Alt er bra, ingen problem.
Ulemper: "Service at CheckIn was the worst I've ever received. The staff exuded no compassion, empathy or interest in trying to help me. I had to buy an extra checked bag and instead of giving my options clearly, they gave me a run around (do it online, call our customer service, refund your ticket at our service desk - all false). I did not appreciate that lack of competence or interest and as such will not be transacting business with Norwegian again. Furthermore, the crew on the airplane did not check on me or my row of passengers the entire flight. No water, no cookies, nothing! This was the worst display of airline service I ever seen!"
Fordeler: "Entratieiment was good. Vibration on seats all the time. Nothing complimentary. Not even water."
Fordeler: "Rakk ikke flytoget, fordi det gikk FØR det sto at det skulle gå. Ble derfor for sein til flyet.."
Fordeler: "The staff on the airplane was excellent, very friendly and accommodating."
Ulemper: "all the boarding and ticket agents were less then helpful and made me check a bag that has always fit on international flights. $100 later and no explanation as to why I had to check it. Gate agents were rude and couldn't answer basic questions."
Fordeler: "crew was nice. large double decker plane so it was nice"
Ulemper: "flight delayed for 4 hours."
Fordeler: "The crew was lovely and accommodating"
Ulemper: "You have to pay for everything. No meals, no water, was included on an almost 9 hour flight. We booked a flight through Norwegian on the way to Athens and did not have to pick a meal in advance however apparently on our return flight we had to? Doesn’t make any sense. Also there is very little room."
Fordeler: "Friendly crew. Attentive and polite."
Ulemper: "Seats need to recline more. Food needs drastic overhaul both meals and snack bar items. $7 for a croisant with a half slice of cheese and half slice of turkey is outrageous. Also, meal portion is too small."
Fordeler: "Staff was friendly and helpful- finding the proper terminal was fairly easy even without assistance got the tickets for a great price ( need to use an actual credit card as your bank card WILL NOT work for booking although the bank card will work in the shops with in the airport which made life nice as I was able to get a coffee shortly after exiting the plane"
Ulemper: "My only complaints are beyond the position and abilities of the air line or staff - although a few of the flight attendants seemed a bit tired"
Fordeler: "Kule karer i besetningen"
Ulemper: "Trangt når den i midten sitter bredbeint"
Fordeler: "The direct flight"
Ulemper: "The movie selection was not good. The employees at the gate were not helpful."
Fordeler: "I like that they start with the back first to front."
Ulemper: "The flight was delayed by 2 hours. NOBODY knew what was going on. Or anything. The communication with the ppl was horrible. Unorganized, poor custom service."
Fordeler: "The airport in Krakow was very clean with many shops."
Ulemper: "Tight space with big guys next to me but short enough of a flight to really mind this."
Fordeler: "Nice plane"
Ulemper: "Baggage policy is ridiculous. Seems random who pays and who doesn’t but they clearly target Americans. How can you fly a long haul flight and not provide water without paying????"
Ulemper: "Legroom. Complimentary coffee."
Ulemper: "Det var veldig trangt fly med altfor lite benplass."
Fordeler: "Gikk veldig raskt. De ansatte var hyggelige"
Fordeler: "Kom frem i live"
Ulemper: "Renhold, søppel og mat i setene. Veldig varmt i flyet før avgang og ble sittende en stund før avgang."
Ulemper: "The boarding process could be better organized. There is just one large line and it’s like a free for all. There are zones on the tickets but they didn’t board by the zones"
Ulemper: "att det inte blev den tiden på flyg ifrån Gardemoen som jag bokade skulle flyga kl 9tiden men blev 15tiden"
Fordeler: "Supert at den sure passasjeren i midten flyttet seg til kjente annet sted i flyet. Hun var sur fordi jeg hadde plass C som hun ville ha, jeg ba henne flytte seg til sin plass på en høflig måte. Det er en grunn til at jeg reserverer på forhånd."
Ulemper: "Maten var under enhver kritikk. Helt ihjelkokt i microen. Det som skulle være broccoli var blitt en grønngul gugge. Gulrøtter uten substans, og til slutt mørt kjøtt. Men alt for salt. Åja, glemte fløtepotetene. De var så mye varmet at den var brun og tørr helt igjennom."
Fordeler: "Ganske god mat."
Ulemper: "Alt for varierende temperatur ombord. Det gikk fra iskaldt til kjempevarmt flere ganger. To runder iskaldt og to med kjempevarme. Det må vel kunne gjøres noe med?"
