The hotel was very clean and friendly. Breakfast was excellent, plenty of choice. Definately would stay again. Nothing I didn't like - it was a bit of a walk into the centre of Salzburg but very handy for the airport bus and we were able to check in very early which was great.
The location is very convenient. Mr Hofer, the man who works in the evening, was disguntingly rude. It is amazing to stay in a place where you have to pay for the services which is normal, but on top of it you're paying for the pleasure of being treated like dirt by this unhappy worker. Awful!
The hotel is close to the train station.
brand new, very clean and spotless, very helpful and friendly staff a bit overpriced considering that quite rough area (Salzburg train station square), breakfast is not included and cost a fortune (14 euro), you can actually dine for that money in Salzburg!
Very well located for station and only 15 minute walk from old town.Staff very friendly and helpful.9 Out of 10 overall. No
It was great! Amazing Incredible location, just walk outside the train station and there it is in the middle of a "platz", it's brand new hotel with modern confortable rooms and the rate was alzo amazing (very low for such a nice hotel).
Excellent! The slight problems with hotel staff encountered the last time were addressed. Great stay. Nothing at this point.
Close to train station Wifi signal was weak
Ramada is very close to the Main Station, which helps considerably. It is a modern, needbased hotel. Breakfast spread is very good. They do not serve Lunch or Dinner.
The hotel and breakfast was very nice. I didn't like the location of the hotel and the elevators were very slow and crowded.
The breakfast buffet was by far the best we've seen on our trip so far. Lots of variety of hot and fresh foods. The location was also great being next to the train station. The bed and pillows weren't super comfy, but alright for one night.
Friendly staff, comfortable modern hotel, easily reachable and indoor parking. Pool is also fun! Neighbourhood is not the best (near station) and can be bit noisy at night. Hotel room was hot and dry for reason we don't understand
Very close (3 min) of railway station; 20 min walking to centre(old town). Large room, nice design and clean. Everything was perfect (except that we went to the pool in the evening,at 9 pm,and one window was open and cold inside). Nice pool+sauna. Polite and smiley reception staff. Overall, excellent. It would be very nice to have coffee/tea facilities in the room.
I like every things in hotel except baggage porter who ask me to give him money 2 Euro for each baggage. I don't like baggage porter .
The hotel is a good value for money, provided you get a special offer rate. You get the usual size room, comfortable beds, large-ish tv, I.e all the usual things you would expect from Radisson chain. The service quality is very average - I was shocked to be told by reception to come downstairs to give in my dry cleaning as they "didn't have enough stuff available" to come and pick it up. The rooms were not cleaned properly, when we checked in we had to ask for bathroom to be re cleaned. We asked for a quiet room, only to be told that it was not available. However it did become available after some arguing.
nice location near train station , good breakfast, room was more comfortable nice for big family nothing
The WiFi service which is stated as free on Booking.com was not free.
Typical US style business hotel that did all the basics very well. The breakfast buffet was excellent with a wide variety of foods. Room service comes with a flat €10 service charge. I ordered a burger which with bacon despite the menu not making any mention of bacon being included.
Location good recommended an excellent restaurant seven miniutes walk from Hotel car park location excellent with lift up to your floor Booked accomodation with Breakfast to be told I had not. I told them I always booked hotels with Booking.com and never had a problem before.
Hotel staff was very helpful and all spoke English very well. Hotel was clean, it is more a business class or conference center hotel, but as tourists, we always felt welcome. Breakfast buffet was very good, but they ran out of some items one morning and they were not replenished. Room was clean, not much outside noise at night. Five minutes' walk to railway station. Area around the hotel and nearby railway station seemed questionable at night, but we walked quickly and didn't encounter any problems.
near to main railway station
You have to appreciate the location in front of City Park and St. Stephen area winthin 10 minutes walking distance. No.2 and U3 metro is very convenient to connct to any popular spots in the city.
About 1.5 km walk to old town. Located in a residential area. Rooms were very small. Had to be careful going to toilet that you didn't fall into shower. Poor value for money. Better off paying a little extra for a 'branded' hotel.
staff friendly,helpfull, breakfast had good selection,room was large was cold and reported to rececption and was rectified straight away as was request for a secound pillow.
