Friendly staff, clean, great accommodation and breakfast
We flew in and stayed overnight In Miami. The hotel was less than a mile away from the airport and offered shuttles service which was awesome. When we checked in the staff was friendly. We got our keys and went to our room and the key didn't work. Then once we got a new key the room smelt like mold and musty so we asked if we could hangs rooms which they did and upgraded us to a suite. The suite as the same way very strong odor like as soon as you opened the door. By this time it's like 11pm so which jut stayed. Then our toilet wouldn't flush. Overall I would not recommended. By the time we left and got to our final destination our clothes and everything smelt like the hotel.
excesive cost of parking lot, when i can find hotels near that have free parking. It's a big NO NO.
warm welcome. no mistakes in booking. free upgrade to executive room. helpful staff. good location. shuttle almost missed me; was diriving too fast and too far away from logical place for collecting guests.
Receptionists unprepared, and are not attentive
Close to the airport Not near choices for dinner
Bed was very comfortable. Price was ok. Closeness to airport. The bathroom was dirty it had hairs everywhere, it wasnt breakfast included, the front desk personnel werent as polite as you would expect.