Hoteller i Krabi

Fordeler: Very nice pool, dinner in The Grotto special, attentive staff

Ulemper: A lot of musquitos, also inside our pavilion

Fordeler: Great property very well maintained. Great location, with privacy away from mass tourism, you’ll have your own peaceful home in the jungle. Good food and breakfast. Direct access to the beaches. Free water sports (kayak paddle). Great staff. Quite pricey but you’ll have the 5 star service, and will not regret it.

Ulemper: Didn’t want to leave

Fordeler: the resort is in wonderful location. the staff and the food excellent.

Ulemper: The only problem that we found is the noise that was coming from the boats.

Fordeler: Stunning location with everything you could possible need for your stay. The property is gorgeous and the room was amazing. They really think of everything from ice already being in the mini bar to after sun lotion in the bathroom. Everything about the property is simply breathtaking. We loved every minute of our stay. Staff where very helpful throughout especially Usman who was there to make sure we where looked after during our entire trip. This hotel was the perfect end to our trip in Thailand.

Ulemper: Everything was perfect. Only thing I would say is that there are a lot of mosquitos around but of course that’s not something they can completely prevent. Staff where very obliging when we asked them to come and spray out Villa.

Fordeler: Everything. Staff, accommodations, food, location. It is all around a 5 star property. Would highly recommend. Breakfast is amazing, accommodations are as comfortable as it gets.

Ulemper: Price for food and drinks. But you have to take into account that they have to pay for the service and everything else you get. So I’m my opinion, the money I spent was worth what I received.

Fordeler: Really one of the Best stay ever!! Must visit and a place to come back for sure!

Ulemper: Everything was perfect

Fordeler: I loved the beach, it's a dream. And when the tour boats leave it's really like paradise. The pool area is amazing and very relaxing. The views all around are really breahtaking. The staff is really nice.

Ulemper: It is really OVER PRICED. The food , drinks and services like massage are a total joke... for less than 3 days we have payed 810 euros on food and 1 couple massage. We were ordering normal dish and no alcohol on lunch or diner ( only 1 drink at sun set) they know we don't have a choice so they price like they want. The hotel should really review this , as for me it is a reason of not coming again and not recommending this hotel. Also at the beach of the hotel there are tours that come and park the boats. It gets really crowded and noisy. It's very annoying. The breakfast is really a BIG disapointement , for such a hotel, no choice at the buffet and very average quality food.

Fordeler: The plants are in good condition. The view from the pool is amazing.

Ulemper: Facilities are a bit neglected and things just look old. You need a boat from Krabi and then back, which makes it quite expensive

Fordeler: The staff and the service. They fulfilled all our requests with a smile. They knew our names everywhere. Osman was great and very professional.

Ulemper: The transportation is a bit complicated and expensive. You have to reach a private pier then take a boat 900 bhat per person. Too expensive. The breakfast could have been better for the price we pay. I had better in much cheaper places. We had many mosquitos in the room. We had to ask for a bed net

Fordeler: Beaches, swimming pool, location and the most friendly staff.

Ulemper: More club carts are needed to transport guests among facilities. And the cousin's should have more fish varieties

Fordeler: Alt er utmerket - mat, service, villa, dekorasjoner, osv.

Fordeler: Staff and environment is perfect.

Ulemper: Please provide some convince store for customers

Fordeler: The location. The service : Patty took care a lot about us and tried every day to make us satisfied. The room is like a castle . Seafood restaurant delivers really good dishes with style and beautiful view. Many activities possible. I Recommend the boat trip to hong island. Free ! Sunset is amazing if you are lucky with the weather. Breakfast is like a dinner :) 6 stars for me. Not 5!

Ulemper: Nothing...

Fordeler: As always with Ritz Carlton, the staff was amazing. Our butler Yid was the sweetest person ever and made sure we were happy the whole week. The location is simply beautiful. The Spa is one of the best we have seen in a resort hotel around the world. Different activities daily will ensure you’ll have something to do every day.

Fordeler: Everything...

Ulemper: Nothing..

Fordeler: Staff is amazing! Wonderful facilities and surroundings! Is a luxury place and the environment is simple stunning!

Ulemper: The room was very comfortable, but a bit noisy and the light from outside created a difficulty environment to fall asleep.

Fordeler: I like the hotel design and the environment. Really relax and had good time around the hotel compound. Will come back in the future to relax with my loves one.

Fordeler: service and ceremony amazing, unforgettable even. breakfast exceptional, great keto and gluten free options. The staff area all incredibly courteous, their professionalism is on level with the greatest hotels in the world, but there is a closed quarters connection that forms within a resort, and Phulay Bay works this magically.

Ulemper: Perfection can be but a target and I write not to criticize, but to assist: No ice bucket in room unless asked for upon which it is promptly delivered, but in a big plastic bucket that quickens the ice cubes half life. albeit we were there in the hottest part of the year. No razors unless asked for, seems to be a trend in American owned properties these days - one subsists, of course. I play competitive table tennis and needed to warm up for my next game at the resort, the table they have there is not competition standard and i couldn't use it as I had hoped. the difference in price between their table and a real one is about 1/4 the cost of a single nights accommodation - I know table tennis is a niche sport but when everything else is at level 10, the level three table did stick out sorely, and I felt I let my team down with my preparation.

