Finn billige flyvninger fra Oslo Gardermoen til New York John F Kennedy

Fordeler: "Not applicable"
Ulemper: "See above."

Ulemper: "Seats are very cramped"

Fordeler: "The attendants and food were wonderful. One attendant gave me ice for my swollen ankle"
Ulemper: "Cramped in economy"

Fordeler: "When checking in, I was upgraded to business without knowing it until I looked at my boarding passes. This was a good surprise of course."

Ulemper: "Landed in NY @ JFK with a missing luggage. That happens, I know and it can be ok but the sad thing is the very poor the service offered to take care of it. I have tried to call, no answer, I tried the link they gave me to track progress: NOTHING.... Called customer service, they gave me that number and that link telling me it was the only way!!! I am so frustrated right now!!!"

Ulemper: "Bathroom not clean"

Fordeler: "Smooth flight"
Ulemper: "Crew just ok."

Ulemper: "Headphones are real cheap and hurt the ears...plus it has two pin socket where you can't use your regular headphones...please change this!"

Fordeler: "Swiss is already a great company and yesterday it just got better : I got upgraded on business class between Geneva and New York and it was a very nice treat, the service was perfect, the food excellent, the seat was very comfortable. Thank you SWISS !"

Fordeler: "The crew were very attentive, kind and professional on their ways through the cabin. I appreciated the hot towels near the end of the flight."
Ulemper: "There were headphones (as well as pillows and blankets, much appreciated), but the jacks for the headphones only fit the SwissAir headphones, so if passengers brought their own headphones, they could only get a mono output. It was difficult to hear the entertainment through only one ear."

Fordeler: "The crew was amazing, also the service given since it was a long flight."

Fordeler: "The plane was comfortable. The headrest was great and the seat pitch and recline were decent. I was able to sleep better with Swiss than with other airlines like Lufthansa or Delta. They are much better overall for sure. The food and staff were excellent! The food quality is very good compared to the other airlines. The cabin crew are always passing around water and chocolates throughout the flight. They were friendly and helpful as well. The pilots were also very good. We had no rough turbulence and their landing skills were amazing."
Ulemper: "The boarding procedures could be improved. They don't have zones and everybody just line up. Families with small children are not accomodated first."

Fordeler: "Great complimentary chocolate."
Ulemper: "You would think that after spending 1100 on a ticket that a passenger could chose their own seat within 24 hours of their flight. Nope. They wanted me to pay for my seat after already spending 1100. Then they said I was randomly selected for a TSA check in Zurich. Seriously. And there was no TSA agent in sight doing the check. It was a Swiss Airline Employee. Never had that happen even in the USA."

Fordeler: "good stuff"
Ulemper: "HAving to walk across the Zurich airport to buy a business class upgrade was bad. I just wanted to buy the upgrade at the desk. No need to go from terminal 3 to terminal 1. total waste of 20-30 minutes. Ironic that this happens to people willing to spend $'s of dollars for convenience and comfort. should be able to purchase upgrade ASAP with a smile at check-in."

Fordeler: "The service on board was excellent, I would use this airlines in the future..."

Ulemper: "Paucity of games that might appeal to non children."

Fordeler: "Food was great!! Flight was so much better than the United flight I took to get there. Plane was much more comfortable and cleaner."

Fordeler: "Short flight.."
Ulemper: "They gave me and the 2 other black people who were flying, the seats all the way in the back. I'm never telling the people at check in "just give me any seat" ever again! It was so obvious I almost complained to all the attendants! I just tried to keep my cool... HORRIBLE FIRST EXPERIENCE TO EUROPE!"

Fordeler: "Over all I enjoyed flying with Swiss over the past 40 years. This was a first time my experience was not to my expectation."

Fordeler: "The crew made the best they can."
Ulemper: "The airplane was to old. The company should put a better one ."

Ulemper: "entertainment machine in my seat did not worked"

Fordeler: "It was an uneventful trip, which is what you want in a trip by air. Boarding was easy, seats are pretty comfortable, staff friendly and helpful."

Fordeler: "Staff was gracious and accommodating for whatever we needed. It felt much better than typical economy class. It made the 8 hour plus flight quite manageable."

Fordeler: "Food and entertainment"
Ulemper: "Service was poor - several of the staff seemed to be inexperienced and not very customer service oriented. The boarding process was chaotic at the gate - customs were there to check in but quite a few people were unaware (not many announcements). Also, the Economy boarding process wasn't clear and chaotic (i.e., not by row and you also didn't know when you could board. Also, the person in front of me kept reclining her seat and it went back too far. I didn't want to do the same to the person behind me so it was quite uncomfortable."

Fordeler: "crew was great"
Ulemper: "my entertainment controller did not work and my daughters head phone plug would only half work."

Fordeler: "Food is decent"
Ulemper: "Really old air crafts with disgusting seats, I don't know when they were cleaned. Wifi options given are horrible, If you really want to provide this option at least provide like full flight or in increments of hours not by data limit, this shows how archaic is your business thinking is!! You have to seriously update .."

Fordeler: "Your crew is amazing."

Fordeler: "I really enjoyed the flight overall. Made a long flight seem not so bad."

Fordeler: "Food & beverage, onboard entertainment and beauty product in the bathroom was good."
Ulemper: "Service was okay and the seats were horribly uncomfortable. Not what I remember from Swiss when I use to fly constantly with them 2 years ago. Also, I was singled out by the crew at the gate and pulled aside. Racially profiling at its finest."

Fordeler: "The flight attendants were exceptionally nice - a real pleasure. Food was also quite good and the chocolate passing out is a super excellent treat."
Ulemper: "It is disappointing, on an 8+ hour flight, to have the entertainment system broken. The crew was apologetic, but it still is really lame. Made the flight oppressively long."

