Finn billige flyvninger fra Oslo Gardermoen til København

Ulemper: "It's KLM. What else do you need to know."

Fordeler: "Crew were excellent"
Ulemper: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Fordeler: "Almost everything, especially the crew."
Ulemper: "Don’t feel like anything should be better to be honest"

Fordeler: "Usual faultless KLM experience"
Ulemper: "Nothing."

Fordeler: "Flight and the crew!"
Ulemper: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Ulemper: "Delay due to strike"

Fordeler: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Fordeler: "Customer care was super supportive"
Ulemper: "Inflight sandwiches"

Ulemper: "Everything was OK"

Fordeler: "Reclinable seats."
Ulemper: "The food!! The lights could be dimmed as it was a night flight."

Fordeler: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Ulemper: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Ulemper: "Not being 1 hour late"

Ulemper: "Travelled business class and was ace experience"

Fordeler: "The friendliness of the crew"

Fordeler: "Crew was friendly"
Ulemper: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Ulemper: "Boarding was very slow."

Ulemper: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Fordeler: "Food, entertainment and crew was exceptionally friendly."
Ulemper: "Seats not great for such a long flight."

Fordeler: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Ulemper: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Fordeler: "Awful"
Ulemper: "Everything"

Fordeler: "Overall KLM experience is good"
Ulemper: "Food quality was mediocre for a business class flight."

Fordeler: "quick/efficient boarding - good staff - good food - easy flight !"
Ulemper: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Fordeler: "Helpful and kind crew"
Ulemper: "I wish there was WiFi"

Ulemper: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Ulemper: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Fordeler: "My seat at the window was great and the staff really friendly and courteous!"

Fordeler: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Ulemper: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Fordeler: "Seating is tight. The crew was great !"
Ulemper: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Ulemper: "Larger meals."

Ulemper: "Inflight was better than I expected. But needs upgrading air crafts."

Ulemper: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Ulemper: "The flight was cancelled and had to be rerouted on United Airlines."

Fordeler: "The flight arrived a few minutes early."
Ulemper: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Fordeler: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Ulemper: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Fordeler: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Fordeler: "Everything is alright"

Fordeler: "Everything OK"

Ulemper: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Ulemper: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Fordeler: "Friendly hostesses"
Ulemper: "Flight was delayed 3 hours"

Fordeler: "Overall booking and airport was ok. Food was also actually quite good."
Ulemper: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Fordeler: "Crew was excellent -kind nice and very attentive"
Ulemper: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Fordeler: "Crew was awesome"
Ulemper: "."

Fordeler: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Ulemper: "Boarding was chaotic and congested with not much information or order."

Fordeler: "Great service"

Ulemper: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Fordeler: "Good flight, arriving well on time."

Fordeler: "I was able to log on the my booking and select aisle seats for no additional cost (surprisingly). Made the short flight much more comfortable."

Ulemper: "It would be better if the plane was cleaned before boarding. The row where I was seated has potato chips all over the floor. Pls. clean your plane before boarding."

Fordeler: "Made it"
Ulemper: "Nothing in particular"

Ulemper: "Last minute change of boarding gate led to a dash across the airport!"

Fordeler: "Fast and efficient!"

Ulemper: "Third delayed flight in a row within the week. Seems to be considered acceptable business practice."

Ulemper: "Late departure for that most meaningless of excuses - the late arriving aircraft. And so late arriving at destination. On arrival at Berlin, there was also noone at the gate to allow us to leave the plane. All in all meant missing pickup time at the airport, and extra cost."

Fordeler: "Excellent and professional crew members"
Ulemper: "Nothing, the flight was smooth, most enjoyable"

Fordeler: "Professional and courteous crew"
Ulemper: "Nothing, was a pleasant flight"

Ulemper: "The food offering"

Fordeler: "The crew was amazing but delays upto 2 hrs"
Ulemper: "Nothing as not in control"

Ulemper: "Everything was excellent"

Fordeler: "Everything was pleasant as expected except for one thing, mentioned below."
Ulemper: "45 minutes late taking off. Could have been the airport's fault rather than the airline though. I don't know."

