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The location. The room did not worth the value for the price I paid. I categorize the room as a two stars and not a four stars hotel. I would not recommend it for the price I paid.
Fantastic location and panorama. We'll definitely go back
the view on the lake most of the staff in the front desk are very rude and not helpful. the food at the dinner is terrible. the lobby smell awful since the smoking is allowed !! there is no free internet in the rooms only in the lobby
every thing was good they dont tell me that the landury takes 2 days to clean my clothes
Sauna, view out of window, comfortable bed I asked to bing me soap, but they have brought lots of showergel, maybe they had no soap at that moment...
lake side view. small rooms. not worth what we pay compare to middle and far easts hotels
the location is very nice and they offer parking free of charge the check out is to early 1030 and the check in too late 1400
it has the best view i have ever saw in a hotel the train pass next 2 the hotel
The room and view were amazing. We were able to stay there for a fraction of the cost that we would normally pay directly from the hotels site.
the location of the hotel is good the hotel is below expectations. it's too old and need renovation. the staff were not so friendly and the service was horrible; I asked for an adabtor and the recepcionist told me to come down to the reception and pick it by myself while when i called the reception to send someone to pick up my lugagges to check out, they told me to wait for 15 mins because 5 people are checking out with me at the same time!!Also the food is not so good and the mini bar is poor. the towels were not enough for two persons! Also the toilet and the bathroom is separated. they are in different rooms. Also there is no internet in the rooms, only in the lobby! the rooms doesn't contain sound isolator; I heard the screams and the stories from my nighbor room.
Liked the friendly and helpful staff. Felt very welcome.
friendly staff and great location
The most beutifull is the friendly staff and I would like to thank specially Katharina & Eva at the receiption for their assistance and valuable informations which help us to enjoy every day at that beuitful City .Also , the responsible lady at the dinning room who give us a great feeling to be at our home. We suggest that the room should contain a mini bar.
Location you need to get a coin from the reception to get out of the parking
This is a great hotel right in the centre of Zell am See. We stayed on a B&B basis and the breakfasts are excellent. We also had an evening meal in the adjacent Inn and the food was great here too. If you are looking for a clean, well run hotel which is in a great location and great value for money then this is the place to stay. Nothing - the only improvement which could be made was tea and coffee making facilities in the room - however this wouldn't detract me from staying here again
very pleasent staff; extremely tasty food 1- the fact that if you want to go out of parking area you need to go to the hotel reception to take a coin for activation of exit rump; 2- dirty carpet
Wonderful hotel! Room was large and the bathrom is large and sparkling; very modern: there is a shower and a tub; a towel warmer and the tiled floor is heated: staff very friendly; hotel in center of town; just a few steps to the lake: shopping and trainstation:
Great value for money. Excellent food in restaurant. Located in centre of town. Staff really friendly and helpful. Free parking
Location, balcony, Rooms arrangement there is no laundry in the hotel and no washing machine we can use to wash clothes moreover the laundry is soooooooo far from the Hotel & it was closed in the first four days we were in trouble
The clean bright decor or the room, parking, central location and balcony.
In fact, I liked every bit, and every minute, in this wonderful hotel. The peacefulness and elegance are abundant. On top of every thing is the highly professional and heavenly friendly front-desk staff. Thank you. A very small hint: Is there any chance for fitting air-conditioning appliances, especially during the summer peak. The global warming seems to call for such review.
the staff were very kind and helpfull the gym is poor, i would rate this hotel as 4 or 4 + but for sure not 5 star, although i booked a 50m suit they charged me additional 50% of the suit rate because of 1 less than 5 years old child which is really strange while the other 4 hotels in my holiday did not
Comfortable rooms, good location, sevices.
Nice gardens. Nice building. Friendly staff. Always trying to sell spa services and products. Particularly rediculous were little stones they provided each day to put in your drinking water bottle. Of course, the remaining of 12 rediculous stones were available for purchase. Train noise. Desk lamp didn't work.
Room service was not good (made myself). Bar tender very unpolite. More service people in the evening time.
I like the breakfast,the reception staff was very nice.avery comfortable car parking. the swimming pool water was cold need to be warme up.
latine is a good hotel but i think its a far from the center..
