Thai Airways has gone from being great to very mediocre. Nothing special at all any more, but bad food, air hostesses who do not know service and not at all a very convincing return for me to Thai Airways. I prefer other airlines to Bangkok for the future
Fordeler: "Size of the seats, space"
Ulemper: "Older plane, mediocre service and food. And two screaming babies two rows ahead."
Ulemper: "Service, food, flying experience in short everything"
Fordeler: "The prompt service of the staff and comfort of the plane."
Ulemper: "Warm snacks instead of cold pastry."
Fordeler: "Very happy travelling with this airline"
Fordeler: "comfortable flight"
Ulemper: "TV options and headphones"
Ulemper: "Boarding was chaotic, the gate agent did not call to board by group number"
Ulemper: "Better food choices. Better entertainment options."
Fordeler: "- The check in and seating went smoothly. The sign w/ designated boarding seat numbers worked well. - Crew were helpful and professional."
Ulemper: "- Entertainment system may need to be upgraded. - Food was a hit and miss. Perhaps, providing more fruit rather than cake or pudding may help improve the experience."
Fordeler: "The lounge"
Ulemper: "It is no total flight old plane."
Fordeler: "The Crew was very Good and yes the seats were comfortable."
Ulemper: "I think they did the great Job"
Fordeler: "Improve entertainment & Food"
Fordeler: "Everything was great"
Ulemper: "More choice of movies, and more choice of translations languages for movies. Because longs hauliers need a lot of entertainment. Thank you very much for asking for our comfort"
Ulemper: "A specially hospitality and food which served in plane was excellent"
Ulemper: "Krabi airport is terrible. Cramped waiting area. Boarding gates too narrow for capacity. Aircon not coping. Worst flight information I have ever encountered."
Fordeler: "Crew very good Seat getting old uncomfortable to sleep"
Ulemper: "Movies selection has been almost the same since a few months , some World movies never changed after 3/4 months"
Fordeler: "new plan and equipments are good"
Fordeler: "Crew were great"
Ulemper: "Food in economy could be more Thai and tasty but nicely served and efficient"
Fordeler: "Yes crew was very hosptile."
Ulemper: "Nothing I wish American domestic flights were as nice as Thai’s!!!"
Fordeler: "Crew service were good and kindness between FRA to BKK."
Fordeler: "Probably the best and cleanest Thai airline company. Friendly and professional"
Ulemper: "Food was so so but not a big deal."
Fordeler: "Everyone was very nice and hospitality was great."
Ulemper: "a better selection of movies/entertainment."
Ulemper: "The food selection. Pre-Packaged and snack from Bangkok in business class is a bad idea"
Fordeler: "Food and service was great."
Ulemper: "Old plane, headset did not work well."
Fordeler: "All well arranged. Friendly and helpful crew. Food apprppriate for the trip. Logistics ok. Balue for money."
Fordeler: "Flight was full, but generous seat pitch and efficient crew made the difference!"
Fordeler: "Ho Chi Minh City- Bangkok flight was good but BKK-Kolkata was uncomfortable. Look like very old business class set up. Overall is average standard."
Ulemper: "Business class seat in BKK-CCU sector. Food quality is substandard."
Fordeler: "Ombordstigningen var veldig bra. De har forstått det: de bakerste inn først og bruk av tavler i tillegg til høytaler. Veldig venlig og flink betjening."
Ulemper: "Dårlige seter, direkte vonde å sitte i, vanskelig å finne en stilling å sove i. Veldig dårlig med benplass."
Fordeler: "The staff were extremely helpful boarding me even when my previous domestic flight arrived late and I was able to board and check in my luggage half hour before take off time"
Ulemper: "The flight was an hour late therefore I was worried I’d miss my next flight. The “kosher” meal I was given was just an apple! Hardly a meal... and the flight attendants were quite annoyed as if they were bothered. I don’t think I will fly with Thai Airways again."
Fordeler: "Whole experience was excellent"
Fordeler: "The cabin crew was helpful and excellent service. The food was exceptionally good."
Fordeler: "the crew was professional and friendly and you get alcohol on the flight."
Ulemper: "no issues"
Fordeler: "On time"
Fordeler: "Crew was very service oriented!"
Ulemper: "The legroom was horrible."
Fordeler: "quick flight"
Fordeler: "great service"
Ulemper: "Tight seat space."
Fordeler: "Absolutely great"
Fordeler: "Plane arrived on time and service was good!"
