Hoteller i Niagarafallene

Fordeler: Flott beliggenhet

Ulemper: Ingen

Fordeler: Location.

Fordeler: The service was excellent and the hotel staff very nice and answered any questions. The hotel also has a washer and dryer

Ulemper: Breakfast is very simple, so we preferred to get out of the hotel and eat outside

Fordeler: The bed was nice and the in room jetted tub was lovely.

Ulemper: The breakfast could have offered more items. For example there was cream cheese but no bagels during our 4 day stay. When I went down for breakfast often times they were out of scrambled eggs, fruit, etc. and could have restocked rather than let the selection go empty.

Fordeler: Plenty of room to navigate hallways. King studio was spacious.

Ulemper: $52 in hidden fees. And $10 added for parking. My search filters specifically said free parking.

Fordeler: The room was spacious, very clean and the beds were extremely comfortable!

Fordeler: Liked the idea that it came with breakfast. I wish there were pancakes and maybe bacon for breakfast would have been nice but overall still pretty good.

Ulemper: Parking lot was a little tricky to navigate with your luggage and all the rocks and bumps and such but other than that pretty good stay. Windows could use a cleaning ours was so dirty we couldn’t see out of it at certain areas.

Fordeler: We liked that we could walk or take the bus to everything from the hotel.

Fordeler: The suite was comfortable. The location was convenient

Ulemper: The front desk manager was rude when we checked out. We checked out 1 day early and she charged us for the night we didn't stay. Then didn't even tell us thank you. She poorly represented the business.

Fordeler: Had a recent refurbishment, with a modern look, was also nice and clean. The staff we friendly and the breakfast was ideal before a day our to see the falls and the rest of Niagara.

Ulemper: Swimming pool area could do with a little love to bring the standard up to the rest of the hotel but was still an excellent facility to have use of.

Fordeler: Location to the bus line was great. Additional fee to park really shouldn't be charged, but I guess that is the way things are going. To me that seems like a nickel and diming fee!

Fordeler: Quiet environment, comfortable bed

Ulemper: No complimentary water, small bathroom, poor sofa. I booked a suite and it feels small.

Fordeler: Staff was incredible. Super helpful, so nice, and very patient. Really take their time answering your questions and concerns. Hotel pool is gigantic, as well as the hotel jacuzzi. Big enough for multiple families to fit comfortably and not feel uncomfortable at all. Breakfast was very good, fruit, eggs, sausage, toast, pastries, Belgian waffles, cereal, and a selection of juices. Yogurt and oatmeal and toppings to add to them. Hard to find a spot to sit and a little chaotic at times, however, if you’re patient you can always find what you want. During my 5 day stay they didn’t “run out” of any breakfast item for more than two minutes before refilling it. Lastly: LOCATION!! I’m leaving this review because I skimmed through tons of reviews and didn’t see anyone mention this hotels vicinity to activities in any detail. This hotel is, in my Opinion, in one of the most perfect locations. It far away from the business on Clifton Hill to be super quiet and relaxed. If you are able bodied, you will be able to walk to all the major attractions from this hotel. My boyfriend and I walked to the end of the horseshoe falls, the Skylon Tower, various restaurants, the SkyWheel, the arcade, and the falls every day. Also, the Hershey store and Bird Kingdom are super close! About a 8-10 min walk. To the falls, this hotel is about a 15 min walk max. We walked to all our cruises as well, many bus stops along the way too.

Ulemper: THE. BEDS. ARE. TERRIBLE. Borderline UNBEARABLE. so caved in and nasty, we had a whirlpool tub room and my god. My boyfriend and I checked out at 6am on our last morning instead of 11am because we couldn’t sleep. After only 4 days of sleeping on the bed, our backs literally couldn’t take it anymore. It was atrocious.

Fordeler: Elsket beliggenheten. Barna elsket hotellet og alt det hadde å tilby.

Ulemper: Rommene luktet litt. Annet enn at det var et flott opphold.

Fordeler: De ansatte var vennlige og rommet vårt hadde en fin utsikt

Fordeler: Rommet mitt hadde en fantastisk utsikt over fossen. Resepsjonen var stor. Hotel Betjent var rask og verdt det.

