Finn billige flyvninger fra Bergen til New York John F Kennedy

Fordeler: "It was ontime"
Ulemper: "Plane dirty toilets disgusting, much to warm in cabin, very tight seats and Turkish doesn’t enforce their carryon luggage regulations do boarding takes ages"

Ulemper: "Crew could have been more pleasant"

Fordeler: "Flight arrived on time."
Ulemper: "Boarding was unnecessarily chaotic."

Fordeler: "Crew were nice. It was a very quiet flight so plenty of room to move to other seats - see below."
Ulemper: "Although the flight was probably less than half full, by the time the trolley got to us there was only one choice of lunch. People in front reclined their seats right back into our faces. Seats were packed together very tightly. Given the lack of space, better to fix seats to only recline a little."

Ulemper: "Flight was delayed - missed connection in Istanbul"

Fordeler: "I highly appreciated the kind care of all the staff in the plane; especially the great selection of food. Thank you very much! For a plane it was really 5 * service."
Ulemper: "the correspondence between the staff. On my way to New York, I was brought to the lounge to wait until my boarding will start but nobody picked me up as promised, so I had to walk the way. I needed a wheel chair as well on my way back, extra ordered it at the check in, they said it is noted in the system. But nobody was there to pick me up. When I finally found someone, I was brought to a place, being asked to sit down and wait where I still had to pass stairs to come to the passport controll. From there noone picked me up, so I had to go my way alone with pain in my leg. I don't want to argue, I managed it even with pain but I wonder what happens with people if they cannot walk anymore at all. My advice would be that you work on to improve this service. We extra booked business class but this service was not worth being called business class."

Fordeler: "All."
Ulemper: "Food may become better. Not twice meat, especially not late at night. Give an option for an omelet for example"

Fordeler: "Great good entertainment n crew provided warm and courteous service"
Ulemper: "Terrible boarding process n the seats are not the best- not bad just not as good as everything else."

Fordeler: "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
Ulemper: "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"

Fordeler: "We were sat in the middle rows for this flight. But only flew for 50minutes so not a big problem"

Fordeler: "Good crew. Clean"
Ulemper: "A little late"

Fordeler: "Again, food and service in business class were superb. A newer 777 and more comfortable lie-flat seats"
Ulemper: "Business class gets only one small lavatory."

Fordeler: "Food and service in business class were exceptional."
Ulemper: "Lie-flat seats hard as plank boards!"

Fordeler: "Turkish do a good job of giving you a good service for your money."
Ulemper: "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"

Fordeler: "Super"

Ulemper: "The only kosher foodi is no good must change"

Fordeler: "Food and crew amazing..I guess Turkish airline going to be best"

Fordeler: "Roominess of the business class seat and cabin, they provide a good seat and comfort is good for medium haul flights"
Ulemper: "The food, Turkish airlines dish up the same stuff all the time, lack of selection and in getting tired of it. Very middle-eastern fare"

Fordeler: "Professional nice food"

Ulemper: "Trip delay"

Fordeler: "Lot of empty spaces"
Ulemper: "Lot of rubbish on the plane"

Ulemper: "The ONLY thing I hate about Turkish Airlines is the necessity to go through security in Istanbul when you're in transit on an international flight. Not only do you have to go through security again - with the serious chance of missing a connection - but if it's a flight to the USA, there is serious additional security at the gate. Surely this is enough."

Fordeler: "Boarding was fast and efficient, entertainment options are good and crew is quite responsive"
Ulemper: "Pitch of the seat is bad for tall passengers at only 31" and on older aircraft the touchscreen is atrocious."

Ulemper: "Need More premier economy seats"

Fordeler: "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
Ulemper: "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."

Ulemper: "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"

Fordeler: "Inflight service was good."
Ulemper: "Seat was a little uncomfy"

Fordeler: "The food was quite good"
Ulemper: "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."