Ulemper: "Avgangen var avlåst slik at vi ikke hadde noe sted å sitte ned mens vi ventet på avgang"
Ulemper: "Internett virket bare tidvis og ikke i begynnelsen"
Fordeler: "Not much"
Ulemper: "NO leg room. I’m 6’3 Food not included Drinks not included Took 2 hrs for a flight attendent to get me headphones Food service for other passengers completely disorganized causing poor service to others Waited for 40 minutes for my suitcase."
Ulemper: "Både tur og retur var forsinket med 30 og 60 minutter. Lite info som vanlig. Mistet transport videre som vanlig. Godt nyttår"
Ulemper: "Too many delays, airplane was cold"
Ulemper: "There was no food served- besides that which one could purchase. We got drinks coffee tea or water only. There was no entertainment either."
Fordeler: "Very efficient!"
Ulemper: "You got to be kidding! Charging for water!!!"
Fordeler: "Everything was great and handled professionally and efficiently, not to mention with such good hospitality and accommodations."
Ulemper: "All good."
Fordeler: "Flight was on time, staff and flight crew were lovely and seats were pretty comfortable (we flew premium). The planes are new and clean, and everything worked as it was supposed to ."
Ulemper: "The shlep from terminal two where you check in to terminal one where the flight takes off was horrible. It’s about a twenty minute walk, and no bus or shuttle to take you there. Otherwise, Norwegian was a very pleasant surprise. Food was horrible , especially after a week of delicious Spanish cuisine..."
Ulemper: "Crew member was over an hour late and held up the plane. No WiFi on the flight."
Ulemper: "Forsinkelse. Både ved avreise og ved landing"
Ulemper: "The Fort Lauderdale Terminal process may be one of the worst in the country. A bus takes passengers to a different terminal and customs is both confusing and poorly signed for connections."
Ulemper: "Alltif forsinkelser og dårlig med beskjeder"
Fordeler: "aisle seat; enough room to stretch legs"
Ulemper: "2 crew members only moderately engaged and polite (others fine); unprofessional--I interrupted a back rub one was giving another and caught the part of the conversation where one asked the other--"so you date both men and women?"; zero drinks or food were part of the price; to board, had to go down a huge flight of stairs, take a shuttle, then go up stairs to get on the plane. Since I've never had to do that before, I wasn't expecting it, and oversused an injured knee resulting in having to use a wheelchair the rest of the trip"
Fordeler: "Kanon bra flyvert.. veldig underholdene"
Fordeler: "I never leave bad reviews, but the service was not great."
Ulemper: "It was a 9 and a half hour international flight and my tv did not work. There were no complimentary meals. We also got stuck on the runway when we landed for an hour. So we were on that plane for almost 12 hours"
Fordeler: "God plass, gode seter og hyggelig service."
Ulemper: "Middag var kun 1 av tre alternativer igjen når de kom til nest bakerste seteraden. Dette er litt for dårlig med tanke på premium bilettprisen. De løste det ved å hente mat fra lowfare cabinen og det etter at de hadde servert alle på premium."
Ulemper: "1) messy boarding process 2) outdated airplane 3) zero entertainment system 4) poor food service"
Ulemper: "Giving out water should be free!"
Fordeler: "Please return my money."
Ulemper: "Please return my money."
Fordeler: "Nice new planes"
Ulemper: "The food wasn’t great"
Fordeler: "I rute begge veier."
Fordeler: "Seats were comfortable"
Ulemper: "Staff were not friendly. I specifically heard one attendant who had swapped out a meal for a passenger say out loud "she didn't like her vegan meal so she wanted another one" in front of the passenger. I found that rude and accusing. I know I did not pay for food and I expected that. However, I think that's a bit austere for a 10 hour flight. Not even water offered for non-paying passengers. I don't know how you expect people to be healthy and ok on such a long flight without water.. Will not be flying Norwegian again."
Ulemper: "Two cancelled flights and one 4 hour delayed departure"
Fordeler: "new planes, clean, easy boarding."
Ulemper: "For the price, everything was great."
Ulemper: "There is no organization when boarding due mainly to the staff's poor training/handling of groups. I also believe that when selecting seats, they should indicate where lavatories are. This knowledge is fairly reasonable to have when choosing where one is to (uncomfortable) sit for a minimum of five hours."
I late 1 min and they did not let me in, was suppose to buy ither tickets. It was no any info about 30 min check in. No refund, no help, I’m injured can’t wall fast or run.
Fordeler: "Shorter trip"
Ulemper: "The customer service at the check in booths people were extremely rude and not helpful! One of the worst experiences"
Fordeler: "Ingenting ....."