Fordeler: "It was the first time I needed to use "Passenger Assistance" and it made my experience excellent. Everyone was so kind and helpful. Thank you."

Fordeler: "Nice crew! New A320!"
Ulemper: "One automat in the boarding area was malfunctioning and the lady working just gasped and looked bored. But we was seated in time anyway."

Fordeler: "Good service from flight deck and cabin crew. Clean and comfortable"
Ulemper: "Take-off was nearly an hour late. No complimentary food and coffee was instant and very average."

Fordeler: "Excellent short flight"
Ulemper: "Did not eat"

Fordeler: "Overall, an incredible experience!!!"
Ulemper: "The food was excellent"

Fordeler: "Good crew"
Ulemper: "Premium economy wasn’t as good as others"

Fordeler: "Nice staff, good leg room, comfortable seats, complimentary hot beverages with refills offered."
Ulemper: "One seat was wet and steward had to provide blanket for my friend to sit on, one other persons bag got stained as floor was wet in front of her and bottom of middle seat magazine holder was also wet! Also flight was delayed leaving and there was rubbish and chewing gum from previous flights. we had to clean the tables ourselves with wet wipes as they were dirty from previous flights."

Fordeler: "Nice staff, comfortable seats with good room, complimentary beverages with refills offered."
Ulemper: "Late leaving, when boarding in CPH had to wait in extremely hot area once past the desk where our boarding passes were scanned and then the area where we had to queue just prior to boarding the plane was glass and therefore extremely hot. The worst issue was that there was one family with extremely loud children with the parents doing nothing. I saw a steward way up the plane looking down at them at one stage while serving another passenger but she did nothing. I like children but this was constant with the father actually encouraging the children to make more noise once he realised that other passengers were annoyed. There were plenty of other children on the plane who were behaving. Although SAS staff were aware of this they did nothing to ensure the comfort of the other passengers. One friend of mine stood for about 40 minutes at the back of the plane and another for about 20 minutes to get away from this constant noise as it was so loud and persistent. I had to listen to music to block it out.SAS staff should have intervened because this was very loud and as I have said constant i.e. every few seconds for most of the flight."

Fordeler: "Timing is good"
Ulemper: "To craody"

Fordeler: "on time"
Ulemper: "food selection"

Fordeler: "I liked that it was available for me to return to Amsterdam in such late notice. Got there quickly and even earlier (10 mins) then expected."
Ulemper: "No on offered me anything to drink or a snack the entire flight or even a hand towel but others in front and behind me were receiving them. I didnt even feel acknowledged during the flight. Even though the tine was good, the price was way too high but since I was desperate I paid it."

Fordeler: "Nice aircraft (A321) and informative ground staff."
Ulemper: "The take it or leave it attitude of the cabin crew (amazingly casual) and SAS’s persistence in having two standards of service in the one cabin - free food & drink up front, however only tea & coffee or a cup of water up the back and you can pay for the rest."

Fordeler: "Prompt boarding, early departure and early arrival."
Ulemper: "The take it or leave it attitude of the cabin crew (amazingly casual) and SAS’s persistence in having two standards of service in the one cabin - free food & drink up front, however only tea & coffee or a cup of water up the back and you can pay for the rest!"

Fordeler: "on time polite staff comfortable flights with free coffee"
Ulemper: "charging for bags"

Fordeler: "on time polite staff comfortable flights with free coffee"
Ulemper: "charging for bags"

Fordeler: "Price and destination was convenient"
Ulemper: "They said coffee and tea was complimentary but they didn't serve a number of people for some reason"

Fordeler: "Easy boarding. Friendly staff"
Ulemper: "N/A"

Fordeler: "The customer service was great & they attended to my son who has a disability & flying on his own. He arrived well & happy so we were pleased with the service."