Fordeler: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
Ulemper: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"

Fordeler: "E"
Ulemper: "The food was a far miss to my other flight from BBK to Istanbul . I know it was a different flight also being a bit tired after other flight did not help . Otherwise the were excellent ."

Ulemper: "They made us wait for 2 hours out in the open on a winter night. They wouldn't let us in the terminal. It was outrageous. Everyone was extremely rude."

Ulemper: "I missed my connecting flight in Turkey as flight was delayed. It was my worst flight experience because nobody wanted to help me. It took an hour of being ignored by various TA staff to eventually get my boarding pass to the next available flight to London. I nearly missed that one as well because of it. The staff in Turkey was rude and unhelpful and most didn’t understand English properly. There were a number of others having the same issues, it was an awful experience."

Ulemper: "The boarding was a little more chaotic, but the host airport has a major influence on that process."

Fordeler: "Food"
Ulemper: "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."

Fordeler: "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
Ulemper: "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"

Fordeler: "Large screens, reusable dishes + silverware"
Ulemper: "Plane was old, felt more squished and the seats did not decline. Also very note."

Fordeler: "The services was excellent."
Ulemper: "Delay around three quarter an hour."

Ulemper: "Nothing"

Ulemper: "The flight was cancelled and I still didnt receive my refund."

Fordeler: "Everything was well taken care of."
Ulemper: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."

Fordeler: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."

Ulemper: "The 2 flights were delayed, I went to my work late Both bags were broken"

Fordeler: "never turkish airlines ever again!"
Ulemper: "never turkish airlines ever again!"

Fordeler: "Short flight-everything fine. Great plane."
Ulemper: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."

Ulemper: "They lost one of our bags."

Fordeler: "I was upgraded to buisnes class :)"
Ulemper: "Every thing was ok"

Fordeler: "The boarding was fast and smooth"
Ulemper: "The food"

Ulemper: "To whom this may concern: I am writing to express my absolute dissatisfaction and poor experience with the customer service and lack of working amenities on flight #TK11 leaving Istanbul into New York City, JFK. It was sadly a horrible ending to my trip and left me with a very unfortunate impression of Turkish Airlines. Less than an hour into the flight I spoke with a flight attendant making him aware that the USB port was not working so I was unable to charge my phone the entire flight. In addition, the wifi was not working. This is a huge problem because I planned on working remotely that day and my job was under the same presumption. The attendant blamed my phone and did not take my word that I was unable to connect until I insisted further and another passenger in front of me turned to my rescue and agreed with me stating the wifi was spotty and only worked for a short period of time until ultimately shutting off. The attendant did not apologize but said he would check on the port and the wifi and would get back to me. I followed up several times and he fed me the same lines until I grew frustrated that I was being completely ignored all while losing a day's work. During the last 20 minutes of the flight I decided to finally walk to the back of the plane and follow up for the last time with someone else. I explained the situation to the other attendant who seemed as though this was the first time he was hearing about this issue and he spoke to his chief who gave me a customer feedback form to fill out. No one offered me a different window seat to fix the port problem or even Miles Plus points for the inconvenience even though I requested it. I have never felt more disrespected and dismissed on a flight before this experience. As a star alliance member (CX765361), I frequently fly for work and personal trips and out of loyalty and assurance that I would be able to fulfill my work duties remotely given the features this airline promotes. I chose Turkish Airlines because it was apart of this program. This experience did not uphold the company's reputation and by flying with Turkish Airlines I completely missed a full day's work, deadlines and was behind when I physically returned to work. For the inconvenience, stress, disrespect and empty promises, I am requesting that Turkish Airlines reimburse me the portion of that flight. Best, Rachael"

Fordeler: "I liked the food , I also liked the tv we had in our chairs for us to watch movies"
Ulemper: "A lot of announcements, when they could've just done all of them at once"

Fordeler: "There was an incredibly large passenger next to me and I was essentially afforded only a quarter of my seat. It is not really fair for anyone to have to sit next to someone taking up twice their seat."

