Fordeler: "Professional and safe"
Ulemper: "Better boarding (lines too long)"
Fordeler: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."
Ulemper: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"
Ulemper: "Flight was over booked"
Ulemper: "Flight was late abolutnie 1 hour"
Fordeler: "Good airport . Punctual flight ."
Ulemper: "Changing in luggage information was annoying"
Ulemper: "Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either."
Ulemper: "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"
Fordeler: "Everything went to plan and we were very happy"
Fordeler: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Ulemper: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
Fordeler: "The air hosts and hostesses were very polite and courteous."
Ulemper: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."
Ulemper: "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."
Fordeler: "Crew nice,seats ok"
Ulemper: "Expensive hold luggage,rip off"
Fordeler: "i was able to use their app to download my boarding pass so didn't need to look for somewhere to print my boarding pass while abroad, boarding went well, flight was good and crew was good, seat was comfortable, so overall i was pleased with everything. Thank you for a good experience."
Ulemper: "Everything was good"
Fordeler: "Good legroom and comfortable seats"
Ulemper: "Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!"
Fordeler: "Nothing really"
Ulemper: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."
Ulemper: "Extra charges. £35 to check bags in"
Fordeler: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Ulemper: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Fordeler: "Pilot flew well Cup Noodles available to buy"
Ulemper: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Ulemper: "It a good option, a good price, i will fly again"
Fordeler: "Quick to board, smooth take off and landing"
Ulemper: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"
Fordeler: "The staff and flight were top knotch . Could not fault them ."
Ulemper: "Nothing to dislike ."
Fordeler: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Fordeler: "Price and schedule. Going on time with no delays. Good value for money."
Ulemper: "Very hard on baggage policy"
Ulemper: "hot on the plane"
Fordeler: "Cabin Crew and Pilot did their best"
Ulemper: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"
Fordeler: "Crew were friendly! The app for the journey is good."
Ulemper: "announcements a little muffled. A delay caused us to wait on the bus for a good half an hour which was somewhat uncomfy, and the plane was very warm. couldn't take my shoulder bag on as well even though I could've put it under the chair, which I feel like is a sneaky way of making you pay for the speedy boarding thing."
Fordeler: "Arrived only slightly delayed"
Ulemper: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"
Ulemper: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
Fordeler: "Nothing at all"
Ulemper: "The fact that they have small carry on allowance (free) or with a 7cm difference in width a "large carry on" allowance . To be safe I purchase the extra allowance for large carry on which I paid £19 for on my outward journey. When clearing the check-in gates on my outward journey in London the check Inn clerk informed me that I did not have to pay the large carry on allowance. According to her in my bag but it's been classified as small. On my return journey I decided not to purchase the carry on allowance and I was told that I should have purchase it online instead I had to buy it at the airport at a premium. I won't fly with Wizz Air again."
Fordeler: "New aircraft"
Ulemper: "Boarding was horrendous. Flight was late in."
Fordeler: "We arrived safely"
Ulemper: "Told our bag was too big even though we'd paid for a large carry on, which we already knew fit in the overhead compartment (plane was an airbus A320). We were then required to check our bags, but not until after we were told to combine our personal item with our large carry on bag & then told that it was too big. instead of crediting us the amount we'd already paid (€20), we were charged the full checked bag fee of €55. The gate agent was also very rude and not proficient at her job, causing us to delay the plane's departure. Exceptional customer service may have included refunding us the large carry on bag fee. Additionally, our 2hr flight cost us almost $200 each, not what I would call a budget airline price. We will not be flying Wizz air again & do not recommend this airline."
Fordeler: "It was quite good at boarding, quick and efficient (from/to)."
Ulemper: "So noisy flight. I have never flown before in a such a noisy flight. Totally nightmare! Kids screaming and yelling and parents couldn't handle the situation all passengers were looking. Crew didn't ask if they need any help.."
