Tamuning Hoteller

Fordeler: The staff was great and rooms were clean and very comfortable to stay in.

Ulemper: From the outside and location you think it's not going to be great but give it a chance and if you aren't real picky this is a great place to stay!

Fordeler: large room, wifi worked well, MagicJack free phone in lobby

Ulemper: Plumbing, cost of 1 mile cab ride from airport, room was hot on arrival

Fordeler: I like the location

Ulemper: The stupidity of the employees, the horrible rock hard beds, the lil old security guard running around trying to be a hero, the fact that the TV was the size of a lap top and you couldn't hook up any input because of a blocker they had on it, the fact that you would call the front desk for help with something and they would just say "I sorry", " I don't know "!

Fordeler: The people were great! You are treated well and the culture shows great respect of the guests. The hotel is clean and staff were very helpful.

Ulemper: The hotel is old and the fixtures were a well used. the little gym was not in good order so many machines weren't usable.

Fordeler: The staff was extremely great.

Ulemper: The hotel is horrible as far as conditions mildew stains all over the bath tub, beds are extremely hard very and out dated.

Fordeler: The staff were helpful and accommodating. They try to do their best to address my concern. This is my second time going there and found it a satisfying place to stay.

Ulemper: The complimentary bottled water is only good for check in! I stayed 3 nights and when I asked for the refill, the answer of the housekeeping is they only give the complimentary during check in. I found it unreasonable.....

Fordeler: I liked that my company was able to book a hotel for the 3 weeks I was spending in Guam. This was the only option available. That's should've been a clue.

Ulemper: First, the air con spits out water constantly. If you shut off the air con, mold starts to grow in your room. You can't open the windows to air out the room. During a tropical storm the wood surrounding the windows was saturated with water and started raining in my room... eventually adding to the mold. Most of the staff were nice. I never accepted room service for cleaning but they would give me anything but water. For some reason they refused to provide any more bottled water than the initial two bottles. For the thousands of dollars my room cost, I would think a few bottles wouldn't be a problem. If you have them shuttle you to the airport, pay at reception. My airport driver pocketed $5 when I wasn't looking and claimed I hadn't paid him the full amount for shuttle service. When I counted my money at the airport I realized what he had done. Summary: I've stayed in Cambodian an Laotian hotels that were better maintained at a third of the price.

Fordeler: Staff was extremely friendly and accomadating and the location was great in Tumon. The rooms were fairly large.

Ulemper: Internet service needs to improve. Half the time it was down or intermittent. Also, the air conditioning system is in need of repair the rooms humidity was extremely high and always felt the room was wet and moldy smelling. The facility also needs some repairs and upgrades.

Fordeler: I love the big room

Ulemper: One thing that bother me was the bathroom. The shower head need to be replace and clean

Ulemper: The air conditioning did not work