The friendly crew and the safe parking Too far from the action (city center)
Excellent and friendly staff!!! Fantastic breakfast!!!!
Hotel Scherer was close to the train station and on a side street that was quiet. The staff was the best we saw in the three country area. We got in late and they booked us on the tour for the next day at no charge, gave us a good recommendation for dinner and found us a room in the hotel for the next night and let us leave our bags there. Very clean rooms and very cute breakfast area with good food.
the kindness of the Staff
Great location, close to town and the train station. Easy walk to see all the main sights. Great staff who could not do enough to help and spoke excellent English. Although rooms are a bit dated, they are spacious and spotless and the beds are comfy. Mini bar in room at reasonable prices. No tea or coffee making facilities in the room but just call the front desk and they will bring one up to you. Very nice and clean bathroom too. Good value hotel.
It was close to the train station but quiet and the staff were very helpful
everything. it was clean, warm and very comfortable. The staff were all exceptionally helpful and friendly! A really great stay. it would have been nice to have tea/coffee making facilities in the room.
that i had a room, nice people working at the hotel the room was as charming as a train compartment
Convenient to the public transport system - 100 metres.
The hotel did not have air-conditioner. After having paid 112 euros for a double room, the least you expect is to be able to regulate the temperature. The receptionist was rude enough to ask me to open the window, it was so noisy after that with people and vehicles moving about. Will not stay in this chain of hotels again.
standard mercure hotel with good staff. Well positioned for short walk to Salzburg centre
Clean comfortable and friendly, 5 minutes from train station and shopping centre, and short taxi ride to old town, and countryside/mountains
Clean, basic hotel. Noisy, very noisy outside. As it was very hot and without the aircon we had to leave the windows open. People shouting at 3 in the morning, guy fixing his car engine right outside the hotel. What sounded like formula 1 race all the time.
Clean room, nice staff, very safe. There is no supermarkt nearby. We have to buy drinking water from the city.
Walking distance to Central Train station and other major attractions. Unable to check-in at 12pm. Have to wait till 2:30pm.
The staff of reception is friendly and helpful. The hotel does not provide wifi in free. We need to use the only computer located in the lobby which is served for the whole hotel and always is occupied by other guests. On the other hand, the hotel did not provide air-conditioning system. Although a window can be opened for fresh air, it is very noisy in the morining. The sound was mainly come from that the hotel staff loaded the materials from the trucks, the rubbish truck collected the rubbish and the staff cleaned the leaves by using the leaf blower. This make us hard to sleep well in the morning.
The staff were very nice. The breakfast was lovely and there was a variety available to eat. There was a bus service outside the hotel which was very convenient. I expected that the hotel would be alot nicer than it was judging from their website. The hotel is composed of two buildings. We stayed in the building across from the main hotel. It wasn't as well kept as the main hotel.
Friendly staff. Great location. Just a short walk through the tunnel under the mountain and your in the heart of the old town. Beautiful city! Train station is walkable, but probably best to take the bus a few stops. Everything was great. The hotel is much nicer inside than it appears outside.
the helpfulness of the staff the room
No tea/coffee facilities in the room. No mirror in bedroom(penthouse),no mini bar
Good location, the hotel is very clean and comfortable, very good breakfast, the staff is very efficient
Walking distance to Old Town for sightseeing and restaurants. Free wifi plus terminal in lobby. Seperate toilet and bathroom, limited free parking on site. Friendly receptionist. Breakfast not included in our room rate and was extra 11 euro per person, so unable to comment on selection.
Very Central Location
staff were very very helpful
Great location, clean, modern rooms and a more than adequate buffet breakfast. Lovely touch with the complementary chocolates and glass of fizz in the bar.
Perfectly fine place to stay for a couple of nights. Very convenient to and from the airport the bus goes right by). Good location too! Bit shabby,but the place is currently getting a face lift
Perfect location, 8 minutes away from the cathedral square, the river and the castle's funicular. It was quite clean next, to a bus station, and the staff was very helpful and polite. The fact that the pictures of the hotel are showing only the new rooms, and not the old ones.
