Grei standard på rommene og helt ok hotel med bra beliggenhet i forhold til sentrum Savnet en bar på hotellet.`Kunne med fordel hatt en parkeringsavtale med parkeringshuset under hotellet
Trådløs Internett (WI-FI). Og konseptet med rimelig hotell på en enkel måte. Spesielt muligheten for å kjøpe mat og drikke for en rimelig kostnad. Nei
Sentralt, internett inkludert
Close to railway station Lille Flandre
Comfort of the rooms and the vast range of breakfast items
We liked the location of the hotel. The staff were very friendly and helpful
The check in was simple and the clerk was very efficient, extremely helpful and polite. The rooms were clean and the bed comfortable, and great stay with the hotel located a short walk from the Old Town and the Christmas Market. Wide range available for breakfast, but the hot food offering was limited and cold
The hotel was fine but nothing more. The location was the best point Very basic. Bed was bad and breakfast awful.
clean modern hotel ,convenient for SNCF/ Eurostar breakfast seemed expensive.
Not very good location and no car park!!
excellent location near the station and the city center; also very close to Euralille, which is a great shopping center; clean room; good breakfast My room was way too noisy because of the dysfunctional closing system of the window ; I was also very disappointed because the staff at the reception desk was not only unfriendly but also very rude.
Excellent facilities. Very large rooms which were clean and very comfortable. Excellent facilities onsite with bar and good priced restaurant. Internet available. Friendly staff. Good location, only 5 minute walk to center of Lille.
Great location, very quiet despite proximity to station. Easy parking underneath. Excellent rooms, clean and functional.
Hotellet var enkelt, pent og rent. Hotellet var ikke for stort, det var stille innendørs i en lite trafikkert gate, selv om det var nær sagt lå midt i sentrum.
Utrolig imøtekommende personale. Alltid smilende og hjelpsomme. Du ble igjenkjent hver morgen og hilst på som om de syntes det var hyggelig å ha deg som gjest. Nei, egentlig ikke. Men synes gjerne rommet kunne 'blitt løftet litt' ved å gi det et litt mer eksklusivt preg. Rommet hadde lite sjel, dvs det hadde litt for mye institusjonspreg. Sovesofaen som stod der, og som var trukket i et trist stoff, fremhevet dette ytterligere. Dessuten var pynteputene som skulle pynte sovesofaen så lite eksklusive at man burde helst ikke hatt dem i det hele tatt. Dessuten var det hull i dem. Ellers var det et topp hotell !
frendly staff nice and central for shops no
The hotel rooms are beautiful and the service was good
Room and building were nice as were the staff. The location is excellent. The bathroom of our room (201) was very poor - the tiles were dirty and many in the shower area were missing grouting. Not 4 star, more like 2 star. A good clean, a new shower head and re-grouting of the tiles would have made all the difference.
We liked the central position of the hotel, the rooms were well soundproofed and the beds were very comfortable. The provision of tea/coffee making facilities in the room was unusual for Europe but were much appreciated. We were also able to access BBC television. The bathroom was well equipped but very cramped.
Perfect location in the centre of Lille with easy access to shopping car parks, and restauarants. Hotel staff friendly and helpful. Room spacious and light with two french windows giving fantastic views into the Opera House square. Our Privelage Room suffered from lack of coat hanging space and clothes storage. This was acceptable for a short 3 day stay.
The decor of the room Because of the age of the building, one can hear every footstep above and next door; that is disturbing.
Arriving on a wet evening the hotels car parking service was an excellent idea.
the facility and room are clean and gorgeous. The staff was extra helpful with travel issues. The room and bath were great value.
location rooms need to be refurbished
very confortable and quiet room. pleasant staff at reception.
Very pleasant and value for money in the centre of Lille. Staff attentive and bedroom alhtough small suited us as we only required bed and breakfast for one night.
Perfect location, good value for money, helpful and amiable staff. Would recommend. Very clean though rooms are a bit on the small size but very comfortable.
Location, smack in the middle of the old center. Affordable price. Smallish room.
It would be much better to have wireless internet access in the rooms as well as the common areas.
It was a reasonable walk from the center square area. The hotel was NOT non-smoking at all. One non-smoking room, smelled like the Marlboro convention had just left. The rooms were beyond tiny, and the carpeting looked like it had been installed during the Napoleonic Era, filthy at best. They had no place to store luggage, other than at the front door. The breakfast sat out all day in the smoky lobby, a.k.a. employee break room. I have booked 8 hotels in the past year with booking.com and the Hotel De La Treille, didn't come close to my or my family's expectations at all!
The location The breakfast
Hotel receptionist was very helpful at all times. Location is great, rooms a little small but cleaned every day.
