Boston Hoteller i nærheten av Emerson College

The staff went above and beyond to make sure that I had everything that I needed. Everything was clean and beautiful.

Location, facilities Nothing

Beautiful facility. Comfortable. Great food Room was a little small but worked just fine.

Amenities, seating, microwave and fridge requestable Lack of free wifi. Food and restaurant too expensive.

For one day and night after eye surgery my husband was completely blind. Please give high thanks to the doorman who helped him into the cabs or hotel lobby. After the bandages came off he could again see! Thank you Ma Eye and Ear and Park Plaza Hotel.

My wife and I stayed for a getaway weekend at the Boston Park Plaza and we had an amazing stay. Arriving into the hotel we were greeted immediately by staff and checkin was quick and effortless. The room was immaculate and the bed was comfortable . Before going out for the night we enjoyed drinks in the hotel bar and the staff was amazing. We would highly recommend this hotel

Very clean . Beds very comfortable. Room size great. Needs to redecorate, wallpaper , bathrooms old . And staff is really nice but seems like in slow motion.

Leah at the front desk was amazingly friendly and attentive to our needs! Car service no longer available. Rooms are getting old and a tad musty

Great staff, from the curb to the desk to concierge and room service--really, really good people. Pricey room service breakfast A toilet whose flush handle was in need of repair

Location, location, location. From here it is an easy walk to many fine restaurants, shopping, or for researchers, the NEHGS or the Boston Library (which doubles as an art museum). Little further for the Freedom Trail, but doable if you are used to walking. If you just want to rest and watch the world go by, the Commons is right across the street and at least during the day very safe and family friendly. Caught a late flight but they were more then helpful in storing our luggage and assisting in getting a ride to the airport.

The proximity to the park was ideal for my 12 year old golden retriever. She loved all the attention she received in the lobby. The staff were very friendly and accommodating even during the holiday crush. Highly recommended.

The staff are excellent, the rooms very comfortable and the location is perfect, close to the T and right on the park.

Great location and excellent service. Breakfast choices at hotel where few and overpriced.

everything worked good location

Staff was very helpful and kind. After taking a red eye they were able to accommodate us on an early check in. Hotel and rooms were clean. Beds were comfy too. AND it's close to everything/walking distance.

Room was immaculate and newly renovated. Front desk staff was extremely helpful and accommodating for my late check in. I am from the area and stayed overnight to avoid public transit issues on the morning of an important meeting. I would definitely stay there again!

Had online check in everything was very clean beds comfortable great staff

Close to everything but quiet to recharge Parking, not included

Comfy beds and clean room located easy walks from Boston Common Faneuil Hall and so much of the tourist stops we wanted to see. Salvatore's was a decent restaurant right across the street. Snooty staff at front desk. Restaurant staff courteous. Not a hotel with a family vibe. It seems more suited for business and conference attendees

The location was superb. The hotel is within walking distance of most attractions, shops, and metro. Chinatown is only one block away, with many delicious food choices. The pool could be cleaner. They should provide locks for the lockers.

Style and general vibe of the hotel. Clean and extremely comfortable rooms. No included coffee/breakfast

Location is ideal! You can easily walk to all the major attractions in Boston. It would have been nice to have a refrigerator in the room.

The employees were excellent and the room super nice and very clean The only thing that was a little tough was being in the room next to the elevator cause we could hear it always

Convenient location, very pretty and clean hotel. We had a nice view of the harbor. We had a four-night stay and had to get new room keys 6 times. Housekeeping did not come to our room the day after our arrival. There is no convenience store in hotel. Otherwise it was a great hotel.

Unbelievable service and great amenities where the Kmart features. Three separate bars including a rooftop for adults but also had areas for kids including and/or tomorrow. The concierge John was so helpful and professional. The hotel is centrally located near the Boston Commons in the theater district so it makes it very easy to see all of his stork Boston sites.

Clean, modern decor, bath utilities were excellent. Parking cost was too much. Should offer a discount on parking for people who are staying at the hotel.

Even under construction, the Revere is a wonderful place to stay. Easy walking distance to Boston Common, Chinatown and the Theater District. The staff were wonderful. Especially Richard Pettiglio, the Concierge, who went well out of his way to make sure our stay was exceptional. My ONLY dislikes were: way too little counter space in the bathroom, and that construction shut down half of the elevators during the peak checkout time. Folks with luggage were waiting for > 20 minutes for room in an elevator. The front desk staff did their best, however were definitely understaffed to handle the checkout volume.

Location was outstanding. The interior of the hotel was impeccable - obviously new. The bed was probably the most luxurious of any hotel bed I have slept in. Bose Bluetooth speaker provided ambiance to the room. Continental breakfast was a pleasant surprise. Room was a fairly small. Dresser in the hall made for tight passage between the bedroom and the bathroom.

