Madrid Hoteller i nærheten av Museo de Cera de Madrid

Fordeler: Flott beliggenhet, sentralt i forhold til severdighetene i Madrid. Vakker innredning, rene rom, vennlig og hjelpsomt personale. Føles som en VIP-opplevelse.

Ulemper: Ingenting

Fordeler: Sonia - really wonderful member of the team - made sure we had everything we needed and gave us some great recommendations. A real asset to the hotel.

Ulemper: It was far too warm.

Fordeler: Well, this is a five star hotel, so pretty much everything was great! I would especially mention breakfast (ample and delicious, special thanks to the guy making omelette — perfect start of the day!) and location — close to the city center but not too much rush around. Many thanks to every last member of the staff — guys were extra friendly and helped us with everything. We’ll certainly come back again!

Ulemper: TV in our room didn’t work during two New Year nights — but I of course understand that it can be hard to fix it during the national holiday. Never mind!

Fordeler: The staff made me feel very welcome. The style of the rooms. It was very comfortable

Ulemper: No room numbers on the doors

Fordeler: Everything! The staff was helpful and friendly. Special thanks to Sonia Palmer and Maria in PR. I am looking forward to my return on the 15th February. The room had a balcony overlooking the city, the bathroom was spacious and clean. That would be great upon my return. I am currently looking into a room in Tangier on the 14th. See you soon!

Ulemper: No complaints

Fordeler: Breakfast was excellent. Huge choice

Ulemper: Will stay at Axel over and over again!

Fordeler: Kule rom, veldig hyggelig personale.

Ulemper: Litt svak frokost, men pluss for at det er mulig å få frokost frem til 11:00.

Fordeler: Location is great. Staff are very friendly Trendy decoration with lots of thoughtfulness

Ulemper: Nothing

Fordeler: Extremely friendly staff, we got a free upgrade. Funny toiletries in the room!

Ulemper: -

Fordeler: the room was exceptional and very beautifully decorated. the french doors opening onto a balcony facing the street added to the ambiance of the hotel. the bathroom was huge and well designed.

Ulemper: a light over the sink would have helped shaving.

Fordeler: Very comfortable bed, good room size and heated pool in the roof (needs some maintenance though). Friendly staff. Funny decoration.

Ulemper: Lack of amenities, no bathrobe or sleepers.

Fordeler: Staff are very helpful and friendly

Fordeler: Everything was beyond our expectations . We can really give the best comments about the front desk ! It changes everything in a hotel to have nice people welcoming you and doing the best during your checkout.

Ulemper: -

Fordeler: personalen, terrassen var superfin

Fordeler: The staff, the location.

Ulemper: Dated heating. Dated bathroom.

Fordeler: Centrally located with view on parliament

Ulemper: Breakfast was on the lower end with limited choice and the room was not sufficiently heated

Fordeler: Clean, good service

Ulemper: Hotel room was a bit noisy - could hear people snoring and using the bathroom in neighbouring rooms, and walking down the corridor, to a higher extent than an average hotel, and certainly a hotel of this level. If the hotel is ever refurbished they should take that into account and try to incorporate better sound insulation material. The furnishings were also a bit dated.

Fordeler: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.

Ulemper: Noise from other rooms and service vendors is a bit distracting in the evening. Breakfast in the restaurant is very nice but formal. it would be nice to also a venue that is simpler and more low key without the white linens

Fordeler: Breakfast is very good..excellent

Ulemper: Room Décoration should be developed a little bit old fashioned but still very comfortable and value for the price.

Fordeler: Beste hotellet i Madrid.

Fordeler: The location is excellent

Fordeler: Great view and beautiful suite on the 5th floor

Fordeler: DATED, ROOMS ARE LOUD, NO ISALATION CAN HEAR NEIGHBORS ON ALL SIDES AND CLEANING STAFF, THE BED WAS 2 MATTRESS PUT TOGETHER AND VERRY UNCOMFORTABLE, IM 5,10 AND MY FEET HUNG OFF THE END,

Ulemper: ONCE INSIDE YOU FEEL LIKE A HOTEL FROM THE 70s THE DECORE IS OLD. THE BREAKFAST WAS AGOOD VALUE. OVERALL WE DID NOT ENJOY OUR STAY. MADE 2 PHONE CALL TO TRY AND GET A REFUND WITH NO SUCCESS, IT WAS SO BAD WE CHECKED OUT 1 DAY EARLY.