Fordeler: Staying at the Phulay bay was among the best expiriences I've ever had and can't wait for the next opportunity to come back. The facilities are kept in great condition and the attention to detail is astonishing. Every photo we took was just picturesque. What made our stay extremely special was our host - Moss, he's a superstar! The rooms are being cleaned twice a day by a team of 3 and everything is sparkly clean. We traveled with a baby girl , the team got everything ready for her and even got her a baby robe and baby sized flip flops. The service was top notch everywhere around the facilities

Ulemper: This resort is just perfect with the best service

Fordeler: The room was spacious and comfortable with well equipped amenities

Fordeler: The people are fantastic ! The breakfast is great !

Ulemper: The beach is not the best, but regular boats to Hong Islands are available for guests

Fordeler: The location, the view of the cliff, the mood, the nature and the staff was amazing. Only thing that was good but can be better is the breakfast, more variety would be nice.

Ulemper: Nothing

Fordeler: The pool and the super bathroom. The breakfast was very good.

Ulemper: The pillows were a bit too hard

Fordeler: Beautiful resort surrounded by greenery..the propertywas excellent and well maintained..no complaints at all

Ulemper: Restaurant could be better..food was ok but quantity too little and a bit expensive A lot of mosquitoes but that’s expected as it’s surrounded by ponds and greenery

Fordeler: The resort and the surrounding gardens are absolutely beautiful! We had a great stay and would change not a thing about it :)

Fordeler: Amazing place if u wanna spend some peaceful time.

Ulemper: NA

Fordeler: The resort was tranquil and peaceful, which enabled us to enjoy fully our holidays apart from hustle and bustle. Usually at this time of year, most of resorts at holiday spots are too crowded to relax. However, we could chill enjoying the calmness at the BanSainai. My favorite part during the stay was the breakfast, of course. There are a variety of hot dishes guests can order for free. The service of employees was impeccable and they were all friendly.

Ulemper: The water pressure of the shower at the room 1007 was too weak.

Fordeler: Beautiful

Ulemper: The noise from the construction activities.

Fordeler: The property is large and quiet with wonderful views of the cliffs. Very good for a meditative retreat. The food is great, though serving size is modest. Staff are attentive and speak English. Spa services are nice but expect double the price compared to those outside the resort. This place is far from the beach, so expect a 15-20 minute ride by car to the beach.

Ulemper: There was a cockroach in the bathroom. I can accept that there may be insects like mosquitoes and moths due to the proximity to nature, but I didn’t expect cockroaches. Other than that, the place is clean.

Fordeler: Pieceful and yet only 10 min away from the beach and shops

Fordeler: The resort is beautiful and the staff friendly and helpful.

Ulemper: There was a lot of maintenance work going on. The noise at the pool, due to the work was unbearable. We complained and got moved to a room away from the noise.

Fordeler: Alt. Fra rom til personalet, deilig frokost!!

Ulemper: Ingen ting.

Fordeler: The amazing sunsets from the private beach of the hotel is a wonderful experience and it is lovely. The leisure facilities that are available in the hotel are free almost for all of them: Mountain Bike, Sauna, Steam Bath, Cool and Hot Pool, Kayak and Padel Surf. Summarizing, it was excellent our stay (me and my wife) and I would recommend it 100%.

Ulemper: One of the days that my wife and myself try to use the Hot Pool in the Sauna area water temp was so high that we couldn't stay inside. We ask the personnel to reduce the temperature but it wasn't possible. For the rest, everything was perfect.

Fordeler: Everything was great

Ulemper: There are only two restaurants on the hotel, and if you stay long you want more options and everything is a long ride from hotel. But for us that only stayed 3 days was not a problem.

Fordeler: Very good

Ulemper: The room had no share, I asked for one and got it. But it was not comfortable.

Fordeler: This was an epic experience. Superb hotel, fantastic villa. Fabulous staff. Amazing food. Seriously!! do I need to go on? I will always remember my time at the hotel and just to make sure that it was not a dream. I am heading back asap. Thankyou The Tubkaak Krabi Boutique Resort.(staff) The staff were always greeted you with a big smile. They were polite and caring. My little haven.

Ulemper: That I booked the first couple of nights at another hotel in Krabi.(meaning I would have wanted more time at this hotel)

Fordeler: The staff took note of our dietary preferences (as we’re Muslims) and ensured us that the breakfast items that we wanted such as eggs and pancakes can be cooked using separate pans/utensils and showed us what we could have at the buffet.

Ulemper: Nil

Fordeler: I enjoyed that it was very close to the beach. Not so crowded. Peaceful and the food was better than other places. Also allowed us to shower before checking in, which was a nice touch.

Ulemper: Room wasn't ready yet at 2 pm/ check in time. We had to wait a bit longer.

Fordeler: Great facilities, friendly and helpful staff

Ulemper: Water pipes in the middle of the beach...

Fordeler: Super friendly staff and beautiful Resort

Ulemper: It’s a bit isolated but this could also be what people are looking for

Fordeler: Everything

Ulemper: Nothing

Fordeler: Fantastisk sted!

Fordeler: Amazing breakfast, very cute and unique. The bakery area is a genuine idea. Food (Italian and Thai) is really high standard and the price is reasonable. Scenery is very romantic. Hotel very well managed Rooms and service is personalized which is very very important. As a hotelier myself, which means I see everything :), can t complain ! Well done !

Fordeler: Nice installations and attention by all service

Ulemper: A little bit isolated . Once you are there you don’t have options to go anywhere for food or anything on walking distance

Fordeler: The staff was excellent and the facilities and room were spotless. The entire resort was beautifully kept and the views from our room and balcony were amazing.

