Listening covid restrictions and following them is completely nonsense. Avoid touching others? How when plane is full and everybody who pass around touchs me. Keep distance?? How???? Avoid walking in the plane but also wash your hands regularly with soap and water? How? I should avoid walking but at the same time you want me to wash hand regularly? It means i have to walk up and down. What is regularly for you? Every 15mins? Every hour? Every day? It is so stupid what you are telling that my brain stops to work.
Fordeler: "Yes, Very good"
Ulemper: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."
Ulemper: "De trenger å ha bedre kontroll på at passasjerer overholder smittevernsregler og sikkerhetsregler."
Fordeler: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Fordeler: "Pleasant crew. Appropriate and efficiently served snack."
Ulemper: "Boarding and disembarkation were slow."
Fordeler: "Newer plane, crew was amazing, seats were adjustable"
Fordeler: "The crew and the timing were ok"
Ulemper: "The seats were uncomfortable"
Fordeler: "Likte at det var punktlig og at de serverte drikke"
Fordeler: "Seat was comfy and spacious for economy class"
Ulemper: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."
Fordeler: "Reasonable space in economy class seats"
Ulemper: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Ulemper: "Staff rude and short"
Fordeler: "The friendliness of the crew"
Fordeler: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Ulemper: "the headrest is hard. Apart from that- all was fine"
Fordeler: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Ulemper: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"
Fordeler: "Being fed was amazing and watching free TV was great!"
Ulemper: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Fordeler: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Ulemper: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."
Fordeler: "Crew were great, food, entertainment, seat and everything else was great as well."
Ulemper: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
Fordeler: "On time and friendly crew"
Ulemper: "Boarding needs improvement"
Fordeler: "Flight duration"
Ulemper: "Very stingy with the drinks Cramped seats"
Fordeler: "Staff very pleasant"
Ulemper: "Evening snack was not the greatest breakfast was pretty food"
Fordeler: "Easy to board and easy flight."
Fordeler: "Everything excellent. Comfortable seats in business."
Ulemper: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Fordeler: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Ulemper: "there was no lounge close to our departure gate"
Fordeler: "Food was just fine, movie selection very good"
Ulemper: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"
Fordeler: "Excellent very good"
Ulemper: "Everting so good ex"
Fordeler: "Booked extra room seat which gave me good room for seating"
Ulemper: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."
Ulemper: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."
Fordeler: "Comfortable seats. Warm plane with happy staff."
Ulemper: "Maybe a second sandwich option for food, not everyone likes cheese."
Ulemper: "They stole my money"
Fordeler: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Ulemper: "Flight was delayed due to weather in Amsterdam area"
Fordeler: "Flight was delayed for three hours and was a very stressful flight"
Ulemper: "Flight was not on time and got to destination very very late pier management of aircrafts"
Ulemper: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."
Fordeler: "Wider seat than most business class"
Ulemper: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Fordeler: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Ulemper: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."
Ulemper: "magazines very dog eared and some badly torn"
Ulemper: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
Ulemper: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."
Fordeler: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Ulemper: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."
Ulemper: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"
Ulemper: "Kommer ikke på noe"
Fordeler: "Service was good"
Fordeler: "The service, entertainment, food, the crew, the aircraft were excellent."
Ulemper: "They put us in a Transavia plane."
Fordeler: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Ulemper: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."
Fordeler: "Alt gikk greit så totalt sett fornøyd, dro før tiden og landet før så da fikk vi bedre tid i Amsterdam før neste avgang. Hyggelig besetning."
Ulemper: "Helt grei mat men ikke noe mer enn det."
Alt fungerte meget bra. Crew var vennlige og opplagte, hadde fokus på jobben og hadde kontroll på oppgavene. Bare positivt å bemerke! Reiser mye med Finnair, og den gode opplevelsen er standard. Personalet får antagelig skolering og kan omgås passasjerene med vennlighet og respekt.
Very nice experience with Finnair, especially transatlantic flights. Professional crew, excellent service, scheduled on time, headache free environment, very clean and looks like new airplane. Only positive emotions. However, the aircrafts on domestic or short range flights look outdated, and definitely there is room for service improvement.
Ulemper: "A better breakfast..."
