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Great location and beautiful rooms. If you workout, you have access to a fantastic health club which next to the hotel. The rooms were what I would expect for a hotel of this calipher. However, common areas such as the lobby were small and became crowded with guests checking in and out. I was disapointed with the level of service from the staff. I had a maid wake me up on a Saturday morning before 8 AM wanting to clean my room. I wasn't even checking out that day. It took a number of staff levels and a fair amount of my time to get that situation resolved to my satifaction.
Center of the city location, perfect for both shopping, dining and business. Modern decor, great rooms with city views. Front desk is a pleasure to deal with....quick, knowledgeable and will do all possible to help every way the can. No lines or wait time checking in or out. Breakfast is fantastic, both assortment and service. The only hotel really to stay in Frankfurt. For those expecting massively large reception hall, this is not it. It is a boutique hotel, but what a hotel this is.
Most everything Nearly nothing but if there is complementary water in the room
Everything. Best hotel for the value. Breakfast buffett was really goo The food at the Lebanese restaurant was just o k
Personal attention to guests needs and wishes. Rooms were luxurious, comfortable and well kept, I will come back.
I feel that i am in my country It need to renew
An absolute gem. Make sure you stay there. Nothing
From the reception staff to the bar staff - Excellent all around Will stay there again on my way through town. Excellent location
Rooms were very nice and luxurious. Could of had more selection or bigger areas for eating and drinking on site.
Vi ble tatt vennlig imot, fikk et flott rom med utsikt til plassen foran hotellet, og hadde en hyggelig natt der. Restauranten var bra for middag, og det var også en utmerket frokost. Nei, alt var utmerket.
Alt var som bra utenom uhøflig. De burde sendes på kurs for å lære mer om kundebehandling.
veldig bra hotell, hyggelige ansatte. Bor gjerne her igjen. Litt dyrt, men sikkert pga messen da prisene skrus opp. nei
Fikk først et rom hvor toalettdøren ikke kunne lukkes. Fikk etter flere henvendelser byttet rom. Fikk da rom uten badekåpe/slippers. Airconditionen viste seg å ikke virke. Feil på regningen ved utsjekking.
Frokosten var bra.. Slitt og gammelt hotell. Varmt på rommet selv om jeg klaget to ganger..(Måtte ha vinduet oppe for og få luft, mitt i en rundkjøring) Dårlig internett.