Fordeler: "The plane and crew from Pilots to Flight staff more than perfect. We was kept informed all the way as take off was perfect, and the landing at London Luton was the best have ever had as you normally land land then get an extra hard heavy jerk to slow us down extra hard braking. The Pilots of W6 4503 on 23rd of August 2017 is a credit to your company as they landed without the extra hard braking you normally get. Those pilots both of them should teach the other pilots's of your company how both of the pilots did it, and even teach other airline pilots the same IT WAS A VERY SMOOTH LANDING. Give the pilot's a commendation or an award as I would like those pilot's on any of my flights I have in the future. You can let them know it was me that told you to credit them in the highest award they can get please. Let their bosses, and company owners know this as well. So maybe if you call them in the office for something PLEASE CREDIT THEM for the PERFECT LANDING MORE THAN A CREDIT TO YOUR COMPANY as I put that ion bold to enforsize a perfect landing."
Ulemper: "I was in 24B middle seat which was very cramped as the seat too small and back of seat too low, knee area not enough, no chance of getting to sleep as you cannot get comfortable enough as you cannot even sleep on the tray, kids screaming all around me, people behind me kept kicking moving my seat, people in front of me too loud Bulgarian's. At Varna airport me and others queued up in check in 2 and 3 patiently, and after about 20 minutes queuing two people jumped the queue in check in 1 as the second guy I had to tell him we have been waiting you cannot jump the queue and to go to the back of the queue, and a guy walked straight into check in 1 before check in 2 and 3 was opened and got his bag done, and a big group of people with prams etc was not even in check in lane 1 where they was sorted out well before us queuing as they just turned up and got there bag etc slips on the prams etc. A lot of the information on board was in Bulgarian and not in English only a very small thing NOT TO BLAME THE PLANE STAFF in any way."
Ulemper: "Never ever gonna choose Wizz air ... not a frist time I had to pay extra because of the suitcase ... But this is happening always on Hungary not in London."
Ulemper: "The flight is late from tlv to luton and from luton to tlv."
Fordeler: "Flight was on time unlike outward trip which was just under 2 hrs late"
Ulemper: "Very rude boarding staff on ground. Tried to charge me for the hand luggage but did put a small luggage sticker on when I didn't respond. Seats do not recline so most people slept on the pull down tray as a pillow."
Fordeler: "The ground crew in Varna were a thousand times better than Luton. Excellent flight and service...even with an hour delay."
Fordeler: "We landed in one piece"
Ulemper: "I didn't receive my online check in details so I couldn't check in. I was abroad so chasing up details I should have been provided with / were never told that I should have, were not on the top of my to do list. I only found out that I had to check in online and that I hadn't been provided with these details when I arrived at the airport. I spent 30 minutes on hold before the problem was rectified and I was given my online check in details but it was now top late to check in online (by 5 minutes ). The flight was delayed due to a number of things - a late arrival, people being let onto the plane slowly, people not sitting down and allowing the plane to taxi and leave. This had a knock on effect of making the plane land late and for me to miss my connection (train) so basically through last minute.com not providing me with the correct details regarding the flight and the flight then being delayed it tripled my whole journey back home."
Fordeler: "Pleasant staff and good flight"
Ulemper: "A bit of difficulty to check bag in online after original check in ...."
Fordeler: "I use Wizzair very often .flight is always good.Pilots and crew are very well experianced.so if turbulences there is still trust in flight crew .today is very misty and cloudy in London .Very good landing in these bad conditions.i want to Thank all team of the crew."
Ulemper: "Turbulences.It is sad that wizzair charges very high cost large cabin bags (especially on holidays time is bags different price than other months.)but other companies as Easyjet and ryanair allows one big and one small bag for free on board"
Fordeler: "Horrible company never book with them"
Ulemper: "No hand luggage Normal luggage is the most expensive in the market ! No customer services ! Do ur self a fav and don't book it"
Fordeler: "The journey took less than it supposed to. Amazing service"
Ulemper: "The bag policy with the airline makes the cheap flight not worth it. Only one carry on allowed and each checked bag is $50"
Fordeler: "Flight on time"
Ulemper: "Needed to pay 50 euros for luggage. Beware that unless you have a kids suitcase you will need to pay for luggage. Also, when boarding the hostess was pushing me to show my boarding pass- it took 30 seconds but she was already trying to push me to the side and let others board. Patience and understanding would have been nice. Seats are the smallest of all the regional carriers - not my first airline choice to travel for next time."
