Positive: The flight was on time, which is quite a rarity, especially for low-cost carriers. The flight attendants "upgraded" me to an extra legroom seat (although it was more for practical reasons, as they needed someone by the emergency exit). Negative: In full Covid-19 pandemic wave, most of the passengers were checked for boarding, but instead of either being allowed to directly board the plane or at least to wait in front of the boarding gate at a relatively safe distance, everyone was crammed into a tiny space between the boarding desk and the actual gate. I'm not sure I wouldn't been comfortable being piled together with 150 other people in a little over 50sqm in "normal" times, let alone during a pandemic. Also, despite the plane only being at around 2/3 capacity and most of the extra legroom seats being unoccupied, the flight attendants were very reluctant to allow a fellow travel companion to sit in the same extra legroom row with me, because "these seats cost more than the regular seats", which I thought was very petty (regardless of whether it was company policy or the attendants' own rigid attitude towards the situation).
Too many hours of delay ( 4)
Ulemper: "Lower the aircondition temp, it was hot in the plane during flight"
Fordeler: "Flight duration"
Ulemper: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."
Ulemper: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
Ulemper: "Uncomfortable seats"
Fordeler: "Absolutely nothing"
Fordeler: "We had an eventless and safe flight and it was not too cold on the plane."
Ulemper: "There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience."
Fordeler: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
Ulemper: "6 hours delay due to bad weather."
Fordeler: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
Ulemper: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."
Fordeler: "I did not had a seat"
Ulemper: "I did not had a seat"
Fordeler: "Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)"
Ulemper: "To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats..."
Fordeler: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Ulemper: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
Fordeler: "Everything was ok"
Ulemper: "You have to inform the customers, that company needs you to have a visa"
Fordeler: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."
Ulemper: "Extra charges. £35 to check bags in"
Ulemper: "Flight was delayed by 45 mins, and on board there was no water in the bathroom basins. This was known by staff, but they didn’t warn me as I went in, so I didn’t find out until I had already put soap in my hands"
Fordeler: "Pilot flew well Cup Noodles available to buy"
Ulemper: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Fordeler: "Space. Priority Boarding"
Ulemper: "Strong bad smell. One hour late for departure."
Fordeler: "Mobile app is very good, but just allow you to download boarding pass on PDF version right at the moment of the check in"
Ulemper: "They didn't let me flight. Even that I did the online check in 24 hours before they didn't send me the boarding pass on PDF format via email. Also there were no way to download it from the mobile app or the website. I was in the airport 2 hours before and they didn't want to print it for me even that I showed all the online check in confirmation. They requested that I pay €35 Euro for the airport print. I submitted a complain and hope to get a credit or refund. Confirmation code: L3QZWB"
Ulemper: "It a good option, a good price, i will fly again"
Fordeler: "Staff were generally sweet & approachable."
Ulemper: "Cannot understand management of border control security before boarding. This is done in the corridor on route to gate. Long long queues, then continued to queue before boarding in the waiting/holding room. No toilets once you enter the corridor to go to gate. Unsatisfactory management. Water from air conditioner dripping on me on board from take off. Not an immediate suggestion to move, but agreement to do so on my suggestion and then gentle insistence. Thankfully there was a seat for me! It seemed to be a problem staff were aware of which is concerning that Wizz did not block that seat."
Ulemper: "standing 1 hour in the bus before boarding,than telling you that will be 90 minutes late take off"
Fordeler: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
Ulemper: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."
Fordeler: "Flight left on time"
Ulemper: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"
Fordeler: "Cabin Crew and Pilot did their best"
Ulemper: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"
Ulemper: "When I went to check in an hour before my flight, Wizz charged me and many other passengers an unexpected 40 euro fee. They claimed the fee was for checking in in person---and then they also claimed it was too late to check in online. There is no information in my flight confirmation from Flightnetwork.com, which i purchased on kayak, indiciating that such a fee would be charged. Many other passengers had the same experience."
