+Best Service (English friendly) +Best Location (5 minute walk to Shibuya Station) +Best Views +Extremely Clean & Comfortable +Luxurious +Worth the Cost of Stay
Restroom facility Rome Style
Friendly staff speaks English and location is very close to Train station. Love staying here when I travel to Tokyo. The pillows were very uncomfortable.
Breakfast Poor customer service
Great location. Comfortably sized and clean room. Staff was helpful.
Location Toilet smelling of pee
- Friendly staff - Great shower (water pressure, fixtures, etc.) - Very clean
Breakfast is included, but consider it not included. The breakfast was a huge disappointment - your best bet is skipping the breakfast and finding somewhere else to eat.
Great location, clean and comfortable. Another great hotel from the Tokyu Group. Will definitely consider staying there again.
Great location. Close to Shibuya station and the scramble. Could not control temperature in room. Hallways very dark.
Very kind staff
Close to City Tv in the room was to the left of the beds. Very bad viewing position.AC also took a while to start working. There was a small AC unit aswell due to the proper AC not working correctly. The room was extremely stuffy and hot on arrival and it took almost 2 hours before it was a bearable temperature,