Ulemper: "Det meste ..."
Ulemper: "Every thing was perfect . Thanks"
Fordeler: "The flight was on time"
Ulemper: "Very cramped Carry bag allowance too small"
Fordeler: "I got there nearly on time"
Ulemper: "65% of customers had priority so a bun fight to get on. We then tried to use the faster entry on non priority to get into the lounge and were sent back to the priority queue. families with kids weren't given the option of getting on first. Seats were incredibly uncomfortable. Lack of space for bags."
Fordeler: "that it wasn't a long flight"
Ulemper: "the crew weren't very friendly, from checking in to landing. too stressed out I think. I wasn't made to feel like I wanted to have a return booking. Also there was pressure to add extras that I didn't want. I resisted but when I've paid for something I don't expect to be coerced into paying more for something I didn't need. For example seat selection."
Fordeler: "Some of the staff were nice"
Ulemper: "Flight was delayed four hours, and while that happens sometimes, what really upset me was the compete lack of help and competence from the staff. It seemed to me nobody knew what to do or what was going on. I tried to talk to three different desks and the cabin crew and nobody could help at all."
Fordeler: "We landed before time"
Fordeler: "On time and quick boarding, arrived before schedule and no issues with flight"
Ulemper: "Some passengers very noisy and shouting throughout flight but not the airlines fault"
Fordeler: "Cheerful staff."
Ulemper: "Being allocated when we booked seats apart to make us pay £11 to sit together. All we can take from this is that it was another money grabbing exercise by Ryanair as there were plenty of empty seats available when we boarded!"
Ulemper: "Airport security"
Ulemper: "var tull med koffert på flyplassen,hadde betalt for koffert ,men måtte betale for den,en koffert kostet jo mer en turen.på flyet ,hadde dem ikke noe av noe drikke og servere.ikke nok med deg.da vi sto og ventet på kofferten på Torp.kom den ikke på det rullebandet fra Gdansk,men på det fra Krakow.så på denne turen var det mye feil.vurderer om jeg skal bruke Ryanair noe mer"
Fordeler: "Flight delayed, 20 minutes to get through passport control, chaos at the car park due to changes & fees! Welcome back to England ☹️"
Ulemper: "Ryanair delays, Manchester airport in general, poor and anti-travelers focused"
Fordeler: "At de holder tiden. At du velger hva du vil kjøpe. Informerer greit."
Ulemper: "Jeg har ikke fått til å bestille koffert til tilbake turen.? Min datter som også skal reise fikk det heller ikke til? Er det noe man bestiller når mann sjekker inn for hjemreise?"
Ulemper: "Lack of comunicoation and lack of services. Probably it was a bit cheaper than the competitors. But I made me think twice for next time Ryanair cross my way."
Fordeler: "The captain (pilot) and the crew were friendly and helpful"
Ulemper: "2 hrs 30 min delay trapped on board without air con. I was with my son (7 weeks old) and didn’t have enough space to breastfeed and fresh air to cope with the heat."
Fordeler: "Easy to use web. Good car hire rates."
Ulemper: "Flight a bit late without much explanation. Constant raucous announcements on board but couldn’t understand any of them. Probably trying to sell us stuff"
Ulemper: "Terrible time checking in on line .Finally got some help but was told if I did not check in on line it would cost me another 55euros. :0("
Ulemper: "We booked our daughter priority so she was entitled to bring a hand carry on board. When she got the airport they insisted that she had to put her hand carry in the hold despite it having her passport in it!! The Captain very kindly helped her retrieve it from the hold at the end of the flight but why did she ever have to put it in there when she was priority and we paid for it?"
Ulemper: "Hadde ikke noe igjen hverken vått eller tørt, bare vodka og småbokser med blandevann"
Ulemper: "Delayed then not delayed then the crew were late and made no attempt to hurry themselves then wen we boarded we were told we were delayed an hour and 40 minutes so had to sit there on the plane with no1 telling us wats going on or wen we were leaving! No refreshments available while we were waiting really poor from Ryan air I won't be flying with them agen"
Ulemper: "you sent the us the wrong us the bookings the wrong way round malaga to newcastle 10th of march instead of the other way rounding the same on the return flight newcastle to malaga 17th march .hence had to rebook costing us a fortune.!!!"
Fordeler: "Staff good and flight on time"
Ulemper: "Cost of on board services"
Fordeler: "Boarding and flying time very good"
Ulemper: "Noisy passengers (stag party and 40birthday)"
Ulemper: "Delayed flight then held in pens for ages then held on the plane too."
