Det var vel strengt tatt på grensen at hotellet fortjente den fjerde stjernen.
Meget bra hotell for denne prisen.
Sentralt og en hyggelig atmosfære
ET godt hotel med hyggelig betjening og en meget flott frokost. Beliggenheten er god, og rommet ble raskt ryddet og rengjort.
I resepsjonen fik vi den servicen vi trengte for å ha det det bra. Å bestille taxi fra hotellet kostet nesten 6 euro da vi satte os inn. Det kunne de spart seg. Taxi fra Hotellet ble dobbelt så dyrt på returen. Hvorfor???flåeri...
Pent hotell med meget god service både i resepsjon, spisesal og rom-service/renhold. Enkeltrommet var litt trangt. Kunne ønsket meg en lenestol på rommet, men det var det ikke plass til.
God plass og god standard på rommet. God frokost og generelt god service Foreslår forbedring av ventilasjonsanlegget. Selv om jeg hadde ikke-røyker rom, var røyklukt gjennom ventilasjonsanlegget tildels ubehagelig. Overbredselen i sengen var for tynn til at jeg kunne skru av ventilasjonsanlegget og åpne vinduet.
Hotellet og betjeningen var utmerket fra første øyeblikk. Nei
nice place, walking distance to 5 metro stations, very comfortable and spacious rooms though the breakfast was not bad, it didn't have the variety one would expect from a 4-star hotel
It was very quiet hotel and small hotel.
Big room Lousy wc, did not work. Extremly hard and uncomfortable bed. Minibar was not refilled. The Spanish maid could not speak a word of English, and evidently could not read as she did not know the difference between Clean room and Do not disturb
The stylish furniture. Very few food at the breakfast for a 4 star Hotel in a European capital.
Quiet room as requested
Very well located - 20mins nice walk to centre, near metro and in a relaxt area-, friendly hotel staff, all very new and comfortable, sauna is nice after a day of city touring! Although rooms are spacious it is noisy: we could hear the tv fro our neighbors at 5.30h in the morning
Nice hotel, room a large and confortable close to 2 different metro-stations.
Helpful staff. Room cleaned earl yin day. Location right next to Metro station was really good. Quiet area of Madrid.
Hotellet var en stor skuffelse. Vi flyttet til et anet hotell etter en natt. tildelt en såkalt juniorsuite med en nedslitt kontorseksjon som ikke hadde bruk for. Deretter ble vi flyttet til et annet rom som etter vår oppfatning heller ikke hadde en "superiorstandard
OK beliggenhet litt utanfor sentrum, men mange tilbod i nærleiken, inkl., metro. Trafikk støy frå gata dag og natt.
Likte veldig godt at rommet hadde terrasse, fikk ett rom som lå i 5etg, og utsiktet var upåklagelig. Samt at område trafalgar er et veldig bra område, med kort vei til alt. Likte også at det var frokost inkludert Frokosten kunne vært noe bedre, litt flere alternativer.. Og ett virkelig stort minus var at folk utenfra kunne komme å sette seg ned og de fleste lokale gjorde det og satt og dampa med røyk samtidig som det var frokost, pålegg og alt annet som lå ute ble da liggende ute i røykstanken..
Koselige rom. Heilt OK frokost. Betjening velvillig og imøtekommende. Hotellet ligger nær sentrum, samtidig som det er rolig i gatene.
Compact hotel, small (single ) but clean and comfortable room. Staff were helpful and courteous. Location was excellent for what was required, but not necessarily where I would have stayed for any other visit. Credit card payment for room was taken automatically before I checked out. Since I had eaten breakfast I needed to add to the bill. I pay in pounds sterling and the hotel charges in Euros I get two surcharges for using foreign currency; this was not appreciated.
extremely helpful and friendly staff Perhaps breakfast was a bit expensive
The hotel located in a non-tourist area but close to the main areas of interest. The service personnel is very polite and benevolent. Some rooms need some minor renovation.
reception staff very helpful situated in a residential area so less touristy noise travels because of wooden floors
The location was great for the University district. The room was clean.
Comfortable room for good price. Good to have non-smoking room available. Air conditioning worked well. Bed was very comfortable. Another NH hotel where I stayed in Salamanca had a tissue dispenser in bathroom. All NH hotels should have same amenities in bathrooms. Would be good to add tissue dispensers to your bathrooms. Also, it would be a real asset to make a free computer with an Internet connection available to your guests in the lobby. Many less expensive hotels and hostals in Spain do this.
Helpful staff that could explain how to find what we needed.
Hotel is pretty close to city centre, great rooms, comfortable beds, good breakfast, free wifi in lobby and courteous staff. I didn't see any free parking available, only for residents. Hotel took payment straight from credit card before we even arrived, something which I did not like.
The room was very quiet.
The room was really spatious, the bed comfortable, the bathroom large and well equipped, the staff very helpful It was impossible to turn off the heating in the room so it was too hot during the night.
The room was very expensive but very small with bad odours coming from the bathroom pipes. I saw wood lice and there was a lot of mould in the bathroom. The breakfast was good but overpriced. I was honestly quite disappointed.
Good location, friendly staff, acceptable price. Comfortable enough for a traveler that needs only a place to spend a night - not a resort hotel to spend whole days in
Close to where we wanted to be.
the stuff of the hotel didn't speek english , this situation creat dificulties. this hotel may be good for spanish speeking guests
The Hostal is very central and clean. High quality/price level.
Very comfortable, peaceful room. Fridge very handy, and free wifi excellent. Stayed at another hostel in Madrid, but this was far superior. Close to several metro stations.
location, staff, no soap and shampoo
Nice staff, perfect location
The location of the hostal is quite good, rooms are clean and most of the staff friendly. Most of the staff only speaks Spanish except one lady who also speaks French. We asked for a double bed but got 2 single beds. Changing rooms was only possible after 2 nights. The fridge in the room didn't work, and the rooms are quite noisy.
very central everytime someone came he had to ring the bell to be opened. as the walls are very thin, I woke up at 23.00, 1.00, 3.00, 4.00, ....
It is central, has 24-hour reception, people are nice. I would recommend this hostel to people who are short of money. The rooms are really small, I booked two triple rooms, one of those had no appearance to be a triple room, but a double one with an extra bed. Internet doesnt work on all bedrooms, I had to be at a small tv-room to get connection.