Ulemper: "- Leave in time - Working onboard entertainment system"
Fordeler: "Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor."
Ulemper: "Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor."
Fordeler: "Crew great."
Ulemper: "Seats too close together. Armrest on aisle could not be raised making exit almost impossible."
Ulemper: "The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange."
Fordeler: "Crew was great."
Ulemper: "Delay of almost 24 hours."
Fordeler: "The staff was great, helpful and polite. Seating was fantastic, exit row with our children together in front of us."
Ulemper: "We already had printed out tickets but it took over an hour and twenty minutes to check out bag. Additionally the flights departure was delayed by 25 minutes."
Fordeler: "1. Leg space is bigger then on other companies 2. Crew was really affable 3. Free wine"
Ulemper: "Meal was not too hearty. Breakfast in Indian style was too spicy for me. May be I should request a special meal on check-in. And one more thing, Helsinki airport is cold for me. I spent e hours in down vest. Be warned."
Fordeler: "reasonable leg room comfortable seat"
Ulemper: "No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better"
Fordeler: "I will recommend to my friends and families."
Fordeler: "Pleasant and friendly crew. Attentive and professional service."
Ulemper: "Late inbound flight made our flight delayed. No info at gate, until a few minutes before boarding. Small, crammed seats. Very worn seatbelts gives a less than favorable impression."
Fordeler: "Food and entertainment is good"
Ulemper: "They had hidden checked bag fees. Their website says flights from the US get a free checked bag. The checkout charged me $60 to check a bag, when I looked on my reservation it says it’s $55 and when I called customer service they said they charge $100 to check 1 bag less than 20kg for an international flight"
Fordeler: "God og personlig service ombord. Her ble man tatt godt vare på."
Ulemper: "Forsinket avgang, enda alle passasjerer var ombord i tide og boarding var «completed» før avreise."
Ulemper: "They canceled the flight after 5 hours of us sitting on the plane. They sent us away and told us to check back in in the morning. There’s been no communication since. I’m still at the airport. It’s been 16+ hours."
Fordeler: "Free movies, TV shows, ok seats (but hey, it's a plane), great meals and service, and a pillow, blanket and water for each person. I really enjoyed both flights with Finnair and would gladly pick them again!"
Fordeler: "Check- in to arrival was what I would expect from a flight. It was my first flight with Finnair and I will fly with this airline again."
Ulemper: "No complaints."
Fordeler: "Super quiet and comfortable flight, dedicated service, punctuality."
Ulemper: "I liked it all."
Fordeler: "Its a short ride."
Ulemper: "Short ride."
Fordeler: "Great service, good legroom, huge screens for entertainment, and nice Marimekko designed blankets and other items. Overall a very nice experience"
Fordeler: "We were kept informed about the delay"
Ulemper: "Has to wait 14 hours in Helsinki for a 25 minute connecting flight"
Fordeler: "The crew was friendly. We were delayed, but I think that's because we were waiting on travelers with delayed connecting flights."
Ulemper: "The food was very heavy, heavier than airplane food usually is. The touchscreen TVs were not very responsive."
Fordeler: "Good imfo"
Fordeler: "They were on time"
Ulemper: "Low level service, quarrel at the check in about size of the hand luggage (fits all standards, excepts self imposed Finnair rule <8 kg). Poor to no service."
Fordeler: "Entertainment options were fine. Crew was courteous. Boarding was fast. Flight was on time."
Ulemper: "Economy seats were more cramped than other international economy flights I have been on. My knees were against the seat in front of me the entire 9-hour flight. There were supposed to be 2 options for meal, but by the time I was served there was only one remaining. The meal itself was passing."
Fordeler: "In cabin crew was good. Good service"
Ulemper: "Crew at gate wasn't really friendly. Made some of us check in our carry ons stating that the flight was full, but I found on the plane that there was tons of overhead space after everyone had boarded. I had a connecting flight to tallin for a conference and was nervous that my checked in carry-on wouldn't make it."