Ulemper: "I almost missed the flight because I didnt hear the announcement for boarding and I was sitting near another gate to charge my phone. Fortunately I heard the final call!!"

Fordeler: "The crew was great!"
Ulemper: "The boarding was the worst I’d ever seen! No structure, only 1 person was taking tickets to board and would stop every third person to go back to the counter and checkndomething, holding up the entire boarding process. We were supposed to start boarding at 8:05, but started at 8:35...."

Fordeler: "Boarding was very smooth and the crew were helpful, efficient, and polite. There was a good assortment of entertainment."
Ulemper: "I ordered the beef tenderloin, medium. It came out extremely rare and I had already eaten some by the time I realized; the entire plate was filled with blood. I ended up sick to my stomach for the remainder of the flight. Average height to tall individuals do not fit well laying down in the seats."

Fordeler: "On time"
Ulemper: "Seats did not recline"

Ulemper: "I couldn’t sleep in a chair... wish I could"

Fordeler: "After a delay of over 1 1/2 due to weather, we boarded and then waited for luggage. Then our pilot said our weight was too high so we sat and burned off fuel, which delayed us a half hour."
Ulemper: "See above."

Fordeler: "I was surprised by the amount of snacks and drinks on such a short flight."

Fordeler: "The flight attendants were all helpful and pleasant. The seats were comfortable. We were provided with plenty of liquids."
Ulemper: "The landing was pretty tough and we took off almost a half hour late."

Fordeler: "Excellent"

Fordeler: "Food was unexpectedly good."
Ulemper: "The flight was delayed for 40 minutes. We could hardly catch connecting flight"

Ulemper: "mi luggage has not arraive! im in the city with out stuff and it will delay my trip schedule"

Ulemper: "The flight was delayed. It took longer than expected due to the hurricane. When we arrived, there was no gate so we had to sit on the runway forever. Then the gate checked bags took forever. I was supposed to have a 1.5 hour layover. I barely made my connection as I only had 20 minutes left until takeoff by the time we got off the plane."

Fordeler: "Pilot welcome to the plan was very nice seats was comfortable food was good"
Ulemper: "Crew attaitude is not really pleasant with passengers"

Fordeler: "Cheese plate"
Ulemper: "TheyCharge me $25 for my bag and I’m at Delta sky Miles older plus the American Express platinum card holder it’s supposed to not be charged"

Ulemper: "Plane was late numerous times. Boarding was painful"

Fordeler: "Crew members on plane were fine, but crew at JFK airport needed training in customer service skills."
Ulemper: "Big delay because no running water in bathrooms, which caused me to miss 2nd flight. Seating was ridiculously tight. Check in online was problematic."

Ulemper: "3 hours delay"

Fordeler: "Food and entertainment was good"
Ulemper: "The bathroom I used was disgusting."

Fordeler: "Movies"
Ulemper: "Everything else"

Fordeler: "Staff’s attention and patience with customers was great. They knew many were frustrated with the delay but they met our needs with a smile"
Ulemper: "Weather delay was a real bummer but I liked the app wanted to help reconnect people with other flights. The app should also tell us the reason for the delay, if allowable, especially if it weather. I almost hoed on another flight through Minneapolis but would have been stuck in Minneapolis cause I didn’t know the delay was due to weather an hour later."

Fordeler: "On time, pleasant and friendly flight attendant, no unexpected issues or problems."
Ulemper: "Grumpy gate attendants at YUL! Could not hear the captain’s comments over the PA system. Shouldn’t the volume be checked every so often? We were offered only water or coffee, bad enough, then there was no milk or cream on board, so water or black coffee... not very impressive! And there was no entertainment so I’d rate that zero but the scale only goes as low as one star."

Fordeler: "It was great. The flight attendants are always helpful to us."