I have proposed this hotil as a start point to fly wherever I want in this buteiful city whereas the lake area is only suitqble during dy time only and rest of time have spent around the hortel, it is nice for me,
The size of the room which was spacious The restaurant was of poor quality and as our booking was only for B&B, we were ushered to a side-room and treated as second class guests.
The hotel's atmosphere was excellent, the breakfast buffet was great and the view from the room was beautiful. No airconditioning
every thing no air condition
The meals (we had half board) were really good. There was a small train which ran from the bottom of the road, minutes from the hotel which took us into the centre of Zell am See. Although the staff were very pleasant, they were not well informed about local transport etc.
Relaxed friendly hotel.good food.Staff excellent.
Warm welcome, large room with balcony, mini bar, adequate bathroom, good breakfast with eggs cooked to order. Plenty of free parking. Nice cafe terrace. House wines quite acceptable but limited choice. Poorly furnished room, only one balcony chair which had to be brought in to use at the table/desk (which had no chair), Hot water was brown,.Evening meal service a bit haphazard. Long winded multi courses of tiny portions some better than other. A quality three course meal would be better than a mediocre six course one. Some staff very hapy and welcoming whilst others very dour and sullen. Overall too many package tourists. Ghastly musical dinner one evening with non musical soloist on some sort of electronic synthesizer - think they found him at the end of a UK pier in 1965.
hotel's tranquillity, position - closeness to city and mountain facilities, hotel's room - large and confortable with interesting decorations, staff kindness no
The bar and the restuarant were very relaxing with friendly staff. The food and variance of the menu was excellent. A very relaxing stay. Charging for afternoon tea seemed petty.
The quality of the food and the friendliness of the staff. General atmosphere was relaxed and welcoming. Use of hotel by British tour companies meant that hotel was filled with predominately English guests - did not feel as if one was "abroad"
Friendly and co-operative staff Subdued lighting in rooms
The food was very good and the pool and spa were good and in general the reception staff were very helpful and happy. The decor was rather tired and could do with being refurbished, some of the furniture was badly scratched some The lighting in the dining area and bar was very depressing there was no atmosphere at all it made you feel that you wanted to fall asleep. The staff were talking about going on holiday all the time and that the hotel was closing in two weeks which made you feel as you were in the way.
nice room with two doors between bedroom and hallway
Central location, underground parking, on pedestrian precint in the old part of tne town
Good breakfast and quiet yet convenient location for town. This hotel is not designed for the individual travellers. It is instead set up for the english speaking package tour only. This means that you have no feel of staying in the real Austria.
Topp service ,med et smil, fra alle ansatte. Flotte fasiliteter og rent overalt. All tenkelig god mat og drikke servert som på den beste restaurant. Svært god informasjon ved ankomst og under oppholdet. Egen parkeringsgarasje og en fin beliggenhet.
Atmosfæren og beliggenheten. Nei
Friendly and well qualified staff, beautiful interior designing, free bikes rent, but most of all.....Helpful staff, and I thank them for making my stay a pleasant experience! No ac, so do not go there when its hot!
Rooms, bar, restraunt, spa. Pillow's (changed them once), the large ones take up too much bed space. The heating in room did get opressive sometimes, we did start to turn radiatior down before dinner to resolve. No dvd instructions
this is most beautiful and friendly hotel which i saw
Comfortable rooms, great breakfast, friendly staff. Being charged for "complimentary food" at dinner. All charges stated were without all taxes which were 30%. It was also right beside a railway track which was used for both industrial and passenger from 6am through till 12am. No air con or fans available at 35 degrees - I was told it wasn't hot by a receptionist who was sweating buckets. We didn't get much sleep
quite place, modern and very clean
The apartment rooms were newly decorated. Everything was great.
Friendly waiters and reception staff. Great half board deal with table reserved for dinner in their lovely restaurant all evening so had flexibility of timing to eat.
The staff of Hotel Feinschmeck is very friendly and rooms are very comfortable. The wellness area is luxurious and I spent there for two hours enjoying and relaxing.
Staff always smiling ! and helpful No air-condition
location no fridge, no AC, no tea/coffee machine
Friendly hotel, well located, the food at a good standard, breakfast needed improvement. A small parking space, vehicles could be hurt because of overcrowding.
The staff was very helpful and spoke fluent English. The room was spacious and comfortable, the breakfast fresh and suprisingly rich. We really liked this small town and the local restaurant nearby (Rissenhoff).
