Fordeler: "Entertainment was great!"
Ulemper: "The check-in was stressful and congested."
Fordeler: "The crew was attentive"
Ulemper: "Food- improve the menu, with veggie pasta, there was chicken on the side. For breakfast only on option- scrambled eggs. Not much for vegetarians. Also my flight Istanbul to mumbai, the table on which you keep the food was not aligned, the food tray kept sliding down."
Fordeler: "All the pieces to have provided an excellent experience were there, but they didn’t come together. It was nice to get some food, and the movie choices were pretty good."
Ulemper: "Hot, like super hot, in the aircraft. It was horrible."
Ulemper: "Connecting flight wss unreasonably late and they lied about luggage being loaded onto the flight. One of the bags is completely missing in the system. Waste of time and too much trouble"
Fordeler: "Entertainment was good."
Ulemper: "Seat was moved into a middle seat. I was very uncomfortable for the flight. Crew member granted someone else seat change before mine and i asked first. Very upsetting flight."
Ulemper: "A little late boarding although it was quick. They were out of food options when they came our last row of the section seats"
Ulemper: "It took over an hour for Business class bags to come out. Not sure why I paid for business class if they don't know to offload them first in Dubai. Really ruined the first experience with Turkish Air."
Fordeler: "Planes to be on time"
Ulemper: "Plane was late 40 minutes"
Fordeler: "Food and crew amazing..I guess Turkish airline going to be best"
Fordeler: "Same as above"
Ulemper: "Same as above"
Fordeler: "overall, service was great"
Ulemper: "seats are too narrow"
Ulemper: "Please don’t be black and travel with Turkish Airlines. They are rude and racist. Over booked flights, chances of missing connections. My son ranged the bell to ask for water. When the hostess came, she spoke to the white lady sitting next to him, the person told her it is not be that ranged it is him. He wants water, she walked away did not speak to him and never gave him the water. The only food they served was pasta. If you don’t eat that no other options. They will pump you off a flight that you purchased because they are over booked and expect you to be ok with it. No customer service at all."
Fordeler: "Turkish A/L always professional and efficient."
Ulemper: "Unmanaged two-year olds crying throughout the 10-hour flight. Will avoid IST going forward as well. Chaotic airport with little or no management present. Had to wait through SIX separate lines for a simple flight transfer. Had the body scans TWICE. Ridiculous. Nearly missed my 10-hour flight to Chicago."
Fordeler: "Never got the chance to actually try it."
Ulemper: "I was penalized because of a political issue between USA and Turkey. I couldn't get the visa to travel there, and despite that I couldn't get a refund. I am 1k with united air, and will never include THY in my plans."
Ulemper: "Alaways delays"
Fordeler: "Everything was great but I particularly liked the meals."
Ulemper: "Our trip to Europe required three legs: Boston to Ljubljana, Slovenia; Slovenia to Barcelona; and Barcelona to Boston. Each leg required a plane change in Istanbul which added a lot of time to the trip and resulting jet lag. We knew this going in but were motivated by the very low fare. I don't think I'd do it again."
Fordeler: "All went well with security and boarding."
Ulemper: "Rough air and turbulence"
Ulemper: "On our way back to US, we were kept in a small area with no air conditioner for one hour."
Ulemper: "Atl to istanbul flight seat was very close to each other, legroom problem as I tall men."
Ulemper: "The seats were hard and lacked legroom"
Fordeler: "Good food, very polite and attentive staff."
Ulemper: "Seat cushions lack comfort and the legroom is not sufficient for a average size person."
