Lille Hoteller

Fordeler: Good location close to the centre. Very nice breakfast.

Ulemper: There was a problem with the room which made it uninhabitable, which the staff were very slow to attend to. I had to ask them a number of times for help. There was very little in the way of ...

Fordeler: Fantastic location, very modern and comtempory, very helpful staff nothing was to much trouble, great breakfast good selection of food.

Ulemper: Nothing

Fordeler: Great breakfast, friendly staff and an amazing location.

Fordeler: Modern hotel with private parking (payable) close by. Mostly aimed for business travellers with very little space for luggage.

Ulemper: We had a room where the entire outer wall was made up by windows (also from the bath room) - so we had to draw curtains some of the time making it dark. It was also a very tight passage between the ...

Fordeler: The free mini bar was a really lovely touch.

Fordeler: Breakfast buffet was good Staff were helpful and polite Guests were pleasant

Ulemper: The curtains were not black out and this really affected the quality sleep I got

Fordeler: Good location, and great breakfast.

Ulemper: The French keep amazing me with (missing) language skills

Fordeler: Excellent hotel in great locstion

Fordeler: Love this hotel! Particularly the free mini bar, nespresso machine, bed linen, luxury toiletries and AMAZING shower. Breakfast was very good (and available until noon!!)

Ulemper: Nothing, really.

Fordeler: Staff were fantastic Rooms very cool Shower and lighting amazing

Ulemper: If I had to be picky- first floor with traffic was loud and the view from the room wasn't great. Could of been a lot worse though. Overall stay very very good

Fordeler: The bathtub was huge and deep. I was in town for sports and it was nice to be able to take a bath after a long day on the field. The bed was also very fluffy and comfortable. The location was perfect and the staff were all incredibly helpful as well.

Ulemper: Room service was very limited and not very good quality. The bar downstairs can get very loud which makes it tough to sleep if you're there over the weekend. The climate control in the room was locked and the set temperature was a bit too high for my tastes. The rooms are also quite small.

Fordeler: The rooms were well equipped and the staff were very friendly and professional. Dinner was good but a little over rated for gastronomic. Good wine list.

Fordeler: Great bed and pillows

Fordeler: food was excellent staff went out of their way to be helpful spotlessly clean and very comfortable

Ulemper: nothing

Fordeler: fabulously luxurious bathroom, very comfortable bed, technology controlled window blinds...all very nice

Ulemper: Location for city centre not ideal-taxi fare from hotel to centre 15 euros, but if you enjoy the Casino experience you are well catered for.

Fordeler: Staff very helpful and location excellent. The hotel rooms were spacious and very clean.

Ulemper: No breakfast included (extra cost) which makes this hotel expensive.

Fordeler: Stuff is very friendly

Ulemper: There was an awful gym

Ulemper: Worst service ever, no A/C and they did not fix it even after asking

Fordeler: The bathtub!

Fordeler: City tour in lille

Fordeler: The comfort of the lounge area.

Ulemper: A pint of beer priced at €11 could have been cheaper in the hotel bar. There was no sauna in the spa, despite it saying that there was in the spa brochure. The cab from the station on the way there ...

Ulemper: The valet parking is Euro 30 per night which is fine. But I was leaving at 2pm on Saturday and they wanted an extra Euro 15 as it was after noon which seemed steep.

Fordeler: This hotel was absolutely lovely, the room was great (everything from the bed to the toiletries) and the service was excellent. We had a great stay. Its 5-10 minute walk into town and 15 minutes to ...

Ulemper: The only bad part of the experience was that on the morning of checkout from 11am the cleaner came and hassled us to leave 3 times. Check out wasnt till 12am and we were getting ready to go. I think...

Fordeler: Breakfast

Ulemper: No British TV other than BBC news

Fordeler: Parking is directly outside the door until 9am which is perfect for us as we left at 0830 but may be a problem if staying longer, I really don't know. The breakfast is super here and don't ...

Ulemper: The rooms are lovely but a little small and we accept that as part of this hotel due to the fact it is in a unique old building (was a hospital) and you cannot get round that I am afraid.

