Praha Hoteller

Fordeler: location, outstanding staff (one exception) - very accomodating

Ulemper: individual operating front desk asked repeatedly for a cash deposit for an excursion and discovered (zero) absolutely no funding of any nature could be applied from hotel to company operating tour. I only saw her weekends and we were planned to check out in two days. she spoiled an otherwise outstanding experience

Fordeler: We've spent 12 days in Europe, starting in Prague and ending in Vienna. The Ventana was the best hotel we stayed at, even better than a Relais & Chateau hotel we stayed in. And it was reasonably priced for this quality. Highly recommended.

Fordeler: Fabulous hotel that exceeded our expectations. Great property... Great service ... Great location.

Fordeler: Your staff is excellent, the hotel is gorgeous, decorated exquisitely, the breakfasts werea wonderful variety to choose from, especially the made to order omlets.The personal greeting when we arrived and the rolled wet cloths for our hands. Great!

Ulemper: Aboslutely nothing

Fordeler: Location was excellent. The concierge was most helpful with concert tickets, directions, and a recommendation for a great restaurant. Very nice breakfast. All staff I dealt with was very helpful.

Fordeler: The staff were helpful. When I was told by the breakfast lady that breakfast wasn't included in my room & I showed her proof that it was & she wasn't honoring it, the front desk manager corrected the error

Ulemper: The black out curtains in the room, facing the bright street were broken

Fordeler: I am picky and spoiled when it comes to hotels. I stayed in an executive room for three nights here and it exceeded my expectations and rivaled some of the most luxurious, expensive hotel rooms I have stay in -- and at a small fraction of the price!! The hotel is a short walk to everything, a train station is less than a block away, and a tram runs right out the front door. When you first enter the hotel, the lobby is deceiving because it is small, worn and, dated. Enter you room and wow! The upgrade to the executive room is well worth it. It was exquisitely appointed, spacious and luxurious with a powder room and separate full bathroom. L'Occtaine toiletries were a nice touch. The bed was very comfortable and the linen was exceptional. The room was quiet. The breakfast spread in the hotel's famous restaurant was excellent. I am glad I booked the room with the breakfast option. It was very well worth it. Bottom line: I doubt I will ever find a better value anywhere in the world any time soon.

Ulemper: The lobby needs updating.

Fordeler: Large room and bathroom, huge and delicious breakfast included, good location at junction of old and new city. Wonderful executive sitting room with free wine and drinks and food and friendly staff.

Ulemper: Smoking was allowed in the public bar/lounge which made it unpleasant to sit there. Also, it would have been nice to have a nightlight in rhe bathroom. ,

Fordeler: The beds were very comfortable and the room spacious (for Europe). The staff was very helpful and friendly. An included hot Breakfast Bar was very much appreciated. The location was perfect as it was the spot where most tours kicked off.

Ulemper: Nothing! I would absolutely stay again!

Fordeler: Location was great

Fordeler: Our room was simply magnificent. Very spacious and bedroom had twenty foot ceiling with chandelier. Bathroom also large. A separate room with closet space. Breakfast was included and was excellent. The staff was very helpful. Building ornate. GREAT

Ulemper: had a bathtub with hand held shower but no screen/door. Very difficult not to get water all over.

Fordeler: The location was great. The room was comfortable with a minibar, satellite tv with CNN, and a hotpot for tea and instant coffee. The breakfast that was included was excellent as well.

Ulemper: No ice machine. Had to pay about $7 for ice via room service.

Fordeler: The hotel is nice and its employers are very helpful.

Ulemper: The distance from Downtown. I walked about 20-30 mins to get to downtown from this hotel. However, it has a taxi service (15 dollars). and it is close to one of the train's stop.

Fordeler: breakfast walking distance to attractions room

Ulemper: music from downstairs bar loud until 3am

Fordeler: The room was cosy, stylish and large enough. Overall location is excellent.

Ulemper: Being a four-star hotel one could expect a proper juice on breakfast. Overall the place is mostly hostel-oriented, actually more like three-star hotel

Ulemper: Configuration of shower is strange: you have to stand closer to the end of the bath tub, on top of big drain plug, which sticks out.

Fordeler: Everything!!!

Fordeler: I liked the cleanliness and customer service. The front desk was extremely helpful on where to go to get something to eat or go out, calling us a cab, and other services. I definitely liked the little store too...great value for the money!

Fordeler: Best bfast ever had

Ulemper: Gym is minimal and has no dumbbells or weight machine. only chest and shoulder..

Fordeler: Well decorated, very clean. The rooms are pretty spacious with comfortable beds, the bathroom also spacious with super large mirror. Overall, the equipment in the room was in great shape, nothing broken or overused. Very quiet rooms, we did not hear neither the street nor any other rooms, but our room was in the corner and the windows were pointing some back yard, so maybe not rooms will be alike.

Ulemper: The bathroom had very poor air ventilation. There's no view whatsoever from any hotel rooms, the building is surrounded by another large hotel and another large building. The WiFi is super pricey, and I cannot understand why, though they do have an Ethernet connection available in the rooms, not only WiFi.