Ulemper: Nothing. I wish we could have stayed longer

Fordeler: GreT staff

Ulemper: Nothing

Fordeler: Friendly staff. Room is quite spacious.

Ulemper: Limited choice of breakfast.

Ulemper: A bit more variety on the breakfast

Fordeler: Having lived in Singapore for 3 years now, this was one of the friendliest resorts we have stayed out during our time in Asia. The staff are thoughtful as well as friendly - bringing over ice water when sat in the sun loungers, being super flexible with ordering at the bar etc The view from the main resort area across the little bay is lovely and we were fortunate that the high tide was first thing in the morning so the waves lapped the shore at breakfast. Then it is really nice to explore the sand during the day when the tide goes out and watch the crabs, rock pools etc The room itself was super lovely and we also enjoyed some time on the day bed when the sun got a bit hot outside. Super enjoyable weekend and we would highly recommend

Ulemper: nothing :)

Fordeler: Amazing staff - Wi-Fi did not work the first day but made all efforts to fix it Very pretty cottages to live in with good amenities. Good breakfast Very good location for Ko Hong boat trip

Ulemper: Scenic location but the sea is a bit further away For us no problem but the property is situated on a slope so need to climb up and down that could be problematic for aged or handicapped

Fordeler: Spacious, lovely, clean room. Nice breakfast with wide selection for many tastes. Quiet and off the beaten path, but that is what we wanted. Very friendly and helpful staff.

Fordeler: Amazing and friendly staff, super clean and comfortable room, efficient room service, delicious food, amazing pool.

Ulemper: Beach in front of the hotel is not beautiful and it’s dirty.

Fordeler: Friendly staffs and lovely environment!

Ulemper: Facilities are a little bit old but very clean

Fordeler: Staff, cleanliness, location and food. Living in Thailand we are regular visitors of Krabi and this is now our preferred location

Ulemper: Noisy aircon in bedroom 2201 in the middle of the night Going back home...

Fordeler: The beach was clean and beautiful. The pools were relaxing and well kept. The rooms are spacious and the beds are comfortable. The bathrooms were very clean and maintained. The staff in general were very pleasant, although their smiles seemed a bit forced. The property overall is very appealing and besides the food situation we were satisfied. Recommended: 1. Eat outside the hotel it's 3 times more expensive in the hotel and we got food poisoning twice on two separate occasions. Besides Mangosteen for breakfast, which was actually really nice. 2. Don't use the mini fridge!! There is a 7-Eleven right at the entrance and is also 3 times cheaper. If you want protein shakes they sell them for 50 BHT at 7-Eleven compared to the hotels 150 BHT for a less tasty option. Go fill up the mini fridge with more variety and feel less guiltly 3. Make your trips/tours arrangements outside Dusit Thani. Their tour office are literally thieves. For the same venture they offered I got it for 2000 BHT for the both of us when the hotel wanted for that same trip 2500 BHT for one of us. Overall the hotel is priced outrageously and you might underestimate the BHT. Make sure you check the exchange rate before deciding if something is cheap. Also remember to put sunscreen even when cloudy. You won't be sorry. Enjoy Your Trip.

Ulemper: 1. The food was very bland, but the real problem was that we had food poisoning for a total of three days on two seprate occasions. This was unacceptable!! One time is unfortunate, but twice is ridiculous. An apology does not reimburse the three days spent in bed eating soup, toast and plain rice. I am furious at the unprofessional way the management handled the situation (Smiling and sending a letter apology) and have contacted their corporate office. "BE WARNED" We specifically think we got sick from Limoncello. Be careful, if it tastes funny don't eat it. 2. This is supposed to be a five star resort,but it's facilities are outdated and comply to the modern three star resort. Besides some general upkeep the hotel seems to not have had any renovations for at least 10-15 years. 3. No Life Guard... No matter which hotel you are in security is the most important aspect, having no lifeguard for the pools and holding a sign saying "at your own risk" puts a huge hole in the guests sense of security. Another related incident is what seemed to be bribery from a taxi driver to an employee whos name I will keep confidential. As I got in the taxi I saw the driver slipping discreetly this unamed employee 500 BHT... Makes you wonder if things are staying legal. 4. We were looking forward to the Friday's fire show, but when we arrived at 19:00 they said they cancelled it. Comment: I know it's low season, but I was very dissapointed in the hotels lack of communication. Very minor issue though.

Fordeler: Food, location, cleanliness, most of the staff members, pool, facilities.

Ulemper: I liked everything. Specially a staff member at thai restaurant who took care of our kid so that we can have our food peacefully. There is nothing you can dislike.

Fordeler: The staff

Fordeler: Staff super friendly. Great location. Breakfast choice extensive with great food. Rooms well kept and quiet. Give the Thai Boxing class a try with En Weerasak great session for beginners or experienced alike.

Ulemper: All extra activities come at a price! It would be good to have a few free perks as in 30mins free Kayak before paying or bikes etc.

Fordeler: The rest of the staff and cleanliness.

Ulemper: Lack of attention upon check-in process.

Fordeler: Overall the property was very good. Nice and spacious room with almost all necessities one could ask for. Good staff always ready to help.

Ulemper: Very few option for vegetarians at the buffet breakfast. Upon our request for making a grill sandwich was also turned down which was a little rude. Room cleaning staff not at all friendly. Location slightly away from main area.

Fordeler: Genuinely attentive and welcoming staff who seemed to love their jobs and their customers.

