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All staffs are GST! Greet, smile and thank you! Best resort in Bali. We booked our stay via kayak and when check in, was told by receptionist that breakfast is not included in my package which have been confirmed by agent kayak. I showed them that my booking is inclusive of breakfast, I then emailed to kayak but no response from them till date. Rimba is really nice, after check in, receptionist called and said that the resort will extend breakfast to us for the our stay in Rimba. The staffs at Rimba ensure that whatever request you have will be fulfilled at their best possible. Not that I can think of..
The hotel is absolutely stunning, with modern, tasteful and luxurious finishes. It is connected by frequent tram to its sister resort (Ayana) and to a private beach. It's a little out of the way from Jimbaran itself, and requires an inexpensive taxi ride to and from town. Food at the resort is good but expensive. The spa is astronomically expensive by Bali standards, although it is in line with Western high end resorts. The Rock Bar at the Ayana (for which Rimba guests get priority access) is a lifelong memory (although VERY expensive). The staff are extremely friendly and willing to help. The beach is beautiful. Location is quite convenient to the airport. In the early morning, it was only about a 10-15 ride. Honestly think it was our one-time bad luck, as opposed to a constant problem, but the air conditioning in our room could not be adjusted, even after we called for technicians to come and "fix" it. The temperature in our room hovered between hockey arena and cold-freezer. Made for poor sleep in an otherwise very comfortable room. Also, despite all the attention, the hotel managed to forget about giving us a promised wake up call. Fortunately, I set my own alarm just in case. But if I hadn't, we would have missed our early morning flight. The beach is very beautiful, but it's not for swimming. There are lots of big waves and big rocks, and the red flag is probably out 99% of the time. All in all, despite the shortcomings, I still believe this to be an outstanding hotel. Well worth the money (and priced much cheaper than many hotels that are likely comparable in quality).
Very beautiful territory of hotel, good beach, the good location. Awful rooms and bathrooms! The urgent renovation Is required!
Gives the impresion of abandoned area,everything dirty around,only 3 unbrelas available in pool area the rest were broken and lay aside,I am sure this hotel will close down soon
The atmosphere was good. Pool was great Price to high for bali. Had to pay for poor wifi connection
just the landscape and breakfast pictures on website are deceiving. very old.needs massive makeover .full of mosquitoes .doesn’t worth the money.very popular for Russians.
Very good food. Good big pool. During rainy season Jimbaran Beach gets dirty
Beautiful setting just next to the sea. The spaciousness and Balinese design of each lodging surronded by different varieties of trees,shrubs, plants and flowers simply make it seem like a peaceful paradise. All in all, a great place to retreat in serenity and tranquility. The lobby is also very impressive although a bit liveless! Staff do not always observe the "Do Not Disturb" sign - too eager to clean the room?! The internet-charge is much too exorbitant (50,000IRP) in proportion to the fact that it is slow and in a very small room with not enough privacy. Hotel room can do with a bit of facelift.
Nice resort. It is about 20 years old, but they do a good renovation. Beautiful architecture: wonderful reception - nice bedroom. Nice garden and clean beach. Close to the airport. The airport is open 24 h a day! Old air condition. Most people did not use the retaurant. It is expensive in comparison to the restaurants outside on the beach.
Nice, clean rooms, welcoming staff, great buffett breakfast. Expensive food/drinks. Just outside the hotel is a very nice and very cheap restaurant. Also, bottled water and soda cheap outside the hotel
Room is big, nice garden, private beach and swimming pool. No wifi in the room. Not sure whether it's because of the air-con or the wooden furniture, there is very strong scent in the room, too strong to fall asleep, basically I didn't sleep all night long.
lovely buildings in the style of Balinesian temples are placed in a beautiful tropical garden, wide sandy beach close to the hotel compex with shade and enough sunbeds to relax, romantic sundown and dinner in the fish warungs on the beach.
Fantastic tropical garden, nice Balinese architecture, tranquility & cosiness/ However the ocean was very dirty (full of debris0 compared to nearby stretches of shore at Intercontinental and other hotels
Right on the busy Jimbaran Beach which is lovely, plenty of good value beach bars very close by. The hotel lacks any atmosphere.