Very, very friendly, informative and helpful staff throughout the hotel. From check-in, at the restaurants, the Concierge - their friendly, helpful attitudes will bring me back.
The staff in the Sheraton Hotel were excelent. They all had excellent English and knowledge of the area which made our stay more enjoyable and memorable. Only fault I had was I thought I had booked a Double room however when we got to the room It was a Twin. Would advise people to ensure on Check in the room u get is what u booked.
Central to old town, and staff were very friendly and helpful
The 'creature comforts' make all the difference, but a hotel is nothing without it's staff and in this case they were fantastic. That there was not a No Smoking area in the main communal areas.
Great location, quiet and relaxing. Room was very nice and did get an upgrade as it was my birthday. My girlfriend contacted the hotel in advance of our stay to organise a surprise cake and bubbly on arrival as a surprise. The hotel forgot this and she was really upset as she had to speak to the hotel and then the receptionist did not even apologise despite acknowledging it was their mistake. Despite cancelling it - the cake and bubbly was there when we returned to our room, but warm and by then we didn't want it - we were still charged for it!! This did take the edge off our stay unfortunately.
Bistro Bar Unfortunatly just a little quiet.But we assumed that it was because its out of the main season.Prehaps you could offer special return deals to anyone who has used the hotel for holiday breaks
Centrally Located close to Old Town and Railway Station
The hotel staff were extremely professional and very helpful. The rooms were fabulous. We enjoyed our stay very much and would return again. no complaints at all. Everything was wonderful
location in city centre, value for money, cleanliness of room staff was friendly but not very effective. there was a queue at the checkout, which prompted me to leave without getting a receipt, whcih I had to request by phone after the stay
Meget nært gamlebyen (10 minutters gåavstand) og med god bussforbindelse rett ved. Perfekt hvis du ikke har bil. Rolig og rent hotell, airconditioning, god frokost. Trenger litt større frokostrom, personalet litt trege med å rydde bordene.
Det var en vifte som var veldig forstyrrende helde natten, noe som foerte til litt sovnproblemer.
Fin beligenhhet nært gamlebyen.Rene fine rom men kanskje litt for minimalistisk'
Standardrommet svarte ikke til forventningene basert på bilder på booking.com og var ikke spasielt innbydende. Vi fikk oppgradering.
Det var et greit hotell med grei standar.
Pent og rent rom. Rimelig. Flott frokost. Ikke røyk rom. Svært mye røykelukt om kvelden som kom inn via ventilasjonsanlegg
Mye röyking , ellers ok
Store greie rom, med kokemuligheter. Sentral beliggelse. Frokost inkl i prisen. Sengen var ikke gode, en kunne kjenne madrassfjærene
Et elegant byhotel. Førsteklasses service i alle ledd. Rent, pent. Deilig frokost. Høflig og serviceinstilt personale. Vakre rom. Helt perfekt. Absolutt anbefalelsesverdig.
Et triveligt og vendligt hotell
House keeping var veldig dårlig, sengetøy ble ikke skiftet og det var skitne rom. Forslagene til restauranter var dårlig, virket som om ingen hadde vært der selv.
Meget vennlig personale. Fint rom med det jeg trengte. Flott frokost! Det var noe tull med internett-tilgang, angivelig pga hacking. Ellers var jeg godt fornøyd.
Det var godt renhold og hyggelig betjening. Resepsjonen var meget behjelpelig med bestilling av turer og forslag til utflukter.
Meget sentralt i Salzburg Ingen mulighet for å kjøre til hotellet. En måtte parkere et stykke unna.
beliggenhet rom rett ovenfor diskotek som ikke stengte før kl 4 (dunk-dunk og umulig å sove). det andre rommet jeg booket var mot en bakgård og veldig fredfylt.