Fordeler: "Flight was on time. Boarding was simple and easy. Staff were excellent in handling the boarding process and very prompt in getting people seated/luggage put in to overhead lockers, free tea and coffee was provided which assured that extra comfort, would definitely recommend."

Fordeler: "On time, easy boarding"
Ulemper: "The flight was nearly full and everyone seemed to have at least two cases. This caused lots of jostling for space in the lockers"

Fordeler: "Excellent from boarding to departing the aircraft, very polite staff and comfortable flight! Thank you"
Ulemper: "Nothing"

Fordeler: "Great flight, on time great crew."

Ulemper: "No food, no entertainment"

Ulemper: "No food, no entertainment"

Fordeler: "I was running late for the flight due to bad traffic en route to the airport. Nonetheless, the staff was very understanding, and called me to the gate once I finally arrived to assign me a seat since I wasn't given one when I checked in online. They upgraded me without my asking... to an economy plus exit row, so I had lots of room during the 8 hour flight to Copenhagen. The plane was new - an Airbus A330 - and the flight crew was friendly and helpful."

Fordeler: "All good with SAS. Not good with me. I forgot to ask for a window seat."
Ulemper: "I makes down for food and entertainment but food could be bought and provided entertainment is not necessary for short flights with such good views of beautiful Norway."

Fordeler: "I mean, it was how a flight should be, painless."

Fordeler: "Nothing to be honest"
Ulemper: "Checkin was a disaster, girl was not aware of anything she was doing and after over ten minutes of explainatiin she still put me and my bags on a wrong flight. Lady at the boarding gate tried to help and finally managed to send me and my bag in the same flight. Even bigger disappointment was that I booked a business class seat and paid three times more money then a normal economy ticket, there wasn't any business class seat and all seats were occupied in the front rows. Staff was generally rude and not willing to help."

Fordeler: "I booked through you and priceline. I chose the airfare that included the provision for one paid check through bag. was VERY careful to make sure I paid for this extra bag. When I got to the airport SAS said I had not paid for a ticket that included one checked through bag. I am very upset with this. Solution I will NEVER book through Kayak or priceline again..."

Fordeler: "Flight attendant was friendly, tea or coffee offer."
Ulemper: "How much really does it cost to offer a juice when the people are travelling at 7 am?"

Fordeler: "the plane arrived"
Ulemper: "booking Boarding comfort Food service"

Fordeler: "Friendly crew"
Ulemper: "Zero leg room, no overhead compartment space. Pinned to the wall in my window seat by an over weight Swedish man sitting beside me. Horrible flight !!!"

Fordeler: "passed out i-pads loaded with movies, magazines and music food was good"
Ulemper: "very small plane for trans-atlantic flight (17 rows) only one free soda, then they charge you"

Fordeler: "The leg room. The great service and attitude."
Ulemper: "The food... needs to be improved, even if it means charging a fee."

Ulemper: "SAS has one of the worst boarding procedures and not enforcing it. Flight was delayed an I almost lost my connection in CPH. and it has the narrowest legroom of all Star alliance flights. my flight from stockholm was delayed and there was a massive queue at border control and no SAS or CPH airport staff to organise to get PAX through faster so they dont miss their connection I had to fight my way through the queue otherwise I would have lost my connection"

Ulemper: "my flight from stockholm was delayed and there was a massive queue at border control and no SAS or airport staff to organise to get PAX through faster so they dont miss their connection I had to fight my way through the queue otherwise I would have lost my connection"

Fordeler: "Did not use their services much but the stewards seemed nice."
Ulemper: "Flight was delayed, no entertainment, not many food options for people with certain dietary requirements."

Fordeler: "Having requested assistance due to breaking my leg, the service at Heathrow, Charlotte and JFK with American Airlines was excellent."

Ulemper: "Finnair are hellbent on trying to sell goods and continuously interrupt the movies with their confounded announcements every 15 minutes very annoying. If i wanted to buy something its in their mag and as a regional flight it should include some form of nourishment other than juice or coffee one off, tight fisted and not a descent selection of food either"

Fordeler: "All is great."
Ulemper: "Nothing is not good."

