Tokyo Hoteller

Fordeler: I was only in Tokyo for two days. I have always wanted to see the City so I stayed as a long lay-over. I have traveled quite a bit and mostly stay at high end hotels. The room was amazing. It was large, clean and the bed was perfect. I think the one thing that stood out was the service. I mostly felt with the front desk manager Tetsuro Nakamura. Everyone at the hotel seemed to really appreciate their job and enjoy helping their guests.

Ulemper: Nothing comes to mind

Fordeler: Location, service, pool staff

Fordeler: The up grade of our two rooms into 1 two bedroom suite is unforgettable!

Ulemper: Nothing

Fordeler: The hotel was an oasis in the city. The staff were excellent, and it was one of my best experiences in new place.

Ulemper: The hotel starts on the 28th floor, so it feels detached from the surroundings.

Fordeler: From check-in to check-out all the service was consistently excellent, staff were sincere and my room was comfortable and clean. Wish to go back soon.

Ulemper: Not a thing to complain.

Fordeler: The JR Suite was amazing. Love the high floors and view of Tokyo Tower. Customer Service at the front desk was excellent. After we paid for the upgraded suite we were a lot happier.

Ulemper: Initial room was very small and they put us on the floor with the business and fitness area so people were in and out on that floor. Room was very very small where our 2 luggage would not fit. My GF kept on bumping her elbows into the shower door and the sink as there was no space in between for her to do her hair and make up. We had to upgrade to the JR. Suite at a very high price. The JR. Suite was an excellent room. We didn't need the living room area but it was a nice adder. What we were expecting was a bedroom similar to the JR suite bedroom but never got it on the regular booking. Concierge needs to look into what he's doing more. We asked about the Robot Restaurant and see about making reservations for that Saturday Night. He booked the reservations but didn't realize that payment up front is required. When we go to the place we were turned away as it was full and everyone had paid in full prior to arrival. When I tried to explain to him I don't think he spoke English well enough to understand. I was not mad at him as we understand we are in another country with a language barrier.

Fordeler: Staff was very helpful. Easy access to a lot of places walking, taxi, or train (close to shinbashi and Shiodome station).

Ulemper: Breakfast was 25 dollars per person and did not include much. No good breakfast around. Very surprised that English proficiency of staff was not that good.

Fordeler: Housekeeping was good Kept clean Staff were mostly helpful Quiet Near Shimbashi and Shiodome Stations Amenities were good Airport Limousine to Narita

Ulemper: At check-in we were told we needed to pay for a separate room as my mother and my sister together with me are considered too old to fit in one room with two double beds. They said a larger room would be available that could accommodate the three of us together the next day but we would have to pay an additional 330 USD per night of stay! Our flight landed 11 pm at Haneda by the time we got to the hotel it was already almost 12:30 am, we were exhausted! Renting an additional room also costed the same amount $330. That's the option we went with for at least a day. We then booked a second room online for the subsequent 5 days for only half the price they asked us for upfront. It made little sense from a business perspective if they had let us upgrade to a one bedroom that would release them of two smaller rooms that they can charge more for. Internet is slow especially at night, can barely read the news. Air conditioning was weak in one of our rooms, I was sweating a lot.

Fordeler: The facility was great, the staff was very helpful, and the property is right next to public transportation.

Ulemper: The food was pricey, there was no pool, and the district seemed more business oriented.

Fordeler: Hotel is connected directly to Shinegawa train/bus station and very near cafes, bars, shopping and convenience stores. Hotel staff was professional and great with answering questions about travel plans, recommendations, etc. Hotel design modern yet still very Japanese aesthetic.

Fordeler: Very affordable for being located in a huge city. I think it was in an easten suburb but was adjacent to a subway stop.

Ulemper: Portable AC was not very effective.

Fordeler: Jeg liker det området (nishi kasai) Svært vennlig personale Rent hotell

Ulemper: Den pendler til sentrum er litt iført Rommene er ganske små

Fordeler: staff was very nice and helpful. the room was clean. not the best or most modern but it's the basics. nice renovated bathrooms. high floors. AIRPORT SHUTTLE IS AMAZING!

Ulemper: the bedside tables are a bit ghetto. otherwise everything was good.

Fordeler: The deluxe city view room was phenomenal for a country boy like me. Room cleaning and bed making was excellent, left my extra spending money in the room and never missed a penny. Everyone was so very polite in the hotel, the view from the bar on the top floor is also not to be missed. Prices for drinks, etc. are as to be expected for this hotel, but don't miss breakfast! As American as you could want, and make sure you ask the guy with the chef hat on to make your eggs. Omelet, over easy, whatever, they will be done to perfection and delivered to your table. I loved my stay at this hotel, it was hard to come back to reality in the US.

Ulemper: No free wifi

Fordeler: +Best Service (engelsk vennlig) +Beste beliggenhet (5 minutters gange til Shibuya stasjon) +Beste utsikt +Svært ren og komfortabel +Luksuriøse +Verdt prisen for oppholdet