Fordeler: "Incredible service, great entertainment options, comfy seats"

Ulemper: "2 1.5 hour delays for things that Delta messed up"

Ulemper: "Customs never to hire more agents to work in the early mornings."

Fordeler: "The flight attendant, Winsom, was fantastic."

Fordeler: "That Tillamook cheese and fruit plate was nicely done. A pleasant surprise."
Ulemper: "We had to wait at the gate on arrival"

Fordeler: "Entertainment"
Ulemper: "The crew do not know precisely their proceedings. This cost me alot of money, effort, and time."

Ulemper: "Entertainment Poor. Not to many movie for 14 hours trip"

Fordeler: "Staff and equipment"
Ulemper: "Early to arrive but gate not ready so we lost our edge"

Fordeler: "They offered some snacks"
Ulemper: "I didn’t like the fact that they had no backup pilots for the plane. We waited 12 hours!!!!!! For a flight"

Fordeler: "We were early, I had free Wifi, I love Delta!"

Fordeler: "Everything on time which lead to a stress free flight and travel. Great flight crew and smooth flying. Great communication from the captain. Also wasn't expecting to be fed on the LAX-NYC flight!! Nice touch made me think of how it used to be."
Ulemper: "Cramped seats."

Fordeler: "Very friendly and accommodating crew"
Ulemper: "Uncertainty re connections at JFK provoked some anxiety but the pilot and crew were helpful in allaying that."

Ulemper: "the seats are WAY TOO SMALL"

Fordeler: "Our original flight delayed and then cancelled and the need help kiosk was quick to provide an alternative. Better aircraft and good flight compared with the original flight"
Ulemper: "The replacement flight has been delayed almost 2:30 hours due to bad weather in NYC."

Fordeler: "don't know it's first flight delta's fault or next flight china southern's,arrive 3 days,but still couldn't find our two bags"

Fordeler: "Direct flight to JFK using Delta. Was not aware that I was NOT flying on West Jet therefore encountered problems searching for a way to check in online. Ground crew airport check in at the Delta counter and at the Boarding gate was helpful and efficient. However request for Special Assistance in Toronto was poorly handled. We did not accept the conditions offered to us as one wheel chair operator had to push 3 passengers and I had to wait for him to return to me after two people were brought to their gates. My Husband had to wheel me in to my gate."

Fordeler: "Nothing"
Ulemper: "Being scammed by the Chinese, China Southern"

Ulemper: "see above"

Fordeler: ".....delta in Washington was great changed my flight so I didn't have delay !!!!!! Will always use"

Fordeler: "Was good"

Ulemper: "The crew stated that drinks would only be served in economy class due to the short duration of the flight. Also the Delta Studio never worked with the inflight wifi."

Fordeler: "Clam flight Nice crew"
Ulemper: "No complaints, completely satisfied!"

Fordeler: "Excellent"

Fordeler: "the Ground team from Israel to New York was amazing and very helpful."

Ulemper: "Arrived to the airport over 2 hours early and was told that my husband and I were put on standby because Air France overbooked the flight. I told them this was unacceptable - we had purchased a ticket and had seats reserved. And, typically if a flight is overbooked, the airline will offer a later flight option to everyone at the gate with an incentive to change it instead of randomly choosing passengers to bump off. They were rude and unapologetic and instead of putting us on the next flight 2 hours later, they made us stand at the counter for over an hour until they waited for all the other passengers to check in. Then 45 minutes before the flight took off, they told us that 2 seats opened and we would need to run through security and to the gate in order to get it on time. They also didn't have seats next to each other -- so the window and aisle seats that we had reserved were given away and we both had middle seats on opposite ends of the plane. Even though they acknowledged that we did everything right and they chose us at random, Air France was completely unprofessional and rude throughout the entire process."

Fordeler: "It's what I didn't like....as a Sky Miles member I should get a free bag. Small aircraft for a FL trip."

Ulemper: "Announcements were difficult to hear. ?static"

Ulemper: "De trenger å ha bedre kontroll på at passasjerer overholder smittevernsregler og sikkerhetsregler."