Right in the old part of town Had a baby and the room was way too small, playpen (bed) barely fit in the room. Bathroom needed some fixing.
nice location in old city center, small but nice rooms, friendly staff parking not easy
Close to City Centre No access to tea/coffee making facilities either in the room or elsewhere. Limited choice of channels on T.V. Only one English speaking one - cnn
Måten man ble tatt imot på i resepsjonen ved ankomst var svært hyggelig. Selve fellesrommet med bar var innbydende innredet. Man kan sitte der med en pc i fred og ro, men også kunnyte et glass vin i hyggelige omgivelser. En pianist sørget for hyggelig musikk noen timer hver kveld. Frokostrommet var også lekkert, og hagen svært koselig. Peronalet var proffe og hjelpsomme. Nei
Svært bra beliggenhet og utrolig vennlig og hjelpsomt personale. Mulighet for å kjøpe noe enkelt å spise i løpet av dagen, og også om kvelden; et lite snackmåltid da ikke alle har mulighet til å komme seg ut eller reiser alene og foretrekker å være litt mer på hotellet.
Polite staff, very clean room Bathroom basic
The bar with the pianist The view from the room - looked out on to roof. Asked to change but staff unaccommodating and unfriendly
the building. the surroundings.The dinner on Wednesday 1 August. The beds were very hard..Breakfast could have been much better.Dinner on Thursday 2 August was very poor indeed.
- most rooms do not have air-con - internet access is very expensive - room service list is short - food is not good - takes forever to get served in the bar
Location is very good and own parking a plus. The professional and helpful staff are the hotel's greatest asset. Although the ground floor public spaces are first rate the decor in the rooms and corridors is tired and needs a revamp. Old carpets in the lifts, corridors etc and tired bathroom fittings etc are not up to the price bracket for this hotel.
Over priced, very disappointing. No air con in a room charging 150 Euros. not recommended, our room was a good size but very 'tired'. You even had to pay for the internet access in the reception area. I formed the opinion that this hotel wanted every penny from you. I would not recommend and I would not stay again.
Conveinience for Lille Centre
Very comfortable hotel, relaxing and very appealing.
The building is beautiful and, for the Braderie weekend, quiet. The room was large and well situated within the building. Dining facilities were limited and, being Braderie weekend, overbooked. Perhaps we should have been warned about that. Also,in spite of advance booking through a "value for money" site, we were charged the highest room rate. I was not aware I was booking a suite, since it was called a superior ROOM! We did not need a suite and that was a waste of my money.
Great location, clean comfortable room and helpful staff and the bonus of a really good breakfast Bar closes at 11pm??
Too hot in the room! Outside temp was only 15C, don't know where the heat came from, ....
its location and price, all okay
the size of the bathroom, the place of the toilet was very inconfortable, tou hqve your knees on the bathroom door
First of all the location in the city centre (50 metres from railway station). Then the free of charge wireless internet conection. No electric kettle in the room and other this kind facilities.
Location in the city centre, near the train stations and the metro. Nice staff, nice room. Very clean.
For a double room it was small except that it was equipped with a real bathroom with a tub, so we had to change for a family room. But the family room was equipped with only a tiny shower !!!!!
Its location. The bathroom was very very small. The TV too.
Good location. Just in fronmt of the station.
We found the staff friendly. The receptionist when we arrived was particularly helpful and went to great lengths to show us the way to the hotel car park. He also provided us with a map of the City. The radiator in our bedroom was not particularly efficient but as the weather was mild it was not a problem to us.
When you travel for business journey, you need to press your cloth in the morning but unfortunatley there were not any iron board avaiable in spite of our various reminders.
Convenient for motorway Though a 2 star hotel it was not to this kind of standard - shabby. Also, in a very run down area which felt threatening when walking out with young kids and was noisy at night. Hot water flow for shower was inadequate.
Good value - I ended up going there because hotels in central Lille were booked up.The hotel is fairly priced. The same room would have been much more expensive in a different location, The closets did not have any hangers that worked.. The Wifi signal was too weak to work from the room I had. The location was basically ok - but far from downtown. If you have your own car this would be no problem.
Quick to find from the highway
friendly staff room was very small for a family room
Quite a basic hotel but clean and well run. We chose The Nord hotel because of the price but what we saved on the cost of the room we lost in Location and Taxi fares which we felt were quite inflated.
Parking (secure) moulded walls...
Good, warm and comfortable hotel. Was reasonabley priced for our 2 day stay. Breakfast was tha usual continental at a reasonable price also.
Easy acess and good parking Room ok very basic.
Staff were helpful, room very nice, excellent location
Clean, location to rail and City. Big modern rooms. Air condition.