Ulemper: "When asking for a drink they where measuring you up and down. Clearly this flight has a problem with some passengers drinking to much alcohol. When you are not one of them it feels really annoying feeling you are under surveillance. Have taken this flight many times, but this will definitely be my last."
Ulemper: "Departure was delayed by 45 minutes so upon reaching Bangkok airport, I had to literally run to catch my connecting flight."
Fordeler: "The nonstop flight is great"
Ulemper: "The aliatalia lounge was too hot and no windows made it feel small and cramped. The business class seating configuration was awkward and not spacious"
Fordeler: "Flight staff friendly and helpful"
Ulemper: "Long wait at checkout in. Slow."
Even shorter legroom than domestic flights!!! Food was bad... the main cabin was HOT why the business class was freezing :(
What an awful experience flying Turkish Airlines from Istanbul to Miami. The crew were rude, unresponsive, and my food was raw and cold. I did not even eat in business class. I will not be flying Turkish Airlines again.
The flight was really hot, I am not sure why but there weren’t any air vents for the seats. We had to use our own personal fans to stay cool. The entertainment system was pretty old and hasn’t been updated in a long time. The touch screen wasn’t responsive at all.
The food and drinks were sub par.. the crew onboard was terrific, awesome bunch and so helpful.. check in could have been better as I did not get my boarding pass for connecting flight, this was a nuisance as I had to get to another desk at Istanbul Airport before transitioning to the International flights terminal. Insufficient ground staff at the Business class travel services desk. Ground staff at Istanbul airport are not very helpful and can be quite rude. But 10 thumbs up for the flight crew, thank goodness they made our flight so comfortable.
Staff is excellent. Friendly and helpful. Food was quite good. Boarding process is smooth and quick, and our flight was timely.
Fordeler: "The service"
Ulemper: "The sandwich"
Fordeler: "Very comfortable overall"
Ulemper: "Unrelated to the flight, the ground handling staff at Istanbul airport, especially the information desk, should be given a crash course in customer care."
Ulemper: "Airport arrival experience at passport control was terrible"
Fordeler: "Great service! Food was very good."
Ulemper: "That boarding. People who were not in line rushed to the front when boarding started."
Ulemper: "Had to wait an hour in line at SFO to check in for Flight . Online check in was hard because there was a need for redress code ?"
Fordeler: "Food and service in business class were splendid."
Ulemper: "Absolutely nothing"
Fordeler: "Professional nice food"
Fordeler: "Istanbul Airport has good facilities and F&B options"
Ulemper: "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"
Fordeler: "The flight and crew were fine. But I am frustrated with Turkish Airlines and their non-response about my tax refund for a flight I did not use."
Ulemper: "I am disappointed that Turkish Airlines has not responded to my request for a refund on taxes for this same flight that I did not use on February 19 because I was sick. Dhaka-Istanbul-Tirana-Istanbul-Chicago. They made me pay double what I paid for the entire round trip flight to move this flight 2 days later when I was well enough to fly. I have called and written several times and they have not responded. I have used Turkish Airlines for years and this is very disappointing, I am entitled to the airport taxes that I paid and did not use."
Ulemper: "Service was so bad from Istanbul to Kabul"
Fordeler: "Airplane crew was amazingly friendly and helpful"
Fordeler: "The Lounge at Istanbul airport is fantastic"
Ulemper: "Seating in Economy class is terrible. For tall persons like me it is a punshment to be squeazed in such a narrow space. Turkish airlines should add more space and comfort with their seating in Economy. Introduce a Premium Economy Class would solve that problem"
Fordeler: "Good new airline ,good people nice service,everything was perfect thank you turkish airline"
Fordeler: "The way flying was meant to be."
Fordeler: "great entertainment, pretty comfortable, good service"
Ulemper: "a little bit of a delay"
Fordeler: "Friendly crew"
Ulemper: "The issue of excess baggage. Would appreciate to buy on line before my flight so that I know how much to carry and also that I am covered before leaving home. Payment at the airport may be too costly as well as unreasonable. It's like a penalty for having excess luggage. This is the reason I prefer flying with EMIRATES because they afford me to but pay fir excess luggage before my departure. Planning ahead is key"
Fordeler: "Great food! Loved that you get a menu to choose from"
Ulemper: "We were not asked or given the option to choose our seats on the plane."
Fordeler: "Flight attendants need to be friendly."
Ulemper: "I will never use Turkish airlines again."
