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The location, the size and quality of the room and bathroom, the courtesy and skill of the staff. We liked it. We'll come back.
Location and pool. Dirty pool, dirty spa, dirty room, expensive forn nothing. Even the holiday inn has a slepers and more clean the bathroom and bedroom. The closet was broken, and they gave us a room for special capabilities i dont know why.
Extremely slow check in, big room but ancient furniture including a TV from the sixties. No breakfast, as promised, the following morning as the food delivery had not arrived! No credit offered for this omission.
Nothing I would never stay at this hotel again,don't waste your money
No comment. Bad service. Unprofessional. It looks like a small motel somewhere in a rural highway.
The room was comfortable Staff is good but need to be a bit more friendly
Great location. Staff seemed busy but helpful both in person and when I called in advance about our visit. Beautiful view of the riverfront. Breakfast was not particularly well-received (e.g. they had powdered eggs instead of the real thing).
The view was great, the room was clean. The guy that checked us in was super nice. Only staying one night
Staff was really rudded. They have problems with my reservation and they did not want to help me in solving the problem when the problem was theirs. The TV did not work.
They need new the furnitures and open restaurant and bar and swimming pool.
No Parking, Breakfast is also very bad
Hotel was very close to Port, this was great for a person taking a cruise. Front desk was not personable and gave us the wrong room. THE second clerk was more personable and corrected the situation.
Front desk representatives were friendly No room service, place needed better cleaning, no fridge in the room? Breakfast was cheap and horrible.
staff Way too much traffic and construction Evidently i also had no flexibility as i booked through an online service that was non refundable but i was not told...so that soured me on the while trip
Walking distance to everything Downtown. Great location!!
Rooms are spacious and beautifully done--esp. the bathroom. Huge TV. I like the location for downtown - great for walking. Lobby sparce, chaotic and unwelcoming. Valet was told it would be 20 min., but it was not that long. Event was happening , so lots of arrivals and tight spot to get a lot of cars coming and going.
I loved everything about it, great service, nice people, the room was nice and perfect, and it had a perfect view, it was great and if I ever go back to miami, I would know where to go and stay.
The hotel is very well appointed: from the lobby to common areas and, most notable the rooms. Everything is clean, crisp and well conceived and executed.
Great hotel, nice rooms and helpful staff. Valet parking too expensive.
We stayed three nights for our anniversary and we had an amazing time. The rooms are very modern and clean with super views over the bay amd the city. The staff was very friendly wherever you run into them. Walking distance to lots of activities (boat rides, jer skis, American Airlines arena, restaurants, etc..) highly recommended!!!
The wifi didn't seem to work, luckily I was close enough to the lobby to use that.
Luxurious accommodations, incredible views. Room service was very good. Valet parking always seems to be the weak link at many hotels. Nothing horrific, just not up to the standard represented at this property.
The facilities were all wonderful. The views spectacular. The pool area and gym are outstanding. Parking is way too expensive. I had a problem with the television set in the bathroom, the remote simply would not work. I asked for help on this three times and each time they could send someone to turn it on but they could never tell me how to turn it on.
as soon as I arrive with a reservation, they told me that they were full and I didn't have a room in that hotel so they change me to another Marriott
The rooms are amazing, well appointed, loved the bed! Service is top notch too Long wait for the valet, call early!
Best bathroom ever. Fun electronics in room. Great breakfast.
loved it everything buttttt the 24 hour menu was horrible not enough selections for the price i paid. need to offer complimentary breakfast.
How courteous the doormen and front desk employees were, great shower. Nice comfy bed. Apparently requesting a second bucket of ice is an unreasonable request. Not according to the front desk but to whoever tells the person that actually comes to your door. This was off putting to say the least.