Finn billige flyvninger fra Bergen til Alicante

Fordeler: Staff were professional and polite.

Ulemper: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Fordeler: Food was great, enjoyed watching videos, staff very profession and friendly.

Ulemper: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Fordeler: The crew tried to be helpful but were equally frustrated with the ground crew.

Ulemper: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Fordeler: The socks offered in business were comfortable and nice looking. The red wine was good.

Ulemper: The food was just average and the seat not too comfortable

Fordeler: great new aircrafts

Fordeler: The first of a 2-leg trip (Krabi-Oslo) went great. Boarding was orderly and timely, left pretty much on time. Seats were surprisingly comfortable and roomy.

Ulemper: The second leg (Oslo-JFK) however was a completely different story. The airline dropped the ball in so many ways here. 45 minutes past departure time and they are still boarding people. This was mostly do to the gate agents arbitrarily forcing people to needlessly check bags that would have been fine on board (while simultaneously forcing them to pay for checking thos bags, unbelievable money-grab on the part of the airline). Flight crew made no announcements whatsoever on the delay until 30 minutes past departure time. As an obvious result, bags then took a tremendous amount of time to arrive at claim.

Fordeler: They were polite

Ulemper: The leg room was terrible and the plane was hot.

Fordeler: Non-stop price and service

Ulemper: Difficulty in request information on changing flight Went back in forth between Kayak and Norwegian til I give up.

Ulemper: Meal choices - only serving beef in economy was not great.

Ulemper: It would be better if the plane was cleaned before boarding. The row where I was seated has potato chips all over the floor. Pls. clean your plane before boarding.

Ulemper: The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket.

Fordeler: SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional.

Fordeler: Professional crew. Good simple check in.

Ulemper: Nothing.

Ulemper: Time

Ulemper: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Fordeler: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Ulemper: Flight was delayed, had to run to my next connection flight.

Fordeler: Crew was good, especially from Beijing to Copenhagen

Fordeler: The SAS flight was fine. My dissatisfaction was with the company that booked my ticket which I found through a Kayak search. When booking, there was no information about luggage and I ended up paying for it at the airport. This should clearly be declared in the online booking process.

Fordeler: No

Ulemper: Everything

Ulemper: at least offered free water.