Ulemper: "I have had flight from New York to Tel Aviv with connection through Istanbul. The flight from JFK got delayed and for unknown reason when arriving to the gate in Istanbul my seat was given to other passengers - though I came to the gate before the boarding was closed. I have never in my life received such a poor service. I was lied/misled/attacked by Turkish airline employees in the gate and in the transfer desk. I would never recommend taking Turkish airlines to anyone"
Ulemper: "Delayed yet again"
Fordeler: "1.The in flight entertainment options such as movies, TV programs and music, offered in flight were very good. Many recent movies and TV programs 2. For long international flights, the airline still provides disposable slippers, toothbrush, and eye cover for every passenger 3. Crew members on board were friendly and service oriented"
Ulemper: "1. Poor support for passengers with international transfers. We took Turkish airline to fly from Rome to San Francisco with an overnight stopover in Istanbul. The airline promised overnight stay and transportation. When we got into Istanbul airport after 11:00pm as scheduled, there was no support from the airline. Different airline staff provided different answers. Very confusing. The on-site transfer desk support was unfriendly and not helpful. 2. Tight seat configurations for international flights. For our 13-hour flights, the seats were not comfortable."
Fordeler: "Food is good."
Ulemper: "Horrible customer serivce. Unhelpful staff at front desk for check in and seat changes."
Fordeler: "Boarding procedure was not organized. Boarding of business class and special needs passengers was not prioritized and were boarded along with economy passengers. Good choice of movies."
Ulemper: "TV screen very far from the seat and could only interact with it via the remote control."
Fordeler: "Entertainment and food were good."
Ulemper: "Was barely given the time of day by any of the airline employees, then they lost my baggage and shipped it to Berlin after I was already back in the States. Jerks!"
Ulemper: "it was so HOT!!!!!!!"
Ulemper: "Their audio system is very bad."
Fordeler: "Very good food"
Ulemper: "Seats are a bit crowded, especially when declined"
Fordeler: "The Flight Attendants were really nice."
Ulemper: "You could not control your air conditioning and it was very warm in the front of the plan but cool in the back."
Fordeler: "the food is great, very good multimedia system"
Fordeler: "Seat comfort, entertainment, food quality, professional staff."
Ulemper: "seating assignments, lack of service support if book through Kayak, Turkish Cairo staff said they had fixed the seating assignments for our onward flight...not true. Transiting Istabul airport is tight on times due to long security lines."
Fordeler: "Brand new aircraft. Onboard wifi and live TV. Good food. This is one of the routes where Turkish feels need to compete."
Ulemper: "Chaotic boarding procedures in Istanbul airport."
Fordeler: "The entire trip was very good when though it was very long due to the stop over in turkey. The flight was very good ( business class). Service and food was outstanding. The seats were good. Laying down was still a bit tight due to the armrests remaining in the same position. The crew was extremely nice and always helpful. The Turkish Air lounge on Istanbul is great and makes the united lounge in SFO look like a soup kitchen. I would fly Turkish air again."
Ulemper: "Terrible food. I saw many others leave the food, only have bread and fruits. The same to me."
Fordeler: "Great entertainment selection."
Ulemper: "The cabin was too warm--i was sweating for a good part of the flight. I'm a taller person and felt the seats were uncomfortable--especially when the person in front of me was reclined. It made it nearly impossible to get any sleep."
Fordeler: "Same as above"
Ulemper: "Same as above"
Ulemper: "Flight attendant didn't instruct the passenger infront of me that during having food he have to upright his seat"
Fordeler: "Crew were exceptionally warm and pleasant, and made me feel more than welcome onboard."
Ulemper: "This was one of the worst days of my life, health-wise, so it could be that my observation of the passage of time was somewhat distorted, but Turkish did everything either slowly, or more slowly on this day. First, name two things on a flight line that are wheeled, movable objects. Did you answer bus and plane? Well done. So if both bus AND plane are theoretically mobile, why then must I endure a long walk AND a long bus ride? Boarding was an hour-long event, probably due again to inefficient ground services. I fell asleep and woke up twice before it was over."
Fordeler: "The food and crew service"
Ulemper: "The leg room is really limited in the economy cabin"
Fordeler: "Check in was.quick and efficient in Venice ..for a short flight they served a nice meal complimentary"
Fordeler: "Everything was great."
