Madrid Hoteller i nærheten av Museo de Arte Público

Fordeler: Flott beliggenhet, sentralt i forhold til severdighetene i Madrid. Vakker innredning, rene rom, vennlig og hjelpsomt personale. Føles som en VIP-opplevelse.

Ulemper: Ingenting

Fordeler: Sonia - really wonderful member of the team - made sure we had everything we needed and gave us some great recommendations. A real asset to the hotel.

Ulemper: It was far too warm.

Fordeler: Well, this is a five star hotel, so pretty much everything was great! I would especially mention breakfast (ample and delicious, special thanks to the guy making omelette — perfect start of the day!) and location — close to the city center but not too much rush around. Many thanks to every last member of the staff — guys were extra friendly and helped us with everything. We’ll certainly come back again!

Ulemper: TV in our room didn’t work during two New Year nights — but I of course understand that it can be hard to fix it during the national holiday. Never mind!

Fordeler: The staff made me feel very welcome. The style of the rooms. It was very comfortable

Ulemper: No room numbers on the doors

Fordeler: Everything! The staff was helpful and friendly. Special thanks to Sonia Palmer and Maria in PR. I am looking forward to my return on the 15th February. The room had a balcony overlooking the city, the bathroom was spacious and clean. That would be great upon my return. I am currently looking into a room in Tangier on the 14th. See you soon!

Ulemper: No complaints

Fordeler: Breakfast was excellent. Huge choice

Ulemper: Will stay at Axel over and over again!

Fordeler: Kule rom, veldig hyggelig personale.

Ulemper: Litt svak frokost, men pluss for at det er mulig å få frokost frem til 11:00.

Fordeler: Location is great. Staff are very friendly Trendy decoration with lots of thoughtfulness

Ulemper: Nothing

Fordeler: Extremely friendly staff, we got a free upgrade. Funny toiletries in the room!

Ulemper: -

Fordeler: the room was exceptional and very beautifully decorated. the french doors opening onto a balcony facing the street added to the ambiance of the hotel. the bathroom was huge and well designed.

Ulemper: a light over the sink would have helped shaving.

Fordeler: Very comfortable bed, good room size and heated pool in the roof (needs some maintenance though). Friendly staff. Funny decoration.

Ulemper: Lack of amenities, no bathrobe or sleepers.

Fordeler: Staff are very helpful and friendly

Fordeler: Everything was beyond our expectations . We can really give the best comments about the front desk ! It changes everything in a hotel to have nice people welcoming you and doing the best during your checkout.

Ulemper: -

Fordeler: personalen, terrassen var superfin

Fordeler: The staff, the location.

Ulemper: Dated heating. Dated bathroom.

Fordeler: Centrally located with view on parliament

Ulemper: Breakfast was on the lower end with limited choice and the room was not sufficiently heated

Fordeler: Clean, good service

Ulemper: Hotel room was a bit noisy - could hear people snoring and using the bathroom in neighbouring rooms, and walking down the corridor, to a higher extent than an average hotel, and certainly a hotel of this level. If the hotel is ever refurbished they should take that into account and try to incorporate better sound insulation material. The furnishings were also a bit dated.

Fordeler: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.

Ulemper: Noise from other rooms and service vendors is a bit distracting in the evening. Breakfast in the restaurant is very nice but formal. it would be nice to also a venue that is simpler and more low key without the white linens

Fordeler: Breakfast is very good..excellent

Ulemper: Room Décoration should be developed a little bit old fashioned but still very comfortable and value for the price.

Fordeler: Beste hotellet i Madrid.

Fordeler: The location is excellent

Fordeler: Great view and beautiful suite on the 5th floor

Fordeler: DATED, ROOMS ARE LOUD, NO ISALATION CAN HEAR NEIGHBORS ON ALL SIDES AND CLEANING STAFF, THE BED WAS 2 MATTRESS PUT TOGETHER AND VERRY UNCOMFORTABLE, IM 5,10 AND MY FEET HUNG OFF THE END,

Ulemper: ONCE INSIDE YOU FEEL LIKE A HOTEL FROM THE 70s THE DECORE IS OLD. THE BREAKFAST WAS AGOOD VALUE. OVERALL WE DID NOT ENJOY OUR STAY. MADE 2 PHONE CALL TO TRY AND GET A REFUND WITH NO SUCCESS, IT WAS SO BAD WE CHECKED OUT 1 DAY EARLY.

