Niagarafallene Hoteller

Fordeler: Hotel itself was wonderful and the staff as well.

Ulemper: I knew it was away from the attractions of the falls a shuttle service would have been nice. That being said I would recommend the Sterling. Oh and as nice as the suite was I thought I was reserving a...

Fordeler: The room was huge and had a fireplace. Walking distance to plenty of bars/restaurants in niagara area.

Ulemper: The parking was $15 a night, even though there was $5 parking literally across the street with someone else.

Fordeler: The place was amazing, the jacucuzi was huge!

Ulemper: Nothing

Ulemper: Lack of options with breakfast, we only got breakfast one of the two days we stayed, it would be nice for a variety of options. There was a red pillow on our bed that smelled very bad like it have ...

Fordeler: The room was beautiful. The spa service was great but a little small.

Ulemper: Front Desk weren't that helpful. Parking is not included, it's $15. If I knew I would of parked across the lot or on the street for half the price. I only found out when it was on my ...

Fordeler: Room was outstanding with a fireplace and a luxurious soaking tub for two. Simply huge and very comfortable, especially the bed. There was a cocktail reception when we checked in which was very nice...

Ulemper: Two small problems with the room were not resolved - A night light and a rattling air vent. Also the neighborhood is a little run-down and not very attractive. But close enough to the falls and ...

Fordeler: Away from the crowds but not too far. Perfect distance to Falls. Nice rooms, nice showers.

Ulemper: Rubbish breakfast. Lazily presented. I expect fruit to be displayed beautifully on a platter, not just a whole apple and an orange plonked on a tray. No plates for breakfast. Nowhere to sit at a ...

Fordeler: Huge rooms, beautifully designed. Breakfast in bed included, wow!

Ulemper: Curtains don't quite fit so you can't block out the light.

Fordeler: We really enjoyed our stay at Sterling Inn and Spa. It was conveniently located off the Clifton Hill area and the Falls, but far enough away to be very quiet. The building, a former Borden Dairy ...

Fordeler: Close enough to walk to all of the Niagara Falls attractions, but far enough off the main tourist spots to be quiet. You MUST eat at at the in-house restaurant, AG Inspired Cuisine -- it is DELICIOUS.

Fordeler: Location is in a great spot, lounge is nice good staff, rooms are really nice and spacious.

Ulemper: Bed was a little on the hard side, no seat in the steam shower.

Fordeler: I liked how big and spacious the room was.

Ulemper: It was a bit dusty around the fire place area and the floors were a bit dirty. Wouldve alse been nice if we knew if we were getting a stand up shower or a tub.

Fordeler: The fantastic view of the falls from our room. The location was within walking distance to the Falls. Valets were efficient and bellhop on departure was outstanding.

Ulemper: We did not have breakfast included in our high rate so we had to walk half mile to buy breakfast. The line for their breakfast was too long. Parking was $40 Canadian a night and add on fees. Be sure ...

Fordeler: Room 1610, Phenomenal view of Niagara Falls, and the in-room jacuzzi bath was a nice addition. The Hotel is about a 20 minute car ride to a number of Vineyards, and the town of Niagara-on-the-...

Ulemper: Our room did not have any drawer space for clothing. We had a closet, 2 nightstands, and a wall mounted TV, but nothing to hold our clothes. We had to live out of our suitcase for the duration of our...

Fordeler: view of the falls was pretty good - from the bed you could see more of the usa falls. Also, the gentlemen at the valet parking were pleasant and professional.

Ulemper: proximity to the casino and the buffet breakfast was sub par.

Fordeler: Perfect location and view for the Falls. Bit far from the main centre if you wanted to walk out to bars/restaurants.

Fordeler: The view from the room was second to none. I would recommend the falls view rooms excellent

Ulemper: The cleaner just replaced the towels and pulled the bed up. Didn't seem to do any cleaning and helped themselves to the loose change and snacks we left on the side.

Fordeler: Spectacular panoramic views of both falls. We stayed in a King room with superior view on the 14th floor. Comfortable armchairs next to the huge windows. Spacious room. Big and comfortable bed. Big ...

Ulemper: No wifi in the room, only at the reception area!!