Ulemper: "Checkpoint at katowice the wirst ever seen, personnel with very bad atittude wanting personal cosmetics to fit on stupid plastic bag, the rest wanted to scrap or document my bag to pay extra even I already pay for bring it inside cabin, same before boarding I have my computer backpack and already pay 10 eur for large cabin bag and before boarding they wanted for me to checkin baggage because rule is only backpack even I did explain I already paid large cabin, at end I paid 63 Eur total for my luggage I found completly dissapointed and abusing from many passengersbin the same sittuation, also fly have us inside the plane for more than 30minutes without leaving,"
Fordeler: "Arrived only slightly delayed"
Ulemper: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"
Fordeler: "Wizzair suggestion to compensate us"
Ulemper: "The fact that they didn't notify us regarding the cancellation of the flight, and moved us to an earlier flight."
Fordeler: "NOTHING! !!! VERY POOR wizz air!!"
Ulemper: "Hi. I don't understand why I have to pay £31.50 for check-in???!! Why nobody send me email with this information? ?!! I fly on the regular basis, first time I have to pay with poor wizz air!! If I know that - I will use Heathrow airport and British Airways for my flight to Riga! "Cheap flights " with wizz air : ticket -£73.00 + check-in £31.50 + coach to Luton £13.00 + coach from Stansted £13.00 + VERY POOR SERVICE! !!! NEVER EVER !!! My last time! !!! I will say to ALL my friends and posted in Facebook, Twitter and Instagramm! !! It's - ROBBERY!!!!!"
Fordeler: "I was lucky to be seated next to the emergency door so I had a very comfortable seat. Also, the crew was very attentive."
Ulemper: "The flight departed around half an hour late."
Fordeler: "Nice clean plane, friendly airline staff (as friendly as they get, we all know how they have that teflon attitude), OK food, I sat between 2 Bulgarian passengers which were very well behaved, one screaming baby nearby (as there always is) and no-one playing football with the back of my seat all the flight (you know who you are - hope someone does it to you), and no-one fidgeting all flight so all in all a good experience."
Ulemper: "Bit slow in opening the gate for people to get on. They expect to cram you like sardines on a hot staircase with no where to go when there is other people being checked in to board behind you, really stupid and possibly sadistic."
Fordeler: "The ground crew in Varna were a thousand times better than Luton. Excellent flight and service...even with an hour delay."
Ulemper: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"
Fordeler: "Actual in-air flying experience was smooth."
Ulemper: "Due to technical issue with plane, passengers were delayed about 15-20 minutes on the tarmac in a crowded, hot shuttle bus with ineffective air conditioning and almost no fresh air coming in."
Fordeler: "I like the bubbly upbeat attitude of the flight attendants interacting excellently in English and other languages and also how they dealt with an angry passenger."
Fordeler: "Brand new planes - on board crew was pleasant and the flights were smooth and on time."
Ulemper: "Ridiculous size restrictions on carry-on. If you can pack your clothes in a wallet, then you should be able to carry on at no cost. Only the smallest of bags will meet the "free" requirement. Website is awful to attempt to online check in. Crazy that they charge for check in at the airport if you cannot get their site to work. Customer service phone call also costs a quid a minute. It's almost as if they are proud that they screw you if you encounter any difficulty or you've made a mistake in the complicated boarding pass emailing procedure."
Fordeler: "Staff were friendly, when they weren't trying you charge you for everything"
Ulemper: "I've flown on dozens of airlines, and Wizz Air has to be one of the absolute worst in terms of arbitrary and punitive charges. I managed to avoid them, but you never know when they'll give you a €30 fee because your shoelaces are too long."
Fordeler: "Pleasent staff"
Fordeler: "There really isn't a lot to like except the base ticket fare."
Ulemper: "They ticketing agent lost my luggage, after misreading the "package" I had to purchase just to check a bag. They had a push cart in which they sold perfumes and cosmetics. They charged for everything, including coffee and water."
Fordeler: "because Wizzair needs a way to terrorize psdsengers about luggage size. It did not affect me personally, but it is shooting and scary how Wizzair bitches about 1cm oversized bsgs"
Ulemper: "Wizzair has the worse reputstion ehen it comes to checkin and boarding. People still fly because it is cheap and poor people are willing to take a lot of terror to save a few bucks."