Fordeler: location and breakfast are all right.

Ulemper: The pillow and the duvet quality are awful!!! The shower facilities were bad too!

Fordeler: The staff were incredible the room was spacious the location perfect

Ulemper: Nothing

Fordeler: The pool was great, equipped with a lifeguard, guest towels, and many lounge chairs. There was an outdoor deck section with comfortable chairs and tables for seating and eating/drinking, ad it was really beautifully designed with a view over the pool.

Ulemper: The only thing I didn't like was that it was a bit difficult to find on foot from the metro stops, and there are not many restaurants in the immediate area. Therefore we ordered room service for dinner on the first night, and the food was very good.

Fordeler: Very clean

Ulemper: Location was not super convenient to tourist attractions in Madrid

Fordeler: Shower was nice, bathroom was spacious

Ulemper: This hotel does not meet the star rating. The AC did not work all 4 days. There is no coffee in the room. The bed is too small in size. The room itself is too small. The latch on the door did not work. We had to open the windows but it was too noisy

Fordeler: Less central than expected Noise on both sides from the street Excellent staff and rooms Very clean

Ulemper: Not central Noisy

Fordeler: Room clean. Large beds.

Ulemper: Annoying noise coming from what we think was the fuse box. Beds a little hard for us

Ulemper: THE SIZE OF THE BED IS NOT DOBLE, IS INDIVIDUAL, AND THEY DONT HAVE ENOUGH EXTRA BEDS AVAILABLE IF YOU WANT TO RENT ONE.

Fordeler: Staff were great

Ulemper: Price was a little high

Fordeler: The quiet location and close to the Ventas Metro Station. Breakfast was good as well.

Ulemper: The bed and pillows not very comfortable.

Fordeler: During check-in, receptionist help us to book the restaurant, which one of the best (highly rated on TripAdvisor) restaurants in Madrid, just around the corner 10 min walk from this hotel. We took a metro to Madrid central area. We loved the breakfast, very child-friendly hotel ( during breakfast stuff for kids as well as specificities kids shampoo and body milk is provided).

Ulemper: None

Fordeler: Very comfortable room , good bed and pillows. Very nice bathroom , very clean. Breakfast is very expensive 18EUR , but for someone who is the kind of having lunch at breakfast it is fabulous! Very nice staff.

Ulemper: we can hear noise from the street - if your room is facing Biarritz St.

Fordeler: The staff was very nice. The breakfast was very good.

Ulemper: The room was extremely hot. There was no option to reduce the temperature of the room. A member of the staff offered to change our room to a smaller one that was less warm. We strongly recommend having a thermostat in each room that allows reducing the temperature when it's substantially higher than the one outside.

Fordeler: Staff and food in the hotel really good

Ulemper: Bathroom clean but tiles a bit dated also felt a bit trapped as bed sheets were tightly fixed.

Fordeler: really good beds.

Ulemper: was expecting a great breakfast but well before the end of breakfast there was virtually nothing left. The gym was very basic. Very expensive - so much so that I made the mistake in thinking that the breakfast was included. Was expecting a lot more from the NH.

Fordeler: Everything was good staff helpful and breakfast very good.

Ulemper: No Lift from underground car park stairs were hard as got bad knee.

Fordeler: fair price but better options in same price range in neighborhoods walking distance to tourist sites, restaurants, cafes and shopping streets. This hotel is on the far edge of Salamanca but far from Serrano which is the main shoppping street.

Ulemper: Let me start with the worse. THE ROOM was STEAMING HOT and it is impossible to control the room temperature. I was told that the heating will be eventually turned off but I was at the hotel mid April when it was warm in Madrid; the room temperature was unbearable. I opened the windows and left the door open to generate a breeze but it was still too hot for an afternoon nap. The evening was better as nights cool off and I was able to open the window to let in cooler air. The hotel’s solution was to turn off the heat but that didn’t solve the problem during the days and afternoons. This needs to be fixed or I could not recommend this hotel. If you are a tourist, stay closer to Sol, Gran Via, Alcalá, Chueca or Centro where you find most places of interest to tourists. This hotel is on the edge of Salamanca far from Salamanca's chic shopping street Serrano. None of the places you will visit are walking distance. The hotel also need refurshining. It has an odd moth ball smell and the floor in my room was not clean and the floor laminate was torn. Stay elsewhere.