Fordeler: the view and friendly staff

Ulemper: restaurant choices are a bit limited

Fordeler: Location was excellent, a little delay at check in but otherwise everything went great.

Ulemper: Internet was ridiculously slow.

Ulemper: Unexpected large fee for parking.

Fordeler: Terrific location, excellent views, friendly staff

Fordeler: The view of the falls is outstanding and definitely a big wow factor.

Ulemper: The parking fee is extremely high. The room was recently renovated and they messed up the switches for the bathroom lights and fan.

Fordeler: view of the falls

Ulemper: No outside place to sit down to smoke

Fordeler: I like the idea of the place but the execution was off.

Ulemper: None of the slides were working the day I was there. I stood in line on the stairs about 30 minutes before staff sent us all back down. In our room the mosquito mesh was loose and we had a 2 year old ...

Fordeler: Everything

Fordeler: Loved: The water park! The easy and convenient meal plan option. Food great too. The most kid-centric place-- perfect for a family getaway:)

Fordeler: The staff were incredibly friendly and helpful. Great layout and my 13 year old daughter had a blast.

Fordeler: The beds were wonderful, food fabulous!

Ulemper: We were perfectly happy with everything

Fordeler: My kids love the water park a lot.we like the comfyness on our bed.

Ulemper: Our suite was located at the very back & my kids don't really like too far from the pool.

Fordeler: Waterpark

Ulemper: Too expensive

Fordeler: clean and comfortable - nice view to the pool

Ulemper: 7 people not enough towels-

Fordeler: The bed was super comfy. The water park was awesome. Very kid oriented!

Ulemper: My kids couldn't get an appointment at the spa during our stay. More gluten free options needed especially for desserts.

Ulemper: Signage for entrance during construction was not clear especially at night. The lobby was incredibly noisy upon arrival and I could barely hear the person telling me key pieces of information ...

Fordeler: The water park is awesome and temp is just right

Ulemper: Some of the staff were rude. The hotel insisted they were sold completely out but they did have rooms available

Fordeler: Water slides and variety of water activities

Ulemper: My room smelled of cigarette smoke. Bunk bed mattresses are hard and pullout was dirty

Ulemper: Pricing for restaurant a nearby

Fordeler: We liked the cleanliness and the friendliness of the staff so helpful and ready to please.6 other people in our group and the stay was enjoyed by all

Ulemper: I can't think of anything I didn't like

Fordeler: Plenty of space in the family room and cookies on arrival kept the kids happy.

Ulemper: Room wasn't ready at check in time and had to wait an hour for it. Girl at reception wasn't very helpful. Instead another guy at reception was much more informative and helpful when I spoke ...

Ulemper: One person of staff very bad.

Fordeler: The bed

Ulemper: The service

Fordeler: The bed was super comfy. Cookie. delicious. Staff was friendly.

Fordeler: The bed was super comfy. The staff are friendly. The cookies are delicious. Great location.

Ulemper: The outside smoking area should have been further away from the main entrance. It was just outside the door.

Fordeler: The hotel was nice. Cookies were great!

Ulemper: BUT $15 a day to park when you are paying to stay there is ridiculous. Also the staff was lacking our coffee maker didn't work and we were told it would be replaced when housekeeping got there at ...

Fordeler: First time staying at a DoubleTree and certainly will not be the last. Lois I believe her name was, assisted us during the check in process which was quick. She was extremely pleasant and informative...

Ulemper: Obviously there is nothing the hotel can do at this point, but if I had to write a negative it would be the size of the shower. I'm 5'10 and could barely bend down, extremely small. Husband ...

Fordeler: Closeness to attractions is an excellent feature. Clean and up to date facilities.

Ulemper: Plumbing facilities need to be looked into. Toilet being flushed at 4 a.m. from other units room could be heard in our unit and it woke us both up. Sounded like a jet engine starting up. I am partly ...

Fordeler: The hotel is super close to the falls and Clifton Hill area of Niagara, but not in the middle of the action so it's nice and quiet. We didn't have a view room, but we could still see part of the falls. There really isn't a bad room in the place. The pool is salt water and had an adult's only part for swimming laps which was appreciated.