Ulemper: Dusjen var liten selv om det hadde et boblebad Init.. Og se opp for ekstra avgifter på regningen i kassen.

Fordeler: I nærheten av Clifton Hill.

Ulemper: Parkering er så langt unna og 30.00 ,. En ekstra 50.00 etter allerede å betale 100.00 + for rommet

Fordeler: Svært rent. Flott beliggenhet. Komfortable senger. Victor ved innsjekking var flott!

Fordeler: Fantastisk utsikt

Ulemper: var det flekker på puten. Bad så veldig gammelt ut. puter virket av veldig lav kvalitet.

Fordeler: De ansatte er vennlige. Utsikt til fossen enestående. Parkering er veldig overpriset. Mot en ekstra avgift og andre avgifter vi betalte mer enn $100.00 for å ha vår bil på en ubekvem posisjon.

Ulemper: Parkering

Fordeler: Hotellet var fint og rent. De ansatte var svært vennlige og hjelpsomme.

Fordeler: Fikk tilfeldig oppgradert til en utsikt over foss rom uten ekstra kostnad, var utrolig! Fine store romslige rom. Vinduet åpnes for utenfor. Kunne høre og se fossen hver kveld. Fint og rent. Kjøleskap på rommet. Hotellavgift inkludert en øl smaksprøver pluss andre fordeler. Vil bo der igjen hvis jeg noen gang har vært tilbake.

Ulemper: Parkering litt dyrere, men alt er.

Ulemper: Badet var lite og dusjen var veldig lav.

Fordeler: Beliggenhet og fasiliteter

Ulemper: -for Internett-tilgang - De beregne hvor mye penger vanene derfor lading ditt kredittkort.

Fordeler: The staff was great and helpful. But Mr. Osame who did us the ck in i Told him we were celebrating our 44 years of marriage he gave us a upgrade and a bottle of wine but when we were in the room and sure the view that he gave us to the Falls floor 17 he made our aniversary the best one in years. Thanks to Osame. Súper. I hope when we visit the falls again he we be there. Thanks. Again

Fordeler: Almost features of the hotel

Ulemper: Room space

Fordeler: Nice View I

Ulemper: Bathroom has no exhaust

Fordeler: The concierge was exceptional he provided assistance when ever needed. Chef in the Fallsview Restaurant was exceptionally good, not only the food but he sang as he worked demonstrating his love for his job. Location was great.

Ulemper: We were not told about the parking issue, this created a financial issue we were not prepared for. $35 per day to park, even in the hotel parking garage, was unexpected. This is something that needs to be addressed in travel web sites.

Fordeler: Clean room, great view, comfy beds, friendly receptionists, nice bathroom. Amazing customer service by a staff member named Osama.

Ulemper: $35 Parking, but it’s understandable for the location and in/out privileges.

Fordeler: I liked the jacuzzi in the bathroom. The view was amazing and safe.

Ulemper: The parking situation, didn't like how you had to walk 10 minutes to get to your car in a garage, it kind of feels like you're forced to get valet.

Fordeler: Staff and grounds in service and food our upgrade For a perfect vacation we are definitely coming back and telling our friends

Fordeler: Location is perfect et no need to use your car to do what ever you wish to do. The room on the falls are amazing

Fordeler: The location was great for the view.

Ulemper: I got a falls view king jacuzzi room. While the view was absolutely perfect, the room was just ok. It smelled very musty and the jacuzzi was a bit small. The shower was ridiculously small. At check in at 4p.m., I was told my room was not ready and they would call me when it was. An hour later I had to contact them.

Fordeler: Location was PERFECT to the Falls!!!

Ulemper: Spider in the room

Fordeler: The room, the view, the tub, the food, the location and the staff!

Ulemper: The elevators are frustrating. One side only goes to 12. The other all the way to the top. Invariably, when you need to go above 12 you more often than not get the one that doesn’t go there. It’s maddening

Fordeler: Supervisor in lobby was super. Very nice and knowledgeable.

Ulemper: Parking fee and distance to lot.

Fordeler: The breakfast was amazing, a lot of food provided and very tastey. The whole hotel and the staff were awesome, my family and I had a wonderful time. And plan on returning next year.

Ulemper: Nothing!!