Ulemper: Price of booking.com was not the final price They add vat I believe booking.com price DOES include vat

Fordeler: The hotel was incredible. Excellent service and facilities. Highly recommended!

Ulemper: Everything was wonderful.

Fordeler: Swimming pool, was really excellent with bathrobes and all towels included. Hotel room was very good as were the rooms facilities. Staff were friendly and helpful.

Ulemper: Height of the bath, made access to it bit difficult if you had mobility issues.

Fordeler: the staff were friendly

Ulemper: drinks were expensive

Fordeler: The place and staff was great. I was looking for a nice place to celebrate my wifes birthday weekend and L'Hermitage Gantois definitely lived up to expectations. After check-in, we were walked up ...

Ulemper: The hotel itself was perfect and the only thing wrong, if being picky, was the fact that the toilet was literally on the other side of the room from the 'rest' of the bathroom facilities. ...

Fordeler: Very friendly and kind staff, location is super nice!

Ulemper: Worth coffee in my life

Fordeler: The hotel was in a very convenient, although rather cramped, location, but nice and quiet inside. Breakfast was adequate for us. The staff were very pleasant and helpful. There was a useful safe in ...

Ulemper: The bedroom was too small, and ours had absolutely no view, just a brick wall. There was very limited storage accommodation - merely 2 high shelves for all our belongings and no fridge in the room. ...

Fordeler: Room was so beatiful and big. The staff of hotel so talkative and professional. Position is perfect

Ulemper: The temperature inside the room was not good during the night (little bit hot)

Fordeler: the girls at reception desk were extremely friendly and helpfull. thanks a lot

Ulemper: the begging gipsys outside. tell the socialist mayor to do something about it.

Fordeler: Reception staff was very helpful and friendly.

Fordeler: How close everything was and we had some great food.

Ulemper: Nothing!

Fordeler: Location and style of hotel was great.

Ulemper: Broken blind in bedroom. Not enough coffee, coffee cups or towels. Had to ask to be replenished. Breakfast was very poor. Limited options and no non-pork options for non pork eaters.

Fordeler: Walking distance from stations, Metro and Grande Place Comfortable and cosy, cheerfull welcome

Fordeler: -great location - nice room - comfy bed - great shower - friendly, helpful staff

Ulemper: - very noisy, lots of (drunk) people screaming outside during the night - coffeemaker didn't work - breakfast was very good, but unfortunately the pineapple was cut with the same knife the kiwi ...

Fordeler: Excellent location. Very tasty breakfast though the cheese flan was a surprise as it looked like custard !

Ulemper: Slow draining shower tray. Nearly filled up during wife's shower. I cleared the drain!

Fordeler: Hjelpsom personale, rent og pent. God standard! Super beliggenhet

Ulemper: Dyr frokost

Fordeler: Bed very comfortable

Ulemper: nothing

Fordeler: Near ouibus and train station

Ulemper: Nothing

Ulemper: The place is dirty, the area and including the entrance not safe, almost got mugged at the entrance, no security, no service, the desk is never manned, the staff is short at the very poor breakfast. ...

Fordeler: Staff very friendly and attentive

Ulemper: Paper cups for tea and coffee

Fordeler: Modern, clean and perfect for a one night transit stay located across from the TGV station.

Ulemper: Air conditioning wasn't working - office did offer to change the room, but it wasn't uncomfortable enough to move.

Fordeler: Although its interior and facilities were simple, the hotel and its rooms were fully equipped with anything you'd ever need, right down to having a microwave in the room. We had a Nespresso coffee...

Fordeler: Location , accommodation , breakfast

Ulemper: No parking

Fordeler: Very nice apartments. Modern and clean, with really friendly and helpful staff at the desk. Lille is a lovely city and a great overnight stop off on the drive further south or east.

Ulemper: Car parking is annoying - big underground car park near the apartments, but 25 Euros for an overnight stay is ridiculous. Cost should be mentioned in the price advertised on the site.

Fordeler: Location was good. Only a short walk to the centre. A large shopping centre very close. Eurostar station is just across the road.

Ulemper: Air condition was no good. The room was too hot and we had it on 5 degrees. Could also provide more tea/coffee in the room.

