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Jeg likte spesiellt at personalet kunne tilby meg, ikke bare konverter, men også egen strøm-transformator slik at jeg kunne lade opp mobil og kamera med europeisk standard på både stikkontakt og strømstyrke. Ingen andre hotell jeg lå på i Japan kunne tilby meg noe slikt, og jeg fikk et stort savn til dette hotellet pga denne servicen.
There was a washing machine in my room Was no able to extend stay when plans changed
the overall is good.location good,but the room too small and they didnt provide to clean up less than 7 days stay. i missed my things in the room when i check out, i went back to the hotel few days later, luckly they keep it 4 me...thanks the staff keeping my thing.i will stay this hotel next time and recommence to my fren too. none
Location is great ! The hotel is v old , no internet connection at all. The hotel offered free wifi in the lobby area, however , it was impossible to get connected. This is unacceptable in my point of view. The room is extremely small and basic , however , i think it is very standard in toyko.
Good location, easy acess to shopping centers and Ikebukuro Station No wifi
I was happy with the funnctionnality and the good design which made me felel confortable in a rather small room
Very handy to the train station. The hotel was modern and spotless.
The hotel was comfy and newly decorated. We got a bigger room than we had reserved which was a nice surprise. The room and the bathroom were new and very clean. Room service was a bit poor. The hotel was a bit far away from the Tokyo center (about 20-25 minutes with train/subway + walk).
The room was very comfortable with a nice shower. Availability of a computer in the lobby was nice and the breakfast quite satisfactory. The only thing missing was a drawer to put some clothes in, but it was not really a big problem.
Very modern, clean, good location a little away from the bussiest areas but I liked this slightly slower paced area. It is near to the train station too. The bed was very comfortable and the bathroom very modern with good fittings. The room was a little small but I think this is common for Tokyo.
Easy access to subway. Good area for shopping and eating. Breakfast included. Nothing in particular.
The rooms in the back side are better than the ones on the side of the street
Room great altho lacking a wardrobe but great breakfast, resturant,bar on 2nd floor available,taxi to Sunshine Hotel then shuttle bus to Airport,so easy.loved the location,one train ride to Shinjuku- wonderful,exciting,amazing. Wonderful politie people.. loved it.Bathroom wonderful, amazing work of art with the toilets and warm seat.. Just a lack of wardrobe but this was minimal inconvenience.
The location was relatively near to the train station. The staff did not speak very go English but was very helpful.
close to shopping area, many good restaurants nearby
Location was in central city. Easy access to train station and other means of transport to other areas. Polite and helpful staff. I fou9nd the room rather small, but understand that space is a premium in Japan.
When the staff offered to lend me an umbrella for the day instead of me buying one from the counter. the room is really too constrained... but maybe it's just Tokyo..
Hotel Staff specially Front Office Staffs was very cooperative. Mr. Noaki Masuoka was really very kind and cooperative. If, in future there will any trip to Tokyo, I shall prefer to stay Hotel Grand City. I stayed in a single bed room. It was well equipped but room and Bath room size was too small. I was muslim but it ws difficult for me to take Breakfast because no Halal eatable items were availabel there except Orange Juice.
Our stay at APA Sugamo was was very comfortable! We had a great view and the bed was perfect! We appreciated the cheap laundry on site and the bath on the upper floor. The staff was very friendly and attentive. The breakfast was a little too expensive for the selection of foods. Not enough breakfast type foods. There weren't enough pillows and the ones available were too flat. Some instructions on how to use the air conditioning and heater in English would've been helpful. Aside from this we really enjoyed our comfortable stay.
Location was good, within walking distance to train station. Room was clean and bright. 24 hr cafe.
The staff was very helpful and they spoke English which was a bonus. Friendly and accomodating. No complaints.
Knowing the prices of Tokyo I belive it is very good value and the staff is polite and helpfull.It is as well refreshing to meet so many different kinds of people.
Good hotel in ideal position for visiting Tokyo, very economical but with a quite confort (internet in room no cost is very imortant in Japan! , but also you have newspaper and a little restaurant bar ) . Thank you very much!
Very nice staff. Not to expensive cafe. Free Wifi in the lobby. Good location in the middle of Ikebukuro, which is not realy a district you would visit if you didn't stay there, but it's nice. Good shopping and a lot of restaurants. The airco was much to cold and it cannot be managed by yourself, but is done by the hotel staff at the reception. In the hot japanese summer, I just like to change the themperature at night and daytime etc. which of course I couldn't, since I had to go to the reception everytime. Very inconvienient. Internet in the room is with a modem, which we couldn't get to work anywhere in Japan. If you don't have a laptop, you have to pay for using the internet in the lobby.
The bed was good. I slept very well. The location is near a huge railway station and underground market. Also they will give you a bottle of water every day after bed making. The "Ikebukuro North Area" is a dangerous area with lots of adult services and yakuza. You will never want to stay here anymore unless the dark side of the city is what you want to experience. Also, it is far from all major sightseeing spots. To save your time (and money) it is better to stay at the east side of Yamanote Line. Their internet is also bad. It has rate limit to all Google websites including YouTube, it is even not possible to use Google Maps normally. I finally set up a VPN to a Japan server and everything was fine.