basseng anlegget, var det som er beste her, men ikke noe og skryte over, men for all del godt nok til den pris osv!:)God frokost! Få ned prisene på minibar og restaurang på anlegget, det er laaaaaangt over alle andre andre hoteller jeg har bodd på der nede, og har vert der 5 ganger nå( thailand), og rensligheten på rommene! Få rommene vasket ,ikke sprayet for godduft!;).
Excellent service, warm people, clean, excellent breakfast, near the center but far from the noise, good facilities. The rooms that are in the back have a view to an empty yard. Better insist on the pool view. no sea view.
Very friendly and attentive stuff, good food, well locatet and cool rooms!!! We enjooyed our stay very much. K̄hxbkhuṇ kan to the entire crew!
The hotel was great - a large hotel with over 100 rooms but as it was low season, only 15 rooms were booked. It felt like I had the massive pools to myself which for me was ideal. I also received extremely great service from every staff member - going over and above the norm to ensure I was comfortable (except the Spa). The Spa is my only complaint and it really put a damper on my stay there. The prices are 5 star (which I'd paid the same for at the glorious Zeavola spa on Phi Phi Island) but the treatments couldnt compare at all. I felt that the pedicure and manicure I paid 250 Baht each for in Bangkok were better than what I paid over a 1,000 Baht for each at this hotel.
Meget høyt standard og perfekt beliggenhet Nei
Personalet, meget service innstilt og var blide og trivelige. Stort hotell, men det var en rolig og god atmosfære må oppleves. Fint og ta turer med longtail båt ut til de mange flotte øyene, Fokost med piano musikk helt topp. Etter dette hotellopphold skulle vi dra 14 dager til Phuket og Kata Beach, men etter noen dager der ville vi tilbake Centara og vi venter nå på svar om det er ledig, får da drar vi tilbake umiddelbart. Selve prisene på mat og drikke er en god del dyrere en i Aonang, de kunne senket prisene litt
Atmosfæren på anlegget. En perfekt plass å stresse ned. Veldig bra spaanlegg. Godt utvalg på restauranter på hotellanlegget.
Rooms were clean and newly remodeled. Breakfast staff was good and the food was great! Two small pools were okay, the infinity pool had an amazing view!! The people working at the front desk did not seem friendly upon check in! I need assistance with their phone system (to dail an outside line) they would not offer to help. Upon checkout we had to wait over an hour for the staff to check our room.... This happened throughout our stay in Tailand but usually only took 5-10 minutes. This hotel made everyone wait for over an hour. Terrible.
Location off the hotel is great! food, tourist information & shopping is just around the corner. We were impressed that the hotel provides stuff for beach side activity eg, mat, sandels, umbrellas, towel and a bamboo carrier for it. Breakfast could be improved. very limited choices.
I dont like Ao Nang but we really liked this hotel, the staff was constantly smiling and quick to assist and the rooms had a wiew worth paying for, specially the ones on the top floor.
Great hotel in a good location for Aonang main strip / beach but elevated from the road so the noise isn't a problem so long as you get one of the front rooms facing the pool area not the road. Staff were excellent especially reception who were very helpful with all aspects of our stay even arranging our next transfer to Ko Phi Phi. Rooms were generous size and perfectly clean. Hotel provides beach mats / towels for you to take to the beach. The lounger area around the pool is quite cramped with only a limited number of sun beds quite close together. There are plenty of other unused others around the hotel during the day but they don't have loungers.
The staff was friendly and helpful. The buildings are modern and stand our from the rest of the hotels/business on the main road. The included breakfast was excellent. The price does not match the experience. The room is mediocre. The mattress was uncomfortable and felt used. I could feel each metal spring. There were small bugs (akin to ants, but not ants) in multiple places in our room even though we were on the third floor above the ground. Definitely not the $90+ room I expected in a resort. The shower was built poorly such that splash from the shower gets under the shower wall and into the other areas of the bathroom, such as around the toilet. I would definitely not be returning to Cliff Resorts and I would look for other hotels in the area.
It was near from the beach, 10m walking, and near from the main streets were the shops and nightlife is located. The pool is really nice and has great views. The breakfast is ok. The first night we had two beds joined horizontally, not vertically as normal!!!!! Needless to say our backs were killing us in the next day. I complained to the concierge and she imediatly changed us to a room with one single bed but still the first night was awfull! The beach located near the hotel is not from far one of the best beaches around and the nightlife located near is what can be said gentleman focused, as is not something a couple or a family would apreciate. Finally the bedrooms smell like they don´t get much air!!
Breakfast was tasty and had a reasonable selection - Although the fresh milk and yoghurt should be kept ice-cold rather than left in the open room temperature. Nice pool esp for children. Room was clean, huge bath tub and comfy bed. The construction work was quite disturbing and noisy esp since I have asthma.