Ulemper: There is an additional parking fee per night if you drive.

Fordeler: This was the cleanest hotel ever. Hurrah for the housekeeping department. Price was great for accommodations.

Ulemper: Only negative was the 15 dollar parking fee

Fordeler: Very spacious and clean room, with very large twin beds. Very quiet and peaceful room and very handy for walking to the main street and the main attractions, with Niagara Falls an easy 10 minute walk ...

Ulemper: It seems like common practise in the USA/Canada, to offer powdered milk instead of fresh/uht milk in each room, in very basic little packs with little or no choice. These rooms are not cheap, ...

Fordeler: staff very courteous and breakfast room very clean.

Ulemper: NA

Fordeler: good location for driving from Niagara on the lake and right beside the 405. easy check in and check out. Breakfast was adequate. Good restaurants within walking distance.

Ulemper: We had the view looking away from the falls. Room on the other side of the hall would have been better since there were fireworks we couldn't see. Bed was fairly comfortable but not a pocket coils...

Fordeler: Love this hotel fair price free breakfast

Fordeler: The hotel was much better than we anticapated and we would recommend it whole-heartedly. We had the king suite so we had lots of room and didn't feel crowded. The only thing is they advertise it ...

Ulemper: I prefer glass door over bath curtain

Fordeler: front desk, of course!

Ulemper: not sure if it was the cleaning staff or people getting out of their rooms,the smell of doff someone was closing the doors with a loud bang - like someone was angry!

Fordeler: Staff was friendly, breakfast had lots available and location to falls was perfect

Fordeler: Was right on the strip didn't have to move the car was convenient to major roads if you wanted to go somewhere if you wanted

Fordeler: the best hotel I've ever reserved in Niagara falls

Ulemper: nothing

Fordeler: Hotel is close to venues.

Ulemper: The staff were not very pleasant and the breakfast selection was not great.

Fordeler: The staff were amazing and the rooms were very clean! Location is great for the price!

Ulemper: Although the breakfast was complimentary; it was not very tasteful... it is free so did not expect a 5 star meal, just a a bit more options at least.

Fordeler: Overall all good.

Ulemper: Only bad thing was 1 elevator was out but they did let guests use service elevator so we did have 2 elevators but they are slow.

Fordeler: did not know there was any food available ,everything was good , staff was very helpful and courteous

Ulemper: one of the elevators was broken, otherwise nothing else

Fordeler: convenient and comfortable property.

Ulemper: As with many other properties, pillows and bedding had body oil smells, but not as bad as many. One of two elevators were out of order and some delays were experienced. However staff allowed use of ...

Fordeler: Very comfortable

Ulemper: To far to walk to Niagara Falls viewing. You had to go through a very busy and loud section to get there with lots of scary haunted houses on the way that we felt inappropriate for our child. Should ...

Fordeler: spacious clean

Ulemper: bed seemèd oldish, 2xs during the night other guests woke us by trying to enter our room- very annoying ,

Fordeler: It was very clean.

Ulemper: A little over price for what you get. I paid around the same amount for a Falls View room at the Embassy. I also think it's a long walk to the falls if you have children.

Fordeler: The staff was very friendly and helpful. The room was very nice.

Ulemper: I didn't like having to pay for parking. A continental breakfast would have been nice to have.

Fordeler: Friendly people

Ulemper: Dirty sheets

Fordeler: The rooms had plenty of space and I had a fantastic view. The location was perfect with everything in close proximity. The staff were very accommodating. And I always felt safe and secure, both in ...

Ulemper: I didn't like that when you wanted to sit on the benches outside of the front entrance, you had to deal with smokers. Perhaps there could be a provision for that at the rear of the hotel. ...

Fordeler: I like the lobby staff, custodial and support people. All were friendly and informative to our needs.

Ulemper: The wifi needs a major upgrade.

Fordeler: It has a Keg restaurant in it.

Ulemper: This hotel caters to young families. I was never a fan of rambunctious kids. I is located in the heart of Clifton Hill, the very touristy/tacky part of Niagara Falls. I was expecting the place to be more upscale and it was not. The room was adequate.