Fordeler: Very close to everything, staff very helpful, rooms are lovely

Ulemper: n/a

Fordeler: Location

Ulemper: Rate

Fordeler: The hotel was clean and right by the train station, which would have been convenient if we needed the train.

Ulemper: I don't think it was a 4-star hotel. The rooms were clean and the hotel was nice, but it was nothing special. The staff kept giving us conflicting information on where we could take our clothes to be cleaned.

Fordeler: Nice bed

Ulemper: Neighbourhood, basic service

Fordeler: Great breakfast

Ulemper: Far away from downtown

Fordeler: The bed was insanely comfortable - I wanted to steal the pillows and duvet

Ulemper: The service for the bar and general liveliness in the lobby felt very slow and mellow.

Ulemper: DO NOT BOOK THIS HOTEL. THEY HAVE CHARGED ME DOUBLE FOR MY STAY AND WHEN I CONTACTED THEM TO ASK WHY THEY SAID THAT IT WAS A CREDIT CARD PRE-AUTHORISATION PAYMENT WHICH THEY WILL RETURN TO MY ACCOUNT...

Fordeler: Friendly people. Cheaper than others but still clean and tidy.

Ulemper: No refrigerator in room, but via reception you can store your stuff in the hotel's refrigerator. Further from center than expected, surrounding neighborhood is less nice than I expected due to ...

Fordeler: Fresh new design, good bed

Ulemper: Very modest

Fordeler: Clean and calm.

Ulemper: Garage was not available at the hotel.

Fordeler: Service was excellent, very helpful and friendly staff, great price and good facilities as well as great central location.

Ulemper: Only complaint the wifi in our room wasn't great

Fordeler: The bed was very very comfortable and the room was large and bright.

Fordeler: location to Eurostar

Ulemper: not enough choice at breakfast and they ran out of food

Fordeler: - Ubicacion / Location. - Cama muy comoda / very comfortable bed.

Ulemper: - Nothing

Fordeler: The room was very modern with all the facilities required. The bed and bedding was excellent, as was the necessary air conditioning. Underground parking was available for the motorcycle, albeit at a ...

Fordeler: Breakfast was great. Staff were super - welcoming, friendly and very helpful.

Ulemper: Bar was expensive compared to local amenities.

Fordeler: Friendly and efficient staff, very clean

Ulemper: Transit van too high for underground car park

Fordeler: Clean, quiet and cosy room, very good breakfast, helpful staff, reasonably priced parking. Perfect location.

Ulemper: The mattress was a bit hard and not very comfortable; there wasn't a wardrobe (due to lack of space) in the room.

Fordeler: The room was really clean and nice

Ulemper: -

Ulemper: I was mugged in my car waiting for the car park barrier to open up, because it was late at night, it seems as though i might have been targeted for thieves, knowing i was alone and car was unlocked ...

Fordeler: We were there two nights - our first night the room was not touches.

Ulemper: How bloody difficult it was to find the hotel!!!!!

Fordeler: We found The reception staff really friendly and helpful. The hotel has free wifi which was a plus and facility to store luggage before check in and after check out, which enabled us to make the ...

Fordeler: Sentralt med parkering.

Ulemper: Litt harde senger.

Fordeler: breakfast clean location

Fordeler: Location, proximity to restaurants and museum

Fordeler: Good location, comfy room, friendly staff, free wifi

Ulemper: Only stairs, no elevator

Fordeler: Location - it's so close to the métro and train stations, shopping, museums, churches, restaurants and other attractions. The room and even the bathroom are spacious and clean. The bed is very ...

Ulemper: Nothing.

Fordeler: Central location Good bedding and bathroom accoutrements

Ulemper: Carpeting in public areas Finding parking location 12 euros the most expensive hotel parking of my trip

Fordeler: The hotel is nicely decorated, small room but that is always the case in this area of France. We stayed on first floor, in the basic double bedroom. Staff is great, helpful and location perfect.Town ...

Ulemper: The adress should be changed, the hotel is located at a pedestrian street angle, and the entrance is 10 meters away on the next street. We went past it twice. Just look up.

Fordeler: Exellent location. Good breakfast

Ulemper: Small onsuite

Fordeler: Breakfast, airconditioning in the room on the hottest day of the year, the very friendly and helpful staff.