Fordeler: "Do like flying on Swiss, but might have to rethink that. The food it fine and I really appreciate the gluten free meals. The crews have been very pleasant and helpful. Boarding on this last flight... Nov 2 from Zurich seemed a bit frenetic. Passports we checked once again and this seemed to be taking an extra long time. I do like the entertainment selections, but the seat TVs and remotes do not always work well."
Ulemper: "I do not like the cramped space that we are in. It was difficult for my husband and I to get in and out of our seats. The passenger in front of me pushed her seat back and it seemed as though she was righ in my face. She could not go upright as the person in front of her was pushed all the way back. This situation also makes eating difficult. The flight yesterday was extremely warm, which I had not experienced on my three former flights. I guess I will try your airlines once more and see how it is for a third trip."

Fordeler: "The plane is beautiful, comfortable and clean. The crew is happy and kind. The food is great! Overall my favorite Airlines as of my recent two flights."

Fordeler: "Even though the flight was delayed, everything else about it was great! Newer, more comfortable seating than the plane from the US to Europe, excellent food and service, no complaints about the in-air experience."
Ulemper: "The flight was delayed most likely because of inefficiencies in the passport check / boarding process, some people got confused, waited in the boarding line, then had to go back in queue in the passport check line. Last person walked into the plane 10 min after the scheduled departure time, as a result the airport delayed our departure by 50 more minutes."

Fordeler: "The crew on Swiss Air is very welcoming. The food was pretty good and there was frequent beverage service, so you don't get dehydrated like on other airlines."
Ulemper: "The seats decline fairly far back into the next seat. As a result, some of the passengers got agitated if they do not go with the flow and decline like dominoes. Both legs of the flight we had the people seated behind us kicking and shoving our seats. One gentleman was kicking my seat for a couple hours and made a scene on the outgoing flight. The stewardess addressed the gentleman and explained that I had to decline my seat because the seat in front of me was declined. My knees were jammed into the seat in front of me, so every time the gentleman kicked me, it not only hurt my back, but my knees. The couple behind us on the return flight jumped the line to get onto the flight, kept kicking our seats and then pretended they did not understand when we asked that they stop. I think the pilot should address the issue upfront so this toddler like behavior does not go on. I am not sure if it is common behavior, but not something I have experienced on an American carrier."

Fordeler: "Very clean"

Fordeler: "Only the crew was good"
Ulemper: "Ridiculous entertainment system - was impossible to watch a movie."

Fordeler: "Good service from attendants."
Ulemper: "Not enough leg room. Uncomfortably cramped. Very cold plane. Would have preferred an actual Swiss meal."

Fordeler: "The service , the hospitality and kindness"

Fordeler: "Smooth flight, friendly crew, nice food."
Ulemper: "I found it uncomfortable to watch TV/movies when the seat in front of me was pushed back - the screen was too close."

Fordeler: "As mentioned in my previous review about Edelweiss, I couldn't be any happier with the experience. I always fly back home (Zurich to NY) with Swiss airlines. I love the flight, crew and their performance. They make sure that you're comfortable and accommodate you to your every need. SWISS and Edelweiss will always be preferred by myself and I'll make sure to always recommend you to family and friends. Thank you for your outstanding and remarkable service."

Fordeler: "The staff was wonderful Pleasant, quick with requests , very professional"
Ulemper: "I get motion sickness and found it strange they no bags were in the magazine pocket. Had to ask for it and wait"

Ulemper: "I wasn't on it so I wouldn't know."

Fordeler: "great food staff /crew very nice"
Ulemper: "snacks more tv entertanment"

Fordeler: "Crew was super attentive and kind"

Fordeler: "Nothing."
Ulemper: "I booked my flight via Kayak through Airfare.com. Never again. They are rude and their rebooking policies are absurd. And there are hundreds of complaints online reporting the same thing. Swiss Air should not do business with them and neither should Kayak."

Fordeler: "In time Nice service Delicious Meals Great Movies"
Ulemper: "No priority for boarding with Children No internet on Board"

Fordeler: "Wonderfully nice crew. Food is pretty decent even with Economy. Seats are comfortable."
Ulemper: "Their iPhone App (and to a lesser extend the website too) is awfully slow. It takes forever to gather booking info and check in. Sometimes the boarding pass just don't get delivered to my SMS. Small selection of shows on personal screen. ZRH-HKG flights don't even have touch screens, and the UI is very antiquated."

Ulemper: "They didn't help me with weelqear i have to walk"

Ulemper: "My regularly scheduled flight was inexplicably canceled with no information forcing me to delay my plans."

Fordeler: "Flight was on time"
Ulemper: "Seats too closely packed little leg room"

Ulemper: "There wasn't electricity at all on my seat and on some other in the same area. The screen didn't work and I couldn't even charge my phone. Very bad experience!"

Fordeler: "On time, quick flight, nice people."
Ulemper: "It was freezing cold."

