Boston Hoteller i West End

Bar at night was so packed you couldn't get a drink.

We've stayed at the Liberty several times. We love it. Great location, great restaurants, and the lobby is amazing.

Customer Service was amazing - staff was efficient, friendly and helpful. Over all feeling of this place is customer-centric without being stuffy or gratuitous -Would love to go back again! It was a little hard to get to off the highway - but not much they can do about that ;)

Great rooms, great service. Not very family friendly.

Very friendly staffs. Free Wifi only for 2 devices per room & it's not the high speed for playing games. Upgrade is $20 extra.

andre and young man from new jersey was the best person who hever attended me at a hotel . Top notch. the business center and gym need an upgrade

The hotel is very unique for sure. How often do you get to stay in a prison in luxury? The staff is very friendly, and the glass of sparkling wine at check in was lovely. The quiet lobby turns into a very lively nightclub in the evening. Our view was a tiny slice of the Charles river and the Royal Sonesta Hotel. The price for everything from drinks to breakfast is obscene. My husband and I had breakfast in Clink Sunday morning, I had Bacon and eggs, with 6 pieces of red potatoe,and two cold pieces of toast. My husband had the same except he had sausages that were undercooked, and we each had coffee. The total came to $59.92 without tip. We didn't get menus, just ordered, so we were stunned. Buyer beware!!

We had a great experience. The costumer service and location were excellent.

The ambience is cool--contemporary and funky with a sense of humor and fun thrown in. The staff at the front desk were wonderful--friendly, helpful, welcoming. Nice touches--daily complimentary wine bar in the lobby, fun animal print bathrobes in the room. The location is great, walked everywhere. Oh, and it's pet friendly! It would be nice to have a coffee maker in the room. When I asked at the desk, however, they brought one right up.

Everything

The room was fabulous; clean pretty and had amenities in case you forgot anything! Staff was friendly and helpful! 24/7 valet parking with come and go access As you please. Also cheapest pRking in the area.

The staff was extremely helpful and friendly, especially Fred! I'm not too keen on the standup shower. Sometimes it's nice to soak in a tub while on vacay.

Great service, great location, and a unique feel to the overall hotel.

Fun and incredibly hospitable staff. Great location and walking distance to bars/restaurants. Comfortable and modern room. Will stay here again!

Great location in center of city. Clean and well maintained. Unique and accentric feel. Thin walls, could hear everything going on in the hallway. Hard pillows, my neck and head hurt so bad in the morning. Tiny rooms.

I loved the modern interior design and how friendly and helpful the staff was. My wife and I stayed at the Boxer for two nights for our mini-moon. We told the front desk staff that it was our honeymoon, and then about ten minutes later, a piece of red velvet cake and a bottle of champagne arrived at our door, completely on the house. We were very impressed. My only complaint is that the rooms in the pictures from the website looked bigger than our actual room.

I loved how nest and clean the room was. For two people the king bed room would be a bit crowded. The staff was very friendly and helpful with each contact I had with them. . I enjoyed it immensely.. Only the size of the room. It would be tight for more than one person.

Staff was fantastic!! Front desk, bartenders, valet...everyone! Super personable and accommodating! I will remember most by name. Room was "loft-like", super cozy unique. Short walking distance to the water, aquarium, good bars and restaurants! We would definitely stay here again!

Beautiful hotel, incredibly friendly staff, old fashioned luxury with modern touches, amazing bed

Excellent location Restaurant was late opening for breakfast and we had a medical appointment so we were on a tight schedule. Food and service was excellent, however.

Friendly staff. A great location. Room was clean. No refrige in room.

Very solid room, clean and comfortable. I enjoyed the views, location in the city and easy accesibility to other important locales.

Got there late and left early, so this isn't super detailed review. Check-in was quick and the desk staff was professional and polite. Nice clean room. Comfortable bed.

Staff was very friendly and helpful. We saw a show at the TD Garden, two minute walk! Our room was clean- nice walk-in closet, kitchen area with microwave and sink & fridge- close to restaurants. Nice breakfast included. And the valet service made it so easy to get in and out. Going to see Neil Diamond at the TD Garden was awesome, reflecting on the trip we all agreed that the friendly, visible, accomodating hotel staff made the trip even better.

Decently-sized rooms, USB outlets No fresh fruit for breakfast most days, wasteful (cleaners leave lights on, no option to not have towels replaced, etc.)