Ulemper: Our only disappointment was the cancellation of almost all of the evening meal buffers throughout our stay, e.g. surf & turf night on the beach, taste of Thailand buffet, tandoori night buffet.

Fordeler: Friendliness of personnel in SPA. Front Office personnel. Concierge and drivers.

Ulemper: Lack of authentic Thai food. I didn’t expect to come to Thailand to experience a hotel’s main restaurant serving just Indian food for lunch and dinner every day.

Fordeler: Stille og rolig plass. Bra beliggenhet i forhold til strand.

Ulemper: Dyrt. Resturantene på resorten var meget dyr kontra andre plasser i Thailand. Resorten virker slitt og lite vedlikeholdt.

Fordeler: We loved our excursion. We booked it with Phon. He was fantastic. He joined us on the excursion. He was an amazing host and guide. Thank you so much Phon you really made the day special. The Indian resturant MangoSteens was delicious. Top quality food.

Ulemper: I feel that check-in was rushed and the information about the hotel was vague.

Fordeler: Perfect situation, directly on the beach, which is really beautiful and quiet. Hotel is really comfortable and very clean.

Ulemper: Nothing to mention.

Fordeler: Breakfast

Ulemper: Food

Fordeler: We loved everything about this property. It was secluded and beautiful. The rooms were large and spotless. The staff went above and beyond to make you feel comfortable and the food was sensational. There were so many extra touches that made the stay so special (like an evening delivery of fresh fruit, and a lady who came and sprayed your room with mosquito repellent in the early evening). We used the on site diving facility and the spa, both of which were just as accommodating and great value for money

Ulemper: Absolutely nothing!

Fordeler: suiten

Ulemper: resepsjonen var litt uhyggelig

Fordeler: Leaving to go to phi phi beach resort much nicer

Ulemper: Everything From sewage smells in the room to urine smelling paths broken toilets no turn down service, to a noisy music blaring neighbor, swarms of mosquitos to in my opinion they are writing their own reviews anyone who thinks that qualifies as a 5 star resort has not stayed in one. The lock on the door is a padlock you have to walk outside get bitten to go to a stinky toilet the entertainment center is a DVD player from 1990s. At a push I would give it 3 stars. We were promised a refund of half our stay and no charge for any other costs incurred which was fair and welcomed. The managers claim that it was a themed resort built on 2005 to represent something from the past seems irrelevant and possibly false. It’s outdated. See the photos you decide sorry I can’t provide smelly vision to really put you in the picture

Fordeler: Our stay was very tranquil, comfortable and relaxing. Its the perfect getaway spot if you are tired of city life. The breakfast was good nothing fancy. I really enjoyed the outdoor (private) shower place with our room and also the outdoor lounging area was great.

Fordeler: Beautiful facility but the living room was outdoors compromised the privacy but overall very clean and friendly facility

Ulemper: Outdoor living room

Fordeler: Snorkeling was wonderful. The low density of costumers made going to the swimming pool o the beach very relaxing

Ulemper: Mosquitos made it difficult to do things in the evenings

Fordeler: Nice rooms nested in nature. The vibes of the resort was really nice. Peaceful getaway.

Ulemper: Nothing

Fordeler: The amazing location of the hotel, the staff was extremely nice, the beach of the hotel it’s beautiful and there’s “no one”; only the people hosted at the hotel (15-20 guests) and the food was amazing!!

Ulemper: The food at the restaurant was quite expensive for being in Thailand, as far as we know it’s complicated to bring the food to the resort as the only way they can do it is by boat. There are a lot of mosquitos but you can fix it quickly by applying mosquito lotion :) Disappointed with the hotel manager.

Fordeler: The rooms are charming, the beach is beautiful.

Ulemper: Prices are on the high side but in line with a 5 star resort. The pillows are way too big.

Fordeler: The quiet environment Nice beach and sea

Ulemper: I do not like the walking path is full of sand as well

Fordeler: Fairytale

Fordeler: Svært vennlige resepsjon og personale. Bassenget var rent og pent. Hele hotellet var oppdatert og rent.

Fordeler: The villa was very nice,lots of space and a great terras. Very good bed,great shower,nice bathtub. We were provided with towels for the beach,umbrella,bathrobes and indoor slippers. Airco was nice and quiet. Breakfast was very good,excellent selection of food and drinks.

Ulemper: There was live music at the bar every night untill 23.00. Not that I don't like music,but every night... Had some luck that they stopped early most of the time. Think 22.00 is good,sometimes it's nice to go to sleep early.

Fordeler: The swimming pool was great! And the room comfy and very clean.

Ulemper: It does not include breakfast

Fordeler: Veldig hyggelig betjening. Fine rom. Fine omgivelser. Kort vei til en nydelig strand.

Ulemper: Utfordrende å komme seg til/fra Railay.

Fordeler: Very good location near to Railay East beach which is the only beach with pier and you won't get wet from getting off the longtail boat. Comfortable bed and nice pool.

Ulemper: The room lights are too dim. Would love to have some white lights and not all yellow lights. Air conditioning is not cold at all.

Fordeler: Bra mat. Fint rom, med bra uteområde til rommet (veranda)

Ulemper: Bassenget lå litt ubeleilig til.

Fordeler: Whatever this hotel is doing, they're doing it really well. Loved everything about this hotel - excellent service, comfortable bed, nice balcony overlooking the pool, convenient location nearby the bar stretch. The daybed at the balcony is perfect for lazy afternoons. Hotel is in a strategic location too, located just 3 walking distance from the pier. Daily breakfast for 250THB was simple and adequate.