Ulemper: Crowded, one of the rooms had a view of a concrete wall and nothing else.

Fordeler: Room was great, bed was comfy, place is quiet and walking distance to the falls and restaurant.

Ulemper: breakfast was great but you have to wait and pay to the receptionist which is inconvenient

Fordeler: Excellent value for the price we paid per night.Great location.The breakfasts on site were very good and priced under $5.00.

Fordeler: Good location, quiet, and friendly

Ulemper: Parking Fee was not necessary The Air Conditioning unit is outdated

Fordeler: Location & value

Ulemper: Outside access to toom

Fordeler: The location was great - walking distance to the Falls and just across the road from the Marriot, Embassy Suites, Hilton, etc. The room was very spacious and really value for money. Two large double...

Ulemper: We parked our car on site, but we were not too pleased that we had to pay $10 per day for parking. :(

Fordeler: the bed is awesome.. my son likes it

Ulemper: nothing

Fordeler: The personnel is really very carrying and helpful. Emmy, thank you so much for your kindness. We had a very pleasant stay.

Fordeler: Room was comfortable

Ulemper: Could use a better tv

Fordeler: The attached breakfast restaurant (seats about 40) was an added pleasant surprise. Food was great, (specially the prices) and plenty choices for everyone, very nicely presented. The service, decor ...

Fordeler: Really close to Falls, away from the busier part of town. Great rooms, great cooked breakfast, and quiet.

Ulemper: Nothing.

Fordeler: Close to everything The Falls the casino Clifton Hill

Ulemper: Had to pay to park

Fordeler: In walking distance of the Falls.

Ulemper: Pay to park.

Fordeler: Everything but the price of the buffet

Ulemper: 70.00 in hidden taxes

Ulemper: Wasn't told about an extra 80. In taxes, fees, and parking.

Fordeler: Vert close walking distance to all attractions and super location.

Ulemper: Towels need to be better

Ulemper: How close it was to everything, giftshops, restaurants, tours. All very nice!

Fordeler: Did not like the pillows. Long narrow. Gave us a stiff neck

Ulemper: Pillows

Fordeler: Location is great!

Ulemper: Ceiling leaked onto my clothing...the tile chipped off as well leaving my clothes wet with white streaks. Management did not respond. No bar...under construction. Elevator to casino was also not ...

Fordeler: Nice room, fantastic view and great location.

Ulemper: On the expensive side.

Fordeler: Staff very friendly and helpful had a blast

Ulemper: Paying to park on property

Fordeler: Clean, comfort bed, close to the falls, view

Ulemper: VIEV was nice, but not that close to the falls, especially after Marriott on the falls and Embessy suit experience, but if it's your 1st hotel in this area you would be suttisfied. BATHTUB was ...

Fordeler: Falls view

Ulemper: Should have free breakfast

Fordeler: Location was superb

Ulemper: the hotel needs some upgrades to the rooms and carpet

Fordeler: Restaurant, lobby and proximity to falls and restaurants

Ulemper: Elevetor took too long. Parking lot was filled to capacity and overflow lot was too dark and seem Unsafe at night.

Fordeler: The view of the falls from the upper floor room was exceptional. You could see the fireworks every night, as well as the illumination of the falls .

Ulemper: The air conditioning could have been cooler.

Fordeler: Great location close enough to walk to everything but away from the noise and hustle and bustle . Perfect view of the falls.

Ulemper: Elevators very slow. Restaurant expensive and not very impressive. $30 for a salad

Ulemper: 3 elevators for 25 floors. Good luck at checkout and checking in times. RIDICULOUS! People were hitting up elevator just to get luggage on then went back down.

Fordeler: i melted into the pillows and mattress! so comfortable! my partner really enjoyed the whirlpool tub. the view of the falls was amazing! The staff was friendly and professional. The only thing that was...

Ulemper: too long of a wait for the elevator.

Ulemper: They charge us $10 for internet service ? WTH? What other hotel is doing this nowdays?

Fordeler: Bedding

Ulemper: Elevator took forever, Bathroom door wouldn't stay closed

Fordeler: Location

Ulemper: Not clean services very poor and staff has negative attitude

Fordeler: The view of the cascade from the window. Starbucks cafe in the lobby.