Ulemper: "Randomly picked for paying a carry on fee. Misleading, expensive, and the feeling of being extorted. I will push for a refund."
I late 1 min and they did not let me in, was suppose to buy ither tickets. It was no any info about 30 min check in. No refund, no help, I’m injured can’t wall fast or run.
Fordeler: "Rate. Didn’t like the charge of 55 pounds when I couldn’t check in on my phone. But the person at the desk was pleasant."
Fordeler: "Ok time"
Fordeler: "On time."
Ulemper: "No complaints"
Fordeler: "i dont like this airline system"
Ulemper: "check in not easy"
Fordeler: "Ingenting ....."
Ulemper: "Det meste ..."
Ulemper: "Flight not being late"
Fordeler: "Flight was ok"
Ulemper: "Delayed leaving Malta owing to too few staff attending to boarding. Arrival at East Midlands was dire, although I believe mainly due to inefficiency of East Midlands rather than RyanAir"
Ulemper: "I did not take the flight. I could not get my money back."
Fordeler: "Flight took off on time"
Ulemper: "Seats are very uncomfortable"
Fordeler: "We landed before time"
Fordeler: "Like? Nothing! Extortion at its best. Will not recommend. Will never fly with them again. Shame on you Jaysk for supporting them."
Ulemper: "If their system worked and I could have checked in online instead of being charged an extra $170 something dollars at the gate. Oh and them not charging me another $100 for my luggage the second flight that I swear I paid for...terrible."
Ulemper: "Had to stand outside in rain & wind while waiting to board. Took a very long time to board. Very loud people. Excessively loud engine noise. Attendant made me open my window shade. Small seat did not recline. No seat pocket for magazine."
Ulemper: "Flight was delayed missed my last connecting train"
Fordeler: "Quick easy and cheap"
Ulemper: "The app wasn’t working to check in. We arrived to the airport 1.5 hrs early only for them to tell us that there would be a $56 charge for not checking in 2 hours ahead of time. This is absurd. Almost as much as our ticket to Mallorca. Not okay. They were so rude to us and I dont trust that they will do this again to us. It’s a scam in my opinion. Definitely read all of the fine print or they will rip you off. Oh! And we paid for PRIORITY boarding. Psh"
Fordeler: "Someone can tell me why should I que in the check in desk just for a stupid stamp?"
Ulemper: "var tull med koffert på flyplassen,hadde betalt for koffert ,men måtte betale for den,en koffert kostet jo mer en turen.på flyet ,hadde dem ikke noe av noe drikke og servere.ikke nok med deg.da vi sto og ventet på kofferten på Torp.kom den ikke på det rullebandet fra Gdansk,men på det fra Krakow.så på denne turen var det mye feil.vurderer om jeg skal bruke Ryanair noe mer"
Fordeler: "Flight delayed, 20 minutes to get through passport control, chaos at the car park due to changes & fees! Welcome back to England ☹️"
Ulemper: "Ryanair delays, Manchester airport in general, poor and anti-travelers focused"
Fordeler: "At de holder tiden. At du velger hva du vil kjøpe. Informerer greit."
Ulemper: "Jeg har ikke fått til å bestille koffert til tilbake turen.? Min datter som også skal reise fikk det heller ikke til? Er det noe man bestiller når mann sjekker inn for hjemreise?"
Fordeler: "Nothing to like because I felt harangued. They nickel & dime you every step. Cheap rates means immense headache. Your money is wasted."
Ulemper: "Poor customer service, they charge you every step of the way. Tremendous loss of time."
Fordeler: "Cheap & Cheerful, as usual"
Ulemper: "Delayed Boarding Delayed Taxi Delayed dis-embarking (no dispatcher) just two bus drivers and no unloading of cases o those with mobility issues"
Ulemper: "The flight was significantly delayed because of a woman having a panic attack. Other people should not have to wait because one person is afraid of flying."
Fordeler: "Easy to use web. Good car hire rates."
Ulemper: "Flight a bit late without much explanation. Constant raucous announcements on board but couldn’t understand any of them. Probably trying to sell us stuff"
Ulemper: "Hadde ikke noe igjen hverken vått eller tørt, bare vodka og småbokser med blandevann"
Fordeler: "That the plane made it to its destination safely."