Fordeler: The location, the live performers every night, the room and pool, the breakfast

Ulemper: There was a smell in the bathroom, but if you keep the toilet door closed it is more than ok.

Fordeler: The bar and the pool , and of course a good breakfast

Ulemper: Everything was correct

Fordeler: Great and luxurious place for the price. We especially enjoyed the pool!

Ulemper: Breakfast a little bit expensive.

Fordeler: ALL the Staff were friendly, food was good, our breakfast was included and very good. General maintenance was good. Wifi was good. We generally enjoyed our stay. Close to small shops and laundry service. Evening music was nice although exactly the same every night we stayed (4)

Ulemper: getting to their door from the boat which is the only option was not nice, would actually say it was unsafe for older people with suit cases, or any kind of disability. They need PORTERS !!! Other hotels gave this service so that’s where I will go next time. we were dreading the thought of having to cart our bags back to the boats dragging, and having to lift them without assistance over 3 separate boats to get into the boat that was allocated to us. Also, The waters edge on that side of railay is far from pretty and quite disappointing when you first arrive. BUT it’s not a long walk to an actual beach and it was stunning. Again It would have been great if they had had porters.

Fordeler: Beautiful rooms, very clean and modern, tons of light. Sweet Pool!

Ulemper: Breakfast is meh. Everything else is outstanding, though!

Fordeler: everything was awesome from room space to pool side, design lobby and garden. Great value for money!

Ulemper: Drinks at the bar a little bit expensive!

Fordeler: Good location. Staff always very helpful. Very nice pool and fitness room. Close to the beach but still very quiet. Definitely to recommend. Good value for the money. Excellent.

Ulemper: Everything was fine.

Fordeler: Nothing, just location.

Ulemper: Almost everything. They have the most heinous breakfast. They will give you multiple choice questions to select for breakfast. They have only 2-3 things to offer for which they charge so much. They will put broken kitchenware and on checkout will charge you. If you want to have a talk, they will argue with you. Worst kind of experience I ever had.

Fordeler: Nice big pool, spacious and very nice room. Best hotel/resort gym ever. Very friendly staff. We booked a extra night. Comfy bed.

Fordeler: A fantastic room and a beautiful swimmingpool. All looks very new. Perfect located at the main road.

Ulemper: The restaurant and breakfast was very bad, you would expect much better from a four star hotel. Luckely a cross the street there is a hostel that serves an excelent breakfast.

Fordeler: We won't eat breakfast because there is no halal food

Ulemper: There is no halal breakfast

Fordeler: The staff is amazing

Fordeler: Everything was great, had no complaints at all. Everybody very very accommodating nothing too much trouble. Room was amazing suited my husband and me perfectly. Hope to return one day soon. Thank you Lai Thai for a great holiday x

Ulemper: Would have love to try the restaurant, but unfortunately under refurbishment. Only issue.

Fordeler: The staff were friendly- location and facilities good and the towels in the shape of swans was nice.

Ulemper: Nothing.

Fordeler: Very modern room with incredible views. Had the Samsung fridge with ice, the Mitsubishi Air Con in both rooms, stove and anything you would possibly need to make it your home. There are plenty of markets, restaurants and anything you would ever need within a short walk. Delightful and helpful staff made everything easy. Didn’t try the pool but it looked super nice.

Ulemper: The security dude was real cool too :)

Fordeler: Really clean and spacious apartment. Good pool and gym. One own room for clothes. Big balcony. Everything was really top class.

Ulemper: Bed was a bit firm for me.

Ulemper: it is sad this hotel dont have a private beach

Fordeler: It’s an older property, but generally in good shape and the staff is very friendly. The food quality and variety is very good (though not cheap, but considered ok for a 5 Star hotel). The pool is fantastic!!!

Ulemper: High speed Internet only for extra money and the complimentary WiFi is super slow (totally not acceptable for an hotel in Asia). Cleanliness is so so, overall the facility is clean, but again 5 star so all those dusty corners in the rooms and facilities are below expectation. If you look for a nice beach you definitely shouldn’t come here, while I think the beach part doesn’t belong to the hotel it has its own access, but the beach is just dirty and disgusting.

Fordeler: Great time here: kindly staff, breakfast is superb, the rooms are good and have a great amenities kit from L'occitane (wife loved). The pool is amazing we received some free cocktails and fruits during sunbath, the landscape is fantastic, three restaurants, one spa. Everything a bit overpriced, but you are at Sofitel, so you can pay the brand or search other options nearby: we enjoyed also massage and other restaurants in the neighborhood, they are great options, without the same sophisticated environment, but good quality at the end of the day.

Ulemper: The beach only can be enjoyed during low tide and is not as beautiful as we expected. But the amazing pool for sure is a excellent option. The location of the hotel is very calm and peaceful, but far from the Ao Nang center, this can be good or bad depending on what you prefer. We enjoyed this extra privacy. Our suggestion is to have a bigger slide for the kids area of the pool and some more toys for them.

Fordeler: This property and its amenities are excellent. We really had a very pleasant stay and would like to come back again.

Fordeler: Everything! This hotel is perfect!