Ulemper: "The fact that I missed my connection flight in Thailand because of a two hour delay. I was never informed why there was so much of a delay and in turn I had to pay triple of what I payed before for my flight. Very disappointed. Won't be flying this airline again. Service was rude. They should be more responsible when it comes to timing. We were on the flight waiting for two hours!!!"
Ulemper: "You could be choose food... one of the dish was only pasta... what about the people who's allergic? I am... The business class crew was very stuck up! Totally looked down at people who wasn't in the business class... The Aircraft has no AC that you could adjust air blowing on you! It was incredibly hot the whole time !"
Fordeler: "Great crew. Super nice to our 4 year old daughter. They were quick, extra polite and efficient. I'm usually quite picky but this leg was perfect."
Ulemper: "It was all good(which I rarely get to say these days on any carrier)"
Fordeler: "I sat on the right side of the plane this time and I was more comfortable than last time where my seat did not recline. Food was great and this crew picked up the dishes much quicker than my first flight"
Ulemper: "I asked for white wine and lady gives me red. Then I asked for the correct one and felt an attitude only then confirmed when I rang the attendant button it took them 18 minutes, yes, I counted to come to my seat. Then I asked for another drink. This lady was not as nice as the rest of the crew and I observed. I'm sorry but I'm flying 13 hours I will be asking for things."
Fordeler: "The friendly and respectful and patient staff :)"
Ulemper: "Why does Turkish Air boarding always have to be so chaotic - pushing and shoving, etc. Why cant TK control their business class space - people from economy always coming up for bathrooms when there are plenty in the back....."
Fordeler: "The bag with the slippers toothbrush etc"
Ulemper: "The food"
Fordeler: "food is always good..crew too"
Ulemper: "less and less space in economy class for passengers not very kind boaridng people no info on posibble complimentary upgrade for Gold Card passengers"
Fordeler: "Better food and service than other airlines on which I've traveled recently. Loading passengers was disciplined and speedy. Staff very helpful. Istanbul airport is great for a long wait. If you go to a gate waiting area with no flight soon, you can stretch out and sleep. Good English-language bookstore."
Fordeler: "The service in Boston is very bad, they are not helping me, they are wasting my time, I was in the air plane and they told me to pay 80$ so they could take the rest of the luggage. Or they won't take the bag. I use Turkish airline for many years with my family and friends, but now Iam going to ruin your reputation on social media Beacause your disrespect way of dealing with your costumer"
Fordeler: "Service, food, travel exoerience"
Ulemper: "Wait time in Istanbul"
Fordeler: "Liked the strong team from the Captain's handling of plane to the cabin crew service and food."
Ulemper: "Confusion in Istanbul about connecting flights due to Turkish time change."
Fordeler: "Everything was appreciated"
Ulemper: "the entrainment system did not work"
Ulemper: "The food was horrendous. Had to buy food when I landed in. Istanbul."
Fordeler: "Selection of movies and other entertainment options"
Ulemper: "The distance between seats is pretty small. It was very uncomfortable 11 hours flight for a 6 foot tall individual. On our flight back I called flight attendant several times, however no one came and each time "call attendant" light was turned off remotely."
Fordeler: "I didn't like anything! Extremely disappointed and not planning to fly with Turkish Airline again. I been flying with Lufthansa since April 1993 twice sometime 3 times a year and I don't remember ever being annoyed, disgusted, treated poorly and rudely and disturbed with any of their flights as I was on Turkish Airline! Ms. Meryam was the rudest human being/ female I met so far! Extremely rude , unprofessionally and very unfriendly Ummi G. Gunturk"
Ulemper: "I didn't like anything! My seat was broken, didn't move , the seat arm was broken , TV screen was broken and the crew didn't have the curtesy to even bother to upgrade me to a better seat. Instead the dumped me to the second to the last seat all the way in the way which the seat didn't work either. I been on the broken seat with my neck braces around my neck on (due to a neck injury) for 11 hours and the crew didn't give a damn about me!!"
Fordeler: "Service from the flight attendants were fantastic. The food was delicious and the entertainment included plenty of movie options. I'm also glad that my bags were never lost throughout all of my flights this summer on Turkish Airlines."
Ulemper: "I know seats in the 777-300 recline but do not disrupt the next row's space. That was not the case on the Airbus A330-300. It would be nice if the same seats were on the Airbus aircraft I flew from Istanbul to Bangkok."
Fordeler: "There was a terrorist bombing in the IST airport the day before, but our flight still happened, with no evidence of destruction at Istanbul."