Fordeler: "Crew, food was good, comfort"
Ulemper: "The boarding .. We had to climb the steps to get in .. But the crew apologised"

Ulemper: "There delay"

Fordeler: "Food selection and quality were fine. I also enjoyed the entertainment options. Seat area was comfortable and spacious."
Ulemper: "The flight attendants were uniformly rude and nasty to passengers from start to finish. As I boarded, I asked for a piece of art to be stored in the wardrobe compartment. This was treated as an inconvenience. During and after boarding, flight attendants addressed passengers rudely when encouraging them to take their seats in a timely fashion. Later, when my seat mate politely asked a FA to repeat the food options, she asked, "Excuse me?" several times and seemed very irritated to have to repeat the choices for him. Also, near the end of the flight, a pillow was on the ground and a FA asked those seated in my row to pick it up. We responded that it wasn't ours and she said something to the effect of, "Oh yeah? So how did it get there?" (Maybe because someone else dropped it and we didn't notice?) The FAs seemed irritated to serve passengers at all. Each time they passed through for beverage or meal service, I felt like I was imposing on them. I have never witnessed anything quite like it. Makes me wonder why they were all so upset and and felt it appropriate to speak and act disrespectfully toward customers. (Delta, do you have any insights?) I hope they all got a good night's rest after that haul."

Fordeler: "Boarding was easy. Mess up at JFK left us on the tarmac for an hour before getting to our gate. Pilot kept us informed. Pleasant crew."

Ulemper: "The crew could have been more friendly"

Fordeler: "Great flight!"

Fordeler: "Great gate agent at JFK on the layover."
Ulemper: "No assigned seats on second flight til we got to JFK."

Fordeler: "Friendly Staff"
Ulemper: "Check in was very hectic due to limited staff and getting bumped by the red carpet flyers. Boarding is always a little congested due to the lines. Better snacks please!!"

Fordeler: "the meal was OK and they served ice cream midway between SFO and JFK."
Ulemper: "Late departure. Long delay getting to the get because of congestion at Terminal 4."

Fordeler: "They kept me fed and hydrated the whole time, they let you watch brand new movies free, the seats are super comfortable. They allow a personal item and carry on at no extra charge."

Fordeler: "I loved that the plane was equipped with televisions. I have a hard time watching a movie on my hand held device."
Ulemper: "That an international flight didn't allow free luggage and that liquor purchased at the airport could not be consumed on the plane."

Fordeler: "Flight crew took very good care of us. They served several snacks, meals and free wine on the 8+ hours flight from Prague to NYC. The hot towels to freshen up before meals was a nice touch!"

Fordeler: "Over all the flight was smooth and great"
Ulemper: "Kayak, the confirmation email that was sent was incorrect, ended up flying delta - had a scare when checking in at the air europa desk and the attendant says "theres no flights to Malaga" - after further investigation from the staff, we found out it was a Delta flight and NOT and air europa flight"

Fordeler: "In flight entertainment interface and options were great!"
Ulemper: "Very uncomfortable!! Spent the entire flight with my knees pressed against the seat pocket. One flight attendant was somewhat rude and unpleasant."

Fordeler: "It was on time."
Ulemper: "The plane was dirty and there was a lot of trash around my seat."

Fordeler: "Food was nice and plenty. Great movie selection. Very polite crew."
Ulemper: "The seat was a bit uncomfortable and not big enough."

Fordeler: "They expedited me in line in Havana because I was on the 1:35 flight to New York and were nothing but friendly about it."

Fordeler: "Flight was on time and even landed early. Boarding was seamless with bag tag. Seats were comfy. Crew was professional."
Ulemper: "A drink with no napkins? I know airlines need to cut costs but what if I spilled my drink or want to wipe my hands after eating pretzels Delta? You can still provide napkins."

Fordeler: "They did fly.... finally"
Ulemper: "Missed connection to Bangor. Had to overnight in NYC. Substituted smaller plane for this transcontinental flight."

Fordeler: "The flight attendant. Lovely and professional."

Fordeler: "The seats were comfortable. Loved that we all had our own TV's with free movies available. And loved that we were all served free food."
Ulemper: "No complaints."

Ulemper: "I didnt like that my flight was canceled and rebooked for no reason. This created me big problem in Athens that they couldnt find my ticket in delta. Also I didnt like that i had to stand and wait for 3 hours in the line because my flight was canceled but no one could let us know if there gonna be any flights within the day. I slept in the airport because i couldnt find a hotel to spend the night close to the airport. They were all full and i had no time to find one since I was waiting there for 3 hours with no informational. I slept on the floor and delta didnt even offer us a blanket. That was my worst trip ever."

Fordeler: "Service was very nice."
Ulemper: "The flight was insanely delayed. Three hours. With a major product launch the next day, it was not ideal."

Fordeler: "Smooth flight; informative crew"

Fordeler: "The crew and the flight were all very pleasant. Highly recommended."
Ulemper: "Unfortunately the trip was marred by being stuck on the tarmac for the better part of an hour while we waited for out gate. Even when it became available however, we were forced to wait while ATC sent every other plain taxiing through our route which was clearly visible from our vantage point. Not an issue with Delta per se but nonetheless it left us all exhausted and frustrated."

Fordeler: "Super friendly and attentive crew. Good food. Nice new seats. Great tv entertainment options!"

Fordeler: "The organization and speediness shown during boarding the aircraft and the perfect timing on departure"
Ulemper: "The tv screen corresponding to my seat 9A was not working so could not see any movies nor information during the whole flight SDQ to JFK. The condition was reported twice to the flight attendance but was not able to correct it even after resetting the TV settings twice"

Fordeler: "The attendants on flight were amazing! The flight was perfect! We arrived early!"
Ulemper: "None"

Fordeler: "red"
Ulemper: "red"

Ulemper: "Flight was delayed"

Ulemper: "Boarding was a mess"

Fordeler: "The service was fine. I slept the entire flight."
Ulemper: "I was not impress with the breakfast since I do not eat yogurt. It is a good thing i am not a breafast eater normally because I would have been hungry."