Typsik tursitklasse som på ethvert flyselskap; greit nok, liten plass, mat som forventet (ikke noe særlig) men turen gikk fint og uten overraskelser. KLM er alltid ok å reise med.
Fordeler: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."
Ulemper: "De trenger å ha bedre kontroll på at passasjerer overholder smittevernsregler og sikkerhetsregler."
Ulemper: "Klm is the best, even on a 40min they served small breakfast."
Fordeler: "Everything perfect and arrive to destination on perfect time."
Ulemper: "All positive."
Ulemper: "All of the less than good, obvious!"
Fordeler: "Almost everything, especially the crew."
Ulemper: "Don’t feel like anything should be better to be honest"
Ulemper: "The plane is so old..,"
Fordeler: "Newer plane, crew was amazing, seats were adjustable"
Fordeler: "The crew and the timing were ok"
Ulemper: "The seats were uncomfortable"
Fordeler: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Ulemper: "A queuing system would be better-it was a bit disorganised at Amsterdam!"
Ulemper: "1. In Flight Entertainment 2. Controlled In Flight Temperature"
Fordeler: "Crew was very engaging and service was good."
Ulemper: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."
Fordeler: "Crew was ok."
Ulemper: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Fordeler: "My seat"
Ulemper: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Fordeler: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Ulemper: "Not having to walk outside in Edinbur4gh to board the flight."
Ulemper: "Lost all our bags so couldn’t ski"
Fordeler: "Lovely crew, very helpful"
Fordeler: "great crew and comfortable flight."
Ulemper: "sceens in the plane to show map and direction of travel"
Ulemper: "Turn the lights on early making it hard to sleep"
Fordeler: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Ulemper: "Less legroom, storage space, bad food, few movie options."
Fordeler: "They considered my reguest of vegiterian food."
Ulemper: "I have no complaints."
Fordeler: "Entertainment options."
Ulemper: "Service was poor, seat did not recline, and the food was terrible."
Ulemper: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."
Ulemper: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Fordeler: "Nice crew pilot food and beverage"
Ulemper: "No wifi"
Ulemper: "wasn't able to take the flight since I missed it"
Fordeler: "Flying with KLM is a pleasure"
Fordeler: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Ulemper: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
Fordeler: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Ulemper: "Can't think of anything."
Fordeler: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Ulemper: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Fordeler: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Ulemper: "That it didn’t happen."
Fordeler: "Everything is top notch for an airline company."
Ulemper: "Nothing.... I enjoyed every moment of the flight."
Fordeler: "Friendly in-flight personell"
Ulemper: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Fordeler: "Nice crew; clean plane; decent dinner"
Ulemper: "No entertainment system; insufficient knee space"
Ulemper: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
Ulemper: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."
Fordeler: "Boarding was quick, Flight on time....just a regular service and plane"
Ulemper: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"
Fordeler: ".Very much on time with pleasant service."
Ulemper: "Can nit find much fault fir a short run!"
Fordeler: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Ulemper: "I don’t like the limited choice of drinks on these short KLM flights."
Ulemper: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."
Fordeler: "Crew was very helpful.food"
Ulemper: "Food was not upto the mark."
Fordeler: "The sandwiches were simple yet just the right touch, on all four flights."
Ulemper: "old plane, tight and uncomfortable"
Ulemper: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"
Fordeler: "Crew service"
Ulemper: "Flight delayed."
Ulemper: "Kommer ikke på noe"
Ulemper: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."
Fordeler: "We really liked the KLM people, from the check in crew to the flight attendants."
Too many hours of delay ( 4)
The one thing I must say is that the flight wasn't full at all, and in this case, I'm really unsure why they wouldn't sit people farther from each other.
Fordeler: "Crew were very professional"
Ulemper: "The seats"
Fordeler: "It was enough fast"
Ulemper: "Too much money for nothing service."