Ulemper: "There was a problem getting my "walker" upon arrival, but Turkish Airlines provided a wheelchair right to the baggage claim area. Very nice service!"
Fordeler: "It was a non-stop flight from Istanbul to Atlanta!"
Ulemper: "The plane was diverted to IAD right before landing to ATL. The crew told us that the plane was diverted because of "weather conditions." Once we landed to ATL we were told that there were no storms in the area!Who knows why the plane was diverted to IAD?"
Fordeler: "The crew is excellent"
Ulemper: "The seats area are too small my knees hurt as they hit just the edge of the food tray, impossible flight with the seat other than straight as you will be disturbing a lot the other passengers, although unfortunately some people do not care about the confort of the others"
Ulemper: "I really found that the crew was rude, specifically on the New York to Istanbul flight!"
Fordeler: "The Air hostess are aware of what they are doing, they can manage extra requests from different people."
Fordeler: "Everything was good"
Ulemper: "Terrible experience with Turkish airlines , I had a sick father who use oxygen machine and they make him to miss his plane to New York and make him wait for 6 hours for the next plane with no oxygen tube"
The actual flight was ok. But was a mess before departing AMS. My previous flight was late, so missed my connection in AMS. Then I spent over two hours getting things settled to get another flight. I was unable to complete my request online, and no one at KLM in AMS wanted to help. They kept giving me the run-around until I finally convinced them K was stuck without their personal help. It added a lot of stress (and about 5 more hours of transit time) to my overall journey.
Over 3 hours of delay without any assistance from klm
Listening covid restrictions and following them is completely nonsense. Avoid touching others? How when plane is full and everybody who pass around touchs me. Keep distance?? How???? Avoid walking in the plane but also wash your hands regularly with soap and water? How? I should avoid walking but at the same time you want me to wash hand regularly? It means i have to walk up and down. What is regularly for you? Every 15mins? Every hour? Every day? It is so stupid what you are telling that my brain stops to work.
Fordeler: "Yes, Very good"
Fordeler: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."
Fordeler: "Boarding was efficient and the crew were nice."
Ulemper: "the seating is horrible. it was the tightest seating I've ever experienced."
Ulemper: "De trenger å ha bedre kontroll på at passasjerer overholder smittevernsregler og sikkerhetsregler."
Fordeler: "Flight was on time."
Ulemper: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."
Fordeler: "The crew was informative"
Ulemper: "Inflight sandwiches"
Fordeler: "economy plus seats were nice, great movie selection, especially international movies"
Ulemper: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Fordeler: "Boarding was quick and flight was calm"
Ulemper: "The coffe and breakfast."
Fordeler: "Crew was great and helpful despite oversight in my special meal."
Ulemper: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
Fordeler: "Likte at det var punktlig og at de serverte drikke"
Ulemper: "1. In Flight Entertainment 2. Controlled In Flight Temperature"
Fordeler: "The entertainment was amazing"
Ulemper: "The seats were a bit hard"
Fordeler: "Good beverage service."
Ulemper: "Over an hour delayj for departure."
Fordeler: "Everything was smooth and effortless."
Ulemper: "Can’t think of anything."
Ulemper: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."
Fordeler: "Crew was great and professional."
Ulemper: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Fordeler: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Ulemper: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
Fordeler: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
Fordeler: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Ulemper: "Transfer point needs upgrade."
Ulemper: "The flight was cancelled and had to be rerouted on United Airlines."
Fordeler: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Ulemper: "Less legroom, storage space, bad food, few movie options."
Fordeler: "The service"
Ulemper: "The food."
Ulemper: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."
Fordeler: "Gaps between seats are very narrow."
Ulemper: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Fordeler: "Nothing to mention"
Ulemper: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Fordeler: "Friendly crew."
Ulemper: "So many people on a 747!!"
Fordeler: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Ulemper: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."
Ulemper: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."
Fordeler: "Really friendly staff. Great service"
Fordeler: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Ulemper: "Flight departing late."
Fordeler: "Flight crew was fine. Food was good."
Ulemper: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
Ulemper: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Ulemper: "Two hours delay in the start."
Fordeler: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."
Fordeler: "staff was fine"
Ulemper: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
Ulemper: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."
Fordeler: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Ulemper: "Nothing. This is filler text to meet the min. characters."
Ulemper: "Kommer ikke på noe"
Fordeler: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Ulemper: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"
Ulemper: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"
Fordeler: "captain was great."
Fordeler: "Alt gikk greit så totalt sett fornøyd, dro før tiden og landet før så da fikk vi bedre tid i Amsterdam før neste avgang. Hyggelig besetning."