Ulemper: "No blankets or pillows. Froze"

Fordeler: "the majority of delta flights i've taken over the past few years have had huge issues - either long delays or cancellations. i won't be flying Delta again"

Ulemper: "No fruit and cheese available to purchase one the flight. Need more than cookies"

Fordeler: "Upgraded to business, plane are clean and roomy"

Fordeler: "Clean plane, friendly crew. Ahead of schedule arrival, pilots did beat to keep in smooth air."
Ulemper: "Took a bit to get first beverage. Thy ran out of KIND granola bars before reaching the back of the plane."

Fordeler: "We upgraded our seats to Delta Comfort, at a cost of round $90 per flight. It was well worth it!"

Fordeler: "I make this trip every month. And this crew is the best I had in a while."
Ulemper: "Nothing"

Fordeler: "The entertainment was great!"
Ulemper: "I was so uncomfortable in my seat."

Ulemper: "It was a great flight. We got there earlier then arrive time. Thank You"

Fordeler: "There were some delays and issues with air traffic control, but they brought out snacks after a half hour which was really nice. Overall, great!"

Fordeler: "Love Delta...plenty of legroom. Nearly always on time"

Fordeler: "Liked the plane and the leg room. Had to switch itenary due to weather and the gate agent did a great job."

Fordeler: "shorter flight"
Ulemper: "Entertainment system is not working."

Fordeler: "Delta was smart with boarding early once they realized everyone had cleared security. Flight took off on-time and arrived early. The crew was excellent and exuded energy although it was the end of the day."
Ulemper: "I ordered a special asian vegetarian meal and it was just plain horrible. I had to settle for the cookie. It's nice that they serve a complimentary meal on the red eye flight but the quality of the food was bad. Entertainment options were also limited although they had some recent box office entries from last year. The leg room also wasn't great but that's expected in economy I guess."

Ulemper: "Entertainment was working, watching movie when they said done didn't have do they were resetting system. They tried twice taking over an hour and it never came back on for anyone..... :("

Fordeler: "Nice crew."
Ulemper: "Very cold. Always very cold in premium economy section on LH 747-8."

Fordeler: "Seat comfort and entertainment Option for WIFI and to charge was very nice add"
Ulemper: "Lost our luggage"

Fordeler: "Great crew and plane"
Ulemper: "Inconvenient terminal from connecting flight. Boarding procedure was a zoo"

Ulemper: "The airport pretty much shut down for awhile so some flights were canceled. Due to the number of people attempting to check in and go through security, I missed my plane and was rebooked in an economy seat. These glitches occur but one would expect Lufthansa to have had a plan to deliver clear directions."

Ulemper: "Didn't like the fruit dish or the liverwurst type meat."

Fordeler: "Everything was perfect. crew was really good. nice and comfortable airplane (Airbus A380)..very smooth ride. A+"
Ulemper: "nothing wrong"

Fordeler: "Family check-in in Frankfurt is superb. Economy Plus was a really great experience!"
Ulemper: "The fact that I can't use my own headphones and I'm forced to use the cheap airline-provided ones (with the dual plugs). Single biggest reason to not fly Lufthansa, because I can't enjoy the movies!"

Fordeler: "Upgraded from premium to Business class. Very good service and a good night slep."

Ulemper: "Worst crew, at one point when they start serving lunch they left like 10 people waiting and waiting to be served also, they start to put together some lunch one by one, took maybe another 1/2 hour for some people to get food, i was the last one to get served but when they got some leftovers from some other people they put that on my tray for me, they run out of food in the plane, of course i refused the lunch but no other option for me was given, again WORST crew ever, never flight Lufthansa again, NEVER"

Fordeler: "wasn't Lufthansa it was actually Singapore airlines they changed my flight and it was very good"
Ulemper: "It was very good"

Fordeler: "The food was terrific. The in flight entertainment system was one of the best I've experienced."
Ulemper: "The online check-in using my wife's iPad's browser in a don't have a printer scenario (which is the case when you're not home), was difficult to navigate. My wife wound up with my boarding pass on her phone and not one for herself. We did get our boarding passes at the kiosk, but then mine had my TSA-precheck but my wife's didn't and she had to go through an extra layer of security (near the gate area) because of this at the Munich airport."

Fordeler: "I like that the flight crew did the best they could to make sure my husband and I were sitting together with one child."
Ulemper: "I did like that my whole family including two children 2 ad 6 were sitting all separately all over the plane. Children 12 and under should not be seated separately. And that should be the job during the check in. Not during birding."

Fordeler: "The attendants were very respectful and courteous, most of them"
Ulemper: "Boarding is disorganized, flight was delayed, baggage took over an hour to get."

Ulemper: "crew was not friendly"

Fordeler: "Short flight, not much to say about it."

Fordeler: "I was able to squeeze back into Comfort Economy and make my destination, after a messed up miles upgrade - have to be grateful for the small things, right?"
Ulemper: "I was actually upgraded to Business Class through a LH miles award, however, that upgrade was not honored, despite the fact that I had a confirmation email from them. I had to first get to Frankfurt to even negotiate this problem. At the departure point, LH was unable to furnish me a boarding pass to my NY flight. After racing though the huge airport at max speed to make this connection, I was treated rudely at the gate in Frankfurt by LH short tempered ground staff, to the point of even being accused of being the source of the problem and being late for boarding (when I was only accorded an hour connection through this booking, and raised this concern with LH prior). Lastly, the ground crew took away my connecting flight boarding pass and nearly forgot to give me back my luggage tag. The flight crew was Ok, but just did a bare minimum to keep up with the packed and overbooked flight. To top of the joy, I got food poisoning after landing in NYC - not all food they serve was in sealed containers, and it must have been enough to cause a day of misery that followed my arrival - I can assure you that the late time and taxing and docking delays in NYC took away any opportunity to have a normal dinner, and LH food was all I had all day... Not the usual LH experience, but I may give them a break for the next few trips."