Ulemper: "Uncomfortable seats"
Ulemper: "WizzAir's service. The flight had an 8 hour delay due to bad weather, while Tarom had a flight on the same route, under the same circumstances, and managed to fly to and from Valencia within a much more acceptable 2 hour delay."
Ulemper: "boarding process felt like herding"
Fordeler: "Absolutely nothing"
Fordeler: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."
Ulemper: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"
Fordeler: "Prices on in flight purchases"
Ulemper: "Boarding was ridiculous, check in lady had no idea what an infant is and how their own app works. Suggested us to use the e-gate with an infant and angrily put us at the back of the cue. The infant wanted to breastfeed..."
Ulemper: "The seats are cramped and you have to pay for snacks and water"
Fordeler: "Once boarding started it was very fast and flight left shortly after"
Ulemper: "Seats are very uncomfortable"
Fordeler: "Kind stevards clean plane no delay"
Ulemper: "More comfortable seats but this is low cost company :)"
Fordeler: "On time departure"
Ulemper: "We arrived at the airport 2.5 hours earlier than departure as suggested. They opened check in for Naples on the boards but the agents would not let anyone for Naples check in/bag drop. Once allowed it was chaos in the line. Once we got through security our flight posted as “boarding”. We got there in time but the unnecessary rush was uncomfortable and chaotic."
Fordeler: "The flight arrived ten minutes early at our destination."
Ulemper: "Extremely small and uncomfortable seats even for a small person."
Fordeler: "Staff was nice and felt bad for their company’s policy."
Ulemper: "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."
Fordeler: "The flight was overbooked so they took my wife of the flight"
Ulemper: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."
Ulemper: "Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?"
Ulemper: "Extra charges. £35 to check bags in"
Fordeler: "Flight was delayed. I missed my train home to Ipswich. Long journey home ver late at night"
Ulemper: "It a good option, a good price, i will fly again"
Fordeler: "Staff were generally sweet & approachable."
Ulemper: "Cannot understand management of border control security before boarding. This is done in the corridor on route to gate. Long long queues, then continued to queue before boarding in the waiting/holding room. No toilets once you enter the corridor to go to gate. Unsatisfactory management. Water from air conditioner dripping on me on board from take off. Not an immediate suggestion to move, but agreement to do so on my suggestion and then gentle insistence. Thankfully there was a seat for me! It seemed to be a problem staff were aware of which is concerning that Wizz did not block that seat."
Ulemper: "long time wating in bus to get plane"
Fordeler: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
Ulemper: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."
Fordeler: "Price and schedule. Going on time with no delays. Good value for money."
Ulemper: "Very hard on baggage policy"
Ulemper: "Lost our baggage, took a day to get it. Paying to sit next to your travel partner is ridiculous."
Ulemper: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"
Ulemper: "The approach of you, all together, should improve, be friendly, more can do attitude...Was not good at all, think to fly again with Wizz or NOT!"
Ulemper: "The airline does not have kiosk check-in. You are checked in automatically, and if you buy through a third party, your boarding pass is emailed to you. Never having flown this 'unique' airline before, we did not know the process. At the check-in desk, the clerk told us that if we couldn't show him our boarding pass, he would charge us 30GBP to print them. He was a complete jerk. After no help from him, I was able to figure out that we did have them as attachments. Never again."
Ulemper: "When I went to check in an hour before my flight, Wizz charged me and many other passengers an unexpected 40 euro fee. They claimed the fee was for checking in in person---and then they also claimed it was too late to check in online. There is no information in my flight confirmation from Flightnetwork.com, which i purchased on kayak, indiciating that such a fee would be charged. Many other passengers had the same experience."
Fordeler: "NOTHING! !!! VERY POOR wizz air!!"