Ulemper: Tiny bathroom in room 214, difficult to dry my hair while looking in the mirror, because my arm touched the wall.

Fordeler: Great location, clean rooms, comfortable atmosphere.

Ulemper: No parking.

Fordeler: Good location & very good staff

Ulemper: There was no lift & parking about 150 m. from hotel was not acceptable

Fordeler: Location the best in oldtown and close to train station Flandres, and no far from Europe Station. Big confortable room.Helpful staff

Ulemper: No air conditioned,hot room, a bit noisy

Fordeler: The location is good for central Lille.

Ulemper: No AC or fan in room and it was very warm night. Also with room on Street side the noise into early hours of passing people and bin men on Friday morning was quite loud.

Fordeler: Our reception was very nice. We were early and our luggage was stored for us by a very hard working man in reception who seemed to be doing three jobs at once. Room was small but very well appointed...

Ulemper: There was on and off street noise during the night from revellers leaving the main square on a Saturday night.

Fordeler: Staff are incredible nice and helpful.

Ulemper: The space is small but it is sufficient to function.

Fordeler: Very nice staff and breakfast was fine. Great location!

Fordeler: Centrally Located, close to the Old City and all the shops/restaurants etc.

Ulemper: Due to the size of the hotel (it is only a small building), space is limited (in room, elevator, lunchroom)

Fordeler: Staff are great. Excellent value. Location honestly couldn't be any better.

Ulemper: Lift is tiny.

Fordeler: convenient; nice staff

Ulemper: room was too small, could hardly move. layout was not clever

Fordeler: It was nice stay overall. Ibis hotel chain is good as always. - Nice location. Just 2-3 minutes to Grand place and 10 minutes to Lille Europe train station - Colourful rooms and modern design. ...

Ulemper: Hotel blocked full cost of staying a week before my arrival and it is still blocked, 5 days after check-out! They couldn't withdraw money from my card, so I paid by another one. There was not ...

Fordeler: Great breakfast included, fresh fruit and fresh juice. good break and pastries. location fab, staff helpful and friendly, everything you needed on the doorstep. moments from the hustle and bustle yet ...

Fordeler: Excellent location, literally a minute away from the Grand Place and less than five minutes from train station Lille Flandres. For some reason, we were given a room equipped for wheelchair-bound ...

Ulemper: Nitpicking: the TV was a bit small for the size of the room. But we only used for it ten minutes or so.

Fordeler: location only

Fordeler: Location!

Ulemper: Dificullt to park, guide expensive- no breakfast included.

Fordeler: Great location and friendly staff

Ulemper: I think the maid spent about 5 minutes in a room to make the bed. The coffee and milk were not topped up and the dirty plastic cups provided in the bathroom were not replaced.

Fordeler: Not very much

Ulemper: If we chose a different hotel

Fordeler: Excellent location near old Lille. If room not on Grand Place then extremely quiet

Ulemper: Even with air con room was unbearably hot. Decor was odd for age of hotel.

Fordeler: Great location, really friendly welcome by the staff which continued for our two day stay. Bang in the centre of everything we wanted to see and do. We had room 109, which was large and had a great ...

Ulemper: The price of breakfast seemed on the high side and the WI FI was hit and miss.

Ulemper: The breakfast is really too expansive (14€).

Fordeler: Room with view over square.

Ulemper: Internet unreliable.

Fordeler: Location

Ulemper: Nothing

Fordeler: very spacious room. quiet on the small street the front of the hotel.

Ulemper: bathroom was in need of updating. Big step up into old-fashioned shower. Bathtub a little small. But all entirely serviceable.

Fordeler: Location was perfect

Ulemper: Rooms a bit tired, and the A/C is controlled by the hotel, so it was to hot to sleep.

Fordeler: Location, view, comfort.

Fordeler: clean, location

Ulemper: No notice of city tax on top of cost. Would have been helpful.

Fordeler: The staff, the rooms

Fordeler: The home-made cakes and pies were delicious

Fordeler: The room was quiet and clean. The location is super great. The personnel was very friendly. Also, the possibility to have a parking space is very handy. I will come back!

