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It was clean The parking very expensive
Lots of foodie options and gourmet coffee within a five minute walk. Close to subway. Acceptably clean. Clearly some deferred maintenance in the guest room bathroom.
Clean room Quiet Friendly Staff Great location Great price Nothing!
Location, location, location Helpful staff Very outdated Raggedy carpet Stench in hallway Noise from plumbing in next room
Location was excellent. The hotel is really nice and the price we got could not be beat.
Great accommodations perfect for Travel Show we were attending. Loved the location--convenient to many restaurants and sites of the city.
The Grand Hyatt is our favorite hotel. They have everything from good food to gift shops to a pool. I would highly recommend it! The room service options were slightly limited
The room was very clean, the price was reasonable for downtown DC. Went to get away and attend a Wizards game, and the location is perfect for attending events at Verizon. Would absolutely stay again. Pool water was cold.
Close proximty to city center, metro access through lobby. Nothing
I like that I was created with champagne and the staff were very friendly!
The location was great and the rooms were updated. To big. Staff was not very friendly.
Everything was very good but the cost was high for a room. I could have been as comfortable at a less expensive hotel Cost
Great location... Convenient to Metro and downtown Washington No negatives on this trip
Location was great, staff was great
Staff accommodated our family's four bikes that we were traveling with. Hotel was upscale with nice amenities. I also loved the complimentary use of a washer and dryer. Great location.
Central location Clean rooms Value for money (I suppose) WiFi not free in rooms and expensive Restaurant average. We asked for a cappuccino and got coffee tasting line filtered coffee with normal milk with lots of froth on top.
Close To Monuments And Verizon Center
Cheap. No real benefits as a Marriott Rewards Platinum member. Nothing special about the facility. Lots of noise in the hallways at night.
Staff was very attentive and very friendly. Right next to Metro station that had a stop at Reagan Airport!
The price was quite reasonable and the location was convenient as well. The staff was friendly and helpful too. Also the room was nice and clean. First, the website says the amenities include parking. What it doesn't tell you is that it is valet parking at almost $50/day. Second, the website says the amenities include free wifi. What it doesn't tell you is that the wifi is only free if you connect to it down in the lobby. Otherwise, it is almost $13/day if you connect to it from your room. Overall, it wasn't a bad stay. I just wish the website was a little more detailed/honest with some of its information.
FRONT DESK LADY WHO WAS A COWBOY FAN MADE ARE STAY FUN WITH ALL HER ASSOCIATES BEING SO HELPFUL AND LOOKINg OUT FOR TWO SENIOR CITIZENS ! THANKS !
The gentleman at the front desk was very helpful and polite. There was a mix up with my parents reservation, and he too care of it. He also upgraded our room. The concierge was great with our kids, and gave them a free movie.
Everything was great! Am upset that they put an $800 hold on my credit card when the room was only $300
The location and thier bed was comfortable. The AC . It was not cool enough. Need more tisue for tolet. Better reciption staff.
The staff, lobby, bar were very good and comfortable. The resturant was average. The room was small since the building was converted to a hotel from the post office. I stay with the Kimpton chain all the time. The room was very small for 2 people and 2 21 inch suitcases. However, it was functional. I rete the hotel 3.5 starts.
I loved my stay at the Kimpton Hotel Monaco. Our room was on a quit floor, spacious with high ceilings, a seating area, and a fully stocked minibar. The hotel is centrally located so easy to walk to nearby restaurants and museums. The pillows were not fluffy, more flat leaving my neck sore the next morning.
This hotel, in an excellent location is a bit "long in the tooth" as the Brits would say.. but aside from the 1/4 mile walk to my room, the staff was great and they had a nice hospitality bar in the main lobby. Getting your bag up a flight of stairs w/o a ramp is something that they should work on .. esp when no valet staff is around to help. About as convenient as the NY Subway.
Friendly staff who helped with relocation to a room on a different floor than initially indicated and provided forgotten toiletries in the morning. This hotel is in a neat building and in a great location. The weather, but you can't control that.
Beautiful room in historical building within short walk to all major museums, White House, and the Mall. Gold fish provided by the hotel (you have to ask for it) kept us company and made us feel at home. Complimentary bottle of champagne for my birthday was unexpected and wonderfully rounded up absolutely unique experience.
Staff was great Size of room
Great Hotel. My wife and I stayed here for valentines/anniversary. We were very pleased with the service from start to finish. We got the King Room with the vaulted ceilings and was everything we expected and more. Wow! those robes are nice and after not going ahead and buying one the spot I finally just broke down and ordered it. Staff at the front desk were very courteous and helpful and that extra touch of remembering that I had called earlier to inform them that we would not check in until after dinner was nice. (Hey I know its in the computer but its nice to hear the words). We will definitely return again.
Great location if spending time along the National Mall. It's only a few blocks down. The hotel is gorgeous and the staff very kind and helpful. The in-hotel restaurant Poste is very good as well (get the Lamb Burger!). Overall, my wife and I had a great time there. Like most hotels ... the pillows. The mattress itself was great, but the pillows were small and squished down to near nothing.
location hasn't been renovated in, like, 80 years. shabby doesn't fully capture it. windows are thin and so noisy tasters choice instant coffee in the room
Location is very ideal and convenient Carpet in the foyer and lifts looks too old and dents impression on the hotel
It was very well positioned in downtown DC. It was very old which was kinda cool but take your allergy meds it was very dusty. I think it may have been haunted too... Lol
We basically got two rooms for the price of one. A room with two singles for the kids and the other with a king. The price was half of the other hotels in the area and was close to everything. The rooms were dated and while I wouldn't say the were dirty they were rough around the edges. The beds were old school and not the most comfortable.
Walking distance to everything we wanted to do Parking was expensive
Location, facilities, clean hotel, price Parking option. We parked offsite, 3 blocks away, for 1/3 the cost.
For a stay in Washington D.C., I cannot imagine a more perfect hotel than the Courtyard Washington Convention Center. My husband and I were planning a quick sightseeing trip, and chose the hotel for its price and location. We could not have been more pleased. The hotel was immaculate, our beds were comfortable, and the staff was always more than accommodating. We were within walking distance of the National Mall, a number of museums and restaurants, and practically above Ford Theatre. The hotel itself was not without its charms; being an old bank, the basement included old vaults, and the local architecture, both of our building and the others in the area proved unparalleled. If we ever return to Washington D.C., we would love to stay here again. We were very sad to check out and see our visit end.