Fordeler: "Great flying on an A380"
Ulemper: "Boarding was a bit disorganized."

Ulemper: "There were no options for food, I was just told that there was only pasta left while the passenger next to me ate chicken. This was totally unacceptable. I only hope that this was my last trip with Lufthansa."

Fordeler: "Professional, friendly, helpful staff in a new, quiet plane (A380-800). Smooth landing. Easy disembarkment despite approximately 500 passengers from a large aircraft."
Ulemper: "Unreliable domestic Lufthansa flights (in Germany) connected to this international one, and the departure time history for this LH400 proved typical for this flight, which ultimately left nearly 2 hours late despite good local weather. An announcement cited technical difficulties with the originally scheduled plane. Several small groups we recognized from embarkation on this LH400 flight filed lost luggage claims, as we did. Uncharacteristically bad planning by LH on food choices left our rows near the front of Economy without a choice of meals: only pasta, tasty though it was, was available. The chicken option was gone. The flight status video program function did not work for anybody near us despite three equipment restarts by the crew."

Fordeler: "Stewardesses were wery professional. Food was the best for economy class! Maybe if you combined chicken and pasta all together , it would jave been perfect."
Ulemper: "touch screen experience is way behind. Entertainment system is veeery slow. I had to wait over 20 secomds for movie title preview to load. Add trailers or preview for movies too."

Fordeler: "The chicken, potatos and spinach dish was the best. I like that they have you a pillow, cover, and headphones."
Ulemper: "At first the movies worked then they did a reset and my audio stopped working and they did another reset when I let an attendant know about it and it still didn't work. They never came back for me to let them know about the problem."

Fordeler: "They waited for those who were running late due to a previous flight delay. The crew was super friendly and there was great movie suggestions."
Ulemper: "There was a lot of turbulance which made a lot of the passengers sick. I think also that they collected the headphones too early like 45 mins/1 hour too early before landing. Also landing felt like it was the longest landing in my life."

Fordeler: "Service and comfort"

Fordeler: "I think everything was first class, specially the CREW."

Fordeler: "This leg of light was good. Service on board was very good."
Ulemper: "no complaints."

Fordeler: "Decent flight. Nice crew. Clean cabin."
Ulemper: "We booked these flights expecting Lufthansa. Little disappointed to learn they were Brussels airlines. Inflight entertainment options and meal options don't seem to be as good. Flight crew was pleasant and fine. After learning it was Brussels airlines I went through their check-in process for families and requested kid-friendly meals, but nothing came of it. Slightly disappointed."

Fordeler: "Friendly staff, good food, free wine, comfy (as can be expected) seats AND AMAZING LANDING into Munich. OH! Good movie selection too!"
Ulemper: "N/A"

Fordeler: "LOVE the premium economy class - i have long legs & was traveling with two kids - we were all very comfortable!!!"
Ulemper: "would like to see a movie category called : academy award winners"

Fordeler: "Great crew very attentive."
Ulemper: "Plane was old. Toilets were an issue. Entertainment centers were slow. Time to retire the, 747's"

Ulemper: "staying 11h with no assistant"

Ulemper: "Not enough water was offered by flight attendants Wasn't offered an after dinner drink One of the flight attendant wasn't very pleasant"

Fordeler: "The food"
Ulemper: "The seats"

Ulemper: "'Sorry we have chicken no more, so here get this ravioli' in other words no choice for me. No flight information."

Fordeler: "The service was great and it was fast. Nothing super special about the airline"

Fordeler: "The whole experience was GREAT!"

Fordeler: "The seat was very comfortable"

Ulemper: "They change the gate for transfer last minute"

Fordeler: "Comfort able seats and good entertainment"
Ulemper: "My wife is 8th month pregnant I felt that the airline should had made accommodations for my wife and unborned child."

Ulemper: "Boarding was a little chaotic. Everyone kind of ran up."

Fordeler: "Cleanliness"
Ulemper: "Delays in departure from Hamburg. Lack of information, directions or assistance with connection. No notification and very poor handling of missing luggage claim processing. Poor service for such a professional airline. Bags missed the flight and we were kept waiting me re than an hour to process a claim."

Ulemper: "You canceled my flight it was no one to reach by kayak will never buy tickets again from kayak"

Ulemper: "I booked through Kiwi.com and they couldn't handle my special food request (kosher meal). Somehow it didn't reach Lufthanza at all. As a result I had nothing to eat during the entire transatlantic flight."

Fordeler: "Did not make the flight."
Ulemper: "I wish there was more of advance notice on this flight, instead it just gave us 23 hour reminder. We had booked this flight a year ago but we could not make this and the 23 hours was too short of a notice."

Fordeler: "Very good crew, very attentive, very comfortable seats in business and entertainment Flight left within 30 min of departure time and there was no turbulence"
Ulemper: "Food, I barely ate especially on Lagos Frankfurt leg. I evem believe that the fish that was served may have been slightly off !"

Fordeler: "Didn't like it all"
Ulemper: "Delay's happen but I paid $840 dollars to select seats and select those with extra legroom for myself and 3 other family members. I had a window seat with enough legroom to stretch out my bad knee. On the flight substituted for my original flight I was given a bulkhead seat (which doesn't allow for extended knees) next to a screaming baby on her mother's lap. Luckily the flight wasn't full so I moved to a seat next to an empty one. I was told by a crew member that I wouldn't get a refund because the bulkhead seat was considered extra legroom."

Fordeler: "The crew was pleasant and efficient. Lufthansa is the best airline."

