Plutselig kun 15 minutter med internett! Jeg hadde koblet meg opp før avgang uten å være klar over denne vesentlige endringen, for at nettforbindelsen så ble kuttet mens den fortsatte å telle minutter, for så å få beskjed om at de 15 minuttene var brukt opp, nåe jeg en times tid senere prøvde å koble meg på igjen :(
Alt er bra, ingen problem.
Ulemper: "Paid for priority boarding but was pulled out of line and did not get priority."
Fordeler: "Seat just ok"
Ulemper: "First we were told that we cannot be checked in for the flight because our luggage was not checked to Oakland. Therefore we cannot fly. This was unacceptable because all three flights were on the same ticket, plus we had 2,5 year old traveling with us"
Ulemper: "Plane switched at last minute, 6 hour delay"
Ulemper: "Legroom. Complimentary coffee."
Fordeler: "Great aircraft Boeing 787 Dreamliner! Rome to LAX at 40,000 feet for 12 hours. Smooth flight."
Ulemper: "Bring your own FOOD and WATER/SODA. Also if you are a big person, the bulkhead seats and seats on the exit rows are narrower than other coach seats due to the folding video screen between seats. If you are a small spindly person, no problem but if you are a big person, the seats are uncomfortable."
Fordeler: "We upgraded to the premium seats, which is VERY worth it. The service was great and they were dressed like I was flying in the 30's with their matching gloves. They had some technical difficulties with the plane, so we left 2 hours late to fix the issue. Luckily, our comfy seats made it easy to wait"
Ulemper: "The Paris airport had barely any waiting room, and when they called out Premium seating, we didn't know where the line was due to all the people standing around. They needed someone calling out for hands and guiding us to the line."
Fordeler: "Gikk veldig raskt. De ansatte var hyggelige"
Fordeler: "Crew was wonderful."
Ulemper: "Freezing cold. Entertainment was limited. Airplane food is what it is."
Fordeler: "Kom frem i live"
Ulemper: "Renhold, søppel og mat i setene. Veldig varmt i flyet før avgang og ble sittende en stund før avgang."
Fordeler: "Supert at den sure passasjeren i midten flyttet seg til kjente annet sted i flyet. Hun var sur fordi jeg hadde plass C som hun ville ha, jeg ba henne flytte seg til sin plass på en høflig måte. Det er en grunn til at jeg reserverer på forhånd."
Ulemper: "Maten var under enhver kritikk. Helt ihjelkokt i microen. Det som skulle være broccoli var blitt en grønngul gugge. Gulrøtter uten substans, og til slutt mørt kjøtt. Men alt for salt. Åja, glemte fløtepotetene. De var så mye varmet at den var brun og tørr helt igjennom."
Ulemper: "Seat space, boarding process, cost of food"
Fordeler: "Ganske god mat."
Ulemper: "Alt for varierende temperatur ombord. Det gikk fra iskaldt til kjempevarmt flere ganger. To runder iskaldt og to med kjempevarme. Det må vel kunne gjøres noe med?"
Fordeler: "The crew was rude. If my boarding pass was checked at gate why I need to show it again when I’m at the door of the plane. I told them my seat."
Ulemper: "Also I paid to select seats and I didn’t get the seat I selected"
Ulemper: "Avgangen var avlåst slik at vi ikke hadde noe sted å sitte ned mens vi ventet på avgang"
Ulemper: "We sat right by the kitchen galley. It was very noisy"
Fordeler: "Plane was great, crew was wonderful and helpful. Navigating the Oslo airport is very quick, easy and clean!"
Ulemper: "Stuck on the JFK runway for 30 mins before we were able to deport. After going through customs, needed to wait 15-20 mins until baggage claim had a carousel with our flight's baggage, but then baggage came quickly off the carousel."