Ulemper: "Online check win had no place to pay for bags. Terrible customer service during check in. Made us get out of line and wait because they did not want to deal with us. Had to insist on a supervisor to handle issues.Had to pay an \additional $140 dollars to get on board for luggage and boarding passes. Ridiculous"
Ulemper: "Delayed flight then held in pens for ages then held on the plane too."
Fordeler: "We came prepared so no surprises. Boarding pass printed, just back packs on a 1 day getaway to London."
Ulemper: "standing in the rain in a long line waiting to board the plane. Uncomfortable seat, my bottom could barely last this 2 hour flight."
Fordeler: "Staff tried hard in view of the delay"
Ulemper: "Food was lukewarm, didnt like the self check in at the airport for checked in bags"
Fordeler: "The quick boarding to take off"
Ulemper: "Making you pay extra to sit with your fellow travelers Making you pay a stupid amount to change the name, even though it was weeks before the flight"
Fordeler: "Great crew and service"
Ulemper: "Airport FKB is the worst choice. Over 60 minutes for Bagage delivery while there were only 2 aircrafts."
Fordeler: "on time"
Ulemper: "Flying shop"
Fordeler: "Friendly staff... Arrived in peace"
Ulemper: "For the low cost flight it was flawless"
Ulemper: "Seats don’t recline"
Fordeler: "The price was very cheap as I booked half a year ahead. Flight was on time. Boarding was quick and efficient."
Ulemper: "Not enough room for legs. You have to pay for everything else except for the flight but this is Ryanair and it's understandable."
Ulemper: "Terrible service. I am writing an email to Ryanair as we speak."
Fordeler: "Quick flight"
Ulemper: "Nothing free, not even a cup of water"
Ulemper: "...after everyone had already boarded. Then put us on a bus to Porto."
Ulemper: "Did not make the flight on time"
Fordeler: "Flights were ok. No real complaint."
Ulemper: "Stanstead is awful. Not enough Ryanair staff on bag drop. Rude staff at disorganized we bring check. Biggest shopping mall compulsory march i have seen anywhere. Terrible. Walkways to gates are too narrow. Felt like a cattle market."
Ulemper: "The flight was late . The Stansted train to Liverpool St was the last . I have to take a taxi that cots more than your tvket ."
Ulemper: "Boarding was haphazard and painful."
Fordeler: "Besides bad weather conditions we landed perfectly"
Fordeler: "Even the departure was delay we arrive on time"
Ulemper: "Dirty seat and table. Crew member in charge treated passengers as foolish cattle."
Ulemper: "Mientras se esperaban los buses, la tripulación gritó irrespetuosamente a los pasajeros que aguardábamos a nuestros familiares en la pista de aterrizaje dado que la capacidad de los buses que pusieron a nuestra disposición era escasa; debe comprenderse que se transportan personas, no reses (con el respeto que estas merecen)"
Fordeler: "The flight was on time, I paid the extra for the seat at the front which got priority boarding, and there were empty seats at the front of the plane. I was out of there as soon as the plane landed. Just close your eyes and it will all be over soon."
Ulemper: "People were lining up 15 minutes before boarding and the boarding process was more like a rugby scrum as everyone piled into the back of the plane. The food was pretty mediocre and not cheap, but there was nothing to purchase in the airport terminal."
Fordeler: "Nothing - it was slow and the most inconvenient process I've ever had to deal with when flying."
Ulemper: "The entire check in process is a joke. They have no signs or employees standing there telling you where to go, so you wait in line with everyone else. Then you get to the ticket counter and they tell you you need to go to a counter behind in order to get boarding pass + pay for baggage claim. We wasted 45 minutes in a line that could have been avoided if they were more willing to help their customers upfront."
Fordeler: "The plan is clean, the crew are welcoming"
Ulemper: "It's my first time i travel with Ryanair...and maybe it will be the last one... i bought the tickets and i paid for it.. because i didn't print it hard copy.. I PAID FOR ANOTHER TWO TICKETS... it's not logical.. maybe this is your policy but take a small extra charge not 100%"