Location is superb, just in front of Kuta beach The water smells awful! The manager told us it was because the contractor didn't install the right pipes for the plumbing!! The staff forgot to replenish the soap for our barhroom!!
Right on the beach. Beautiful view from the rooftop. Comfortable beds. Staff was helpful, and friendly. Very noisy. Can hear your neighbors, and the streets below. Woke up to someone knocking on our door at 3 AM. Anyone has access to the rooftop so it was crowded with people not staying at the hotel.
fantastic service by staff, nothing too much, always called by first name, amazing villas, facilities.. swimming pool was a little bit cold in the villa.
The hotel is excellent and the staff were very kind and cooperative. Additionally, the price was very good for a luxurious villa. The Internet signal was so weak that it frustrate me, even after informing the hotel. The hotel location was faraway from the seashore. Mosquitos have been a big problem also.
Excellent service and facilities in a wonderful setting
Total privacy Location
The rooms were excellent and all other facilities superb. The staff were helpful and attentive. some aspects of room lighting could be better
The stay was great, they were pleasant when we asked them for a late check out, and even packed us complimentry early breakfast when we set out early one morning. The breakfast buffet was classy, although there weren't as many options as you would expect from a five star.
Good, convenient position behind the Four Seasons, close to the beach. Staff were nice. Nice spa facilities. Received a villa upgrade from 3 bed to 4 bed with a view of the hillside and some ocean glimpses. Karma is selling itself on providing top end luxury but this set of villas in Jimbaran is looking a bit tired inside and they seem to be taking a few short cuts on the important details that make for a luxury hotel - particularly in Bali where there are plenty that do it really well. It's nice, comfortable and the design is reasonably impressive at first, but I'm not sure that it's living up to the Small Luxury Hotels of the World brand. I would have been disappointed if we'd paid the full rack rate - but we got a pretty good deal through Booking.com so it was fine for the few nights we needed it.
The location,security,foods and the surrounding area near by. A lot of mosquito!
Hotel staff are helpful and friendly. They fulfill your request within a few minutes. Security is good and it's quite safe to stay in Bali. Hotel should not be 5 star hotel. It's too old and facilities are not good
Kuta Paradiso Hotel is a lovley hotel, great entrance, great pool and great service but the rooms could of been beter although very clean.
lack of warmness from staffs, more cordination between restorant and reception is required, found mosquitoes in bathroom.
I have to say that generally deluxe rooms are ok. Problems: you cut extra money from me and I do not know why and for what because the price was already published on website and it is not fair. On my arrival I could not get the room that I have booked. I had to prove my rights for the room and it is really strange for 5 star hotel. Hotel is located right at the ocean and when I go there I have to walk around corners – no straight way. It is not a complain I have to say that generally deluxe rooms are ok. Problems: you cut extra money from me and I do not know why and for what because the price was already published on website and it is not fair. On my arrival I could not get the room that I have booked. I had to prove my rights for the room and it is really strange for 5 star hotel. Hotel is located right at the ocean and when I go there I have to walk around corners – no straight way. It is not a complain
The best part of the stay is having very friendly and helpful hotel staff to guide you through sightseeing places and to find the best shopping places which the locals use. Made some friends and had a great time. The only unfortunate problem was that they were renovating during my stay and the noise and dust was bothersome as i would love to be able to write in the quiet solitude of my room during the day.
Some of the facilities were a little worn. There was a problem with some leaking water which my son fell over in.
Beach and central location Small bath room
Both my husband and I enjoyed our stay. The staff were very friendly and helpful. Fantastic location for both shopping, restaurants and relaxing by the pool or on the beach. I would have no hesitation of recommending the hotel
Good breakfast, great pool, close to beach & city center renovation on our floor, dirty
My friend was in the pool, floating human shit went on to her and she has to jump out of the pool, disgusting!! We complain to the staff but not even an apology!! Rooms are outdated, poor break fast spread, for sure this hotel not value for money. there are much better hotels on the beach for this price.
Everyone was so friendly and helpful. The location was great...right on the beach! The hotel also helped a lot with booking excursions.