Ulemper: "Service very cold and rare to find. For some reason finnair doesn’t announce boarding"

Fordeler: "The crew was very attentive, helpful and wonderful. I’d like to mention food too: excellent, fresh and wholesome!"

Fordeler: "Great service and yummy food."
Ulemper: "The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!"

Fordeler: "Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too."
Ulemper: "I hate paying for water but I seem to do this all over town."

Fordeler: "Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company"
Ulemper: "Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink."

Fordeler: "On time"
Ulemper: "Free bags under Corbin"

Fordeler: "Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor."
Ulemper: "Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways."

Ulemper: "It was late"

Fordeler: "The crew were professional and courteous"
Ulemper: "Nothing, as it’s a short flight!"

Ulemper: "The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester"

Fordeler: "Great crew"

Fordeler: "Lovely crew, very good entertainment system."

Fordeler: "The fact that we were offered an additional round of water and the friendliness of the crew."

Ulemper: "The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight."

Fordeler: "I was i business class and the crew were very good"
Ulemper: "nothing as it was not a long flight, only 3 hours"

Fordeler: "I got to my destination"
Ulemper: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki."

Fordeler: "I got there"
Ulemper: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki."

Fordeler: "reasonable leg room comfortable seat"
Ulemper: "No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better"

Fordeler: "Leg room, friendly crew, good choices for entertainment, nice blankets!"
Ulemper: "The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding"

Fordeler: "New plane, good food choices."
Ulemper: "Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters."

Fordeler: "It was on one of their newer planes which meant that we had decent comfort and entertainment!"
Ulemper: "The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that."

Fordeler: "Speedy boarding process, good meal choices."
Ulemper: "Plane was a little dirty. Entertainment was also a little limited in terms of new releases."

Fordeler: "Speed boarding process."
Ulemper: "No entertainment system on a 3 hour flight..."

Fordeler: "Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however."
Ulemper: "Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal."

Fordeler: "Service good. Staff good"
Ulemper: "Very cold at night"

Fordeler: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Ulemper: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."

Fordeler: "All good. Very hospitable cabin crew, great service."
Ulemper: "Nothing."

Fordeler: "In business class, seating arrangement, menu and entertainment excellent"
Ulemper: "Nothing"

Fordeler: "We arrived early and check in went smooth"
Ulemper: "N/a"

Fordeler: "Crew was nice and helpful"

Fordeler: "Food, entertainment, service"

Fordeler: "Customer service and efficiency"
Ulemper: "The delay because of a software glitch"

Fordeler: "The staff were exceptional , good food."
Ulemper: "Not really business class seats."

Fordeler: "Flew on new A350, liked the seat TV, live map/camera. Good selection of entertainment."
Ulemper: "Website is very poor and ended up making booking through call centre and paying double what website was offering. Food & drink is expensive. In flight wi-fi expensive."

Fordeler: "The staff was professional and friendly. The waits were short on boarding."
Ulemper: "The flight was over an hour late. The baggage reclaim belt broke down, which delayed our arrival at the target even more."

Ulemper: "Staff wasn’t helpful and gave false information"

Fordeler: "Good smooth flight, on time. No complaints"

Fordeler: "Flight and crew were nice. Entertainment was ok, but hard to use screen functions. Flight was on time."
Ulemper: "Food was terrible."

Fordeler: "Good flight, on time, nice crew"

Fordeler: "Business class consisted of the same cramped seating as economy. No entertainment at all for the 6+ hour flight. Horrible food."

Fordeler: "Crew were great / free wine !"
Ulemper: "Crowded and chaotic boarding"

Ulemper: "The food was poor, uninspired, ungenerous, inadequate. Perfunctory service. Poor movie choices."

Fordeler: "the food was decent, the people were nice"
Ulemper: "the baggage check was a zoo. there was only one finnair representative, who was LATE. the baggage check was opened only 1.5 hours before the flight, causing a massive line."