Tasteful and modern décor, beautiful details, friendly staff, comfortable beds, location, complimentary bottles of water TV program transmission quality was spotty. Glass shower screen led to wet bathroom floor and soaking bath mats after every shower. Ice machine hard to locate and not on every floor.

Chic hotel with very comfortable rooms and excellent customer service. It's hard to think of anything we didn't like

Great location, central to most attractions. Very polite and helpful staff Ice machine was broken, but these things happen.

Location, Location, Location 2 min from Boston Common, in the center of the theater district Offsite Valet Parking was $52 per day, raising the effective room rate cost by that amount. Bed was too soft to be comfortable for my taste. No onsite restaurant

Beautiful room with an awesome mattress! Fancy hotel right in the heart of downtown. Definitely recommend.

Staff was awesome and the place is all brand new and beautiful A little expensive

Easy check in, impressive room, comfortable and clean. We left our bags after checking out and went out to enjoy the day, came back and retrieved them from the friendly staff later.

Convenient, clean, very nice, sleek, efficient Tight rooms for two travelers with large bags

Beds, personal treatment of the staff No

I found the overall experience of staying in the W very relaxing and comfortable.

The w never disappoints. I had quite a pleasant and extraordinary stay. No.

Great rooms and friendly staff Expensive parking

The room was very nice, clean, and spacious. We enjoyed the welcome cookies. The location was close to places we wanted to go to. When checking in, the front desk person was trying to multi-task too many things at once. She told us that we needed to pay for the room again, which was outrageous as we had paid for it when we made the reservation. After searching through the account for a few minutes she found our previous payment. Wifi not included within the room price- it is sold as an additional room expense for an already pricey room.

I liked it very much. Comfortable, very good location, clean. An improvement of breakfast is necessary, concerning food variety.

I lked everything. Was greeted by very friendly Front Office staff on arrival. Was given lovely warm cookie which was a lovely touch. The doulbe room was huge as was the bed and en suite. Loved everything about the place and the people too. There was nothing i did not like about this hotel

The price for this area is quite high, yet with the amenities and proximity to nightlife and points of interest there is a degree of value to this location. My main complaint is the staff. I found them a tad unprofessional. Upon stepping to the front desk the young ladies at the counter seemed less interested in helping visitors than in carrying on a concerted air of disinterest and conversations among themselves. Additionally 2 surly security guards came to the room at 3am about a noise complaint. Their heavy-handed manner was more suitable for a dive bar than relating to adult guests paying upwards of $500 a night. They were clearly not suited to be the first point contact in regard to guest relation. Based on the last situation I doubt I would stay at this location again. Which is sad given i would have used it for family vacations and business occasions.

Very modern and clean. Good services. Best value in the area. Close to the commons.

The roomwas clean and quiet. The bed was comfortable. The staff were courteous and helpful. The room was small. Like most hotels, the "high-definition" TV was a mirage - an analog signal stretched over a flat panel. For the life of me, I can't understand why hotels will not get high def signals in the rooms.

Comfortable beds, clean quiet environment, helpful staff. Cable was fuzzy and I would've like to have some kind of on demand service.

Stayed there for a night while we were in town to see a show at the Wilbur Theater right across the street. Very convenient. Clean, modern rooms and polite staff. Would stay again.

Availability and price Tight bathroom

I enjoyed my stay and thought that the staff was helpful and genuine. My room was small but adequate. My shower took forever to warm up but there was enough hot water once it did.

Great location and good value. Rooms are quiet and staff is quite helpful. Breakfast is included and quality of the towels, soap, shampoo, etc. is better than in most inexpensive hotels. The rooms are clean and the beds are quite comfortable. The rooms are small. The first time I stayed for one night, I had a tiny, cramped room, but on my second visit for 6 nights, I had a room I would call cozy instead of cramped -- small, but certainly big enough for one person to be comfortable. The space in both rooms could be used more efficiently by adding more shelves in both the rooms and bathrooms, plus replacing desks and dressers with ones that are less deep.

As above it was in an ideal safe location within easy walking distance or transport plus places of interest as well as parklands to enjoy and take time out. I had a single room. The bed was really comfortable and housekeeping staff keep the rooms well aerviced and it is very clean. However, it was a small room with very little room for a large case and I had to keep mine on the floor throughout my 3 day stay. Other than that it was fine but not a room I would want to spend time in during the day as no view due to air conditioner being in the window. However it was quiet at night and easy up sleep. I am gluten free and found very little I could eat from breakfast provided, so would eat breakfast out as more options. I enjoyed my stay and would check in again if ever I was in Bodton in the future. It was value for money and that was important to me. My sincere thanks for a friendly and welcoming and well mannered staff .

The staff we met were all friendly and helpful. Boston is a very walkable city and the Milner is a well placed starting point for many of the most important attractions. The 'continental' breakfast is appreciated but involves throwing away a lot of plastic packaging etc which is convenient for the hotel but not helpful to the environment.

Staff very friendly