The hotel was very near to the shopping and eating outlets. It was walking distance to the beach. The workers were very helpful and friendly. The air-con did not work well on our arrival so the reception was informed about it, but when we returned after our dinner, it was a pleasant surprise to feel the air-con running well and happily.
villas were very big and nice hot water in the shower was hard to come by
Great little villa with access to the pool, perfect for us with a 6 month old baby.
Location The hotel billed my mastercard immidiately when doing the reservation at Booking.com, problems with the hot water at the room (repairman came 2 times, not fixing it. We tried to change room to no avail), a lot of constant repairement noise from the hotel repairing work (no resting at day time at this hotel). Awful experience.
Good location, friendly staff. Unfortunately there is construction nearby which causes minor inconvenience getting into the resort.
Proximity to the beach, restaurants and shopping area None
excellent hotel,big rooms and good breakfast, location was excellent.
The staff at the hotel were great and they upgraded us when we had noisy neighbours. tHE location is fabulous. THE hotel is quite run down in parts. tHERE was quite dodgy electrics - wires hanging out in the garden etc and the plumbing was ordinary. tHE toilets in both rooms smelled constantly and there were open drains besides the COTTAGES.iT could be a fabulous place with a bit of upgrading. I have marked that I would not recommend - but I probably would suggest it's a great location but to be careful about which rooms you book.
Hotel has got a very good location, bugalows are located within great garden and hotel has also their own beach, city center is just behind the corner with the great access to shops, bars and restaurants Bungalows are very basic, not relevant to the price. Breakfast was the same for all 7 days of our stay - though food was OK. Lack of attractions for kids. In summery I would expect a bit better standard for this price but in general hotel is worth further recommendations for families without kids.
The hotel was very clean and the facilities are so good
nearby shopping area, easy to get HALAL food, lots of muslim in Krabi, good surroundings, lots of spa nearby internet connection was expensive 30 min for 100baht, not free, because it was raining season, reserved for a standard bungalow nearer to the beach instead got a room nearby the swimming pool. The reason i reserve a room there was to get a room nearby the beach. Hotel needs to refurbish, quite old.
Clean, good hotel facilities, bar very comfortable, price of drinks reasonable, staff of hotel very polite. Breakfast very basic, should me more fruits, and thai food.
I like the atmosphere of the Resort.
Great staff, great location, beatiful room. I got an romm upgrade at check-in...it's was sooo nice!
Nette Anlage mit netten, kleinen Bungalows. Gute Infrastruktur. Zimmer sehr feucht und zT verschimmelt; zusammen mit Klimaanlage nicht zu empfehlen. Bad und WC sehr einfach und klein. Frühstück eher bescheiden.
We were very impressed with the incredibly friendly staff and the relaxing nature of the hotel Unfortunately, there was no ironing board or iron available for use in our room - we had to send our clothes out of the hotel to be laundered.
Very friendly staff, quite place near main road. A bit far from the beach, but still good situated.
The pool at the bottom of the hotel, it makes you feel like you are away from the town. So relaxing
I felt that it is a lovely location with the view of the cliff. Of course it would be nice if it was closer to the beach. The staff went out of their way to be helpful and that is much appreciated. It is true that there are some issues with the odour in the bathrooms
Nice setting in a dense 'jungle', friendly staff, good looking pool by the cliff; generally it's a decent place, can't complain too much Water in the pool does not look clean; all in all, it is perhaps possible to get a better value (ie. higher standard) for the money (in the low season, in Bangkok and Samui we booked some really great hotels in a similar price range).
Secluded location of the rooms Building work going on next to hotel, and in between rooms for a few days from 7am.
Staff was extremely friendly. Location was amazing, easy access to public transit and shopping areas. Rooms were small and nothing extravagant or amazing but very well done. Great place to stay...highly recommend.
Very happy with the service at the hotel. Breakfast was ok, not much choice but adequate.
comfort only two girls recepcion
i relax, walking to the beach, i like it because the people was nice and the room was clean
The staff is friendly and attentive to customer's request. The environment is cozy and equipped with all the neccesary facilities. There is even a mini threater which is under utilised. Like reviews from other guests, the bed is rather hard. If there is one thing to be improved, the hotel management should seriously consider to upgrade the mattress. Also, the pool is small though it is located on 2nd floor with a nice roof top view and lots of fresh air in early morning. We got a good promotion deal at booking.com which made the stay worthwhile.
Kind staff,free 24h internet (but not very fast connection), 50m from aonang shopping area. Not to miss: if you want to eat excellent italian food go to "azzurranova"! Trust me. I'm italian!!!
spacious room, hard mattress not so good choice of air-con system - old model, noisy& not too much settings, will be good to find safetybox&teaset in room
Very friendly staff and a beatiful pool. Nice clean rooms and a good breakfast! Very hard madress in the bed.