Ulemper: It's not right on the promenade/very close to where the boats leave. A bit worn out.

Fordeler: Excellent view helpful staff.

Ulemper: Wifi at room at CAD 9.95 but you can get it for free if you register for Marriott rewards.

Fordeler: The service the people was great ill be back

Ulemper: No problems

Fordeler: It is a clean hotel.

Ulemper: The staff are not friendly. Also, everything is too expensive. For example, no free WIFI ! You have to pay $9.95 per day for the internet access from your room which is absolutely wired in century 21 !

Fordeler: Beds were a comfortable, frame was noisy. Had a city room, but got lucky and saw a little bit of the Horseshoe Falls from the room as well. Very nice place to stay in a better section of town. ...

Ulemper: Beds were noisy. Parking onsite was $20 per night. Extra for Valet service.

Ulemper: There was no fridge and coffee cartridge in the room. We couldn't use the coffee maker in the room. We called the front desk and they said they cannot provide us with the coffee cartridge.

Fordeler: The location of the hotel is convenient. Room and hotel are very clean and beds are comfortable.

Ulemper: The pool was very small and for the price of the room a continental breakfast would of been nice.

Fordeler: Beautiful property with amazing view!! The staff was amazing! Overall a great experience!

Fordeler: Good view of the Falls. Bed was comfortable

Ulemper: That booking.com charged us two different rates for the two nights

Fordeler: Very clean and friendly environment

Fordeler: Great view from our room of the horse shoe falls, good value compared to other hotels, and staff at front desk were friendly. Didnt get a chance to use any of the other facilities so can't comment...

Ulemper: I understand the parking is crazy in the area but guests having to pay was the only thing i could say i didn't like, specially on top of the cost of our room and what we paid for it, was super ...

Fordeler: The view was Amazing our room was on the corner of the building and when we walked in it was like a picture postcard of the Falls. We did not want to leave. The staff were very helpful. It was an ...

Ulemper: The restaurant was a little off and breakfast staff a little off hand

Fordeler: I loved the falls view and the comfy bed

Ulemper: I have no negative comments to make about this hotel

Fordeler: The staff was so nice and attentive!

Ulemper: Cleaningness of the room wasn't perfect, but it can get better.

Fordeler: Location was good

Ulemper: The amount of money for the King Falls Suite I excepted a better BED. It was so hard so uncomfortable I didn't sleep at all.

Fordeler: It is in a good location around Niagara Falls

Ulemper: The hotel has old low buildings and new high buildings. The cheapest room is the one in the lower building. There are old wallpaper and dusty furniture. There is not refrigerator, mini microwave oven. Even if the building is low, there is no window, only

Fordeler: The hotel is in an excellent location and has amazing views of the falls from the guest rooms.

Fordeler: Really comfy bed.

Ulemper: A bit crowded at check in and at breakfast...

Ulemper: Breakfast was a bad experience. You had to wait in a line to get into the dining hall which was awful and long due to the fact that you have kids. There was poor variety of options for . breakfast . ...

Fordeler: Location

Ulemper: Car parked offsite

Fordeler: The views to the falls.

Ulemper: ‌change the breakfast menus daily. not all day same.I doesnt worth it for the money you spend. There was a $300 different between the price I booked at booking.come. (parking is expensive )

Fordeler: The room and the view check in was flawless

Ulemper: Valet was $60 with taxes and fees about 75 then you have to take a shuttle it was a cluster! Terrible valet

Ulemper: The view and price so high

Fordeler: Location excellent, food both near and breakfast was great.

Ulemper: Mislead with expense we felt cost much more than we thought it would with high taxation,

Fordeler: The only good thing was the view of the falls and housekeeping. The view of the falls was very nice, housekeeping cleaned the rooms pretty well, and the pool area was clean.

Ulemper: This Embassy Suites was very disappointing. First, it is very pricey $420-280 USD per day, and then they charged $42 USD for valet parking, which was higher than on booking.com. I negotiated the rate ...

Fordeler: Clean room, large and comfortable bed, huge bathtub for couples, nice view, close to the horse shoe falls. The Keg and Starbucks right in the building.

