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Concierge was nice but he did not explain that there was an additional charge for parking. He gave me a ticket that I thought I would show at my departure next day but at the parking place they would not let me go without paying. That was a surprise for me. Also, at the front desk they did not ask me if I was a member of the Marriott hotels, I am, so I could have given them my name and number to add points or miles.
Great place to rest our heads for the night between flights. Shuttle arrived promptly after we called the hotel. We received a free upgrade for no apparent reason (woo hoo!). The bed and pillows were comfortable. Everything was very clean and nice. Please note that the shuttle ends at 12:30 AM and resumes at 5 AM.
The hotel was very clean and organized, Jesus was extremely helpful, he went out of his way to accommodate us. I would recommend to others. Airport pickup took more than an hour, I think they forgot I had called.
they excell in all the service,
the staff, the breakfast, the jacuzzi, the comfort, the rate... wow!!! I will be back!
Staff perfect Eating area could be larger
Desayuno muy bueno, cerca del aeropuerto y de todo. El personal fue muy amable hasta nos querían regalar taquillas para el partido de Baseball. Definitivamente me volveria a quedar
Staff was friendly. And several nice restaurants nearby such as Latin 2000, and catch of the day. It is far from south beach, but you can pick up the 150 bus from Miami international airport bus terminal, and be at south beach within 40 minutes.
The rate is very fair, near the airport, with free shuttle service. They were sold out, and they put me a handicaped person room. But nothing very disgusting.
Shuttle to and from Miami International Airport. Staff was friendly and helpful. Room was clean and quiet. Incursion into Lobby by seriously impaired woman (cursing, yelling and belligerent behavior) morning we were flying out. Hotel security just stood around doing nothing. Front desk gentleman was trying his best to handle situation, and keep the woman away from guests. Police had to be called.
The hotel staff is courteous, well informed and very professional. Andrew and Glenda were especially willing to help me with my requests when I required arrangements to extend my stay. The breakfast has an excellent variety of items from which to select.
There were nice restaurants nearby. Close to the airport and shopping mall. Not too far from the port of Miami. It was very clean, staff was courteous and the continental breakfast was appealing. I would diffinently stay there again. Thanks! There is only one shuttle and I had to wait way too long. Almost an hour
A great place to stay. Rooms are great. Breakfast was awsome. Only two things I can say that disappointed me. First location to the beaches. Second no pool. I would stay again as long as I was not going to the beach.
Very helpful staff at reception and on the shuttle bus to/from Miami airport.
The location The staff was very negative that I booked through Kayak and said "hold on a second you booked through expedia" No I did not but I paid my money, almost $500. I will not stay there again for that reason. I love the ease of Kayak.
warm welcome. no mistakes in booking. free upgrade to executive room. helpful staff. good location. shuttle almost missed me; was diriving too fast and too far away from logical place for collecting guests.
the free shuttle, the pleasant front desk staff, the affordable beakfast options the time on the clock radio was not updated
Receptionists unprepared, and are not attentive
Hotel stay was good. The room was clean, the staff was great. Had dinner at the restaurant and 1)found a hair in the food. 2) they include gratuity in the check but when they print it out, it does not show that gratuity is included and ended up tipping them twice. 3) had breakfast at the restaurant and the bacon was burned and the eggs were not done right/did not taste right. 3)cost for the food and portions were excessively high.
Jessica at the front desk is great! Very helpful with everything we asked for. Had to ask for linens for the fold out couch.
I honestly loved the hotel. The staff was so nice. even suggested certain places we should go out and party considering that we traveled 15hours from Louisiana. I have nothing but good words. no Dislikes. I was completely satisfied =)
Bed was very comfortable. Price was ok. Closeness to airport. The bathroom was dirty it had hairs everywhere, it wasnt breakfast included, the front desk personnel werent as polite as you would expect.
I like everything it service was in top of the line I will be bak AAAAAA++++++++++
The complimentary coffee in the lobby was very convenient!
Near the airport Not clean. Carpet at baseboard never been cleaned. Lobby is boring and leaves hotel with zero personality. Menu is awful. Hotel will only survive because it is close to the airport, nothing else. Not enough parking spaces. Sound heard from other rooms because of lack of sound insulation because of cheap construction. I could go on and on! !
Ample Parking. Not a lot of choices where to eat in this location. The continental breakfast was pricey at $20 and not the greatest.
nothing this is a rent-by-the-hour motel. creepy, yucky vibe. the location is on a busy, loud street. was hassled by the front desk guy for trying to pay with a credit card. couldn't wait for the night to be over, which took forever since i couldn't sleep much...
Cleanliness Location and atmosphere of property with weekly and monthly low rentals