Ulemper: "Internett virket bare tidvis og ikke i begynnelsen"
Ulemper: "2.5 hrs on the plane before departure due to last minute technical problem. During long delay, water and small snack given only to the other aisle (not mine). Terrible service.Impossible to buy headsets during long delay. I did not know one is now required to tell online that one wants dinner on the plane. So, no food for me. I had to buy some snacks but most were out-of-stock. Overall very bad"
Ulemper: "Både tur og retur var forsinket med 30 og 60 minutter. Lite info som vanlig. Mistet transport videre som vanlig. Godt nyttår"
Fordeler: "I liked the aircraft and the crew"
Ulemper: "the lack of food"
Fordeler: "Nice clean, quiet and smooth ride. The economy seats seem to have a little more legroom than most."
Ulemper: "The staff on both transatlantic flights were absentee. While I get that it is a budget carrier and they use a request your services via the entertainment system model, they were all behind the curtain all the time. Not even offering water occasionally. Really? Also, I don’t understand why they promote larger windows with dimming functions if the are going to override the controls. While I understand being courteous to other in the plane who might be sleeping, what good is ordering a window seat if the window is put and left in a darkened state the entire flight? An above the clouds sunset opportunity missed. Annoying!!!"
Fordeler: "The only male flight attendant was very helpful and polite."
Ulemper: "The rest of the crew were inattentive and rude. It was bad enough to be delayed an hour, but the inattentiveness was ridiculous. I placed an order for a beverage, a pack of crisps and a set of headphones at the beginning of the flight. I didn’t receive them until almost 3 hours into the flight. I figured they were busy with meal service and what not in the beginning of the flight so I was patient, and I saw some people receiving their orders kinda late as well. After the 2nd hour, I started clicking the call attendant button. The female flight attendants walked by multiple times and ignored my attempts to flag them down. Finally, the male attendant came over and resolved the situation, but by then we had been in the air for 3 hours. Worst service I’ve experienced on any airline. Also, for a plane called a Dreamliner, those seating arrangements are a nightmare for anyone over 5’8”; I was uncomfortable the entire flight. It’s a plane, not a bus in a third world country; it’s shouldnt be that damned cramped and crowded."
Fordeler: "Nothing. Next flight to Vienna was 2 days later and have a flight on Friday I needed to catch so couldn’t wait."
Ulemper: "Not being reimbursed for a flight or a hotel"
Fordeler: "Not much"
Ulemper: "Low comfort level , very rude check in staff , sitting assignment not respected , food and beverage mediocre at best"
Ulemper: "I was bumped off my assigned seat"
Fordeler: "The service and the Dreamliner"
Ulemper: "Limited entertainment, poor food"
Ulemper: "Forsinkelse. Både ved avreise og ved landing"
Ulemper: "We bought the ticket with 1.5hrs connection in Stockholm and the experience was very bad. First bad surprise was on the ticket price. The ticket price on the beginning was good, but after adding only one check-in bag (normal for international flights) and selecting seats and meal the price went up by another $140. Then on the day of the flight we got a message that our first flight was delayed by more then 2 hrs. We called to Norwegian and asked for solution, but were told that the next flight available is 1 WEEK LATER! and we can or stay in Stockholm for a week on our own or to get refund for the ticket. Finally we found alternative flight for the same price and cancelled the ticket."
Ulemper: "Alltif forsinkelser og dårlig med beskjeder"
Fordeler: "I picked my seat out nd this time Norwegian kept layout of plane with what I paid for (they rarely do and often change place configuration without compensating for the change)"
Ulemper: "No a/c in airport terminal or plane. People were sweaty and it was disgusting. No announcements at all while waiting in airport to board plane which was delayed over an hour. Instead the staff was literally grabbing customers and pushing them into lines....I wasn't touched but I was watching and it was amazing that they could get away with what they did. Never handed out customs cards which led to excessive delays in customs. The Customs agents were actually bad mouthing the airline for their poor service."
Fordeler: "The price was right ( for the flight) But then you had to pay for luggage and meals"
Ulemper: "No blankets Offered to buy one without succes Very good on board"
Fordeler: "Kanon bra flyvert.. veldig underholdene"
Fordeler: "I like the technology incorporated into the aircraft."