Ulemper: The door of the bathroom was not closing very easily.

Fordeler: We stayed at this Calm Hotel twice in the space of two weeks. We responded to both stays in an earlier submission.

Fordeler: The location was very good and the staff were friendly and helpful. We stayed at the facility twice on the trip and are a senior couple with a middle aged son. the breakfast was good and well worth ...

Ulemper: The rooms were warm and did not respond to thermostat prompting.

Ulemper: You've to be there before 10 p.m. , after that the reception is closed. The breakfast opens only at 8 a.m. ! You can't leave the car in the car park if you want to leave before 8 a.m. in the...

Fordeler: Good decoration

Ulemper: Bad neighbors (cheap bar, sex shops). Shower not working properly

Fordeler: It is a good choicie to stay in.

Ulemper: The limit to 2 hardware for the wifi

Fordeler: Fantastic location. Staff were very nice and friendly. I will definitely return.

Ulemper: Put bigger drinking glasses and tea mugs in the room.

Fordeler: Nice hotel and room with lovely bathroom.

Fordeler: location, size of rooms, bar area.

Ulemper: not enough beds for all of us. The outside door to the two linked rooms did not lock.

Fordeler: Receptionists were charming and very helpfull. Extended our checkout.

Ulemper: Only one bottle of water.good

Fordeler: Location to Eurostar

Ulemper: ??? lumpy pillows

Fordeler: the location is fantastic: 20m to train station, 500m to big mall, 1km to main touristic things. Sauna is OK, cozy restaurant at night ( 4 tables), prices are not high, medium(high), cozy loung place...

Ulemper: The bed was a queen size in the add, but I believe It was a standard size at the end, shower part is stylish and fancy but too much transparent. Into all that area (Eurolille) there's a huge ...

Ulemper: Staff could more friendly

Ulemper: The food.

Fordeler: Beds are xtra comfy Location perfect

Ulemper: All good

Fordeler: Great location, great view from the rooms, very clean and comfortable. The staff were also very pleasant and helpful!

Fordeler: Excellent shower.

Ulemper: Wallpaper in room a bit weird

Ulemper: My room was small. I prefer the rooms overlooking the avenue.

Ulemper: Breakfast could have been better

Ulemper: Charged for 2 breakfasts although only one of me! Only noticed when invoice came through day after stay.

Fordeler: Superb location almost on the Grand Place and also near to the Old Town. Very helpful staff. First morning great breakfast with huge selection

Ulemper: A large tour group on our second morning meant there were no cups, mugs or plates for breakfast. They ran out of all the breads and all the jams as well as cheese and cold meats. The member of staff ...

Fordeler: Love the Hotel Mercure. It's a beautiful building, the interior is lovely and the staff are very friendly. You are right in the heart of Lille and minutes away from the amazing Grand Place...

Ulemper: I had a room in the inside, so the view of the outside wall wasn't great. Better when you have a balcony looking at Boulevard Carnot.

Fordeler: I like balcony and window in the bathroom. Very good coffee and breakfast

Ulemper: Big mess with the credit card payment. I booked three rooms with free cancellation. The credit card was only for confirmation of the booking with booking.com and not for the final payment. The payment...

Fordeler: Spacious room. Location. Valur for money

Ulemper: Air con wasnt working.

Fordeler: The bed was very comfortable.

Ulemper: The dinner at the restaurant was cold to start with, then overcooked, the breakfast in the room was below expectations (half the items I'd asked for weren't there, despite being listed as an ...

Fordeler: Location of the hotel close to the shops, this was convenient as we were on a shopping trip. The staff was very welcoming and helped us with our questions through our stay along the way. We have ...

Ulemper: The breakfast was included in our end bill and was send to us at the day of check out however we didn't have breakfast during our stay. When we asked the reception, they mentioned that breakfast ...

Fordeler: L'accueil parfait de Charlotte 'The best of the desk' !

Ulemper: Stains on the sofa, room generally scruffy

Fordeler: Well executed and very nice restaurant in a wonderful neighbourhood filled with great restaurants.