Fordeler: "No frills but efficient"
Ulemper: "Food choice limited"
Ulemper: "Experience was totally let down by the airport; nothing to blame the aircraft staff though. Avoid Helsinki airport like the plague for stopovers: bad signage, woeful information how to get to the city efficiently in English. HORRIBLE experience when trying to get lost property: you got to PAY for your initial email or pay top dollar just for a stupid and aggravating phone call!!! The number of exclamation marks is not exaggerated here. You can't even ask if they even have the item in their possession. Rarely had such a bad experience at an airport, and I travel a lot for work. This alone makes me think thrice about EVER getting Finnair again. Same company that manages the airport, so I'm giving this flight a bad review."
Fordeler: "In JFK the Finnair staff helped us expedite our connection process (the flight from Helsinki was delayed and we hardly had time to make the connection)."
Ulemper: "The flight was delayed by almost 4 hours. It was a miracle we made our connection in JFK."
Fordeler: "HiFly is awful. Terrible food. Really not much service. It gets you from point A to B ..... but not always. Our return flight was cancelled with no reason given. Instead of a 2pm direct we were put on an 8am with a layover. The only saving grace is that our transatlantic was on Delta, which was amazing."
Ulemper: "Awful food No service Outsourced both flights to a low budget third party carrier Canceled return flight with no reason or apologies OR compensation (as of this moment) provided"
Fordeler: "Finnair is great. I travel with a cello and they were terrific! 1. They understand and respect musicians and the anxiety involved in traveling with a large, fragile musical instrument. 2. The staff was very responsive and helpful in answering my questions and concerns. 3. Finnair employees are a totally professional group of people and friendly, too. all the flights were smooth. I've flown a lot and for me Finnsir is always the best choice to Moscow."
Ulemper: "The experience going was great. Coming home, the plan was old, but it didn't bother me."
Ulemper: "A very very small plane. Cold staff"
Fordeler: "Very comfortable"
Fordeler: "Good food, two hot meals."
Ulemper: "Unfortunately the flight was done by HiFly , not Finnair. Boarding took almost two hours, the whole flight crew behaved is if they were doing everybody a favor by being there. Entertainment options included like 6 movies and 2 tv shows, only 2 movies were more or less new, not much for a 10.30 hour flight. We really enjoyed our experience on the outbound flight with Finnair and were looking forward to this flight also, but Finnair didn't service this flight."
Fordeler: "Great service, great food, and comfortable seats."
Ulemper: "There is no wi-fi There is no possibility to charge your mobile"
Ulemper: "No room on flight ran out of wine and food before getting to the back 1/3 of plane where I was sitting I can say one of the worst travel flights I've ever had"
Ulemper: "Touch screen TV harder to switch channels/choices. You either touch hard or harder on screen (mostly few times)."
Fordeler: "Airplane was pretty spacious and clean and it had all the amenities of a newer plane"
Fordeler: "Made up some of lost time from delayed departure"
Ulemper: "Seats cramped"
Fordeler: "I most liked milk lactose low for my coffee . I can't criticize about food because I was offered only beverage this time with only an hour flight. Hehe ."
Ulemper: "Nothing made me uncomfortable except for the concern about stealers in most of Europe . I didn't experience it yet but tons of times I've heard about stories of tourists ."
Fordeler: "The economy seating was relatively comfortable and spacious, compared to some other airlines, and we boarded and departed on time. Boarding was quick, if chaotic."
Ulemper: "They gave us ipads to watch movies, which were old and didn't work well, but were difficult to hold if you also got a tray or a drink. They didn't give you much water and it was hard to get service. The airplane itself looked pretty old and a little run-down."
Fordeler: "British airways offers amazing entertainment selections on the Screens over 25, food was good"
Ulemper: "Check in line was terrible, I had checked in online but still waited over a hour to bag drop, service was not great either the flight attendants were not happy at thier job.."
Fordeler: "everything was ok."
Ulemper: "I couldn't check in on time as the booking numbers were different on the actual company that was flying me. I was trying to do this on my phone and I had to call in each time. couldn't do it on the computer."
Fordeler: "Courteous attendants on board! Food not bad!"
Ulemper: "Flight was delayed by more than an hour and there was on one announcement unril we boarded! It would have been nice after half an hour to get an update."
Fordeler: "It was a pleasant flight, easy boarding, crew friendly."
Fordeler: "The flight attendants actually seemed to enjoy their jobs, they all were very nice and smiled not like other airlines where the attendants are very stiff and anything you ask for seemed to annoy them. Drinks sizes more generous than most airlines."