Ulemper: Leaving :)

Fordeler: Lovely venue fantastic staff

Fordeler: Staff from the Sofitel made by experience better than expected. To be honest, since I was traveling solo and was my first time in Krabi, location was not the ideal. This was a last minute trip and I was a bit overwhelmed for the number of properties and different locations within Krabi so I decided to pick the hotel by brand (and I was avoiding Phuket). The staff helped to enjoy the most and accommodate all my requests. They did and above and beyond work and I am grateful for that. To me, the staff in any hotel can do your experience better or worse. The staff at this hotel excel in their work

Ulemper: Location. This factor depends on what’s the main reason for travel. I guess this hotel is very good for a destination wedding or any conference/meeting since premises and space is huge. To me, I was looking for something different and to be a bit far away impact a bit on how you can move around. There is always grab but that 20 minutes drive to main areas. Also, the fact that there is no private beach for a resort of this type got me wonder.

Fordeler: The food was excellent, good variety. Room was very clean & well layed out. Pool was amazing, however temperature was too hot to be refreshing. Service was very good. Minor problem with airconditioning was attended to immediately. Overall, very good.

Ulemper: Prices of drinks & food were quite expensive.

Fordeler: Great Service! Nice place!

Fordeler: Location was great ,,room was amazing and complimentary mini bar topped up every day was a nice touch

Ulemper: Couldn't fault this place would stay again in a heartbeat

Fordeler: Very clean, quiet and close to restaurants and shopping. 5 minute walk to beach.

Fordeler: Facilities are great, looks like new hotel, the restaurant is so nice... and excellent breakfast and comfort at the room.. great choice!

Ulemper: Loby hotel is at the top, need to walk a lot from the street

Fordeler: Personalet var meget imøtekommende og ga utmerket service over hele hotellet. Det nevnes spesielt i resepsjonen og i frokost kaffeen. Frokosten var upåklagelig, godt utvalg og 6 varierende type varmretter, utmerket frukt og god salat. Egen «egge rett kokk» som laget på bestilling. Sentralt beliggende hotell av god standard.

Ulemper: Ingen ting å utsette.

Ulemper: The hotel was extremely noisy with parties going on each rooms and children running down the corridor late at night. When I called reception to complain at 2am, very little was done to remedy the situation. I checked out 3 days early and cut my losses. Overall very disappointing.

Fordeler: Comfy beds and clean rooms. Good views from room and quiet.

Fordeler: Less than ten minutes to the beach and on the strip so easy access to shops, restaurants etc. Check in was quick and easy and the first thing that struck me on reaching the room was the clean scent! I’ve stayed in very musty smelling hotel rooms before and Sugar Marina was perfectly clean. The rooms were spacious and very well considered- multiple power points close to the bed, a beach bag with a beach mat, loads of towels, complementary water and snacks in the mini bar and even flip flops! There is also a rail on the balcony so you can dry wet swimwear. The breakfast buffet was also good. All in all, excellent value!

Ulemper: There are two buildings and the hotel reception is in the 2nd building which involves a short climb. Not a problem if you don’t have much luggage but worth bearing in mind. Breakfast was lovely but could have been warmer.

Fordeler: Direkte ut i bassenget

Ulemper: Litt høyt fra terrasse og i bassenget vanskelig for folk som ikke er så mobile. Litt langt til stranden når det var så varmt.

Fordeler: This is my first time ever wrote a feedback. The hotel is amazing, especially the staff from the reception, they are not only beautiful but also really really helpful. I was really regret that I changed to another hotel. Definitely recommend to everyone. Good location too!

Fordeler: The room with the view was very good clean.The pool was good and the breakfast was the best. All amenities of a four star hotel were found. Well behaved staffs always ready to help.

Ulemper: I couldn’t find anything that I don’t like.

Fordeler: Location ideal. very good breakfast selection. Better than most other hotels we stayed at during our trip

Ulemper: Room size a bit small, but still worth the price. Had a small issue with the security officer who was watching videos on his cell phone at 2am in the passage outside our door and he refused to turn it down even asking asking him politely.

Fordeler: Really Nice friendly and clean !

Ulemper: Varmt vann i vaskeservant. Speil og lys ved servant hadde vært praktisk ved barbering. Alternativt speil på badet. Forvirrende regulering av vanntemperatur.

Fordeler: Perfect location, 2 minute walk to the beach and plenty of shops and restaurants on the road. The view is lovely of the sea. Also they offer free tea and coffee downstairs with little snacks!

Ulemper: The double bed was actually two single beds pushed together

Fordeler: Location, free coffe in lobby.

Ulemper: Sink is in the room, mirror is not above of sink. It is not a big problem, just small unusual things.

Fordeler: Near the beaches shops restaurants

Ulemper: Every thing was excellent

Fordeler: Good location

Ulemper: Bed really uncomfortable and double was two singles together.

Fordeler: Nær stranda og restauranter. Stor og god dusj.

Ulemper: Ikke noe klesskap, bare 4 kleshengere. Det er for dårlig. Vasken var på soverommet og ikke på do.

Fordeler: Friendly stuff,good location, clean and reined facilities. And of curse near the beach.

Ulemper: Nothing

Fordeler: The location is strategic. Food, souvenirs, decent massage centers and beach nearby. It has a waiting area which complete with beds and pillow. In case if you arrive early you can rest while the rooms ready. The hotel also prove a coffee machine for free in lobby.