Location was excellant for ski lifts, buses, trains, shops, restaurants etc. Hotel room was very spacious and the bed was very comfortable! There was a nasty blood stain on our sheets when we arrived.... although we told the manager and he was very apologetic and looked embaressed so guess it was just one of those genuine mistakes!
Location, and Reception's friendly Sometime if there are party late at the club next door from my room on 2nd floor can hear it.
location + free internet + staff No lift to the 3rd floor + no AC + very basic breakfast (limited)
Positivt overasket over hvor velholdt hotellet var. Betjeningen var svært hjelpsom i alle sammenhenger og maten i hotellets restaurant var også meget bra. Hotellet lå meget sentralt ift bakkene og andre faciliteter i byen. I sum meget bra!
Hotellet var rent og godt vedlikeholdt. Utmerket service. Litt kjedelig frokost ville foretrukket litt mer variasjon.
Mitt i byen men stille og fint hotell ,pent og bra men noe minder sylet enn bilder i reklamen intet-
Flott hotell, super frokost (rikelig og svært god), topp beligenhet midt i byen. Veldig hyggelig betjening
The location was great and the staff were all helpful and friendly. The room was spacious and well furnished Would have liked tea and coffee making facilities
Conveniently located in town near the lake. It was hot with no air conditioning in the hotel. Hotel staff were not very helpful in terms of information regarding the area.
The hotel had an authentic Austrian feel and look, was family run, the food was excellent, and it was centrally placed in Zell am See We found our room a little noisy on Saturday nights, and had to sleep with our windows closed, which we do not like
The hotel is very central, 3 minutes walk to the City Express. The room is big enough warm and clean, with a rather simple design,The breakfast is variated, fresh and good, but the food is the same every day. Dinner is also good and variated.The bar and restaurant look very nice and are also very cosy.There is a very relaxed and joyfull athmosphere. The hotel staff is polite and helpfull, but they could be more friendly(especially at the bar).I would have liked a room with a balcony, but I wasn't so lucky.For the rest....nothing disturbing about this hotel.
In fact we weren't able to stay at Zum Hirschen. Despite early booking, we we were housed at the Heitzmann Hotel next door, but had breakfast at Zum Hirschen. Breakfast at Zum Hirscen was very good, rooms at Heitzmann were fine. We didn't like being put next door, and initially they tried to put us all in a family suite with only one bathroom (we had ordered 2 separate rooms, one double, one single). So we can't recommend Zum Hirschen, because you don't know what you're going to get
Friendly staff. Very good evening meals - we ate in their terrace restaurant both nights we were there. Good local parking.
Hotel was great but traffic noise was really busy and loud
comfort , services very noisy
the reception very help and friendly . and I booking double room and the give me suite the breakfast poor and the toilet towels old and bad quality for hotel four star
Staff are very friendly The amenity is poor. There are not even shampoo and a toothbrush something.
This place rocked! I can't wait to go back to Zee am See and will for sure always stay here. The roof top bar/patio is the best. Free breakfast rocked! The staff was so helpful and awesome! Thanks for making the trip awesome! airconditioner - no real big deal though!
The courtesy and helpfulness of the staff
The staff were very friendly & helpful ,they tell you every thing you want about Zell Am See and the area around .the hotel located in excellent location at the same building of Macdonalds. The hotel entrance near the elevator is very narrow.normal. The breakfast was normal .
good location, interesting evening programmes, friendly service, exellent room foor internet and games.... absence of shower caps in the rooms, absence of Russian TV chanles and speaking Russian service
This a really nice hotel got only one weakness: meals offer is poor and not suitable for a 4 star hotel. To be honest, we're disappointed of the cuisine quality.
The staff treatment was execellent and very helpfull.the hotel is very clean and nice. No
everything, 5 star hotel, with 5 star spa & gym, frindley staff NO mini bar in the room
the size of the room&cleanliness, the sighte of the hotle&location the staffe of the hotel is very friendly and very helpfull non
the barman the hospitalety the spa and the considaration of the managemant due the snow storm on the way they reduce one day !! the intertaiment at the evening was boring un my way
The staffs were really helpful and friendly
I'd like very much visits at spa center...wonderful facilities for relax.
hotel's location small rooms (at least the one we had), bad sewage smell, parking place in front of out windows