Ulemper: "Hi. I don't understand why I have to pay £31.50 for check-in???!! Why nobody send me email with this information? ?!! I fly on the regular basis, first time I have to pay with poor wizz air!! If I know that - I will use Heathrow airport and British Airways for my flight to Riga! "Cheap flights " with wizz air : ticket -£73.00 + check-in £31.50 + coach to Luton £13.00 + coach from Stansted £13.00 + VERY POOR SERVICE! !!! NEVER EVER !!! My last time! !!! I will say to ALL my friends and posted in Facebook, Twitter and Instagramm! !! It's - ROBBERY!!!!!"
Ulemper: "The whole process of wizz Airlines is terrible. No customer service at the airport to hidden fees to airport 3rd party contractors who don't care at checkin Do yourself a favor just book a major carrier of your choice instead of saving 100& on weak I mean wizz Airlines. It will make Budapest a more enjoyable time before you touchdown."
Fordeler: "Nice crew"
Ulemper: "My bag was 6cm too big, so they charged me at the airport. After checking their website, the airport overcharged me, and the gestapo who was checking had less customer service manners than my old French teacher, she was a...!"
Fordeler: "New aircraft"
Ulemper: "Boarding was horrendous. Flight was late in."
Ulemper: "It was a full plane ride but they didn't seem to be boarding on time? After checking in we scanned our passports using the machines and then we were in what I thought was the boarding area so we relaxed and waited by the screens in a coffee shop. But when our flight gate was announced there was another passport control to get into those gates with a big line which threatened to delay our boarding. There wasn't enough room for everyone to put their bags in the overhead locker which meant there were even more delays and it felt a bit rushed to get off. When we arrived I was queuing down the stairs to get to the queue for passport control which took about 45-60 minutes to get through with no toilets. I was also charged 40 euros per person for not checking in and printing the boarding pass which is my fault, but the charges do seem excessive."
Fordeler: "Nice clean plane, friendly airline staff (as friendly as they get, we all know how they have that teflon attitude), OK food, I sat between 2 Bulgarian passengers which were very well behaved, one screaming baby nearby (as there always is) and no-one playing football with the back of my seat all the flight (you know who you are - hope someone does it to you), and no-one fidgeting all flight so all in all a good experience."
Ulemper: "Bit slow in opening the gate for people to get on. They expect to cram you like sardines on a hot staircase with no where to go when there is other people being checked in to board behind you, really stupid and possibly sadistic."
Fordeler: "Flight attendance service was great and smiley"
Ulemper: "Nothing much"
Fordeler: "Actual in-air flying experience was smooth."
Ulemper: "Due to technical issue with plane, passengers were delayed about 15-20 minutes on the tarmac in a crowded, hot shuttle bus with ineffective air conditioning and almost no fresh air coming in."
Fordeler: "Staff were friendly, when they weren't trying you charge you for everything"
Ulemper: "I've flown on dozens of airlines, and Wizz Air has to be one of the absolute worst in terms of arbitrary and punitive charges. I managed to avoid them, but you never know when they'll give you a €30 fee because your shoelaces are too long."
Fordeler: "Nothing at all... They were unfriendly and I missed my flight because of them. Lot money and time is gone"
Ulemper: "How they organized everything in this day!!!! 4th of July 2017 TERRIBLY Terrible"
Fordeler: "Pleasent staff"
Fordeler: "They charged me for not checking in 3 hrs prior and didn't really make that clear before when I purchased the ticket. Even if they did, I never seen a airline do that. It's a borderline scam. Then the flight attendant continued to swipe my card when it was declining since I had restrictions on it. In which in return had my card shut off. Never will I fly Wizz Air again."
Fordeler: "All handled professionally."
Fordeler: "leave on time"
Ulemper: "Small airplane not very comfortable"
Ulemper: "I ordered a ticket and got a confirmation email. Unfortunately I could not check in online. I arrived at the airport and found out that I did not have a ticket. This story cost me a lot of money and a lot of time"