Fordeler: "If you picked the wrong line then check in took 40 minutes, arrive early!"

Fordeler: "the food given under gluten free food was amazing on FinnAir"

Fordeler: "Stuff"
Ulemper: "Lack of snacks"

Fordeler: "Comfort"
Ulemper: "Choice of movies"

Ulemper: "I paid extra for the seat but it was very cramped."

Fordeler: "Crew were helpful and friendly, but not as good as SAS."
Ulemper: "Boarding delays and heavy air traffic at Heathrow were a hassle. No free tea and coffee like SAS"

Fordeler: "Prompt service, clean plane, friendly stewards."
Ulemper: "There was no complimentary water/beverages for a 2.5 hour flight - would have been nice but oh well."

Fordeler: "Friendly crew"
Ulemper: "Food& entertainment"

Fordeler: "BA"
Ulemper: "some more leg room"

Ulemper: "Ingen underholdning - men bra magasiner"

Fordeler: "There is nothing to say this is good and will not use BA again at all. BA charges a very unreasonable price for early seat reservation."
Ulemper: "Not enough leg space for a long international flight. Entertainment is so poor that the TV screen is so bad and completely out dated."

Ulemper: "The attendants were very young and not completely knowledgeable. The flight was efficient, but a cheapo airline experience."

Fordeler: "I had a window seat, the tv screen worked and I was able to watch a few good movies"
Ulemper: "The food quality has significantly dropped."

Ulemper: "No beverages? Not even water or coffee?"

Fordeler: "Everything was fine"
Ulemper: "Layover was too long (6 hours) n the departure board showed the next flight just 1 hour before the next flight"

Fordeler: "The crew was very friendly and kind, and the flight was very easy. The food was good and not too expensive. Security was not crowded at all (afternoon on a Tuesday). My bag got pulled in security and the man who inspected it was incredibly nice and was efficient and helpful."
Ulemper: "Boarding started a bit late, but I was running late as well so I can't complain much! The flight still landed on time."

Ulemper: "Flight was canceled forcing us to spend an extra night in Paris. British Airways was extremely unorganized in dealing with an 11 hour delay. I will not fly BA ever again."

Fordeler: "Staff that served us."
Ulemper: "By the time our turn came there was no more choice in food."

Fordeler: "Vi kom frem til slutt. mer enn 4 timer forsinket."
Ulemper: "Ingen informasjon om hva som skjedde hverken på info table eller ved henvendelse til informasjonen. Stadig oppdatering av avreisested både frem og tilbake i tid Minst 4 ganger endret. Måtte betale for alt ombord selv etter å ha sittet i flyet nesten 2 timer. Meget dårlig service både av bakkepersonalet og ombord."

Fordeler: "Økonomi + var bra med god benplass og god service."
Ulemper: "Dårlig med informasjon og stadig endring av avgangstid"

Fordeler: "We sat on the run way for 2 hours. Absolutely horrible experience."
Ulemper: "Being stranded on the run way for 2 hours, ugh. Painful."

Fordeler: "The flight attendants were very nice and tried to accomodate everyone. The food was pretty good for airline food. The snacks and beverages were plentiful. The tea they serve is delicious! Good movies, online games etc."
Ulemper: "I did not like the very tight seating with basically no leg room. Very uncomfortable. Unless you can afford 1st class or the pod type loungers. There is no room in the economy section."

Fordeler: "Nothing"
Ulemper: "Closed the flight too early and didn't help rebook... cost me thousands of dollars. Lisbon airport was a mess and they didn't even wait 5 minutes after the official end of boarding. Set on the tarmac for 25 minutes, but didn't take passengers in the meantime. No humanity.... never using BA again."

Ulemper: "I didn't like the fact that although we had regulation size suitcases for our London to Copenhagen flight, we were forced to check them. It was not a Finnair but a British Airlines flight. Although we were forced to check our bag, there was plenty of room on the flight in the overhead bins. Some were actually empty."