The hotel are in a very nice location. Directly on the beach and close to the Beach Road. Just small step and you are in the city. Just a small steps and you are on the very nice beach. Nice large pool with a lovely pool bar and kindly staffs. Nice garden with a nice restaurant close to the beach. The staffs at the pool and the garden restaurant kindly, helpful. The hotel by self. If you come from the pool and garden, you have the feeling you are not in the same hotel. The rooms are old, dark, very dirty, and noisy . The cleaner unkindly, laesy and not clean. My room was full up with mosquitoes. The blanket on the bed not white, more grey. Only 2 towels for 2 people. The cleaner not disinfect the toilet.
Location is great. Buffet breakfast was good with sufficient choices. Staff was helpful and accommodating whenever we request for items like outlet adaptors and packaging tapes. Yes, the House keeping staff should clean the rooms well and use better smelling fabric detergent or softeners for their sheets, towels and pillow cases. Their bed throw pillows were soiled and smelly.
The service of the guy on the front desk was discusting. He tried charging us for drinks from the mini bar but we did not care that we did not have them. He ignored us and said he would call the police. It was discraceful service and wrecked the end of our holiday. I will never stay there again.
Rooftop was nice, it is just next to the beach, central. The toilet has a smell in the room i think because of the pipes, we always stayed close the toilet door, a part of the hotel is still is underconstruction, so it is usual to find yourself in a weird place. stuff smiles always, but for a high standart hotel it is not fair that they try to charge customers as soon as possible as they arrive to the hotel, it should be at the end of the stay, i had a problem with the agency, and the stuff tried to charge me 3times to ensure their payment, the high quality hotels dont care about money, they care about customers. But the stuff just wanted payment as soon as possible in this hotel.
The room that was booked had no view to the outside, it had a view looking into the center of the hotel. Very depressing. Not a place I would ever stay again
we enjoyed the setup of the resort as we had adult children with us but still had privacy.It was great having the pool and private yard and staff were great. no
Everything was perfect! the staff was very friendly and tried to make your holiday as good as possible.All the time smiling and willing to satisfy your needs. The location is very good because:- very close to the sea (you have to cross a chain of restaurants but this is no problem); - the seafood restaurants across the parking lot are faboulos. I recomend the one right in front of the Vilas - logo with blue color - I forgot its name! Also the place is very quiet and you can really enjoy relaxing time at your own pool. All the time staff needed to come and clean the rooms were calling before in order not to disturb you. This hotel was the best experience ever! Hardly can be called as something I did not like was the fact that the breakfast is not so varied...but when you have everything else there - it does not even count
suitable location if you just want to unwind at the beach (1 minute walk) or relax in the private pool. very friendly and helpful staff. located right next to the jimbaran seafood restaurants on the beach. the sunsets are not to be missed. may be a little out of the way if you want the busy shopping and clubbing areas of Bali. more options at breakfast would help as we were there for 5 days and only had a choice of american or indonesian breakfast.
The villa is well situated near a beautiful beach. Inside Villa is beautiful and luxury. Good for privite settings. The website picture is misleading. The villa is not on the beach. The chairs on beach are outside villa boundary. It is not very comfortable. Since Villa is right in front of many seafood resturants, the air can be very smokey. There is big parking lot right in frond of villa, noisy.
The villa we stayed (from the 2nd night onwards) is private and peaceful. Liked the private jacuzzi. On the first night we we given a room next to the public roads. It was noisy right into the middle of the night. Beach is not easily accesible as we have to walk through restaurants with excessive smoke coming from seafood grill.
Very kind and helpful staff. Beautiful hotel A little noisy because closed to the main road
Excellent Wi-fi was not free - it's bad.
Very good hotel. I enjoyed it. Service at the highest level. Ideal for honeymooners. Beach nearby. I enjoyed it.
Private swimming pool was very nice. In total the villa was nice: two rooms + bathroom +small garden with gazebo. Free wi-fi in the restoran light in the bedroom was poor... you are not able to read a book before sleeping.. also in the bathroom. If they will have a special room for massage and spa - will be great.. Also wi-fi in villa. In the restoran should be more wide menu for drinks.. Now if you was to dring whiskey you should get the whole bottle