flight from Eindhoven - Alicante AND return!!! But Kayak only talked about the trip to Alicante..."
Fordeler: "Great flight"
Ulemper: "Everything was great"
Fordeler: "The crew was helpful and friendly, priority boarding was super speedy and the food was served promptly (to my neighbouring passenger not me)."
Ulemper: "The seats were dirty and the plane could've done with a clean, plus I ended up with stiff knees because of how squished I was."
Fordeler: "Ingenting ....."
Ulemper: "Det meste ..."
Ulemper: "Every thing was perfect . Thanks"
Ulemper: "Airplane was very hot when boarding and didn’t cool down till about 20 minutes before landing."
Ulemper: "Extremely outdated and old planes... they are goofy and don’t feel safe"
Ulemper: "We did not make this flight due to an unrealistic connection time. We had to buy a new ticket to get to our destination."
Ulemper: "It was freezing we asked 3 times to have air con adjusted ...plus other passengers ask too . Nothing was done . Stag and hen people on flight... shouldn’t be served alcohol on flight if they seemed drunk already. People wouldn't sit down even with seat belt signs on..."
Fordeler: "Priority boarding and luggage storage."
Ulemper: "The crew had no control over rowdy/drunk passengers. A shame as young children present. Not one request to calm down and refrain from shouting and swearing. Very uncomfortable and intimidating flight. Will not fly Ryanair again"
Fordeler: "Online facilities"
Ulemper: "The police for handbags"
Fordeler: "not a lot"
Ulemper: "I paid for extra legroom in row 2?There isn't any and to radd insult to injury the person next to me had been allocated his seat without paying any more than the basic fare.I spent most of the flight in a vacant standard seat which gave me more leg room than than that which I had paid for.It was a total ripoff."
Fordeler: "Queue was long but still boarded quickly,"
Ulemper: "Providing even simple entertainment for kids e.g. colouring sheets would have helped them cope with the flight."
Fordeler: "We landed before time"
Ulemper: "Unfortunately, I had no other option than flying low-cost. Bought the most expensive ticket I could to be in first row and have enough overhead bin space, but that still did not help the situation of a very disorganized boarding, very uncouth flight attendants, uncomfortable seats, absolutely no free drinks (not even a bottle of water), constant selling of useless things, people using the toilet in the front, obnoxious travelers, and getting yelled at. Also, contrary to what was suggested on the Ryanair web site regarding fast check-in, priority boarding and access to lounges, none of those Flying 200+ legs per year on Star Alliance flights in business and up, I truly hope I never have to take such a horrendous flight again."
Fordeler: "It was exactly as booked, Got rid of bags quickly, boarded easily(priority) crew were fine I expect. I slept through whole flight. Didn’t have any food and didn’t have any entertainment. Took off and landybsng on time."
Ulemper: "I’m fed up with that bloody music when they land."
Fordeler: "Flight was good"
Ulemper: "Check in was mad"
Fordeler: "On time"
Ulemper: "Flight had group of youngsters who should not have been allowed on flight. They displayed rowdy behaviour and swore and gestures throughout flight. Staff did very little to try and stop them until other passengers started to complain."
Fordeler: "Smooth flight (thank the weather Gods)."
Ulemper: "Extra fee for a boarding pass, extra fee for pre-paid checked bags, total confusion @ check-in. RyanAir blows."
Ulemper: "var tull med koffert på flyplassen,hadde betalt for koffert ,men måtte betale for den,en koffert kostet jo mer en turen.på flyet ,hadde dem ikke noe av noe drikke og servere.ikke nok med deg.da vi sto og ventet på kofferten på Torp.kom den ikke på det rullebandet fra Gdansk,men på det fra Krakow.så på denne turen var det mye feil.vurderer om jeg skal bruke Ryanair noe mer"
Fordeler: "Flight delayed, 20 minutes to get through passport control, chaos at the car park due to changes & fees! Welcome back to England ☹️"
Ulemper: "Ryanair delays, Manchester airport in general, poor and anti-travelers focused"
Fordeler: "Getting off"
Ulemper: "Paying for hand luggage plus the then obligatory and unnecessary early boarding. having to pay to sit next to my children The warm cold drinks"
Fordeler: "At de holder tiden. At du velger hva du vil kjøpe. Informerer greit."
Ulemper: "Jeg har ikke fått til å bestille koffert til tilbake turen.? Min datter som også skal reise fikk det heller ikke til? Er det noe man bestiller når mann sjekker inn for hjemreise?"
Fordeler: "Cabin crew - efficient, friendly and with a sense of humour."
Ulemper: "Having to buy Prority boarding to guarantee access to the overhead bins. Seats not that comfortable. Little legroom (i’m average height at best)."
Fordeler: "Easy to use web. Good car hire rates."
Ulemper: "Flight a bit late without much explanation. Constant raucous announcements on board but couldn’t understand any of them. Probably trying to sell us stuff"
Fordeler: "You get what you pay for, it's a budget airline everything designed tfor you to pay extra"
Ulemper: "As above"
Ulemper: "We booked our daughter priority so she was entitled to bring a hand carry on board. When she got the airport they insisted that she had to put her hand carry in the hold despite it having her passport in it!! The Captain very kindly helped her retrieve it from the hold at the end of the flight but why did she ever have to put it in there when she was priority and we paid for it?"
Ulemper: "Hadde ikke noe igjen hverken vått eller tørt, bare vodka og småbokser med blandevann"
Fordeler: "Initial fare"
Ulemper: "Because of its wheels, my suitcase wouldn't fit their dimensions for gate check and they charged me 50 euros before boarding. They could have waived the suitcase through or offered to upgrade me to Priority, but they preferred to make an example of a passenger. They make you parade with your suitcase to the front of the line to "prove it." I will not fly on Ryanair again."
Fordeler: "Enjoyed the lasagna that I ordered, surprisingly good!"
Ulemper: "Under the circumstances, the staff coped well with certain difficult passengers. Noisy passengers are my pet hate especially when the safety drill is being read out."
Fordeler: "Friendly crew"
Fordeler: "The price."
Ulemper: "Thę policy to make sure you do not sit with your family and have to buy seats to make sure you are all sitting together. The salaries of the staff are the worst in the industry."
Ulemper: "Delayed flight then held in pens for ages then held on the plane too."
Fordeler: "It’s nice flying into Alicante where often those awful automatic passport machines give way to mails checks so much faster"
Fordeler: "Price and punctuality"
Ulemper: "Families have to pay extra to sit together. Children should automatically be seated with their parents. Basic safeguarding standards should be priority, not making more money out of necessity."
Fordeler: "all airline staff caring and helpful"
Ulemper: "Bumpy Landing! Very expensive for a very basic service"