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The hotel is very well located The interior of my room was quite old. The desk varnish was gone and the room was pretty smelly.
Very good location in the center of Shinjuku, about 10 minutes away from the train station and taxi service outside. Had an ATM and 7-11 attached to it. All the amenities a person could need, toothbrush, hair brush l, razor shaving cream, free bath salts for everyday I stayed. Shampoo conditioner and body wash smelled great. Shower and bath were awesome! 1rst floor breakfast was the way to go, 8th floor cafe was nice but had less variety than the other. Staff knew English, and the concierge service was great for booking and easy airport limousine back to HND airport. Very close to robot resturant and bars that are open 24 hours. Nothing!!
Fine location on Shinjuku area, friendly and english-speaking staff, free lan-cable internet and nice breakfast (japanese and western style)
The location in Shinjuku is excellent you can walk to the Shinjuku station or get a 5 min cab ride. Tokyo is an incredible city but the areas are quite spread out so you need access to the JR or subway so that you can get around quickly. like most Tokyo hotels at this price the rooms are pretty small
Good central location, right in the middle of Shinjuku, easy to find and to reach by public transport. Very clean. Helpful staff. Small room, big bathroom (the bathroom is as big as the room itself!!)
The location, very close to the Shjinjuku Station. The room was quite small. The only window in the room was fixed with no possibility to open it (the personnel justified it saying that it was due to security reason). Due to this, it was very uncomfortable to stay in the room after a shower for the limited space available and condensed steam on the window, meaning... shower only in the morning and then go. Wi-fi network available only in the lobby and always very very slow.
Room was small just like any other hotels in Tokyo / Japan but the bathroom was surprisingly spacious with a separate bath area and bathtub. The hotel is clean and new and staff spoke reasonable amount of english. There is a computer for guests to access internet in the lobby which is great. The bedroom has barely enough space for us to walk, let alone our luggages. The double bed was too small for the 2 of us (mind you, we are just 2 average sized asian). The location is a distance away from Shinjuku station (15mins walk). We had to drag our luggages across the busy streets to arrive at the hotel after alighting at Shinjuku station in the airport limousine bus which we had to repeat when we head back. This is the biggest problem we had of the hotel.
Impressed by not only being allowed to be ecologically minded but being recompensed. If you choose not to have your room serviced you got back 500¥ per day up to 2days permitted. Other hotels could learn from this
Location is very good (if not accompanied by young children or teenagers).new furniture, excellent room amenities, every thing you need is there. Very clean. Toilet is brilliant (shataf and bidet). I would rate it as excellent 3 stars hotel according to European standers Very small rooms 17 sqs meters. Good for young couple with 2 small bags! Poor breakfast
The hotel was very clean and the location was very good for someone who is interested in seeing the middle class Japanese lifestyle. The breakfast menu could be more international, it's too Japanese. The complimentary bottled water should be replaced every day.
Easy access to the essential street buzz of Shinjuku Breakfast isn't too good. Better eat your breakfast outside.
all the staff were relly helpful and friendly check- in too late
Nice location but that's about it Never seen Japanese worker has no smile and unwilling to cooperate
Room was clean and comfortable. Bed was plenty big (I'm 6'2"). Price couldn't be beat. About a 15 minute walk from Shinjuku station (take exit near new BusTa). As with most rooms in Japan, it was small. Not even enough floor space to open my suitcase. That was to be expected.
Quick and friendly service, clean room.
I liked it because it was so personal; it felt as if the room was my tiny (and I mean tiny) corner of japan. It had all I needed, and it was well within walking of train stations, food, and shopping. The room was very, very small. Barely room to walk between the bed and table. But I personally didn't need much, so it was fine for me, though surprising.
Close to Shinsuku. Internet OK. Japanese atmosphere....