Ulemper: "I was trying to check in in the past 24 hours. The system wouldn’t allow me and I ended up paying 50 Euros extra only to check in what I had already paid for in full in the first plCe. Then, just to top off the wonderful morning - I got an agent whose attitude was extremely rude and poor to inform me correctly what was the next steps and procedure. Finally, both my hand bags carry on get checked in and now I am stuck at the airport waiting for two little bags that could’ve easily got on top of my compartment where I was."
Ulemper: "Seats don’t recline"
Fordeler: "That there was a possibility the plane crashed, so my flight would end earlier."
Fordeler: "No hitches. I recently bought proper cabin baggage with Ryanair approved dimensions and had checked in online so no hassles. If you follow Ryanair guidelines and have requested paperwork and baggage allowance your experience should be incident free."
Ulemper: "Nothing to declare."
Ulemper: "The Ryan Air staff were ignorant and complained when asked any questions."
Ulemper: "My connection at Stansted was very tight. Faced with long lines which could have mennt me missing my flight, I was five no option it to upgrade my ticket. Flight was also 20 minutes late."
Fordeler: "easy to check in with self-service check in and bag drop"
Ulemper: "seats are not particularly comfortable"
Fordeler: "The boarding was efficient flight"
Ulemper: "Flight was delayed. Seats are not comfortable. I was in a bus at the back and when it arrived at the demarcation door, the driver didn't open all the 3 doors! He only opened the front door beside himself so everyone had to exit by that door."
Ulemper: "Never got a heads up for boarding pass and baggage. I now know to pay $100.00 more when dealing with your competitors."
Fordeler: "Everything was acceptable apart from their petty ploy to split couples up"
Ulemper: "Because we don't want to pay extra for seating we don't check in until 4 days before the flight. Usually this is not a problem but on this flight they split us up, one at the front & one at the rear, then they ask if we want to pay extra to sit together. This is a very petty ploy to get extra money. It doesn't work !! The passengers just swop when on the plane"
Fordeler: "Crew when asked was very helpful and polite. They were definitely working the entire flight to assist people."
Ulemper: "Crew took about the entire flight to handle the food and drinks, coming from both ends. This caused a block to the bathrooms and people waiting long periods and finally just stuffing in all over the place to get passed the carts. Expensive flight for us since we had to buy the same day. While most of the security attendants were great, I did have to wait a very long time to get a pat down I requested rather than go through the scanner (required to be in a separate room) that was 95% the same as the one they were giving everyone after they came through the scanner, with the only difference being a hand and belt line swipe and paperwork. I have had this same procedure done in three airports prior on this trip and all were more aggressive/thorough and did not require a separate room and extreme wait. Though again, all the female staff were great."
Fordeler: "Everything was very good"
Ulemper: "The fact that I couldn't go"
Fordeler: "In flight experience was great."
Ulemper: "First time flying RyanAir and didn't checkin before arriving at airport. We're treated extremely rudely and charged Euro 100. Had priority boarding but boarding was horrible."
Fordeler: "Priority boarding that I paid for. Security Fast Track that I paid for."
Ulemper: "Interminable lines to simply drop bags with pre-paid bags and boarding passes printed at home -- It took an hour! Check-in staff seemingly oblivious to what is happening around them. About the most cramped seats on any airline I've taken (and I've flown in virtually all parts of the world, and I'm small). Constant harangue over the PA from in-flight staff trying to sell things, even lottery tickets."
Fordeler: "Price was ok if you don't have to check in luggage."
Ulemper: "Had to check on line to avoid a check in fee !!! Seats are crammed, thank God it was a short flight. Long line to check bags & to board"
Fordeler: "The air crew were excellent"
Ulemper: "Communications around boarding and gates was chaotic and our take off was delayed for over an hour. Staff were rude and unhelpful. They seemed confused themselves and found it difficult to communicate anything helpful to passengers"
Ulemper: "They took my cabin luggage to the cargo even though it is the right size due to no more space in over head compartment and I believe if they where strict about the size with the All Pax and only allowed one price each in the hand the compartments would have been sufficient. You need to make sure to ask pax to be at check in desk 2 hrs before dept during peak periods due to security takes longer time make the story short I was happy with the above all standards Abdullah Benafif."
Fordeler: "Besides bad weather conditions we landed perfectly"
Fordeler: "Boarding was ridiculous from both ends of plane with people from back end squeezing past people from front end to find their seats. They list my checked backpack on a flight from Amsterdam to Spain. It took 5 days to get it back. Crazy!"
Ulemper: "Everyone had backpacks that got checked for free. Why did I pay to check my luggage? Stupid."