Fordeler: Location and that is it

Ulemper: I did not like that our room was not ready at the check in time and that they did nothing to try and improve our stay because of it. The Hotel needs updated very badly and cleanliness was very poor. Breakfast was not kept up so a lot of the choices were out when we went through. Very expensive for the experience!

Fordeler: Convenient location, but not congested. Price was good and free parking was important to us.

Ulemper: Could use some updating. One day the breakfast juice machines were out of order. Could have filled pitchers of juice for guests.

Fordeler: Nothing.

Ulemper: All

Fordeler: Location was good, rooms big. The building is old, as well the furnitures, but relatively clean.

Ulemper: Breakfast was supposed to start at 7am, but at 7:10 there was only bread and sweets. After wr had breakfast in town and returned, about 9am, we saw the omelettes and other things.

Fordeler: All of it. Breakfast included in the price which was very competitive with the rest of hotels. The room was confortable and clean, also the free parking was what we just needed

Fordeler: It is in a great location. Water park, Casino, food places are winning walking distance. Niagara fall also close, it takes about 15 mins to go to the Fall view place. Free parking available at the property, which is great.

Ulemper: Room aren’t clean at all. Floor carpets are dirty and it smells. Bathroom also not clean. I had to request them to clean the floor carpet.

Fordeler: Free car park, early check in free Breakfast and free coffee in room.

Ulemper: Old fixtures and fittings.

Fordeler: The feel of it. It was cute, needed some updates though

Ulemper: Pillows were too soft. Only soft pillows were in the room

Ulemper: The hotel is run down and needs some major updating. The pictures are nothing like the room you walk into. I don't think I ever been to a hotel with so many buckets everywhere collecting water falling from the ceilings.

Fordeler: The room was clean. Staff was very polite and helpful. The location was perfect for Clifton Hill. The rates were very affordable. We will definitely stay again.

Ulemper: The ice machine on our floor was broken. Had to go to another floor for ice.

Fordeler: Room view from the family suites allowed us to see the fireworks right from falls straight from our indoor balcony which overlooked the long and pools.

Ulemper: Would be nice to have a front ramp for accessibility along with Microwaves in each room.

Fordeler: The location is great.

Ulemper: Its a pain to walk from the hotel to the parking garage. An indoor walk is possible but more trouble than its worth.

Ulemper: There was NO where that indicated when I made the booking that the water park is an extra $50! They don't even bother telling you at any point until you actually walk in (not even at check in and I asked about the hours of the water park) You can literally use your hotel key card to get in but then they make you pay for a bracelet or something once you're already in. Why else would I bother staying at a hotel with a water park in it? Especially when all indications lead me to believe that it will be included. And there was also no mention that if I wanted to pay for my room using a debit card, they were going to charge me a $200 deposit! Which was more than my entire reservation and I had NOT factored into my budget because there was no mention of it until I arrived and went to check in.

Fordeler: The amazing pool area.

Ulemper: The parking.

Fordeler: the location to Clifton Hill

Ulemper: noises not enough carts for check in and check out parking (must be in the garage, own parking was easily filled up) no information given by conceirge about nearest resto etc the concierge not enough customer service

Fordeler: Proximity to waterpark

Ulemper: Straight face staffs

Fordeler: Good service

Ulemper: The room was old

Fordeler: The staff was nice

Ulemper: Outdated old rooms. No microwaves in rooms, loud and noisy in early morning and had kids banging on the door at 12am constantly then running away.

Fordeler: This hotel left a bad taste in my mouth! I would not recommend this dump!

Ulemper: i don’t like someone coming in my room and stealing my money and when we complained to the manager, we were told that the staff could have not done it because she’s been there for years. Waterpark was closed, and the ac unit was broken!

Fordeler: Location and family friendly

Ulemper: Nil

Ulemper: Terrible service, room wasn't properly cleaned (previous garbage from last person) noisy kids past 10:00 while I called front desk twice.

Fordeler: Close to Casino!

Ulemper: Was too busy for me! One hour to check in was a bit much with my 86 year old mother. I was not aware of the local promotion going on at the time of booking.

Ulemper: The Staff Misguide you and i also consider that the night including water park entrance is over priced!!!