Fordeler: "i like the service"
Ulemper: "water free"
Fordeler: "- the food trays of seats of the plane are in such a way that you can lay your head on them and sleep. It’s really the most comfortable of all Continental flights I’ve experienced."
Ulemper: "- on board WiFi -"
Ulemper: "Gate announcement was only a few minutes before cut off!!"
Fordeler: "Budget friendliness"
Fordeler: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Ulemper: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."
Ulemper: "Weirds sounds near first rows -- like compressor working or something"
Fordeler: "Once boarding started it was very fast and flight left shortly after"
Ulemper: "Seats are very uncomfortable"
Fordeler: "Flight left on time and arrived 15 mins ahead of schedule, staff was polite"
Fordeler: "Price of ticket"
Ulemper: "Seats are terrible."
Fordeler: "On time departure"
Ulemper: "We arrived at the airport 2.5 hours earlier than departure as suggested. They opened check in for Naples on the boards but the agents would not let anyone for Naples check in/bag drop. Once allowed it was chaos in the line. Once we got through security our flight posted as “boarding”. We got there in time but the unnecessary rush was uncomfortable and chaotic."
Fordeler: "Flight arrived"
Ulemper: "Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual."
Fordeler: "The air hosts and hostesses were very polite and courteous."
Ulemper: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."
Fordeler: "The price"
Ulemper: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
Fordeler: "Smooth flight"
Ulemper: "No terminal connection"
Ulemper: "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."
Fordeler: "Staff was nice and felt bad for their company’s policy."
Ulemper: "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."
Ulemper: "You have to inform the customers, that company needs you to have a visa"
Ulemper: "Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?"
Ulemper: "Extra charges. £35 to check bags in"
Fordeler: "Plane new & in good condition"
Ulemper: "flight was delayed by 90min, boarding started (even plane wasn't here yet; people herded to air field, waiting, then sent back to terminal, for nothing, all in the rain flight supposedly delayed by 30min (really 90min) due to plane late from Belgrade (WizzAir doesn't have a scheduled flight form Belgrade) - clueless or making up stories to get rid of guests?"
Ulemper: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."
Ulemper: "It a good option, a good price, i will fly again"
Ulemper: "Very very routh unprofessionally and disrespectful check in person . I did not receive by boarding pass through the email and was charged with 35 euros to have my boarding pass printed ! The clerk raised his voice and was disrespectful to me and other customers. The flight itself was ok, nothing special but not bad either."
Ulemper: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Fordeler: "Crew very friendly."
Ulemper: "I had no what so ever notice that an online check in is required during my booking ,therefore i had to pay a 35 EUR fine for airport check in . Moreover , on the way back we had a long delay from Luton to Kosice without informing us about this delay and the reasons ,expected time of flight..."
Ulemper: "Black group seemed to be singled out for more than one bag hand luggage but others were not. They were the only black group on the plane. Others let through with more bags 1ith no question."
Ulemper: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"
Ulemper: "Checkpoint at katowice the wirst ever seen, personnel with very bad atittude wanting personal cosmetics to fit on stupid plastic bag, the rest wanted to scrap or document my bag to pay extra even I already pay for bring it inside cabin, same before boarding I have my computer backpack and already pay 10 eur for large cabin bag and before boarding they wanted for me to checkin baggage because rule is only backpack even I did explain I already paid large cabin, at end I paid 63 Eur total for my luggage I found completly dissapointed and abusing from many passengersbin the same sittuation, also fly have us inside the plane for more than 30minutes without leaving,"
Ulemper: ""Wizard of Oz Airlines" I'm surprised the pilots didn't ask for another hidden fee! Please book a full fair on a major carrier instead of hidden fee fiasco at the airport. headaches before a flight. Keep in mind no wizz staff to talk to before flight or in Budapest. Private contractors from airport do all the check in process and departures."
Ulemper: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
Fordeler: "I was lucky to be seated next to the emergency door so I had a very comfortable seat. Also, the crew was very attentive."
Ulemper: "The flight departed around half an hour late."
Fordeler: "I'm disappointed with your service"
Ulemper: "I'm disappointed with your service"
Ulemper: "As Usual always late, left us sitting in a bus on the tarmac for ages in30 deg heat. awful. will never use again"
Fordeler: "Staff aboard the aircraft were very nice and so was the passengers."
Ulemper: "Bought a ticket two weeks ago to travel to Romania. Didn't have internet to check in, so I went to the airport to check in. When I got there because I was within 3 hours of boarding they had given away my ticket and made me a last priority boarder. I happened to get really lucky otherwise I wouldn't have gotten to fly on a flight I had previously paid for and was on time to."