Fordeler: "The flight wasn't completely full so it was comfortable not having anyone sitting next to me. Food was good. Crew was very nice."
Ulemper: "transfering from one flight to another is a bit of a headache as the gates were very far away. I didn't have a long layover but fortunately my first flight landed a little early. Otherwise there may have been a risk of not making it. Not sure why they would put connecting flights so far apart."

Fordeler: "Comfortable and on time. Food was pretty good. Customer service was great."
Ulemper: "Nothing."

Fordeler: "The entertainment and the size for the legs are very okay on A340 Lufthansa flights compared to other carriers."

Fordeler: "The crew and the plain very nice clean and"
Ulemper: "The food was not enough and they proposed a vegetarian option and I receive a goulashW I ask why the lady say that was not longer a veggie option"

Ulemper: "De trenger å ha bedre kontroll på at passasjerer overholder smittevernsregler og sikkerhetsregler."

Ulemper: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Ulemper: "Very nice crew and great food"

Fordeler: "Crew is excellent, polite and personal!"
Ulemper: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Fordeler: "Information sharing by pilots and crew. Economy class leg room is good."
Ulemper: "All good up to the level"

Fordeler: "The socks offered in business were comfortable and nice looking. The red wine was good."
Ulemper: "The food was just average and the seat not too comfortable"

Fordeler: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Ulemper: "Crew members in Amsterdam were very rude and disrespectful"

Fordeler: "very nice crew"
Ulemper: "my baggage was lost"

Fordeler: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Fordeler: "Yes"
Ulemper: "Everything was good"

Ulemper: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Fordeler: "Likte at det var punktlig og at de serverte drikke"

Ulemper: "Travelled business class and was ace experience"

Fordeler: "Nice staff and no delay"
Ulemper: "Instead of crisps maybe a bit of cheese or crackers"

Fordeler: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Ulemper: "the headrest is hard. Apart from that- all was fine"

Fordeler: "Crew was ok."
Ulemper: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Fordeler: "Everything was smooth and effortless."
Ulemper: "Can’t think of anything."

Fordeler: "The crew are amazing! Attentive and friendly."
Ulemper: "The seats could have been bigger."

Fordeler: "It was all fine"
Ulemper: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Fordeler: "Overall KLM experience is good"
Ulemper: "Food quality was mediocre for a business class flight."

Fordeler: "Everything was good except for the entertainment consul for one of our seats."
Ulemper: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Ulemper: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Fordeler: "Crew was in a festive mood, the meal was unexpectedly delicious"
Ulemper: "Seats ok, but could be more comfy"

Fordeler: "Good comfortable seat with extra leg room. Pleasant crew."

Ulemper: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Ulemper: "old screens and entertainment system leg room to small"

Fordeler: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Ulemper: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Fordeler: "Crew was great, very nice"
Ulemper: "Not enough legroom"

Fordeler: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Ulemper: "Can't think of anything."

Fordeler: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Ulemper: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Fordeler: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Ulemper: "Cramped seating."

Fordeler: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Ulemper: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Fordeler: "Good services!"

Ulemper: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Fordeler: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Fordeler: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Ulemper: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Fordeler: "Cabin Crew was awesome."
Ulemper: "Entertainment System was not working and no Non-veg food option in flight."

Fordeler: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Ulemper: "Nothing."

Fordeler: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Ulemper: "Nothing! It was all great!"

Fordeler: "great choice of entertainment content, friendly crew"

Ulemper: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Fordeler: "No chargers or tv on planes"
Ulemper: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Fordeler: "They were awesome."

Fordeler: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Ulemper: "No complaints at all."

Fordeler: "."

Fordeler: "Crew was friendly, and the food was better than the usual KLM fare."
Ulemper: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

Fordeler: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Ulemper: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Fordeler: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Ulemper: "Nothing. This is filler text to meet the min. characters."

Ulemper: "Not allowing babies in first class. Couldn’t sleep with the baby crying."

Fordeler: "Fast, one stop, better than three weeks on a boat"
Ulemper: "Broken entertainment center, no vegan meal although selected at booking, very cold."

Fordeler: "Crew was great, the airplane was big with a leg room!!!"

Fordeler: "Overall good flight"
Ulemper: "Food"

Fordeler: "Nice crew, great flight entertainment."
Ulemper: "N/A"

Ulemper: "They lost my bag!"

Fordeler: "It was Ok."

Fordeler: "Complimentary upgrade to business class - wonderful!"
Ulemper: "Delightful service and food."

Ulemper: "Boarding could've been faster."

Ulemper: "Food is not the best I had on an airplane but crew is super nice and accommodating ,airplane is clean,overall a great experience"

Fordeler: "Service.On time.Comfortable seats.Friwndliness of flight attendants."
Ulemper: "On board WiFi ."

Fordeler: "Crew was excellent. Seat was very tight (middle section, middle seat)"

Fordeler: "The only good thing was that it got me from Point A to Point B and my bag wasn't lost or damaged."
Ulemper: "The seats are so incredibly small for a long haul flight. Two people must compete for shoulder space, as there simply isn't enough room for both to sit back completely. Constant elbow issues and a feeling of being locked into a small space. I've never been so happy to exit from a flight. Note that on the JFK-BUD-JFK route, LOT subcontracts to a low-cost Portuguese airline, so this plane isn't configured for a trans-Atlantic flight, at least not for a minimal level of comfort. Never again. Pay more for a decent seat on another carrier! And take a large bottle of water, as they're not at all generous with the water, soda, and juice. My seatmate and I were parched and couldn't wait to clear customs so as to buy a bottle of water."