Ulemper: "Helt grei mat men ikke noe mer enn det."
Ulemper: "hadde sete 3C rett bak economy plus der satt det bare 2-3 mennesker men jeg fikk ikke lov å bruke toallette fremme på tross av at der var serveringsvogn som blokkerte midtgangen, helt uforståelig!"
Fordeler: "Quick and efficient flight. Crew very organized. Great language skills"
Fordeler: "Business Class Seats were comfortable"
Ulemper: "Checking was slow at IAD and flight got delayed in Abu Dhabi and there was not good communication on delay."
Fordeler: "Picked me up from home in a Mercedes! Great, efficient service"
Fordeler: "Crew was cordial"
Ulemper: "Check-in - it took 2 hrs to check our bags"
Fordeler: "Crew, food and beverage"
Fordeler: "Helpful crew, great bathrooms"
Ulemper: "More organized boarding & more AC in the back of the flight"
Fordeler: "they are quiet but not as roomy as i hoped. The food was okay.prices in Abu dhabi are extortionate though for a 5 hr stop."
Ulemper: "The plane to bangkok from Abu Dhabiis a bean tin cram as many on as you can . the seat sent my backside to sleep for 3 days and my ankles and legs are badly swollen. disappointed and not looking forward to return flights"
Fordeler: "The flight attendants were mostly attentive to my needs not like a larger carrier. They were also very attractive . The boarding process was not all that bad and they waited for a flight that was coming in late verses just leaving the people stranded that was good as well."
Ulemper: "I ended up with a center center seat squished in like sardines. There was little to no comfort. Next time I'll pay for a upgraded seat or just fly another airlines. I'll probably never fly this airlines economy again."
Fordeler: "Everything, the staff were very friendly and helpful, food, flight and boarding was excellent"
Fordeler: "Good and crew were very goid"
Ulemper: "Seats were very hard and very cramped for such a long flight"
Fordeler: "Prompt departures and arrivals"
Ulemper: "Lack of leg space and the food"
Fordeler: "Boarding, crew, food remained good. RR clean."
Ulemper: "Plane older, seats and entertainment worn."
Fordeler: "SERVICE VERY GOOD"
Ulemper: "FOOD NO GOOD AT ALL"
Fordeler: "Very good vegetarian option, the crew dealt with a difficult patron quite well."
Ulemper: "Since we boarded so early and the process was long, I was lulled into a false happiness that I had a row to myself that ended up being filled at the last second before the doors closed."
Fordeler: "Plenty of spare seating. Cabin staff and crew very helpful."
Ulemper: "Entertainment was dreadful more than 50pc not working. Flight tracker not working. Back of end rear cabin seats some were loose. Dreading return legs of trip."
Fordeler: "Seats were comfortable."
Fordeler: "Bangalore airport is a bit slow but everything works."
Ulemper: "Airport WiFi in Bangalore isn’t very good"
Fordeler: "They never cared about non-muslim passenger as the flight is full of muslim passengers."
Ulemper: "Service was a bit average. Attendants bumping into you... no apologies"
Fordeler: "Never flying with Etihad before, but it really impressed me with its roomy aircraft, friendly crew, well-rounded and creative e-entertainment and fine food for its amazingly affordable price. I was somehow selected by the airplane for an upgrade flying to Bangkok which even elevate all of my experiences above. A great layover program definitely recommended!!!"
Ulemper: "Flight attendants in the economy class could be more attentive and walk around more frequently to check up passengers needs and passing out waters. Need more care to the food sanitation especially open water because I had later diarrhea after drinking it. Could be more organized for lining up different seating zones onto the flight, also seat arrangement is a bit off because bothe times I was asked to switch seats for couples and families w kids."
Fordeler: "It was a smooth flight."
Ulemper: "No entertainment but only slightly over 1:30 so it wasnt that bad. Someone stole my cell phone and Vapor between Manila and Kuwait after my hand carry bag was checked in."
Fordeler: "MUTTON WAS EXCELLENT"
Ulemper: "SAME MOVIES BOTH FLIGHTS"
Ulemper: "Unorganized lines for check in at JFK airport. Wheelchair was not provided, though it was requested before a month. Customer service rep didn’t try to call for a wheelchair."
Fordeler: "The crew were outstanding."
Ulemper: "They only had two choices of food: either vegetarian or chicken. The number of dishes were small as well. The “salad” was horrible."