Fordeler: "Flight attendance service was great and smiley"
Ulemper: "Nothing much"
Fordeler: "I will never take flight with this company again!!!!! The worst ever shame on you"
Ulemper: "Basic flight. Rude crew and late flight"
Fordeler: "The weather was nice."
Ulemper: "The boarding was announced 30 minutes before the beginning of the procedure. All the passengers were standing in the queue, without any possibilities to sit down. At Luton there is no connection among the announcements and the actual status of the boarding of a particular plane."
Ulemper: "The bag policy with the airline makes the cheap flight not worth it. Only one carry on allowed and each checked bag is $50"
Ulemper: "Despite long delay, there were no announcements by the staff about the delay until we were already almost 40 minutes past our original departure time. No water or food was distributed to the passengers despite the delay. Delay was not wizzair's fault but there was no customer service to speak off."
Fordeler: "Flight on time"
Ulemper: "Needed to pay 50 euros for luggage. Beware that unless you have a kids suitcase you will need to pay for luggage. Also, when boarding the hostess was pushing me to show my boarding pass- it took 30 seconds but she was already trying to push me to the side and let others board. Patience and understanding would have been nice. Seats are the smallest of all the regional carriers - not my first airline choice to travel for next time."
Ulemper: "Tried to check in online was unavailable the system upon arrival they charged us an extra €105 it's theft"
Fordeler: "Magazine was pretty good. Staff were smiley and nice."
Ulemper: "Boarding was announced as last call 5 minutes after the gate was announced. Seats were uncomfortable with little legroom. Even for a value airline."
Fordeler: "Pleasent staff"
Fordeler: "On time and a comfortable flight."
Ulemper: "Nothing comes to mind."
Fordeler: "The seats are big enough even though they do not lay back BETTER than British Airways it really is !"
Ulemper: "The flight attendant needs to be more friendly and clear speaking in English language"
Fordeler: "They robbed me saying low cost wizz sucks up airline Took my 30£ for not checking on line I already post on social media about it so the whole world knows about wizz suck airline in the world"
Ulemper: "Rude people on the counters racist cheating in the name of low cost never ever recommended to even my enemies that much cheaters robber other customers said is all lie"
I late 1 min and they did not let me in, was suppose to buy ither tickets. It was no any info about 30 min check in. No refund, no help, I’m injured can’t wall fast or run.
Fordeler: "Terrible crew rude and impolite"
Fordeler: "Ingenting ....."
Ulemper: "Det meste ..."
Ulemper: "Direct boarding."
Fordeler: "The crew was efficient in everything it did."
Ulemper: "THe seats are cramped and we spent the entire two hour flight listening to the flight crew trying to sell: alcohol, cigarettes, scratch off tickets, and duty free items. I’m not taking a plane to go shopping, and the fact that we were asked to buy 4 different types of items in 2 hours was excessive."
Ulemper: "They charge extra for everything! Who can print their boarding pass while traveling?! And there’s no way to print it well in advance. The seats were very uncomfortable and not one staff member smiled the whole time. I won’t take the airline again no matter how cheap it is"
Ulemper: "Kayak did not forward me bookin confirmation and I paid extra 60€ At Ryanair no customer service desk. Nearly missed flt. Never again w Ryanair"
Fordeler: "Reasonably priced. Check in was quick and easy. Boarding was easy"
Ulemper: "Seats are very cramped and uncomfortable. I’m 179cm and it’s a tight enough squeeze for in the seats."
Ulemper: "var tull med koffert på flyplassen,hadde betalt for koffert ,men måtte betale for den,en koffert kostet jo mer en turen.på flyet ,hadde dem ikke noe av noe drikke og servere.ikke nok med deg.da vi sto og ventet på kofferten på Torp.kom den ikke på det rullebandet fra Gdansk,men på det fra Krakow.så på denne turen var det mye feil.vurderer om jeg skal bruke Ryanair noe mer"
Fordeler: "Flight delayed, 20 minutes to get through passport control, chaos at the car park due to changes & fees! Welcome back to England ☹️"
Ulemper: "Ryanair delays, Manchester airport in general, poor and anti-travelers focused"
Fordeler: "The flight itself was quick and crew members were professional."
Ulemper: "We weren't informed of flight delays until arriving at the airport. No information was provided on departure time until after waiting almost 2 hours. Ryanair staff at the airport made announcements exclusively in Spanish, without providing an English translation."