Fordeler: Location was great. 200m from beach. Free flow snack include coffee was superb nice. Love it. Have sofa in lobby to chill before check in. can check in early if the room is available. close to 7e / massage/ tourist guide/ motor rent Room was spacious

Ulemper: Bathroom - A little bit of stagnant water on the floor Sink - Located outside the bathroom and not so convenient. My child love to play with that water and causing the floor to get wet. Cannot open sliding door for too long as it will cause the air-cond to close itself. Muslim restaurant - not many. need to walk towards the Masjid (10minute OR 1KM) for searching Halal Restaurant

Fordeler: Stuff very nice

Ulemper: Air conditioner

Fordeler: The location and cleanliness

Ulemper: No Ironing board plus iron, separates shower and toilet bowl

Fordeler: The room was so beautiful and had a lovely sea view. Staff were so helpful and we will definitely be back.

Ulemper: Sadly the pool wasn’t open due to renovations but that was communicated to us when we booked so we understood!

Fordeler: -The pool villa is amazing - the location is perfect - the resort is really nice, clean and beautiful - smiling and helpful staff except one person

Ulemper: - breakfast didn’t reach my expectations considering the quality of the resort - the receptionist for the early check out was abnormally unwelcoming, no thanks at all and unfortunately let us a bitter image of the resort

Fordeler: Excellent location with stunning views from our balcony. Good varied breakfast. Very friendly and helpful staff. Seamless transfer by boat and taxi to the airport (organised by the hotel).

Ulemper: More storage for clothes.

Fordeler: The hotel is the nicest on Railay in my opinion. Beds are comfy, everything is clean, staff is friendly! It definitely feels modern and kept up to high standards in comparison to the surrounding hotels.

Ulemper: The gym is a joke (I guess it’s better than none) and my wife and I couldn’t shake a stomach bug while we were there (eating only at the resort for our meals) and we were VERY cautious having no ice and sticking primarily to cooked food. we relied on their hotel water bottles which I would stay clear of as i don’t think it’s to the standard of the stores and was likely the issue of our constant stomach pains.

Fordeler: Staffs, Pool, Location, Cleanliness, and everything

Ulemper: Nope

Fordeler: We liked the resort on the whole, the breakfast, the athmosphere, the pool, the friendly staff etc.

Ulemper: There is not much we did not like

Fordeler: The property was lovely from the outside and the rooms did not disappoint. The extra large bed was extremely comfortable and lots of space in the room. It is a 2minute walk from the port so also very handy. The staff were very friendly and helpful.

Ulemper: The port side of the hotel is a bog with no beach. The beach is a 5-10minute walk away through Walking street which has lots of bars and restaurants. The beach itself is spectacular with lots of nice resorts on the beach front. The hotel was also quite expensive for a one night stay.

Fordeler: Friendly and accommodating staff.

Fordeler: Utrolig vennlig og serviceinnstilt personell, og gjennomført bra sted.

Fordeler: The service was lovely, Charlie and Wut at reception really took care of us.

Fordeler: Great staff, really friendly. The room was great.

Ulemper: There is a renovation of the pool which make alot of noise all day until the sunset. In booking.com it says that the pool is closed but it doesnt say that there will be noise even at the breakfast

Fordeler: The breakfast was average, maybe due to low season.

Fordeler: the hotel its self

Ulemper: having to find my own way into town from pier

Fordeler: Fantastisk ferieanlegg, med vakker natur, deilig strand, topp service. Hadde to delux rom, ble oppgradert til sea view, flott opphold. Bra morgentilbud med yoga og senere bassenggymnastikk.

Ulemper: Var Club medlem første døgnet, men fikk da litt begrenset utvalg i frokost etc. Bråket fra longtail båtene ute på fjorden var generende, men kan ikke klandre hotellet for det.

Fordeler: Fantastic location

Ulemper: We had the ocean facing spa room can highly recommend it was amazing

Fordeler: The location of the hotel is beautiful. The foof

Fordeler: The staff responded very quickly on any request and the hotel was very environmental friendly

Ulemper: The room needed an upgrade, some small things you wouldn't expect for the price you pay.

Fordeler: Stunning location

Ulemper: The spa bath took AGES to fill as the cold was a trickle plus the plug leaked

Fordeler: Proper 5 star resort; hotel pick up at airport, decent boat to the resort, multiple restaurants, great pool, friendly staff, own beach, nice rooms.

Ulemper: There is renovation happening right now, which I understand because it’s low season, but they should mention it the booking website. It’s not s pretty view and makes noise. If I go to a beach resort, I don’t like construction noise around me. Price should be lower then you have guests during renovation work.

Fordeler: Veldig bra yoga med Rak. Fantastisk frokost

Fordeler: Awesome Resort! Breakfast is extraordinary

Fordeler: the environment and the room.

Ulemper: the food very expensive

Fordeler: The location and pool

Ulemper: The room needs to be refurbish

Fordeler: Beautiful location.

Ulemper: Some of the staff including the buggie boys were damn adamant . This hotel is beautiful but really had bad experience when it comes to the hospitality. Mixed experience with the staff.

Fordeler: The privacy.

Ulemper: The breakfast spread was not up to par. Burnt pancakes and fully cooked eggs instead of half boiled.

Fordeler: Very quiet place to truly enjoy resting in nature. Away from city and loved the serenity in the resort. Breeze spa was great too! Room was clean and liked the antique look and feel of the resort.

Ulemper: Breakfast spread really need some improvement.

Fordeler: Beach restaurant

Ulemper: Location is far from the center

Fordeler: Stunning beach location. Beautifully laid out pools. Excellent service.

Ulemper: Nothing

Fordeler: The location & friendly staff.

Ulemper: The AC in my room kept getting spoilt & I had to call up maintenance in the middle of the night. The breakfast spread was the same everyday.