Fordeler: location and breakfast are all right.

Ulemper: The pillow and the duvet quality are awful!!! The shower facilities were bad too!

Fordeler: The staff were incredible the room was spacious the location perfect

Ulemper: Nothing

Fordeler: Hotellet er sentralt lokalisert og svært rent

Fordeler: Great hotel; clean; modern; service is amazing. Location was favorable-very close to everything but further away from all the commotion.

Ulemper: The room was beautiful; linens clean and crispy. Room service did a great job every day. Patio was a great addition to overall nice hotel room and enjoyable stay.

Fordeler: Flott sentralt hotell med takterrasse, bar, sittegrupper og jacuzzi - godt for slitne ben etter lange vandringer gatelangs. Vi fikk rom mot stille bakgård, det var vi utrolig glade for. Tror nok rommene mot hovedvei oppleves støyende - mye trafikk og anleggsarbeid. God variert frokost. Store senger men litt lite belysning, ingen løse lamper som var mulig å flytte på etter behov.

Fordeler: Location and roof top terrace is great!

Ulemper: The Hotel was good, however the room I selected and paid a premium was double with Terrace. However the hotel had twin with view as the reservation

Fordeler: Beliggenhet

Ulemper: At det ikke var vann.

Fordeler: Rent overalt og ikke teppelagt gulv noen steder. Frokostbuffeen var god. Takterrassen var et nydelig sted å slappe av på. Hotellet ligger sentralt til attraksjonene.

Ulemper: Det var en intens parfymert lukt i resepsjonen, heldigvis ingen andre steder. Den kom ikke fra personalet, men fra et lukteprodukt.

Fordeler: Amazing hotel and hospitality. Very clean and neat.Delicious breakfast. I recommend!

Fordeler: Good location city centre room was clean and food was great

Ulemper: Key card was not working properly I was up and down 3 days every time I came back to the room and card can not open door.

Fordeler: Betjenningen, plasseringen,

Ulemper: At ikke frokost var inkludert i prisen

Fordeler: Nice room and bathroom Good location in the center

Ulemper: Little bit noisy

Fordeler: Bed was super comfortable. Jacuzzi and rooftop area was lovely and staff were very friendly.

Fordeler: The location was great the room was small but well appointed.

Ulemper: The bathroom sink didn't drain properly.

Fordeler: Hotel was in good location for sightseeing.

Ulemper: Our suite had a bad smell of smoke.

Fordeler: really good beds.

Ulemper: was expecting a great breakfast but well before the end of breakfast there was virtually nothing left. The gym was very basic. Very expensive - so much so that I made the mistake in thinking that the breakfast was included. Was expecting a lot more from the NH.

Fordeler: Everything was good staff helpful and breakfast very good.

Ulemper: No Lift from underground car park stairs were hard as got bad knee.

Fordeler: fair price but better options in same price range in neighborhoods walking distance to tourist sites, restaurants, cafes and shopping streets. This hotel is on the far edge of Salamanca but far from Serrano which is the main shoppping street.

Ulemper: Let me start with the worse. THE ROOM was STEAMING HOT and it is impossible to control the room temperature. I was told that the heating will be eventually turned off but I was at the hotel mid April when it was warm in Madrid; the room temperature was unbearable. I opened the windows and left the door open to generate a breeze but it was still too hot for an afternoon nap. The evening was better as nights cool off and I was able to open the window to let in cooler air. The hotel’s solution was to turn off the heat but that didn’t solve the problem during the days and afternoons. This needs to be fixed or I could not recommend this hotel. If you are a tourist, stay closer to Sol, Gran Via, Alcalá, Chueca or Centro where you find most places of interest to tourists. This hotel is on the edge of Salamanca far from Salamanca's chic shopping street Serrano. None of the places you will visit are walking distance. The hotel also need refurshining. It has an odd moth ball smell and the floor in my room was not clean and the floor laminate was torn. Stay elsewhere.