Ulemper: PARKING. $60. Seriously? Even for Niagara Falls it's extremely expensive, especially 8n the middle of a week. I parked my car for only $10 few bloks away from the hotel. Room needs some ...

Fordeler: Staff at check in were extremely friendly and personable, manager a little stressed out but staff amazing

Ulemper: Too much chlorine in the pool, I couldn't use the pool, it burned my eyes

Fordeler: The suite was a excellent choice for us as it gave our party of four room to spread out. The room was clean. The breakfast was good, but go down before 9 AM to avoid the crowd. The location is great as the entrance to the Falls' Visitor Center is right below the hotel. We are planning a trip back in the Fall and plan to stay here again. It is a little pricey, but I feel you are paying for the view plus location which is worth it.

Fordeler: Comfortable beds

Ulemper: They make you pay for parking

Fordeler: Nice pool area and hot tubs

Ulemper: Too far away from Falls, should have been more upfront about distance in on line advertisement

Ulemper: The bathroom felt a little dirty to me Also didn't like that the hotel was kind of far from the main strip

Fordeler: Quiet after 11 PM

Ulemper: Breakfast is not included. PH in the pool should be adjusted (slightly milky water - usually due to elevated PH)

Fordeler: Check in was very speedy. One channel on the TV had issues but it was not the equipment at the hotel which a hotel service person quickly evaluated. Housekeeping was excellent. We had a room by the ...

Ulemper: The chlorine smell from the pool seemed to be coming into the room at times. We used the computer located in an outside area near a very loud ice machine. It was an area people walked through on their...

Fordeler: The court yard , pool , jacuzzi.

Fordeler: Steve the bell boy was totally awesome and super helpful with me because I had small children he went above and beyond to help me to my room he is what customer service is all about! Carling at front ...

Ulemper: The room was great but smelled a little musty and no microwave in room made it harder to warm up bottles but other then that bed was comfy and room was clean!!

Fordeler: It was an anniversary getaway. Very comfortable.

Ulemper: We have traveled all over the U S and Canada and NEVER pay for hotel parking.Why in Niagara Falls

Fordeler: Great staff, very friendly

Ulemper: A little pricy

Fordeler: It was conveniently kocated.

Ulemper: Way overpriced and do not include breakfast. Not worth it.

Fordeler: Recently remodeled

Ulemper: Location a bit far from activities, make sure to get the bus pass!

Fordeler: Everything was great

Fordeler: An elderly housekeeping staff was friendly.

Ulemper: Management did not check the room before i moved in. Room was not been cleaned nor was the waste cleared. We were shifted to another room. The hotel is basically a motel.

Fordeler: great position very helpful friendly staff got the room we requested

Ulemper: There wasn,t anything we didn,t like

Fordeler: Very friendly and helpful staff. Good breakfast with tea and coffee available all day. Good indoor pool. Plenty parking for guests. Short walk to see the Canadian and American Falls. Good ...

Fordeler: Perhaps more signage would be good. Great location.

Fordeler: Very friendly and helpful staff (room was freed for us few hours before the official check in time), clean and spacious rooms, hotel close to the Falls.

Fordeler: Perfect location, nice view.

Fordeler: Great location, comfy bed, big rooms, balcony access, nicely renovated bathrooms.

Ulemper: No elevator access, had to lug heavy bags up two flights of stairs. Bedroom decor a little outdated.

Fordeler: Location, clean hotel

Fordeler: Great location, an easy walk to the Falls and across the street from the Casino and the great restaurants in the area.

Fordeler: Location only

Ulemper: Old hotel, very noisy, bad breakfast

Fordeler: The location. It was close to the falls and a casino

Ulemper: The breakfast was not good. The eggs were horrible...and the sausage tasted bad. My wife didn't eat anything.

Fordeler: Location to falls perfect with views from balcony

Fordeler: Several points make this an outstanding hotel to stay at: 1-Excellent employees at the hotel, the front desk went beyond the normal-they would provide information beyond what you just ask and were ...

Ulemper: Nothing I can think of.

Fordeler: I liked the price and the location. The pool was great.