Fordeler: "Staff were friendly, when they weren't trying you charge you for everything"
Ulemper: "I've flown on dozens of airlines, and Wizz Air has to be one of the absolute worst in terms of arbitrary and punitive charges. I managed to avoid them, but you never know when they'll give you a €30 fee because your shoelaces are too long."
Ulemper: "Tried to check in online was unavailable the system upon arrival they charged us an extra €105 it's theft"
Likte prisen på flybilletten. Komforten er ikke den beste.
Plane was late, boarding was cumbersome, luggage missing and no communication. Waited 1 h for luggage and no one to tell passengers the luggage was missing. After one hour we were told that Ryan Air captain knew all along that luggage was missing and decided not to tell us. Priceless
I late 1 min and they did not let me in, was suppose to buy ither tickets. It was no any info about 30 min check in. No refund, no help, I’m injured can’t wall fast or run.
Fordeler: "Friendly ground staff at Alicante airport."
Ulemper: "Airplane was dirty, floor covered in food from previous flight."
Fordeler: "Lovely crew, comfortable seats and bang on time."
Fordeler: "Terrible crew impolite and rude"
Fordeler: "Ingenting ....."
Ulemper: "Det meste ..."
Ulemper: "Ryanair website did not work properly for check in and I was charge 110euro extra upon arrival at Athens airport - myself and my fiancé are very disappointed. We arrived at the airport 2 hours before our flight and we were told we could not complete our check in process as it was only available online. The flight had delayed 1 hour and we still payed 110 euro. The crew had very rude attitude. This was the first time flying with Ryanair and it was a complete disaster. I believe it is unacceptable to pay for something that it was not my mistake and I except to receive a response from you soon."
Fordeler: "Most uncomfortable seats I have ever been. The Thames train link seats I took to St Pancras was 10 times better. 49 minutes late departure from Athens and not a single word of apology. The crew onboard was friendly."
Ulemper: "You figure..maybe say we get some compensation for the delay?"
Ulemper: "I don't mined the flights it is the long walk to the plane."
Fordeler: "We arrived at our destination as did our bags"
Ulemper: "Boarding experience, timely departure, menus available to peruse, staff attitude poor, variety of options limited for an 1145 flight.......I could go on but they don’t care anyway!"
Fordeler: "We landed before time"
Fordeler: "Busy but efficient"
Ulemper: "Waiting too long for baggage"
Ulemper: "One hour late."
Fordeler: "Good flight and cabin service - on time."
Ulemper: "Long walk to gate. Boarding was like herding cattle. Far too few seats in departure lounge."
Fordeler: "Flight was usual"
Ulemper: "Boarding was delayed for about 15mins but the pilot made up for it."
Ulemper: "var tull med koffert på flyplassen,hadde betalt for koffert ,men måtte betale for den,en koffert kostet jo mer en turen.på flyet ,hadde dem ikke noe av noe drikke og servere.ikke nok med deg.da vi sto og ventet på kofferten på Torp.kom den ikke på det rullebandet fra Gdansk,men på det fra Krakow.så på denne turen var det mye feil.vurderer om jeg skal bruke Ryanair noe mer"
Fordeler: "Flight delayed, 20 minutes to get through passport control, chaos at the car park due to changes & fees! Welcome back to England ☹️"
Ulemper: "Ryanair delays, Manchester airport in general, poor and anti-travelers focused"
Fordeler: "At de holder tiden. At du velger hva du vil kjøpe. Informerer greit."
Ulemper: "Jeg har ikke fått til å bestille koffert til tilbake turen.? Min datter som også skal reise fikk det heller ikke til? Er det noe man bestiller når mann sjekker inn for hjemreise?"
