Lille Hoteller

Good location, easy for parking in the hotel car park Room was small, smelt stale, wall paper falling off the wall and plug sockets were loose and dangerous.

The best point of the stay was the breakfast room which has a lovely outlook.

location, close to eurostar and the city shops lack of facilities to make hot drink . very hot had to sleep with window wide open even when it was snowing!

Hotel Lille Europe is well located for a stopover related to Lille Europe station. The room was very dark, seriously overlooked by the shopping centre behind the hotel, and rather cramped.

Good location, good breakfast, comfortable room, reasonable soundproofing The smell from the drains was dreadful in the room and generally in the corridors, was only bearable with bathroom door kept closed and windows left open whilst occupied

basic, good location and value for money Inside of windows/woodwork and skirting borad very dirty. Bed cover a bit grubby, but sheets clean. Can't see why these cant be cleaned, it lets the room down

The location: very near the train station!! quite impressive!!

Location was fantastic - great for visiting the Christmas markets! Unfortunately you need to pay for lockets to secure your luggage if you're leaving Lille a few hours after check out.

Location Service

location

Very conveniently located in town centre

The building is beautiful and, for the Braderie weekend, quiet. The room was large and well situated within the building. Dining facilities were limited and, being Braderie weekend, overbooked. Perhaps we should have been warned about that. Also,in spite of advance booking through a "value for money" site, we were charged the highest room rate. I was not aware I was booking a suite, since it was called a superior ROOM! We did not need a suite and that was a waste of my money.

- most rooms do not have air-con - internet access is very expensive - room service list is short - food is not good - takes forever to get served in the bar

the building. the surroundings.The dinner on Wednesday 1 August. The beds were very hard..Breakfast could have been much better.Dinner on Thursday 2 August was very poor indeed.

Location is very good and own parking a plus. The professional and helpful staff are the hotel's greatest asset. Although the ground floor public spaces are first rate the decor in the rooms and corridors is tired and needs a revamp. Old carpets in the lifts, corridors etc and tired bathroom fittings etc are not up to the price bracket for this hotel.

Great location, clean comfortable room and helpful staff and the bonus of a really good breakfast Bar closes at 11pm??

Conveinience for Lille Centre

clean rooms, quiet for sleeping but rooms were quiet small the breakfast room had 2 coffee machines but only 1 worked so there was a lineup, then the the working one quit working

Car Park entrance / exit very tight with a large car

Very little....... the room was clearly only designed to take two beds and would have been cramped at that, it wasvery small. When we booked a 3 bedded room we expected to have a room suitable for such a use The clear misuse use of a 2 bedded room for 3 bed use, this was a mis-representation of what was originally offered, we therefore only stayed one night instead of two. We would not recommend this hotel for these reasons to anyone else

The reception staff as well as the bar staff were friendly & helpful.

Very friendly and helpful staff who went out of their way to provide information. I stayed in room 316. Comfortable. However, the shower was really terrible. The thermostat was so bad that I was either frozen or scalded.

When we discussed our concerns re over the quality of services the staff we dealt with were very u.derstanding but in the absence of the manager on the night and again the next morning ,were unable to confirm a refund for the one night of the stay The quality of the room was extremely poor, bed uncomfortable, bathroom poor, room overlooked a rubbish tip. There was no evidence of the good French cooking one hears of as our food wa still frozen solid when it was served We were booked to stay for 3 nights but checked out after one, sadly we could not get away quick enough

Staff were helpful, room very nice, excellent location

It was a nice big room with a good view. It was also very conveniently located not just for the station but also for the main town. The design inside and out is very nice. The bed was a bit too soft. It felt very much like a business hotel and could be made a bit more welcoming to attract tourists.

Very pleasant spacious room (903) The airconditioning was not good - temperature in room was too high to sleep comfortable

Service level of the staff

Very convenient location and superb restaurant just down the road.

The room was comfortable, and good for the price, it is also situated in the old part and very quite area one comment is that only one english channel was available , these could be increased since only french stations were available

Location in old town, quiet except for when they had a big late event at the hotel! Rather impersonal

Its location: in the centre of the old city No