Ulemper: I didn't like the slide in the pool. It is dangerous for other swimmers when kids are going down the slide. The bedding was below adequate. There was just a thin blanket in between 2 sheets. ...

Fordeler: very good location, friendly staff

Ulemper: will not go back their ,cause they DID NOT have a table for 2 people to sit around and have a few drinks together ,and sit and have your morning coffee together.That is very,very important to me and ...

Fordeler: the hotel was clean. staff friendly and professional. the hotel was ideally located right in the middle of everything. easy walking distance

Ulemper: nothing it was a great trip

Fordeler: Everything was amazing, the bed was EXTREAMLY comfy and the entire hotel was very clean

Fordeler: The service was great. Howard Johnson at the Falls has everything. Beside the hotel is attached a Kentucky Fried Chicken and a Baskin Robbins. A 100 feet to the West is Denny's Restaurant, ...

Ulemper: Nothing, the best accommodations we have had

Fordeler: Very nice facility. Kids enjoyed their swim. Rooms attractive and comfortable.

Ulemper: The only complaint was a bloodstain on one bed. Disgusting and unsanitary. Reported to front desk upon departure. Just remembered.........water was shut off 10pm -6am. A little inconvenient but they ...

Fordeler: Location & staff

Ulemper: Clean and location

Fordeler: Everything especially the heart shaped jacuzzi

Ulemper: Nothing

Fordeler: Great location, very comfortable rooms, nice pool.

Fordeler: First and foremost, the cleanliness, location and the friendly and professional front desk staffs.

Ulemper: Birthday trip

Fordeler: Room amenities was amazing. Cleaned and everything to our comfort.

Ulemper: Wi-Fi wasn't the best strength. Dennys Menu in the hotel was limited and they didn't deliver to your room.

Fordeler: The Falls view is amazing. Very cozy king size bed. Some things are look new.

Ulemper: One staff member at night. If you need something, they can't help you as they can't leave the desk.

Fordeler: Amazing view. Staff was great.

Fordeler: Good enough

Ulemper: I don’t want to say

Fordeler: The views from our room was amazing

Fordeler: View of the falls

Ulemper: Price

Fordeler: We booked a falls view and it was perfect, sat and mesmorized watching the falls. The room was a little tired and lacking any extras (no drinks making facility, no fridge), with attention to detail ...

Ulemper: The 'valet' parking was a park 'n' ride service (did not like this at all). You arrive, drop off car and then if you want your car during your stay or when you leave a bus is called ...

Fordeler: Chris at the front desk was kind enough to give us a room facing the falls which we were very happy to get, wanted to thank him in particular for his service.

Ulemper: Had to pay 8 dollars for a bottle of water which I bought from the hotel lobby which I found rediculous The bedding and pillows had a mouldy odour to them, windows were very dirty.

Fordeler: Excellent location- you are walking distance from all attractions. Nice staff. Small but very clean room. Great view.

Ulemper: No breakfast included.

Fordeler: It was false publicity for the famous restaurant you announce Marylin it was actually non existing instead the had a hi hop for breakfast

Ulemper: The rooms that i had reserved where falls view and i called Booking.com and the operator kept on saying but you have Falls view and when we reached there with people from Italy they said no its a ...

Fordeler: Room was great, just a few minor issues

Ulemper: All the lights didn't work properly. Sometimes it was too cold, sometimes too hot. The light in the shower needs replaced. The shower doors didn't shut tightly which left water on the floor...

Fordeler: view+location are great

Ulemper: 2 clowns at reception- 1 was checking in somebody else other was engrossed in his computer screen-we stood in front of him for 10 minutes without him saying a word while he stared at his screen and occasionally spoke with the other reception fool finally the other guy got checked in, and the clown who checked him in then checked us in parking is $45-they take your car somewhere else (valet BS) IHOP restaurant upstairs has great view-$20 for a burger $25 for french toast etc- absurd prices only top 5 floors out of 30 have rooms-rest is just an empty tower

Fordeler: Staff was very nice and courteous!

Ulemper: Room had many cosmetic imperfections i.e. cracked doors, chipped paint, broken hangers.