Ulemper: Would have preferred it closer to the the train stations but this was not a major issue

Fordeler: Novotel is a chain of hotels, which vary in quality. However the one in Lille is one of the older ones, but the tired look of the hotel is partly offset by the staff,location and really good ...

Ulemper: It needs money spent on the bathrooms

Fordeler: The room was fine. Hotel quiet. Staff very friendly and helpful. Breakfast was chaotic on our first day, tranquil on the second! Full range of options and quality was good.

Ulemper: Didn't eat in, in the evening. Restaurant looked a bit soulless and functional. Didn't see anyone else eating there either. Plenty of good restaurants nearby.

Fordeler: The staff was very friendly and helpful.

Ulemper: I would have liked real cups in the room and not paper cups.

Fordeler: The bed was very small for the superior type room

Ulemper: There was no parking

Fordeler: Good central location. Good staff! Fine breakfast!

Ulemper: Car is not safe out on the street! Safe underground parkingspace close!

Fordeler: Good value, great location

Ulemper: Air con better in room

Fordeler: Beds extremely comfortable, Complimentary Nepresso in rooms & good value breakfast

Ulemper: Reception can get busy although we were not inconvenienced ourselves Bathrooms showing signs of wear

Fordeler: Nice Staff, special thanks to François.

Fordeler: Easy to find. Friendly staff. Rooms were clean and plenty of room.

Ulemper: No parking spots at the hotel, we had to park our car in the Effia garage. This costs us €10-15 for a day... Breakfast was plenty of choice, unfortunately it was very chaotic. They didn't ...

Fordeler: Very gòod well placed hotel.

Ulemper: Never enough people on reception. Delays of 20 minutes !

Fordeler: Close to train station

Ulemper: Slow check in

Fordeler: Nice lobby, very comfy. If you want to stay close from the station it is a great place

Fordeler: Cleanliness, quietness, obliging staff especially the room service staff

Ulemper: Breakfast times. Not enough seating, not enough staff, no plates half the time. It was chaos.

Fordeler: Really nice hotel just a short distance from the historical Lille. The room was clean with comfortable beds and excellent Wifi. Underground parking next to the hotel (extra cost 20 euros). Delicious ...

Ulemper: The room was a bit small for 4 people (2 adults+ 2 kids).

Fordeler: Service was first class. Bed was enormous and comfortable.

Ulemper: Restaurant menu was a little sparse.

Fordeler: Mattress and pillows very comfortable.

Ulemper: Breakfast - scrambled eggs cold. Gluten free choice limited and GF muffins were mouldy. Room temp difficult to regulate.

Fordeler: 6 bed dorm was very spacious.

Ulemper: Dorm, though spacious, lacked table or chairs.

Fordeler: The room was huge and all the beds were against the wall so it gives you a little extra privacy. All in all it was a nice place with friendly people and good prices.

Ulemper: I didnt eat at any local places but cooked my own meals in the kitchen instead. The kitchen all in all was good but the equipment were a little poor. Still simple dishes were very doable.

Fordeler: Friendly and helpful staff, late check-in without any problem

Fordeler: I love that the bunkers have curtains for privacy. That shower is separated from toilet and that there is a sink in the shared room. Kitchen had a really nice space to eat or hang out. The bar in the ...

Ulemper: I hated that one day water in the shower was sooooo hot, it kinda burned! And it is not posible to regulate the temperature =/ Wifi was good, but every 3 minutes or so it asked to log in, that&#39...

Fordeler: Very good stay all the way around

Ulemper: Nothing

Fordeler: The bed was quite comfortable, and the kitchen was very good- there is also rice cooker!

Ulemper: you should press the button very often to have enough water in the shower

Fordeler: Working wifi in rooms, ample plug sockets by each beds, drawers for each person in dorms which you could padlock up. Excellent location in old town, very close to all main landmarks

Ulemper: Bit unclean, shower pretty low quality and only one to accommodate the whole floor. Very loud with noise from the street throughout the night, constant door slamming and loud music in bar on ground ...

Fordeler: Great kitchen and common areas. Comfortable clean beds

Ulemper: Nasty showers

Fordeler: Hostel is located not away from city center on old cozy street. A lot of bars and cafes in neighborhood. Friendly personal at reception. Clean rooms and bathroom.