The front office, specially Mr. Ghanmi (?) and the other lady, sorry cannot remember, were very friendly and helpful. The bartender Luc was outstanding. In a hotel, from my experience, if the staff are warm and friendly , that takes the edge out of everything. The dining is too limited and constrained, menuwise.
large spacious room, very quiet, very good bed, extra clean bathroom
The views over Lille from a Privilege room, good location in quietness.
Very pleasant spacious room (903) The airconditioning was not good - temperature in room was too high to sleep comfortable
The hotel was very conveniently situated outside the main railway station and a short walk (10 minutes) from the centre of town. The room we had was spacious clean and had a view over the city (with the station in the foreground of course!) It was difficult on arrival to find out where to stop to check in. We had to drive round a couple of times (a very busy road runs in front of the hotel) before we parked on a taxi rank several hundred yards away and walked to the hotel to ask staff. Reception then directed us to the station car park which was 20euros a day with no discount for guests. There were no other parking options. Felt that 200euros a night was a bit steeep but is was in an ideal situation. Entry to the lifts from reception was by use of your room card. Managed to crack the system on day two but it is a little confusing - until you read the instructions!! Also a waste of time as you could always wait for the next lift coming down and enter without using your card.
Service level of the staff
the location of the hotel was very convenient for the Eurostar and only 10 minutes walk into the city centre. We had two evening meals during our stay in the hotel restaurant. The food was very good and excellent value.
It was a nice big room with a good view. It was also very conveniently located not just for the station but also for the main town. The design inside and out is very nice. The bed was a bit too soft. It felt very much like a business hotel and could be made a bit more welcoming to attract tourists.
Very little....... the room was clearly only designed to take two beds and would have been cramped at that, it wasvery small. When we booked a 3 bedded room we expected to have a room suitable for such a use The clear misuse use of a 2 bedded room for 3 bed use, this was a mis-representation of what was originally offered, we therefore only stayed one night instead of two. We would not recommend this hotel for these reasons to anyone else
Very friendly and helpful staff who went out of their way to provide information. I stayed in room 316. Comfortable. However, the shower was really terrible. The thermostat was so bad that I was either frozen or scalded.
Reasonable value and location Rooms very small, no space to open two sets of luggage in a twin room!
The reception staff as well as the bar staff were friendly & helpful.
Hotel is old and needs to be renovated!!!!
visit the town
clean rooms, quiet for sleeping but rooms were quiet small the breakfast room had 2 coffee machines but only 1 worked so there was a lineup, then the the working one quit working
Car Park entrance / exit very tight with a large car
When we discussed our concerns re over the quality of services the staff we dealt with were very u.derstanding but in the absence of the manager on the night and again the next morning ,were unable to confirm a refund for the one night of the stay The quality of the room was extremely poor, bed uncomfortable, bathroom poor, room overlooked a rubbish tip. There was no evidence of the good French cooking one hears of as our food wa still frozen solid when it was served We were booked to stay for 3 nights but checked out after one, sadly we could not get away quick enough
City centre location.
It's location was brilliant! It is a ten minute walk from Lille International Station and a ten minute walk into Lille centre. We did not have to use any public transport at all. Hotel itself was pretty basic but clean and friendly so couldn't ask for more.
The bathtub was huge and deep. I was in town for sports and it was nice to be able to take a bath after a long day on the field. The bed was also very fluffy and comfortable. The location was perfect and the staff were all incredibly helpful as well. Room service was very limited and not very good quality. The bar downstairs can get very loud which makes it tough to sleep if you're there over the weekend. The climate control in the room was locked and the set temperature was a bit too high for my tastes. The rooms are also quite small.
Good location, close to Rail Stations, which was essential to me wasn't really easy to find it from the first time. Numbers of buildings in Lille are rarely seen and hotel is situated a bit aside of the street. So the main thing is to find KOOKAI shop and hotel is just on the right next to it.
central location, nicely renovated, nice "salle de séjour" rooms are rather small, but with modern equipment, air-conditioning is used for heating (which worked fine in the room I had)
Very friendly and helpful staff, excellent location. We stayed in the privileged room no 104. As we investigated next day, it was the only room from the Privileged range on the 1st floor that had ridiculously small bathroom. "Small" is actually a massive understatement - the layout was awkward and one needed to do some gimnastics to pass the sink to get to the toilet. Once in place the sink could be used as a head support... Additionally there was a bad smell from drains in the room. This room 104 shouldn't be classed as Privileged. If we were placed in one of the other Privileged rooms with normal bathroom I would give the room high grade.
The rooms on the lower floor can be noisy
Small, clean hotel in the centre of the city!!!! In tha bathroom there were now hangers to hang on towels etc ...