Ulemper: "There was a very large group of teenagers that were very loud the entire flight and disrespectful to crew and other passengers"

Ulemper: "no free dinks, including paid coffee, tea... I think it's ok. to pay for drinks, but not regular coffee, tea and water even it's short flight"

Fordeler: "All great!"

Fordeler: "Behavior of board personnel"

Fordeler: "That we landed safely."
Ulemper: "Seats were cramped and both the aircraft and service on the London to Lagos routes were mediocre. Service on the U.S. legs was definitely better than that on the Europe to Africa route."

Ulemper: "you have to pay for even complementary drinks"

Ulemper: "The airline overbooked my flight and I nearly wasn't allowed to board."

Fordeler: "After having problems with not getting the seat I booked and paid for - not a lot! British airways trying to fool customers that they are a premium airline but run a budget airline service."
Ulemper: "Old plane, poor food, no snacks, poor and old entertainment system."

Ulemper: "I had to cancel my trip due to a family emergency. The only way I could get a “partial” refund was to pay another $700. Makes no sense. I already paid over $1000 for tickets and you want me to give you another $700 in order to give me a refund."

Fordeler: "There should be free food in the plane. It's a stupid concept. You can increase the prize of the ticket but food and drinks on plane should be free!"
Ulemper: "The same"

Ulemper: "I paid money when I requested seat assignment online. I’m not sure what I paid for as our seats were standard."

Fordeler: "Great Time...."

Fordeler: "it was very good I enjoyed the trip from midland to London and oslo And back through the same route it was very good . Thank you/"
Ulemper: "what I don't like is when the captain Announce that we should put off our cell phone and other devices some people still live theirs on that is not good at all please take note"

Fordeler: "There was sufficient too in seating. The crew brought water around several times during the flight."
Ulemper: "There was no welcoming/comfort packet. That would be a small cost, but makes people feel tended. I left my sleep mask and in-flight socks because I expected British Air to provide those things as they have before. The snacks were insubstantial. No nuts, fruit, or cereal bars; only fluff. The "pizza" was tough. Not a good choice for microwaving."

Ulemper: "Flight cancelled."

Fordeler: "Short flight"
Ulemper: "Delays"

Fordeler: "On Time"
Ulemper: "Seat Spacing Boarding and check-in was unnecessarily long"

Fordeler: "n/a"
Ulemper: "Did not make it. We are still stuck."

Fordeler: "return flight on BA was great"
Ulemper: "my flight was brokered out to aer lingus without notification"

Fordeler: "Good on time arrival for a no hassle connection."
Ulemper: "n/a"

Fordeler: "This is a standard european flight. The food is not much of an experience as the flight is short. The service is good"
Ulemper: "The service is all business and very little attention to comfort. Perfect OK the main mission is to get me to another airport."

Ulemper: "Boarding was a complete mess. Boarded higher paying passengers first...then everyone else all at once instead of boarding from the rear of the plane forward. Took forever to board."

Ulemper: "Went to the wrong place and then had to have wheelchair service to get me to the gate on time! Which he did for which I am most grateful! Am not familiar with European customs for travel!"

Ulemper: "That the flight was delayed and we had to run to make our connection. The flight attendant reassured us that we were making up the lost time in the air and there was going to be no issues."

Fordeler: "Great selection on entertainment and the flight attendants were very attentive."
Ulemper: "I'm accustomed to another airline that gives a bit more seat space and you can order snacks often."

Fordeler: "Easy boarding process , flight was on time, airplane looked fine crew was nice"
Ulemper: "Having to pay for water is not cool, there are basics you know."

Fordeler: "No issues."
Ulemper: "You need to pay for drinks and snacks - feels like low cost airline."