Ypperlig standard på rommet med bra størrelse, flott dekor og veranda. Bra frokost. Hotellet virket veldrevet og godt vedlikeholdt Skulle gjerne blitt der lengre. I mangel av fri Wifi, var det tilgjengelig en laptop som fungerte utmerket på fellesrommet. hadde ikke fri Wifi fra rommet
Great location - easy to walk to everything.
This is a fantastic hotel! If you like antiques in your room and helpful staff attentiveness, this is the place to stay. The restraint is fantastic. Don't go to it if you want new fusion type food. The menu is very traditional. Each meal was prepared as if your Gran muter was in the kitchen herself. ( I don't know the German word for grand mother, I'm just guessing.) My wife couldn't have been happier with the stay. Comforters- I tend to be a little warm. The big down comforters were a little to warm for me.
Excellent location,very professional and helpful staff.I also liked the rustique room not lacking modern amenities.I would advise more English TV programs.
The staff was very friendly. The hotel is on a cute street in Salzburg, very close to shops, restaurants, and tourist sites. We would definitely stay here again!
Restaurant was good but too pricy. For the rest, excellent stay!
The location is excellent, very central. The hotel is located on commercial street of the city, an area with restricted car access. Consequently, I lost at least 30 minutes trying to identify the address where I could not reach by car. Finally I called the hotel and they indicate me a different address for car navigation and so I got behind the hotel. Then I realized that the hotel has no parking and I was sent to a public parking (relatively close to ~ 200 meters). A very unpleasant experience, amplified by the fact that rain in that day and walk with luggage from the public parking to the hotel it was not the favorite part of a holliday day.
Wonderful staff and perfect location The carpet, TV stand, small sofa and small table and chairs felt a bit cheap and out of place with the rest of the hotel
The location of the hotel. We enjoyed staying in the 'old' part of Salzburg.
charming small hotel in centre of town very noisy at night
Outstanding hotel - staff were efficient and friendly as well as thoughtful. Room was full of character and exceeded our expectations. The atmosphere of the 600 year old hotel was fascinating. We ate room service food which was excellent - we were able to pick locally popular dishes as well as the usual chioces on Hotel Room Service menus. Parking was not convenient by the hotel, but the hotel took care of it all with free valet parking, so this was not a major issue.
Mixture between traditional austrian style and luxury Nothing to complain
Hotel Goldener Hirsch had all the promised alpine charm of a 700-year old hotel. The decor was quaint and we received a free two-level upgrade on our room. Very spacious as a result. Staff was remarkably courteous. A bit expensive for the included amenities, and the old world charm means some amenities are missing or outdated.
Det er tredje gang vi benytter mulighetene til å bo på dette hotellet. Vi fikk igjen et rom vi ikke hadde bodd på tidligere og som ved forrige gang må sies at det var et flott samtidig som trivelig rom. Frokosten på dette hotellet, i forhold til andre hotellfrokoster denne ferien, må kunne påståes å være blant de beste.
Hotellet ligger svært tilgjengelig med hensyn til shopping og ønske om å tilbringe noen dager i en storby. Har bodd på hotellet tidligere og var også den gang svært fornøyd.
Store flotte rom (med forgang, salong og soveromsavdeling) som var lett tilgjengelige. I hvert fall rom 11 og 12 som vi fikk. Stille og rolig og liten trafikkstøy. Kirkeklokkene i kirken vegg i vegg var ikke til sjenanse. Et rustikt og koselig hotell bra beliggende.I tillegg kan sies at frokostanretningen var bra og betjeningen hjelpsom. Ny knirkefri dobbelseng på rom 12. Ellers upåklagelig opphold.
Clean and comfortable rooms
The Castellani Park Hotel is a very nice comfortable hotel with very friendly and efficient staff. The hotel is situated 15 minutes walking distance from all the attractions of Salzburg.
It was fine. Location not that great, about 20 minute walk from old city centre. Sheets and pillowcases rough, toilet paper the old fashioned European kind. Beds OK. Carpets in the hallways and common areas were quite dirty and stained. Also, we believe the online booking process caused our credit card to be fraudulently used and we had to have it changed. Staff only gave recommendations for tours that they clearly are getting kickbacks for doing.