I arrived late in the evening and they gave me the most incredible, huge, presidential-style suite, with 5 rooms - maybe 1500 sq feet? I could not believe it. Probably sold out all the other cheaper rooms, but it was definitely the best room I've ever had. Unfortunately I only stayed for less than 12 hours, so didn't get to use it as much as I would have liked. Another thing I appreciated was that I got sick and couldn't make my first night reservation and had to cancel within the allotted 24 hr timeframe. But the Ritz Carlton did not charge me for that first night. They waived it. That was very helpful. Their service is 5 star. The only downside to this hotel is that I do not believe it is handicapped friendly. You cannot get from the lobby area to your room without going down stairs. Of course there are porters to carry your luggage, but I wonder if they have some way for people in wheelchairs to get to their rooms?
very comfortable room, very responsive staff, centrally located, quiet.
It is a well situated hotel with a very good restaurant
beliggenheten var god, men jeg opplevde standarden som lav ut fra pris sammenlignet med andre hotell i nærheten.Ble valgt fordi vi var 3 personer, men måtte da ligge på sofa i stuen
fint bad (lekre såper), romslig leilighet. tilgang til gratis internett ved resepsjonen. Frokost inkludert i prisen, og maten var helt grei,- nydelige bagels:-) ønsker treningsrom, svømmebasseng
We enjoy the location, shops near by, the sight around, people were very friendly, too much to do in such a short time. Well, we tought the parking was included in our bill, but apparently it wasn't. It would be nice if you let us know beforehand.
Our room was clean. Room extremely small. Limited closet and bathroom space.
Nice bed and bathroom area. Staff was nice! The window treatments did not cover entire window. The rooms are paper thin meaning the outside of the room is able to be heard and will wake you up. It was so bad that you could hear low voice conversations as well.
The bed was great. I was surprised to not have to pay for valet parking aside from the gratuity. The location is great but the rooms are noisy. All night I heard the TV and bathroom in the next room. I could also hear people walking and talking in the hallway. I know it is an old hotel but these are not things I would expect given the price. Also the check-in time is to late in the day. The service in the Grill was horrible. They seemed completely overwhelmed with the number of tables being serve. I actually had to go looking for our waitress to get my tab. Again, not what I would have expected. Bottom line - over priced and not recommended.
Excellent location, friendly staff, didn't mind the small room. Lots of early morning noise outside the windows and also from the floor above.
location small bathroom
Room was clean,comfortable and private, water pressure in bathtub was good. Cafeteria in first floor was a plus. No refrigerator in room, very small closet, and yes you can hear nosises at times depending on how loud your neighbors are. No free WIFi in rooms? Only in lobby...that is soo 2008.