Ulemper: "I don’t like that if you are low fare, you get zero attention. Not even water for a 13 hour flight."
Fordeler: "God plass, gode seter og hyggelig service."
Ulemper: "Middag var kun 1 av tre alternativer igjen når de kom til nest bakerste seteraden. Dette er litt for dårlig med tanke på premium bilettprisen. De løste det ved å hente mat fra lowfare cabinen og det etter at de hadde servert alle på premium."
Fordeler: "Super nice clean plane Friendly accommodating attendance"
Fordeler: "No positive things to say"
Ulemper: "It was infuriating that given the length of this flight, I was not offered so much as a drink or a snack. Even worse was the fact that some people were fed while others got nothing , apparently because they had ordered a meal ahead, an option I was never made aware of when booking / confirming. Worst of all is the inconsistency - I was offered a meal on my outgoing flight, but not my return flight. I’m not likely to book with this airline again as it felt like a punishment for being on a budget."
Fordeler: "Awesome flight. smooth And kind flight crew. Would highly recommend Norweign!!"
Fordeler: "We love the price, the schedule and the leg space."
Ulemper: "I think water would be a basis need to provide rather than purchase for 9 hour international flight."
Fordeler: "Replacement flight was good, just 24 hours too late. The flight was handled by Privilege Airlines (Spanish) which went smoothly."
Ulemper: "Flight was delayed several times, from 17:10 to about midnight when it was cancelled. We were given very little info and didn''t learn about replacement flight until 2 AM next day which was then scheduled for 17:10 the next day, 24 hours later. We ended up staying in airport for extra 24 hours (couldn't fine hotel w/i 30 mi.). Basic problem was slow decision making and poor communications"
Fordeler: "The price of the tickets was very good Aircraft looks new and fresh Movies on the plain was great"
Ulemper: "*Norwegian air charged 15 dollars per kilo extra for my bag that was heavy in my case it was 5 kilos so the total was 75 dollars. *The staff at the airport was not friendly at all, my daughter and I got the feeling that they (Check in staff) were looking to find ways to apply extra charges. *NYC Airports have some of the ugliest airports in the world, since I travel a lot I wish money would be invested on the airport to make a great first impression on travelers to NYC and the USA."
Fordeler: "Nice big plane."
Ulemper: "No WIFI, no water for free for an 8 hour flight and limited entertainment. Come on its 2018 get it together. Jet Blue and emirates are my top favorite."
Ulemper: "My cousin was not allowed to board because her passport was about to expire in less than 3 months and Norwegian did not refund her ticket or offer her a credit of any sort or schedule her for the next flight out after her passport issue was taken care of. She lost her whole ticket fare and I was forced to travel alone. No customer service no consideration - nothing. Will never fly Norwegian again."
Fordeler: "I rute begge veier."
Fordeler: "Nothing memorable about the flight (which is a good thing!)"
Ulemper: "It was late taking off and late landing, but we had nothing that was time critical so that was okay for us."
Ulemper: "No food and drink was included on an 8.5 hr international flight"
I late 1 min and they did not let me in, was suppose to buy ither tickets. It was no any info about 30 min check in. No refund, no help, I’m injured can’t wall fast or run.
Ulemper: "More comfortable seats"
Fordeler: "Crew excellent, especially as they dealt with delay due to earlier medical event"
Ulemper: "Not really. Although pushback delayed, arrival was 10 minutes early"
Fordeler: "I like the extremely low price of the ticket."
Ulemper: "The seats need to be more comfortable."
Ulemper: "Courtoisie, respecté les horaires"
Ulemper: "Not waiting in the cold for 15minutes before boarding the plane"
Fordeler: "It was ok. Nothing more. Crew was helpfull if needed"
Ulemper: "Kayak... I booked a flight from Eindhoven - Alicante AND return!!! But Kayak only talked about the trip to Alicante..."