Ulemper: "Head will hit the wall when using sink in toilet"
Fordeler: "Quick boarding"
Ulemper: "comfort crew"
Fordeler: "Entertainment good variety."
Ulemper: "Poor service this time. Been with Etihad many times, always been 1st class service. This time was poor. Came round once with food and drinks, followed by coffee later...not the usual standard."
Fordeler: "Good selection of movies and live TV. Ample leg room. Boarding is not as per zones. Announcements and directions at the gate are not very clear nor loud."
Ulemper: "They don't offer choice of vegetarian or non-vegetarian meals. They just hand you whatever is on the cart. Crew appears to be very defensive."
Fordeler: "The whole ambiance and atmosphere"
Ulemper: "The length of the flight!!!"
Fordeler: "Entertainment was good"
Ulemper: "Staff is rude and food was horrible"
Fordeler: "No waiting time for boarding Arrived on time Cleanliness New aircraft Entertainment package"
Ulemper: "Only 1 of the menus was available (lamb) since they run out of chicken and pasta when over half of the passengers where already to be served Crew needs to smile"
Fordeler: "the Kul-Auh was fine on the A330, food average."
Ulemper: "Refreshment service was minimal"
Fordeler: "Crew, were the best I've had on Etihad flights. The (only) male flight attendant in Business Class went above and beyond and nothing was too much trouble."
Ulemper: "Old seats, massage function not great, poor storage solutions and small toilets."
Ulemper: "The flight was delayed and the next connecting flight was missed"
Fordeler: "The crew was lovely and the food fitted our needs ."
Ulemper: "The only downside was that when I received my bag after my arrival to Dhaka my luggage was obviously opened and tape back up and I was missing a lot of things in my luggage . It was very upsetting because that has never happened to me before nor did I expect something like that to happen."
Fordeler: "All crew members were 5 star and so friendly! They checked many times on everyone, coming along with water often."
Ulemper: "The attendant who checked me at Delhi airport informed that the flight to Abu Dbabi to Istanbul was a full flight and therefore the only option was to have a seat in the middle. However, near the end of my flight I went to the bathroom and noticed there were MANY open seats with more than a handful of people that had a whole row to themselves. I wonder where she got her information because what she shared with me was totally false and I am totally appaled. very old on flight - dress warm!"
Ulemper: "They didnt provide me Accomodation with the fact that I had more than 12 hours transit"
Fordeler: "Good value for money. Everything was fine."
Fordeler: "The female crew was very unattentive. Even raising my hand and calling them, those female crew keep walking."
Ulemper: "The food was not good . I am planning to continue flights booking with Ethihad- hopefully I will select a window seat on the 2 seat rows and will select other king of vegetarian food."
Fordeler: "The plane was specious but the crew needs to improve their service ."
Fordeler: "Interior design.Soft warm colours condisive to a relaxing vibe."
Ulemper: "Only one toilet available for a cabin full of people waiting in line for longer than comfort requires.Entertainment needs an uplift.Drab and dreary."
Fordeler: "More food option"
Fordeler: "Best On time/schedule ahead arrival/boarding service."
Ulemper: "Seating arrangement need to improve on 4 seats rows."
Ulemper: "Etihad would not put me on an early flight despite having free seats on the plane. As a result of which I had a 7.5hour layover in Abu Dhabi. If they had moved me to the earlier flight, it would have left a lasting impression on me. I am looking to join a new loyalty program (from Lufthansa) and this gesture could have gone a long way."
Fordeler: "Travel bag (with toothpaste, socks, etc) was given."
Ulemper: "2. Food choices from Abu Dhabi to Bangkok was Szechwan (spicy chicken), Indian (fish), or vegetarian pasta; no international or Thai food. 2. Entertainment was stopped 30 minutes before arrival."
Fordeler: "I really loved the blanket,socks and all the other accesories they provided on board!"
Fordeler: "Sichuan Chicken was the best airline food i have ever eaten in an airline. it was quite impressive. Might be too spicy for a lot of people but i love it. I would advise that you add "spicy" next to the name for those who can't handle spicy food."
Ulemper: "Since i was travelling alone, it was asked to change my seat from an aisle seat to a fairly packed seat in the middle of the plane. i did them a favor because a son wanted to sit next to his dad. i really shouldn't have change. the seat was very cramped. like wow, the plane was small. i do not think i would do it again. ever."
Fordeler: "Good food Good Service too"
Ulemper: "Think improving better service in rest room Long flight - magazines on demand to suit each national - no idea about its practicability"