Fordeler: "Crew was really helpful and friendly. They took care of us completely. Boarding, take off, landing, everything on time."
Ulemper: "Airplane didn't provide flight specifics. (Speed, altitude, outside temperature). Just basic info. Seats in this particular plane are really narrow. Everytime someone passing hit my shoulder. This didn't happen in other planes."

Fordeler: "food was great, boarding was a horrible process."

Fordeler: "Movie selection was good"
Ulemper: "The boarding was very slow."

Fordeler: "Great price for a one way ticket to NYC Modern and comfortable Boeing 787 Dreamliner Courteous crew"
Ulemper: "Little more organized boarding area Not sufficient new movie titles but it was OK"

Fordeler: "Seat comfort. Smooth flight."
Ulemper: "55min delayed boarding at JFK, 55min delayed landing ans 35min awaiting gate access upon landing at JFK."

Fordeler: "Courteous, knowledgeable and professional crew. Fast boarding. Direct flight."
Ulemper: "No wifi. Little room if person sitting in front leans back."

Fordeler: "Entertainment was good"
Ulemper: "We took off and landed an hour late than planned. Since we came-in late we waited additional two hours until we were able to get off"

Fordeler: "The multilingual, very professional crew is one of the best we've traveled with. All of them are willing to help, accommodate, which was extremely important for us due to my husband's medical issues. Much obliged."

Fordeler: "The entire cabin crew was excellent. Service fabulous. Requested vegetarian meal. It was supurb. Very unusual for flight from. Eastern European countries They exceeded my expectations . Thank you"
Ulemper: "Boarding from. EWR WAS lousy. Flight going to Warsaw was delayed to start with . They did not announced . Only shown on screen. They have to definitely announce to the passengers THEY WILL BOARD AS PER GROUP NO. . NEED NOT MAKE A BIG LINE JUST RELAX ON THE CHAIR . PEOPLE ARE TIRED OF STANDING in the line for a long time May be they need to have more group Nos to easy facilitate boarding . This is only a suggestion. If they want to improve customer experience and travel again with them"

Fordeler: "Business class was very roomy. There was easy access to storage. The flight crew was extremely courteous and did their very best to see to the needs of the passengers."
Ulemper: "The seats, when in reclining position, could have been a bit more comfortable."

Ulemper: "Flight attendance kept waking me up to lift my seat so the passenger behind me can "enjoy their vegetarian meal". After I requested not to be disturbed ever again with that kind of requests, they woke me up for breakfast again. I was the only passenger around that they requested to pull my seat."

Ulemper: "Terrible and stressful experience transferring at WAW airport with crowded security lines and no guiding personnel. Slight delay this time (compared to the first leg of my trip couple of weeks ago with 3h delay and missed connections)"

Ulemper: "I don’t like to seat next to toddlers. They should have special place, separate area just for families with kids, fare on the end of corridor. Noice , activities, banging and smelling, not pleasant and not confortable for what I paid. My comfort of flight with LOT was completely ruined this time."

Fordeler: "The VEG meal (non-dairy) I was served was fresh and delicious to eat. Flight attendants pleasant, professional and service-oriented. My luggage made it to NYC/JFK without any problems."
Ulemper: "In-flight entertainment offered a very conventional set of movies from which to select."

Fordeler: "better than expected accommodations, wonderful crew."
Ulemper: "entertainment system stopped working at one point. Snack before landing was a sad excuse for a cheese sandwich. Bathroom sink was backing up."

Fordeler: "Food and staff was amazing"
Ulemper: "TV didn't work good"

Fordeler: "The crew on this flight was amazing. Very attentive, courteous and professional!! The crew was in no way responsible for how terrible this airplane was, and they did a wonderful job of making sure everything was taken care of."
Ulemper: "The plane was terribly old and decrepit. None of the television screens worked, the airplane was dingy, brown, worn out looking and just overall gross. This flight was operated by a company called Privilege Style, and while the crew was fantastic everything else was terrible. The food was pathetic and nasty; they served breaded chicken that was so soggy it resembled a used dish cloth. It came with soggy oily vegetables and a cake that had condensation all over it. The only redeeming thing on this flight was the free Polish beer (it was warm). The flight we took going to Poland was on one of their new Dreamliner planes and it was amazing! We were so disappointed with this return flight as it was a stark contrast to the wonderful experience we had coming to Poland. I hope in the future they can discontinue use of these older planes, as it makes flying much more aggravating."

Ulemper: "Entertainment system decades out of date. Worked poorly. Cabin crew kept their curtain closed, as if they didn't want to interact with passengers. Food was extremely mediocre, thank goodness I brought nuts. Drink glasses very small."

Ulemper: "Terrible old plane, with tv that don't work and are from 50s. Food was really really bad"

Ulemper: "Departure late about 4 hrs, little information along the way. More waiting at arrival for gate to open up due to late arrival. Seats are not comfortable."

Fordeler: "The crew was very attentive."
Ulemper: "The wait until we could get off the plane after landing due to the fact that there weren't any gates available."

Ulemper: "Going to board the plane and they told a group of like 30 of us we had been selected for random security check. So obviously it took a long time to get all those people through the check and we departed very late. Then sat on the tarmac for an hour and forty five minutes. The pilot said it would be 15 minutes and then never gave another update beyond that, which made it much worse."

Fordeler: "I have been flying with them for the past 16 years(economy seats), and I have to say that their service,and comfort of overnight flights have improved tremendously! Partially due to the fact that they have 787 Dreamliners now, in which the seats are wider and are reclining more than before, the leg room is bigger, the air quality better. The crew members are very professional,not overly sweet,yet caring and understanding,especially when you are flying with small children.As to those complaining about overcharged luggage- read the rules people! If you go over the maximum limit of 50lb for a check in, let's say 2lb,they won't charge you,but don't expect them to close their eyes when your luggage weighs almost double that!"
Ulemper: "The food is ok, nicely packed, but even if you don't like it they have extra options to purchase for a small price."