Fordeler: "Great flight"
Ulemper: "Everything was great"
Fordeler: "The crew was helpful and friendly, priority boarding was super speedy and the food was served promptly (to my neighbouring passenger not me)."
Ulemper: "The seats were dirty and the plane could've done with a clean, plus I ended up with stiff knees because of how squished I was."
Fordeler: "Ingenting ....."
Ulemper: "Det meste ..."
Ulemper: "Every thing was perfect . Thanks"
Ulemper: "Airplane was very hot when boarding and didn’t cool down till about 20 minutes before landing."
Ulemper: "We did not make this flight due to an unrealistic connection time. We had to buy a new ticket to get to our destination."
Ulemper: "It was freezing we asked 3 times to have air con adjusted ...plus other passengers ask too . Nothing was done . Stag and hen people on flight... shouldn’t be served alcohol on flight if they seemed drunk already. People wouldn't sit down even with seat belt signs on..."
Fordeler: "Priority boarding and luggage storage."
Ulemper: "The crew had no control over rowdy/drunk passengers. A shame as young children present. Not one request to calm down and refrain from shouting and swearing. Very uncomfortable and intimidating flight. Will not fly Ryanair again"
Fordeler: "Online facilities"
Ulemper: "The police for handbags"
Fordeler: "Queue was long but still boarded quickly,"
Ulemper: "Providing even simple entertainment for kids e.g. colouring sheets would have helped them cope with the flight."
Fordeler: "We landed before time"
Ulemper: "Unfortunately, I had no other option than flying low-cost. Bought the most expensive ticket I could to be in first row and have enough overhead bin space, but that still did not help the situation of a very disorganized boarding, very uncouth flight attendants, uncomfortable seats, absolutely no free drinks (not even a bottle of water), constant selling of useless things, people using the toilet in the front, obnoxious travelers, and getting yelled at. Also, contrary to what was suggested on the Ryanair web site regarding fast check-in, priority boarding and access to lounges, none of those Flying 200+ legs per year on Star Alliance flights in business and up, I truly hope I never have to take such a horrendous flight again."
Fordeler: "It was exactly as booked, Got rid of bags quickly, boarded easily(priority) crew were fine I expect. I slept through whole flight. Didn’t have any food and didn’t have any entertainment. Took off and landybsng on time."
Ulemper: "I’m fed up with that bloody music when they land."
Fordeler: "Flight was good"
Ulemper: "Check in was mad"
Fordeler: "On time"
Ulemper: "Flight had group of youngsters who should not have been allowed on flight. They displayed rowdy behaviour and swore and gestures throughout flight. Staff did very little to try and stop them until other passengers started to complain."
Ulemper: "var tull med koffert på flyplassen,hadde betalt for koffert ,men måtte betale for den,en koffert kostet jo mer en turen.på flyet ,hadde dem ikke noe av noe drikke og servere.ikke nok med deg.da vi sto og ventet på kofferten på Torp.kom den ikke på det rullebandet fra Gdansk,men på det fra Krakow.så på denne turen var det mye feil.vurderer om jeg skal bruke Ryanair noe mer"
Fordeler: "Flight delayed, 20 minutes to get through passport control, chaos at the car park due to changes & fees! Welcome back to England ☹️"
Ulemper: "Ryanair delays, Manchester airport in general, poor and anti-travelers focused"
Fordeler: "Getting off"
Ulemper: "Paying for hand luggage plus the then obligatory and unnecessary early boarding. having to pay to sit next to my children The warm cold drinks"
Fordeler: "The flight itself was quick and crew members were professional."
Ulemper: "We weren't informed of flight delays until arriving at the airport. No information was provided on departure time until after waiting almost 2 hours. Ryanair staff at the airport made announcements exclusively in Spanish, without providing an English translation."
Fordeler: "At de holder tiden. At du velger hva du vil kjøpe. Informerer greit."
