Washington Hoteller i Adams Morgan - Columbia Heights

This hotel is the same every time I go excellent...I really love the little relaxation area near the escalators and bar. I also loved how clean it was...will definitely be staying here again...,it's perfect because it's only a 5min or so minute uber ride from like DuPont and Adams Morgan I didn't care for how high parking garage was it cost $40 dollars for parking so needless to say I didn't park (just parked on the street....also didn't really like how far the ice machine was lightyears away from the room be

The cozy room. That parking is expensive luckily I always get parking spot in the street.

The price was lower because the hotel is under construction so the price was cheaper. Room was very nice, bed was soft, bathroom was nice, and location was great. The layout is arkward because of the construction.

Location to sites and local food No real room service for late food needs

Upon telling the desk clerk and manager at check-in that I had honeymooned at this hotel almost 47 years ago, they expressed genuine delight and immediately offered me a complimentary service. The following morning when I needed help with the timing of a couple of things, I discovered that the word about my stay had spread and a second manager took care of me with very attentive service. It's wonderful that a large, old hotel in a big city understands the importance of making the individual guest feel special.

Room was very nice and clean, very comfortable. Staff were very helpful. However, parking in the garage was VERY expensive- $43 for one night. I sucked it up and paid it. I prepaid for the room for Kayak, so it wasn't a big deal. I saw that they had put a $50 hold on my card as well. After I left, they charged my card the $43 for the parking and released the $50 hold, but one week later, I still have a $43 hold for the parking on my card. After contacting the hotel, leaving messages for billing, the garage, and all types of people, I finally got through to Hilton Guest assurance who contacted management for me. The management's response was that this was standard practice and to take it up with the credit card company. The credit card company cannot do anything with pending charges. I've never seen a hold last so long, especially after they have collected their money.