Fordeler: "We actually made it"
Ulemper: "The 3hr delay with no explanation or any information whilst waiting in the airport."
Fordeler: "At de holder tiden. At du velger hva du vil kjøpe. Informerer greit."
Ulemper: "Jeg har ikke fått til å bestille koffert til tilbake turen.? Min datter som også skal reise fikk det heller ikke til? Er det noe man bestiller når mann sjekker inn for hjemreise?"
Ulemper: "We were charged an additional $70 per person to have our boarding passes printed at the airport. After waiting 40 minutes in line to check in, we were made to go to another office to get boarding passes. Even though we arrived 3 hours before the flight, we barely made it. Ryanair tries to put as many obstacles and charges in your way before you fly. You have no recourse as you would miss your flight if you don’t pay the extra charges. During the flight, the whole purpose of the crew is to sell duty free goods. This airline is the worst! I’d pay more to another airline, just to avoid Ryanair."
Fordeler: "I got to my destination"
Ulemper: "If they don’t speak good English and have heavy accents, why don’t they slow down the announcements, so people have at least a small chance to understand???"
Ulemper: "Boarding commenced after the given departure time with no sign of a delay on the departure boards. There was no clear guidance for queuing, so the speedy boarding we paid extra for was close to useless, staff then scanned boarding passes without a care for passports. Once on the plane the flight was delayed for 2 hours and only after 45 mins of sitting around waiting for an explanation were we given one by the captain."
Fordeler: "No good things to say about this flight or booking."
Ulemper: "Flight was delayed for more than 4 hours with no prior warning and staff would not explain why. Even tried to charge me 60€ each for not booking in 2 hours early when they knew the flight was delayed. By far the worst flight I have ever taken."
Fordeler: "Nice and cheap."
Ulemper: "The window was in the wrong place so I got a bad neck trying to look out."
Fordeler: "Easy to use web. Good car hire rates."
Ulemper: "Flight a bit late without much explanation. Constant raucous announcements on board but couldn’t understand any of them. Probably trying to sell us stuff"
Ulemper: "Hadde ikke noe igjen hverken vått eller tørt, bare vodka og småbokser med blandevann"
Ulemper: "I didn’t know that I had to pay and extra £15 just to get a seat! I thought I already paid enough for my ticket ."
Fordeler: "The staff did the best they could with what they had I think"
Ulemper: "The boarding was chaotic and slow. The flight was delayed. Never a fan of having to pay for even just water (especially after an hour on the tarmac waiting to take off)"
Ulemper: "Boarding was late."
Ulemper: "Being delayed an lied too"
Ulemper: "We boarded after the time it was supposed to take off and once in Barcelona we had to wait about 25 minutes to collect our bags."
Ulemper: "Delayed flight then held in pens for ages then held on the plane too."
Fordeler: "the pilot didn't care about landing, it was the worst landing ever"
Ulemper: "the pilot didn't care about landing, it was the worst landing ever"
Ulemper: "I checked in online. Didn’t realize I had to save a mobile download of the check in. The woman at the front desk yelled at us and told us to get out of line. We pulled it up on our mobile and got back in line. She then told very rudely agreed to help us. My husband thanked her for her kindness and I giggled and walked away (because she wasn’t kind at all). she then began to scream at us from 20 feet away “YOU ARE VERY RUDE AMERICANS!” I’ve never experienced something that odd. Then, the flight was 4 hours late for some unknown reason. I tried to get a wine on the flight and the credit card machine wasn’t working. Instead of doing whatever normal company would do and graciously give us a wine for the terrible service, very late flight and no working way to pay, the flight attendant grabbed the wine back and continued serving other people. The whole day was a disaster. Now it’s 2 am and I have another flight to be up for in 4 hours."
Ulemper: "they where delayed and as a result they made me miss my flight.. to Barcelona i hate this airlines and will never fly with them again"
Ulemper: "Things that went wrong; 1- gate switched at the last minute. 2- the flight departed 30 minutes later. 3. At boarding, as Americans, we were singled out and had to pay €50!! For our carry on. This was the third airline we in our European vacation. No one else was being asked and had bigger bags then we did. I told them that they had to be consistent with everyone that was going by to make sure that they also paid. But they didn't even bother to check People with European passports. We will never ever flight with this airline agin. We don't recommend it. The airplane was old. The seats were torn. And the landing was horrible."