Ulemper: "There check in app did not work and got charged for airport check in. Airport staff was useless and cared less."
Fordeler: "Cloud outside of airplane."
Ulemper: "When this stupid company will departure ontime?"
Fordeler: "Easy to use web. Good car hire rates."
Ulemper: "Flight a bit late without much explanation. Constant raucous announcements on board but couldn’t understand any of them. Probably trying to sell us stuff"
Fordeler: "You got what you paid for"
Ulemper: "Hadde ikke noe igjen hverken vått eller tørt, bare vodka og småbokser med blandevann"
Ulemper: "Huge immigration lines at Luton - so bad"
Ulemper: "Departure was nearly 30 minutes late!"
Fordeler: "Flight was smooth nice and on time"
Ulemper: "Delayed flight then held in pens for ages then held on the plane too."
Fordeler: "No quest when we boarded. Hand luggage was allowed inside the cabin and not placed in the hold as has been on the last few trips."
Ulemper: "the quality of the announcements is poor. The staffs accents are so heavy that the announcements cannot be heard and or understood."
Fordeler: "Great staff and flight on time"
Fordeler: "Very cheap flight, attentive and polite cabin crew"
Ulemper: "Delayed flight but left standing at the departure gate in Dublin waiting 30 mins for no reason"
Fordeler: "Crew attentive and helpful"
Ulemper: "Having to pay for drinks. Even water. Other carriers you get food and drinks free. Ryanair might say it's cost saving but readjust can do it. And £3 for a bottle of water is ridiculous."
Ulemper: "Seats don’t recline"
Ulemper: "They didnt took care for me reach my destination. Even After they they new that was ryanair mistake."
Fordeler: "Not alot,crew was pleasent and staff in London were lovely"
Ulemper: "Small seats, uncomfortable,over priced drinks and food terrible landing.delayed"
Fordeler: "Cheap as chips and only took an hour instead of 90 mins; happy out!"
Fordeler: "I randomly was allocated the emergency exit aisle so not all bad, however my bag was placed in the hold therefore delaying the experience home."
Ulemper: "Blunt staff, poor check in process, sold too for the whole fights. Sat away from my misses although there was a spare seat next to me."
Fordeler: "Ryanair prices are good. You do have to keep in mind to pack light as they do charge for any bag that cannot be brought onto the plane."
Ulemper: "Would like to have one bag checked for free."
Fordeler: "Staff is ok"
Ulemper: "Flight delayed more than 1.5 hours. We were seated apart."
Fordeler: "We paid for our seats but the staff decided to move people that were separated due to Ryanairs booking system to move with us who had paid for seats. No good"
Fordeler: "Left on time arrived 20 min early"
Ulemper: "Poor airport facilities then poor seating on aircraft. Lots of fractious children on board more time spent in aisle than seating. I was constantly bumped throughout flight"
Fordeler: "The flight took off to time"
Ulemper: "Making us to wait in line for over 30 minutes to board the plane that came in with passengers right in front of us. No entertainment on board at all. No wifi"
Fordeler: "This flight was one time, all of the staff were very kind and efficient, and we had a pleasant experience."
Fordeler: "I only had an hour to grab my luggage and my next boarding pass. I made it to my flight with over ten minutes to spare."
Fordeler: "Not much."
Ulemper: "It was a total faf in the airport in Marrakech. Things work differently which is fine but the airline should really inform you that in order to progress through to passport control you need to go to the check in desk (even though you checked in online ages ago) to get a stamp. It took ages and ages and the lack of communication was annoying. Ryanair sent out an email warning about longer security waits but didn't specify. The problem is most people who travel Ryanair don't have bags to check in so naturally like every other place you would go straight through. And if that's not the case then tell people!!! Very frustrating."
Ulemper: "Uncomfortable seats"
Fordeler: "Besides bad weather conditions we landed perfectly"
Ulemper: "that we need the Ryan Air app and can't print our boarding passes at the airport."