Ulemper: "I WANT TO CAHNGE TIME OF FLIGHT. BRITISH ASKED TO HIGT PAYMENT. IN THIS AMOUNT I CAN BUY TWO TIKETS IN LOW COAST COMPANY AND I HAVE ENOUTH MONEY TO BUY FOOD. PERSON THAT BUY TIKET FROM THE SITE CAN'T CHOISE A SITE AND ITS COME AUTOMATIC WITHOUT TO CAHNGE/"

Fordeler: "Best Trans-Atlantic flight I have taken. Excellent crew and accommodating cabin."

Fordeler: "There was someone from BA who met me when I landed in London who gave me instructions for getting to Terminal 5. Without him, I never would have made it."
Ulemper: "The process of getting from Terminal 3 to Terminal 5 was tedious and time-comsuming. I barely made my connecting flight."

Ulemper: "This really is more about the flight from paris to Bucharest: I’ve literally never experienced a worse ticketing and boarding process. Old planes, ride staff (even by remarkably curt and abrupt Romanian standards). Broken inline experience. Overall unpleasant. Seems to be flown only by Romanian families with hundreds of pounds of luggage. Like a caravan."

Ulemper: "could not be delayed"

Ulemper: "I missed my flight because my previous flight was delayed 2.5 hrs"

Ulemper: "One hour delay"

Fordeler: "To be going home!"
Ulemper: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."

Fordeler: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Ulemper: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"

Fordeler: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"

Ulemper: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."

Fordeler: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Ulemper: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."

Fordeler: "I canceled the flight 6 weeks ago, no refund issued."
Ulemper: "I canceled the flight 6 weeks ago, no refund issued."

Fordeler: "Boarding was quick and we arrived on time."
Ulemper: "When getting to Bucharest we were taken by bus and didn’t have a gate."

Fordeler: "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Ulemper: "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."

Fordeler: "What to like? The rudness? The delays? Or the fights on board!!!"
Ulemper: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"

Fordeler: "Stupid survey can’t eliminate category that doesn’t ajgpply"

Ulemper: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."

Ulemper: "flight delayed by more than 1 hour"

Ulemper: "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."

Fordeler: "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Ulemper: "I liked everything"

Fordeler: "Clean enough"
Ulemper: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."

Fordeler: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Ulemper: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."

Fordeler: "Flight Attendants very good"
Ulemper: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"

Fordeler: "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"

Ulemper: "The plane seemed very old, toilet in poor condition."

Ulemper: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."

Ulemper: "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."

Fordeler: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Ulemper: "Serive to pay extra luggage very very slow"

Fordeler: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Ulemper: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."

Ulemper: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Ulemper: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Fordeler: "Crew, polite and friendly"
Ulemper: "delay of more than 6 hours and incorrect information"

Fordeler: "company gave out free drinks and snacks"

Ulemper: "They change the fly departing time with 12 hours before I was flying"

Fordeler: "Easy to book on phone no problems getting boarding passes etc."
Ulemper: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."

Fordeler: "Every thing."

Fordeler: "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Ulemper: "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"

Fordeler: "On time ,clean aircraft..."
Ulemper: "Crew was very serious...a smile can make a difference....."

Fordeler: "The flight went well."
Ulemper: "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."

Ulemper: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"

Fordeler: "Flight on time . Attentive crew . Good price ."
Ulemper: "Lack of leg room ."

Ulemper: "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."

Fordeler: "Arrived early to destination"
Ulemper: "Lack of entertainment also limited drinks"

Fordeler: "The flight was punctual"
Ulemper: "I got charged twice for luggage and couldn't get a refund"

Ulemper: "Rude crew, not organised work , not enough space for legs"

Ulemper: "I had to make my own way home from Manchester.. plane diverted due weather."

Fordeler: "The food they offer to purchase. Easy check in at the airport."
Ulemper: "Better seat pitch. I'm not a tall man, but the space is very small."

Fordeler: "Leg room and reclining"
Ulemper: "Nothing"

Fordeler: "On time , crew good... no complaints"

Fordeler: "free breakfast great staff"

Fordeler: "Free drinks, cheap flight and fairly comfortable!"
Ulemper: "No allocated seat."

Fordeler: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Ulemper: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"