Fordeler: "Modern aircraft, food, extraordinary fligjt attendants"
Ulemper: "I wish that had wifi."

Fordeler: "When we got to the airport on the way back home, they couldn't find our tickets. I had online tickets and confirmation, but we were still not on the flight list. We had to go to the ticket counter for them to clear it up and put us back on the flight. The flight itself was not bad. The flight attendants are a bit rude and condescending. The seats and entertainment was not bad."
Ulemper: "1. Cancelled our outgoing flight hours before it was set to leave; notified us via email; barely got re-booked via different airlines and had to take 3 different flights to reach out destination; missed the 2nd flight because LOT put us on a flight that was departing 30 minutes before out 1st flight arrived. 2. When we got another 2nd flight, we arrived at our final destination without our bags. LOT assured us that our bags were on our flight before we boarded but calling and confirming that they were able to transfer our bags (only had 40 minutes between flights), but of course, it was a complete lie. We did not get our bag until the next day in the evening over 24 hours later. At that point I was happy they found them and gave them to us. 3. Turns out, they cancel flights pretty often and they also book people on transfer flights that are too close for people to make it. We traveled with a handful of other passengers that had the same experience and people were in tears about their horrible travel experience. 4. Warsaw Airport - they only have 5 passport control officers clearing travelers and because they don;t have lines or any type of organization of these travelers, the lines our out of control. People are pushing each other, crying because they are missing flights or not feeling well because of no air and all the pushing and shoving. I was pregnant standing in the line for over 40 minutes. They would not let pregnant passengers or passengers with kids with them pass in their disabled line. Only people in the wheelchairs were allowed to pass there. Horrible airport and even more horrible airline! PLEASE SPARE YOURSELF AND DO NOT RUIN YOUR VACATION."

Fordeler: "Food was good."
Ulemper: "At boarding we were told we needed an additional security clearance "that way". When we searched for it and couldn't find it, we asked two different employees and they didn't know or offer to help. We finally found it but it wasn't a good experience. And finding out at boarding time was not helpful."

Ulemper: "There was a delay at Warsaw Airport for almost 3 Hours I arrived home 2.00 Am I missed a family wedding that night"

Ulemper: "Unable to choose seat at ticket purchase."

Ulemper: "Many people on this flight were bothered by the fact that their families were split up all over the airplane and no one could sit together. During boarding there were groups of people who had all been split up and were desperately trying to switch seats with others. I was traveling with a 15 year old, and even though she is not a small child it was very nerve wrecking to be seated 20 rows behind her, not being able to keep an eye on her (even more so because she gets car sick and has thrown up on airplanes before). I don't think I've ever flown where my group was not at least seated in pairs. This was very disappointing."

Fordeler: "Food and entertainment was ok. They usually charge for any alcoholic beverages, though."
Ulemper: "Extremely rude staff (allowed a passenger to almost break my hand luggage with hers, and literally laughed at my concern,) kept us on plane for 2+ hours with minimal info given on the problem, then de-planed and kept us waiting at Warsaw airport for another 2 hours (no food, water or even a manager appeared until the end of that 4 hours, by the way, and only after a screaming mob of passengers formed,) then kept us on the new plane for nearly another 2 hours. This made for an approximate 6 hour delay, with minimal comfort, food, water, info or sympathy throughout, nor an offer to switch our flights and/or provide night accommodation due to the 5+ hour delay on this evening flight (as is within our passenger rights.) The plane finally arrived to JFK way after 1 a.m., which completely ruined weekend work and social plans, not to mention how exhausting and disrespectful of an experience it was. PLEASE NOTE THAT EVERY SINGLE OF THE FOUR LOT FLIGHTS I'D UNDERTAKEN THAT WEEK WERE DELAYED IN A SIMILAR FASHION - AS IN, WITH LITTLE INFO OR EXCUSE. No, thanks, Lot - and you should refund us all."

Fordeler: "Pleasant personal, great service!"

Fordeler: "The crew was helpful and friendly. On this flight we had a delicious meal, snacks, drinks, refreshing towels. What an great experience after flying in the US where all these services have disappeared for bottom line profits."
Ulemper: "There was nothing to dislike."

Fordeler: "Entertainment was good. food was free"
Ulemper: "Then the flight from warsaw to JFK was fine, but when we landed there was only 10 minutes for me to get to my next flight and i asked the attendant if she could call my gate ahead and tell them I'm trying to make it, and she grunted and told me to sit back down. Then i proceeded to go to baggage claim where my bag never showed up and when I finally saw that it wasn't showing up I sprinted to my next flight and got to the door 15 seconds after it closed. Then i had to spend the night in NYC and was unable to go to buffalo unitl the morning after having spent already the whole day in the airport since my first flight didn't take off until about 5 hours after it was scheduled. And now I still do not have my bag, and jet blue says they never got it from LOT airlines"

Ulemper: "The crew had everyone measure their suitcases and pay for overweight, which significantly delayed boarding."

Fordeler: "Service, attention, every single detail was perfect while the flight."
Ulemper: "Nothing to say at this point"

Ulemper: "15 minute delay waiting for a gate to become available after taxiing to the terminal at JFK. Ridiculous!"

Fordeler: "Fly itself but waiting at all too long"
Ulemper: "Long wait till start and long wait for arrival...at all 6hours waiting inside the plane"