The hotel is newly-renovated - very stylishly - and the superior double room that I had was large and comfortable and overlooked the street leading to Place du Rihour. The hotel's location is fantastic - easy walking distance from the main train and local metro stations and to key sights. Generally, the staff were friendly and helpful, especially the young woman on reception and the housekeeper. The only aspect about my stay that I didn't like was the noise made by the delivery/cleaning trucks that started to arrive in the normally pedestrian-only streets between 6 and 7 am.
It was very clean and in the very city centre No lift and a lot of stairs, not really practical for heavy luggage.
On arrival the hotel looked strange and when you climbed a set of stairs the reception area was small but the room was very comfortable and quite sizable plus the hotel was well placed for sightseeing, restaurants and shopping
friendly and helpfull staff, flexibility of timetable no elevator, no hangers for towels
Right in the middle of the city. Perfect for a weekend break!
The Hotel is well located in the heart of the City. The Hotel reception staff were excellent. The Hotel is new and very stylish. Access to local information - regarding restaurants and interesting places would have been useful.
Excellent location for shops and Eurostar -everything in easy walking distance. Loved the fresh, modern design, a refreshing change from chain hotels. Bed super comfy, lovely huge shower. We had to wait 30mins for our room.
Great location, close to train station and centre of town
Excllent hotel withvery goo staff. I won;t hesitate to recommendand stay there again.
Very quiet room but in a central location. Very comfortable bed.
Great location, excellent staff and modern very well equipped comfortable rooms - highly recommended. Nothing
very cool spot..... also very small but functional and modern...lovely amenities... most attractive and charming young lady from Lille on the front desk....excellent breakfast...the are is a bit dodgy but is in the process of improving.. if you can acept the small but ultra modern accomodations this is a great spot none
Amazing decor, beautifully presented hotel, better than some 4 star hotels I have stayed in. The staff were very helpful, although we had problems with breakfast on Sunday even though we had booked the night before, there were no tables when we arrived. The lady on duty was excellent although very understaffed and accomodated us as soon as possible. Short staffed on Sundays
Location being extremely close to the centre and it's local facilities Very noisey, not through traffic but other residents as no carpets on floors
The staff were exceptional. The location was superb great for shopping.The 24 hour desk was good. The bathroom was so small i had bruising on my body from bending around the sink to wash and pee.
Location was convenient for the City centre. Very convenient car parking Grumpy and unhelpful night staff. Getting two more pillows, which we had already arranged with the day staff, was not organised and the night porter was surly. Bathroom smelled of drains. Tiny lift which only serves 6 of the 7 floors.
nothing not up to standard of other hotels for same price in the area
Sightseeing, drove to Brugges
We really enjoyed our stay at this hotel. Basic rooms, but very central location with restaurants and central sites on your doorstep. Staff are friendly and english speaking. Large parking building is directly across the street, but you must email them to book as very limited spaces allocated for the hotel. The cot for baby was already set up in our room without having to ask which is a first for any hotel we have stayed in. Would stay again.
We were 12 of us and all extremely happy about the hotel. It was basic but very clean, very confortable and very well located. Moreover the staff was very nice and very helpfull. Breakfast was great too. Really A+++, we'll come back! No. Maybe tea or coffee in the room would be good.
The staff were very helpful and very polite and friendly Breakfast was very poor. Breakfast room far too small for number guests. Standard of cleaning was very poor. Litter was on the staircase on our first day or arrival and still there 3 days later when we left.
Clean and great location The hotelstaff at night (one man) was very drunk when he was working
Location, in the centre of Lille, and parking available for 12€ The room was at the 7th floor, the last one under the room, there was a feeling that the space should normally not have been used for a bedroom, there were humidity spots on the roof. The pilows were ok but the matras was deeper in its middle than on the sides. Breakfast was served until 10 am only (on week-end they should be more flexible). I wouldn't mind all this for 70/80€ a night but not for 127€ a night ! But as I said, our room was on the last floor under the roof, maybe other rooms are better.
Central Location & the room facilities of having 3 single beds Lack of Parking Facilities for unloading and during the stay - Plenty of Centre Car Parks but wasn't expecting the extra cost and the walk between with luggage was not much fun! Lack of Tea & Coffee making facilities - but I guess that's common in Europe (we're just so British!)
close to the train station.
ease of access, very friendly staff, good location
Convenience of location
Convenience to eurostar Renovation
Location and staff
Staff were extremely helpful, and breakfasts were excellent, with very attentive service. The lifts were all we needed to get our bags upstairs without too much difficulty. The location was excellent for us, very near the train stations and close to the opera house.
the quality and the peace and quiet of the hotel
Convenience of local shops and restaurants. Locality of railway station. The bath was too short. Room was fairly small. Noise outside at night was very loud when windows were shut.
hotel stuff nothing special