Ulemper: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Ulemper: "Very nice crew and great food"

Fordeler: "Very nice airplane and pleasant crew"

Fordeler: "Crew is excellent, polite and personal!"
Ulemper: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Fordeler: "The crew was very kind"

Fordeler: "Confort and kindness"
Ulemper: "It was too cold"

Fordeler: "The socks offered in business were comfortable and nice looking. The red wine was good."
Ulemper: "The food was just average and the seat not too comfortable"

Fordeler: "Loved the smooth ride."
Ulemper: "Bathroom was pretty nasty"

Ulemper: "Crew members in Amsterdam were very rude and disrespectful"

Fordeler: "Yes"
Ulemper: "Everything was good"

Ulemper: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Fordeler: "Likte at det var punktlig og at de serverte drikke"

Fordeler: "Reasonable space in economy class seats"
Ulemper: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Fordeler: "Friendly crew"
Ulemper: "KLM lost one piece of my luggage"

Fordeler: "The crew is really welcoming"
Ulemper: "The seats are too narrow and a bit too hard"

Fordeler: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Ulemper: "the headrest is hard. Apart from that- all was fine"

Fordeler: "Crew was ok."
Ulemper: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Fordeler: "My seat"
Ulemper: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Fordeler: "Nothing!"
Ulemper: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Fordeler: "Overall KLM experience is good"
Ulemper: "Food quality was mediocre for a business class flight."

Fordeler: "Food provided, staff kind"
Ulemper: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Ulemper: "No reading light in my seat..."

Fordeler: "Gaps between seats are very narrow."
Ulemper: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Fordeler: "Nothing to mention"
Ulemper: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Ulemper: "old screens and entertainment system leg room to small"

Fordeler: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Ulemper: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Fordeler: "Crew was awesome"
Ulemper: "."

Fordeler: "The staff tried to help me when it was evident we would not arrive on time"
Ulemper: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Fordeler: "Crew was great, very nice"
Ulemper: "Not enough legroom"

Fordeler: "Good selection of movies."
Ulemper: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Fordeler: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Ulemper: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Fordeler: "The entertainment options were good."

Fordeler: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Ulemper: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Fordeler: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Ulemper: "Cramped seating."

Fordeler: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Ulemper: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Ulemper: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Fordeler: "Good service onboard, good food. On time."

Fordeler: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Fordeler: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Ulemper: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Fordeler: "Nice seats, comfortable."
Ulemper: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Ulemper: "Tiny old cramped plane."

Fordeler: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Ulemper: "Nothing."

Fordeler: "great choice of entertainment content, friendly crew"

Fordeler: "Catering is ok"
Ulemper: "Seats comfort really old school"

Ulemper: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

Fordeler: "They were awesome."

Fordeler: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Ulemper: "No complaints at all."

Fordeler: "Crew was friendly, and the food was better than the usual KLM fare."
Ulemper: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

Fordeler: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Ulemper: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Fordeler: "El entretenimiento"
Ulemper: "Demasiadas mascotas sin posibilidad de descanso. Un gato en ej asiento del frente que no dejó de hacer ruido y dos asientos atrás un pero en la misma situación. Debería tomar más medidas para el viaje de mascotas"

Ulemper: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."

Ulemper: "Short and sweet"

Fordeler: "Good selection of movies."
Ulemper: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."

Fordeler: "Despite being a short flight, they gave food"
Ulemper: "Nothing. All ok"

Fordeler: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Ulemper: "For me this part is not applicable"

Ulemper: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"

Ulemper: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"

Fordeler: "Crew was very friendly and seat in KQ is super comfortable in Business."

Fordeler: "The comfort of the flight snd kindness of the crew."
Ulemper: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

Ulemper: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."

Ulemper: "See above."

Fordeler: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Fordeler: "Nice staff. Flight on time."
Ulemper: "Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??"

