Mérida Hoteller

The staff is very polite and always with a great smail, very well trained to serve and make you welcome all the time!! Congratulations! I felt like home!

Liked the size of room and big tv. Everything was great. There really wasn't anything we didnt like.

Spacious courtyard and pool area. Most rooms overlook the pool. Excellent breakfast included in our very reasonable price. Location not ideal. It is a bit of a walk to the main tourist area of downtown.

The location is in the city center near the zocalo and full breakfast buffet that serves dinner at the same time taking it around 9:00 in the morning and very secure indoor parking for our car. The unpleasant smell of drains in the bathroom of our room 357 and that the wifi works well only in the dining room and adjacent sofas.

This is my first trip to Merida in a few years, I was used to the semi-tired hotels in the city, I tried the Intercontinental and was blown away by the service, huge rooms and free wireless internet everywhere including rooms. A must go hotel when in the area.

Visited Merida and stayed at the Inter-Continental, Villa Mercedes. Experience was great! Hotel located in center of town near everything. Staff was outstanding accomodating every request. Room was very confortable and everything met or exceeded expectations. Would highly recommend to anyone wanting to see something other than beaches.

Avery nice hotel . The staff was the Best I ever received. Again the service. I have traveled to several countries and this was the best service. They really made one feel especial.

The grounds, the bathrooms, the beds, the service, the pools, the gardens, the food. The pet-friendly policy! There was nothing outright negative about our stay. It was delightful. The rooms could feature some more art and the beds could include a heavier comforter/bedspread since the A/C is necessary and gets the room very cold. Despite that, the bedding was great and we slept really well.

The hotel and owners couldn't have been nicer. Our room was always clean and quiet with all the comforts of home, and then some (like a hammock). It rained most of our trip and they were kind enough to lend us umbrellas to take with us. The walk to the center of downtown was a little longer than I'd anticipated, but still very doable, if that's even a criticism.

The bathroom is clean and big and has a great bath tube. Breakfast great. The hamaca in the room, very quiet, staff very frendly. No

Very nice, large, comfortable rooms, centrally located to the historic center of town. Staff was helpful and friendly. Unfortunately, I stayed during renovation to the outside pool, which was not usable.

LOCATION, staff Not enough towels