Ulemper: "Jeg har ikke fått til å bestille koffert til tilbake turen.? Min datter som også skal reise fikk det heller ikke til? Er det noe man bestiller når mann sjekker inn for hjemreise?"
Fordeler: "Cabin crew - efficient, friendly and with a sense of humour."
Ulemper: "Having to buy Prority boarding to guarantee access to the overhead bins. Seats not that comfortable. Little legroom (i’m average height at best)."
Fordeler: "Easy to use web. Good car hire rates."
Ulemper: "Flight a bit late without much explanation. Constant raucous announcements on board but couldn’t understand any of them. Probably trying to sell us stuff"
Fordeler: "You get what you pay for, it's a budget airline everything designed tfor you to pay extra"
Ulemper: "As above"
Fordeler: "The crew didn’t allow a very visibly drunk passenger on board which was good. We were concerned about him coming on the plane so were very pleased they didn’t allow him to board."
Ulemper: "The plane was delayed and when we did board it was very clear that absolutely no cleaning had taken place. Appreciate the effort not to be any later than we were but not nice to get to a seat with crisps and malteasers everywhere."
Ulemper: "We booked our daughter priority so she was entitled to bring a hand carry on board. When she got the airport they insisted that she had to put her hand carry in the hold despite it having her passport in it!! The Captain very kindly helped her retrieve it from the hold at the end of the flight but why did she ever have to put it in there when she was priority and we paid for it?"
Ulemper: "Hadde ikke noe igjen hverken vått eller tørt, bare vodka og småbokser med blandevann"
Fordeler: "Initial fare"
Ulemper: "Because of its wheels, my suitcase wouldn't fit their dimensions for gate check and they charged me 50 euros before boarding. They could have waived the suitcase through or offered to upgrade me to Priority, but they preferred to make an example of a passenger. They make you parade with your suitcase to the front of the line to "prove it." I will not fly on Ryanair again."
Fordeler: "Enjoyed the lasagna that I ordered, surprisingly good!"
Ulemper: "Under the circumstances, the staff coped well with certain difficult passengers. Noisy passengers are my pet hate especially when the safety drill is being read out."
Fordeler: "Friendly crew"
Fordeler: "Short flightt"
Ulemper: "The no variation policy in spite of explanation"
Fordeler: "The price."
Ulemper: "Thę policy to make sure you do not sit with your family and have to buy seats to make sure you are all sitting together. The salaries of the staff are the worst in the industry."
Ulemper: "Delayed flight then held in pens for ages then held on the plane too."
Fordeler: "It’s nice flying into Alicante where often those awful automatic passport machines give way to mails checks so much faster"
Fordeler: "Price and punctuality"
Ulemper: "Families have to pay extra to sit together. Children should automatically be seated with their parents. Basic safeguarding standards should be priority, not making more money out of necessity."
Fordeler: "all airline staff caring and helpful"
Ulemper: "Bumpy Landing! Very expensive for a very basic service"
Ulemper: "Birmingham airport is awful the facilities the infrastructure the waiting the queues for security 0/10"
Ulemper: "Seats don’t recline"
Fordeler: "Very punctual and smooth flight"
Ulemper: "Seats could not be reclined. Not much space for carry ons."
Ulemper: "Nos hicieron esperar dos horas para luego decirnos que iban a cambiar de Gate"
Fordeler: "The price"
Ulemper: "Delayed again!"
Fordeler: "Once boarding began, it was efficient. Service was polite and efficient."
Ulemper: "Narrow seats, poor selection of drinks and food."
I missed the flight from Manchester to Dublin because of poor informations from Aer Lingus and the airport, no possibility to check in online, they don't respond to phone calls, I had to buy another tickets to enable me travel to Dublin from Manchester. I want my money to refund.
Late flight, very uncomfortable aircraft. Very very rude team
Really not recommending Ryanair flights from Stansted
I were there 20min before departure and they didn’t let me on the board with 5 other people, after all they admitted it was their(Ryanair) fault.