Best hotel in Railay, new and stilysh. Minutes walking from Railey West and Phra Nang. Close to Railay East nightlife spots but quite. Staff needs some improvement. Restaurant very expensive if compared to Railay standard.
very nice, nice room,nice service,nice view, The location is in east beach. It has to use van+boat+tractor from airport to hotel, too inconvenient.
The hotel is fine, staff is super nice, rooms are clean, design elements are boring, but it's on the beach so kind of gets a pass. Railay beach is overrun with squaking euro tourists and overbuilt with big empty hotels. It feels like the place was overbuilt x 2 and there are it enough interested travelers to keep the prices up, so it's a race to the bottom. As the empty hotels cut their prices more and more, the crowd gets less and less savory. It's a place to go for the afternoon or to skip all together, for sure...
Fabulous Fabulous Fabulous place! Room was excellent, food was great, only a 5 minute walk to the most beautiful beach I've ever seen and it's all so quaint and remote. Loved it!
Although you can't swim in the sea by the hotel (mangroves) the white sand beach are only 10mn away walking distane. The rooms are great and the whole complex (spa, swimming pool restaurant etc..) is pure delight. Staff are really friendly and helpful. Although not cheap still great value for money. Definitely recommend it.
the rooms are very good and clean, big room with nice balcony and a very beautiful shower,large tv and dvd inside. the service is very bad for this kind of hotel.the first day they didn't clean the room, day after they forget to replace the towels.after we complain they didn't do anything and a day after forget to replace towels again.also the staff is very slowly and is doing you a favor if u ask something.
The rooms were large and comfortable, although ours sometimes you could get a slight smell from the drains outside. The staff looked bored most of the time and not interested apart from the bell boys and cleaners who were friendly. Parts of the Hotel very dated, with the general areas and poll area just concrete (no green gardens etc). Many things annoyed me about the Management of this Hotel.
Wonderful staff, very clean and well kept resort. Food and drinks were expensive for Thailand, but the town is a few minutes walk away for a cheaper night out with lots of variety.
Management and front desk extremely attentive. So kind. Amazing nice rooms. Clean. Comfortable bed and room. Modern rooms. Beautiful. Nice nice nice staff. Spacious. Lovely. Off the beaten path so a long walk to vacation tour booking kiosks. Instead of the hotel booking it for you to help with this inconvenience, they double the price and profit more off the booking. Shouldn't one try and assist the customer by making the reservations at cost as a courtesy to outweigh the imbalance and distance. That's taking advantage of your clients, not taking care of your clients. Also wifi is awful and no hot water. Not on beach. Restaurant staff was awful and in attentive. Food average. Eat down the street. Staff can't speak English at all.
Fantastic food,gym,ATM,helpful and friendly staff,great location, I will come back !! Nothing bad to say !
Staff was unable to communicate or provide resolution to a very simple issue. Was told no refund and no room provided (they only had "upgraded" rooms for double the price), despite their booking issue. This type of service would never fly in other parts of the world, here it was not only all they would do but they laughed about it on our way out. Location is poor compared to many others around and is very expensive comparatively, both of which I can live with, but the extremely poor service of the night manager was unacceptable.
friendly staff, good breakfast buffet. noisy a/c, a bit far from the beach which is not ideal for beach holidays.
Staff very welcoming and friendly. The rooms are very modern and extremely clean. The breakfast was good and the hotel is located close to the main shopping area of AoNang and close to where the longtail boats are located if you interested in visiting the nearby islands. The only negative aspect about the rooms is that the air conditioning was noisy, compared to the other 4 hotels we stayed at during this trip.
the staff are very friendly and the cleanliness no free wifi
Very clean, neat. Nice. Room design zen feel. Staff friendly. One of them who attended us, automatically introduce us the places to visit the moment he pass us the local map. A nice gesture. Can rent bike directly from the hotel. Ease of travelling around the place. Swimming pool nice. Swimming pool is right outside the balcony of the room on first floor. They provide alot of tour and have alot of brochure for reference at the lobby. They don't help to arrange taxi. But lucky there is many taxi services at the corner outside the hotel.
Very clean and comfortable rooms,good breakfast. expensive and slow internet
Nothing Complete lack of being service minded by staff at reception, at breakfast, ...
staff very helpful the breakfast was very poor when i complaned it improved a bit.i think they need to improve alot more but other then that great place to stay.
Clean and good fittings in the room and bath/toilet. Internet not working in the room
the hotel was in a good location, quite at night, not to far from beaches and nightlife, and with good breakfast,and friendly staff.
The most kind was the stuff and provided service. Breakfast was also very good mixed of International and Thai food.
stayed at this hotel several times , and it's just fantastic the location for exploring krabi could not be better
Great location, 5 to 10mins walking distance to the Aonang beach. shopping area/message less than 5mins walk. No coffee/tea sachets available in the room during my stay, room look abit tired.