Ulemper: "2 hours delayd and 1 free cup of water-:("

Fordeler: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Ulemper: "Check in process was easy. The flight attendants are all very helpful and kind."

Fordeler: "Food was good, crew was very professional and courteous. Flight was smooth."
Ulemper: "Coach was cramped and the video system didn’t work very well"

Fordeler: "Very nice stews. Food was A plus compared to US airlines AND included. Great list of movies etc."

Fordeler: "Flight attendants were very nice"
Ulemper: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"

Ulemper: "Flight was delayed by 1h30min, so we arrived very late"

Fordeler: "The plane arrived in New York smoothly"
Ulemper: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."

Fordeler: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Ulemper: "no complaints"

Fordeler: "Service was excellent, top of line Food ,some of the best I’ve had on a airline Seats & pillows comfy But we were in La Première! Also the equipment- a380 was terrific"
Ulemper: "Only 1 bathroom (toilet) for all of first class"

Fordeler: "Food was excellent and crew was very nice."
Ulemper: "Could not check in online before my flight and no zones to board just line up and go apparently."

Fordeler: "Cabin crew very friendly and caring."
Ulemper: "Airport services and lounge are OK."

Fordeler: "it was cancelled so they got me on the next flight on Turkish"

Ulemper: "There are always delays. Today it was that internet was down."

Ulemper: "The food: asked for vegetarian but got incipit vegan... Mostly rice with coconut milk"

Fordeler: "Good on a short flight"
Ulemper: "Paying for carry on due to weight limit. First time this ever happened!"

Ulemper: "Disappointed to get delayed due to control tower issues at CdG. Landed more than 30 mins late in London"

Fordeler: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Ulemper: "1) Front seat pocket bulging with 2 extra-thick in-flight magazines 2) No on-board wifi 3) Not much seating room - very thin"

Fordeler: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Ulemper: "Bottom seat cushions could be a little more comfortable ."

Fordeler: "No issues, quick trip, friendly staff, comfortable ride..."

Fordeler: "I liked the way a fligh attandant treated me and another two passengers. At the end of the flight he gave us a cup of strawberries for all. The food was delicious specially that pasta, it was yummy."
Ulemper: "TV was too slow."

Fordeler: "No delays, service with a smile"
Ulemper: "Nothing to report."

Fordeler: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Fordeler: "Flight went smoothly"
Ulemper: "Flight left late The seats are small and crowded There are no entertainment options"

Fordeler: "All crew I interacted with was great, friendly, and helpful."
Ulemper: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."

Fordeler: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Fordeler: "Lovely crew, clean toilets"
Ulemper: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."

Fordeler: "Standard stuff"

Fordeler: "Flight arrived safely."
Ulemper: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."

Fordeler: "Food, drinks, and general service on board were all very nice"
Ulemper: "Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo."

Fordeler: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
Ulemper: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."

Fordeler: "tool me safe from one airport to another"
Ulemper: "wait time, food"

Fordeler: "Loved the movie selection and the food was good too."
Ulemper: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."

Ulemper: "Late...delayed from algiers"

Fordeler: "Croissants instead of pretzels was a nice change of snack"
Ulemper: "Computer failure rendered the check in process a total mess. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. Most passengers seemed to have multiple bags to check. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. We were 50 minutes late leaving. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris."

Fordeler: "Boarded 45 minutes late, and then sat in the plane for another two hours before take off due to a problem with the lie computer. Would have been better to spend that time in the terminal and given credits to buy food, etc. My seat was a regular seat (non exit) and the seat did not recline properly, the USB drive was broken, overall the plane felt unmaintained. The crew was friendly and food was good but I felt not enough was done to accommodate the extra hours we had to wait on the plane."

Fordeler: "Bar/Coctail service on AF was excellent."
Ulemper: "Boarding area at CDG had almost nothing in the way of food and drink. Only one small Illy. Unbelievable in a major international airport."