Ulemper: "a long flight from lax to lhr needs more snacks and refreshments"
Fordeler: "It was not Finnair it was all British airways."
The de-planing process could have been better in Buenos Aires - it took a long time before the aero bridge was connected - not the fault of Air France..
Hyggelige og effektive ansatte. Derimot er flyene til og fra Oslo alltid forsinket og i vår tilfelle var det på 25 minutter. I tillegg, er kabinene på enkelte fly delvis utdaterte, smart å sjekke på forhold hva slags fly du skal fly med. Ellers er det er svært bra selskap som jeg anbefaler å bruke.
Fordeler: "Upgrade was easy! Crew was beyond exceptionable! Can’t wait to fly again, guys!"
Fordeler: "Yeah Everything well organized"
Ulemper: "I believe so"
Ulemper: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"
Ulemper: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."
Ulemper: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."
Fordeler: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Ulemper: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."
Fordeler: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Ulemper: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."
Fordeler: "The crew was nice and the seat comfortable."
Ulemper: "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."
Fordeler: "Crew was nice."
Ulemper: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."
Ulemper: "boarding wasn't good."
Ulemper: "Not to be late ,and not to loose my luggege"
Fordeler: "The crew was friendly!"
Ulemper: "Once again no vegetarian options."
Ulemper: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."
Ulemper: "Boarding at CDG was awfully slow"
Ulemper: "2 hours delayd and 1 free cup of water-:("
Ulemper: "Better in flight entertainment"
Fordeler: "Intranet wifi meant I could watch entertainment on my iPad"
Ulemper: "Seats are very uncomfortable"
Ulemper: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."
Fordeler: "The crew"
Ulemper: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."
Fordeler: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Ulemper: "I didn't really use the in flight entertainment - the usual movies, tv etc"
Fordeler: "Quick and efficient not lying more to say or critique."
Ulemper: "Coffee and a bread roll as a snack??"
Fordeler: "Not much but the staff"
Ulemper: "No room, boarding was slow, zero bag or legroom"
Fordeler: "My seat"
Ulemper: "Tiny uncomfortable seats."
Fordeler: "More experienced, professional crew, better food and service."
Ulemper: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."
Ulemper: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."
Fordeler: "Boarding this large plane went relatively quickly and orderly."
Ulemper: "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."
Ulemper: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."
Fordeler: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Ulemper: "Nothing to like"
Fordeler: "The entertainment screen was a small 4" screen. The movie selection was outdated. The screen in my seat did not work. Flight attendant said she would "call to have it reset" but it never worked. Fortunately, there was an adjacent empty seat that I moved to on my own initiative and without the flight attendant offering a seat change."
Fordeler: "The free glass of red wine when the plane finally took off."
Ulemper: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"
Fordeler: "Plane was comfortable and new."
Ulemper: "Nothing really."
Ulemper: "Please see comments above about this flight."
Fordeler: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"
Fordeler: "The quality of service from the staff and their courtesy. A great asset of the airline."
Ulemper: "My luggage was left behind - this despite my being lifetme platinum."
Fordeler: "The airplane have great entertainment system. The cabin crew are very nice."
Fordeler: "Good cabin, but very conjugated :|"
Ulemper: "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"
Fordeler: "Nice food Right in time Police and customs formalities easy"
Ulemper: "Poor comfort in business class No entertainment at all"
Ulemper: "The crew was not very polite."
Fordeler: "Good seat near the front."
Ulemper: "Delayed arrival by 30 minutes."
Fordeler: "The flight was good overall. Friendly crew good attention."
Ulemper: "There was a delay due to technical dificulties in previous flight. This caused a delay in take off and no AC while waiting in the plane for 40 minutes."
Fordeler: "A short flight but attendants served us a snack and water with a smile."
Ulemper: "No business class"
Ulemper: "The company failed to transfer my checked-in bag to the next flight during the transfer apparently"
Fordeler: "quick flight 10 min ahead schedule"
Ulemper: "Poor communication. Did not know was airfrance the booking was completed with Austria airline. In the ticket was not the information. Also, airfrance could not find me in their systems I was late to board the plane. Terrible messy and confusing time for me."