Fordeler: "60 quid return to Barcelona from London. Can't be bad. Comfortable seat and very pleasant cabin crew."
Ulemper: "They called boarding a long time before it actually started. Food available was not so good."
Fordeler: "Normal simple RyanAir flight, as long as one does not eat food or buy a glass of wine at £8each."
Ulemper: "Priority on-boarding was fine to start with, until the later passengers started bringing on too much hand luggage and long coats stuffed with clothes, and stuff. Cabin Staff just wanted to get away as fast as and gave up preventing these degenerate snowflake freeloaders from stuffing their bits and pieces in several storage cabins along the cabin. Of course these people went to all of the lockers in turn and rifled through them as their stuff was spread across several lockers. Luckily my bag, with it’s many padlocks, was completely locked down, and it survived an attempt to open it. My partner was not so lucky, however. Clearly the cabin staff are under pressure to get moving and keep the passengers happy. But it is obvious to m that these ‘later’ passengers are working a scam to steal from other passengers. RyanAir need to make these argumentative over packers, put their stuff in the hold, without question or get off. Off-boarding was also a joke, the priority boarders at the front of the plane that Paid the most, had to get on a bus to the terminal that was the last to move...so forcing a lengthy queue at passport control, it took over an hour to get into the terminal. As the less exoerienced traveller faffled about with their documents, multiple children, and no queueing system. It was chaos on the Spanish side. RyanAir would avoid the delays by having better trained assertive staff, and a little better administration on the ground to ensure that priority boarders get what they paid for. Otherwise I might as well fly SwissAir, or Lufthansa, which are only a 15% price point away. [after seat booking and other RyanAir add on costs.] Passenger===Disappointed [and literally was robbed in flight.]"
Ulemper: "Seats don’t recline"
Fordeler: "great service, no turbulence"
Ulemper: "Not very comfortable seats"
Ulemper: "The flight was delayed by 45 mins without any announcements as to why. Also-you can't recline the seats!!!"
Fordeler: "Good leg space."
Ulemper: "Charging processing fee if checking in is not done online before you arrive at the airport."
Fordeler: "The Gin and Tonic"
Ulemper: "3hr delay and the worst landing I have ever experienced, Stevie Wonder would have done better."
Ulemper: "Asked to put cabin bag in hold despite having no other hold luggage. Plenty of room for cabin bags right above my head. Even more delayed time"
Ulemper: "3 hour delay! Walked out of barcrlona airport ar 3am!"
Fordeler: "Besides bad weather conditions we landed perfectly"
Fordeler: "The Price"
Ulemper: "Since the moment of the Check in at the Counter. The attendant was extremely UNPOLITE. Insisting that I must have brought a printed boardng pass. I had to explain several times, that I tried to do it on line and even bought a few more things for my ticket, but I could not get a Ticket to print because the system kept on telling me that as the passport was not european I had to go to a Counter. The attendant was not happy with my answer and kept askng for it. I then told him that as a customer of Ryanair I can not manage your system. And he even replied by saying. Qoute " I have nothing to do with Ryanair. Then at the moment of boarding. Once we were let through BP control, then The crew kept us waiting in different stages All in All around 45 mins, which of course lead to delay in flight. Then on board, the crew was having difficulties with the service even to the point that they could not take our payment with an International Credit Card"
Fordeler: "Not much after having to pay 200 extra euros"
Ulemper: "We had to pay the normal check in fee (50 euros per person), this one was on me, since I didn't pay enough attention, I don't get why it has to be 50 per person though. We also got to pay 100 euros for our luggage (two carry on bags that had no issue in other airlines). To our surprise, the bags didn't fit in the metal cage they use to size baggage. We ended up paying since we had to fly but then when we were boarding we saw other passengers with the same bag size as ours, so this was really upsetting."
Fordeler: "Service costumers disagree"
Ulemper: "Worse experience I ever had with an airline in over 45 years of flying. They charge you if you don't check in online but it took me numerous attempts over a couple of days to check in. The website is horrible. I checked a bag online but when I got to the check in they had no record of it and I had to pay extra. If you are not an EU citizen you have to present a printed boarding pass. If you are traveling this can be difficult. That flight was over a half hour late and no explanation was given. It was an almost one hour wait for bags. I will never use this airline again."
Ulemper: "The flight was overcrowded, cramped, and loud. The passengers were boisterous with no attempt by the crew to control them for the comfort of other passengers."
Fordeler: "Crew was great, flight was on time and arrived at destination early."
Ulemper: "Environment not clean and sloppery service"