Fordeler: Let's start with the way our vacation started - by getting an upgrade! We booked a regular room but got one of the best rooms in the resort so of course, that was a great and much appreciated start! Our room was huge, beautifully decorated and had a jacuzzi area hidden by lush greenery on the balcony! The resort is beautiful! It is built along a relatively narrow strip down the hill with the central part occupied by numerous pools, surrounded by lots of greenery, various exotic tropical trees and flowers. The beach in front is relatively narrow but it is just a part of a long beach which is public so you can go anywhere you want. Staff is extremely helpful and friendly as anywhere else in Thailand and the whole resort is kept perfectly clean. Do not miss the sunsets behind the numerous island opposite the beach!

Ulemper: The only downside I found was that 2 restaurants in the resort were quite expensive, same as the massage, which was 3 times more expensive than elsewhere! There are a couple of restaurants along the beach but they are also relatively expensive. I recommend instead taking a taxi to the nearby village for more and cheaper options.

Fordeler: Nice pool and great views over the islands

Fordeler: the location is just spectacular.. the beach clean and stunning amazing sunsets .. quiet peaceful relaxing .. the staff are tremdous .. i will return another time .. fantastic

Ulemper: not that i didn't like .. its a very quiet location so getting anywhere you needs taxi or tuk.. it is quite expensive so be aware.. also the restaurants are quite pricey to .

Fordeler: Friendly staff, great with our young kids, good service at the restaurants and the food was quite good. Amazing breakfast buffet. Loved the toy box for kids by the kiddie pool. Great view of the ocean and sea stacks from the beach. Happy hour at the Sunset Lounge is a great deal! Good wifi for free.

Ulemper: Property is a little dated, could use a remodel soon. Rooms smelled slightly mildewy. The location is a little secluded, so for day trips you have to take a taxi to Ao Nang pier, about 20 minutes (and $3USD per person each way), then a long tail boat from there. The pool seems a little corroded. There were stone seats in the pool that were too rough to sit on because of corrosion. The elephant fountains at the pool weren't working. Pool chairs are VERY close together and there aren't many so you have to scramble to get one. Would have liked a free taxi from the airport. As it was, the hotel was going to charge more than a regular taxi, so we opted to hire our own driver from the airport.

Fordeler: Nothing

Ulemper: Staff and no vegetarian food

Fordeler: Personalet var veldig hyggelige.

Ulemper: Det er en stor byggeplass rett ved siden av hotellet. De jobbet fra morgen til kveld og det var mye bråk. Hotellet er aldrende og slitt. Det trenger en real oppussing!!

Fordeler: Svært vennlig personale, rent, fint rom. Fint basseng, alt var fantastisk Anbefales på det sterkeste.

Fordeler: Everything! People really kind, location, night markets, pools, restaurants,...

Ulemper: The Beach opposite the hotel is really bad.

Fordeler: Juleshowet var bra, fin plass, ryddig...

Ulemper: Ble "lurt" til å bestille to biler for transport, men når bilene kom så vi at det var mer en nok plass i en bil. Fikk ikke avbestilt den andre bilen. For lite solsenger/stoler i forhold til gjester. Stranden var delvis egnet for bading. Manglet basic varer som chips, ost, cola...

Fordeler: The hotel experience was amazing thanks to its staff.. Very pleasant, very courteous, very helpful... For eg.. Lik, who served in the cafe/bar, offered, and then drove me in his car to pick up food, since all restaurants were shut after 10.30 pm, and dropped me back..this is exemplary.. The complementary breakfast was also a pretty wide spread... A hotel worth revisiting, any time.

Ulemper: Hardly any negatives

Fordeler: Kvalitet på hotellet, personalet, beligenhet

Fordeler: It’s a great place for family with kids. They offer a allot of activities for kids.

Fordeler: Beautiful property with great facilities

Ulemper: The staff could be more prompt

Fordeler: God frokost Dårlig toalettpapir Ingen shuttelbuss.

Ulemper: Dårlig toalettpapir. Ingen shuttelbuss. B

Fordeler: Friendly stuff, beautiful hotel! Amazing breakfast!

Ulemper: The beach is not suitable for swimming. I didn't like that we had problems that suitable for 2 star hotel (elavtor stuck, bugs in the room - happend only in 1 room out of 3 so its not in all the rooms.) Over price for my opinion, more suitable for families because there is a lot of activities to the children's.

Fordeler: The pool access from the room was great, staff was very professional and friendly, great deals at the bar, good access to the main street

Ulemper: The room could be more maintained, especially details as bathtub handles that were green from hard water (could be easily cleaned), the aircon was really loud and far from latest technology (run all the time instead of having auto switch off; switching off when terrace door opens); we could smell the sewage in the bathroom all the time.

Fordeler: Staff is very friendly and helpful, the grounds are very well kept with colorful fishes.

Ulemper: The property needs a general refurbisment, public areas show signs of wear and tear. Pool side and slides also needs upgrading.

Fordeler: This property has a very large pool, my whole family enjoyed the pool , has balcony in each room which was a plus point .

Ulemper: it is not attached to the beach ,I thought beach resort was right on the beach, a road is dividing the beach, if thats the case better I booked other hotels , but I enjoyed anyways, no bath tubs in the room .

Fordeler: Spent only 4 nights there. The island bar with chairs underwater was awesome! Room was super clean, spacious and very modern. To get on the beach you need to just cross the street. Reasonably good snorkeling experience on trips from Ao Nang.

Ulemper: Could be slightly cheaper, but I don't regret staying there.