Boston Hoteller i nærheten av Back Bay Station

No pool due to renovations...not mentioned when reservations were made...not explained when checked in...

The Westin is located in the heart of Boston with easy access to public transportation, restaurants and shopping. Great location for business travelers. Customer service was also great. Definitely worth checking out for your next business trip!

Arrived in Boston just in time for a heavy snowfall accompanied with a vicious wind. Being from snowy Colorado I was well aware of fast changing weather conditions. The Westin staff were also aware and took on the opportunity to show off their talent. These people know how to take care of customers with their great service, personalities and that always lovely humor. I'll be back!

What you would expect from a Westin. Clean, fairly modern rooms, big TV, complimentary bottled water, coffee and tea. It's connect by skywalks to other malls so you can get to many places without even hitting the street. Had little interaction with the staff but they were all courteous and efficient.

An excellent Boston experience all around

The service was great. The staff caters to your every need. The room was very comfortable and provided a nice view of the city.

Couldn't ask for a better location. No free wifi. Only basic tv channels.

the room was very clean,great view of the city and the bed was fantatic.will stay again

Lovely hotel. Elevator system very efficient. Rooms very spacious. Noisy neighbors. Called front desk and they didn't seem to do anything.

The amenities, the restaurants, the staff, the rooms were all very nice. I was very upset with the fact that my room had no internet access other than paying $13 to $17 a day. I am sure when I made my reservation through Kayak that in the description of the room it read that internet access was included. I called the concierge desk but they were of no help to me. As nice as my stay was, I would not stay at this hotel again nor would I recommend it. The elevators were a mess during my stay too. Everyone staying there was upset and complaining about the incredibly long wait times.

It was in walking distance to restaurants, shopping and many historical sites. I had an amazing view of the harbor and the room was very comfortable and clean Although the food was good the menu needs more variety

I recommend valet parking. Location is excellent for shopping too and staff are great. Bathroom was not cleaned properly may be the product they used and did not finish wiping down because toilet cover and seat was sticky.

Fabulous customer service. The luxury of a boutique hotel, the comforts of home.

Friendliness of all staff Last time I stayed it cost 75$ a night. I know it was 30 years ago.... I miss Diamond Jims

A very nice stay, excellent location (near to the T stores and restaurants, walk distance to the main attractions). Staff very polite and helpful. I definitely recommend the hotel.

Great location, good hotel. They should have a kettle in the room.

Central location in Boston with excellent service. Staff is always there to cater to your needs. Spacious and comfortable rooms, beautiful boutique hotel. Great restaurant too.

Friendly staff. Room had everything you needed. Room as tiny, but functioned fine for a solo traveler.

great location and very helpful staff.