Reykjavik Hoteller

Fordeler: Room was clean and bed was comfortable. The price was right! Breakfast was very satisfying. The staff were very pleasant.

Ulemper: With 10 beds and a check out time of 10:00 AM I had a problem getting into the toilet. I suggest that there be an alternative access to use another toilet if someone is showering and dressing in a locked bathroom! A suggestion: Please inform new hostlers how to turn the light switch off. I came in from the airport and went into room at 2:00 AM. Put the light on but could not shut it. At some point a 'sleeper' go up and showed me to press it twice!

Fordeler: The room was large by European standards. Staff were pleasant and helpful. Great location. Would definitely stay here again.

Fordeler: Clean rooms, nice decor

Ulemper: Not best value for the money. Breakfast expensive

Fordeler: Quiet, private.

Ulemper: I arrived at 7am but paid for the night before because I needed to sleep. At 12 noon it here was a nock on the door and a moment later a phone call. They wanted me to check out even though I had a five day reservation . Actually should not of been charged for the first day because I didn't get what I paid for, sleep. The staff was always to busy on the computer to acknowledge guest unless you engaged them.

Fordeler: Great location. Quiet and close to everything. Room was adequate for my purposes and comfortable to sleep in. The staff was helpful and friendly. Will definitely come back.

Fordeler: Breakfast Buffet was excellent, lots of nice areas to sit in in lobby and restaurant. Nice staff.

Fordeler: Comfortable bed.

Fordeler: The duvet. Very comfortable. The breakfast is included and very filling, especially to brave the cold of Rekyavik.

Ulemper: The staff did mess up our tour reservation once and we had to ask management time and again for something to be done about it. The desk in the room had some coffee stains and the shower door does not prevent the water from going all over the bathroom! Plus the hotel was definitely a bit distant from city center.

Fordeler: They have all the basics. The hotel may be good for large groups/bus loads of people who need a place far from city center to rest for a night.

Ulemper: Politely rude staff: At 1:45 PM and earlier they say "Checkin is at 2 PM". Service Industry speak for Piss Off. 1:58 PM, "Your room is not ready". 2:02 PM, "We don't know if it is ready" (communication problems with housekeeping?) They sometimes seemed annoyed answering questions people had about how to go somewhere in the city or which day excursions are available. "Here's a brochure." is their typical answer. They never tell you the actual details of where to go or what to expect. Rooms were very basic. Tiny pillows on bed. Two cotton comforters on double bed, each was the size of a large towel. Breakfast and Dinner are very over priced.

Fordeler: Easy access, lots of parking, modern building and rooms Great to see Monaco and Cyprus Olympic teams there too,

Fordeler: Nice parking lot

Ulemper: Room was very warn, sheets did not fit the bed and furniture was dirty. Staff was not friendly. The hotel was not inexpensive and was probably the second worst I have ever stayed in. I would NOT recommend staying at this hotel.

Fordeler: They were very Eco-friendly and "green." Pretty clean and modern.

Ulemper: The staff was not very accommodating at all. I reserved a superior room with a double bed, and they gave us 2 twin beds. After speaking with the front desk, all they could tell us was that they are fully booked, and that you're never guaranteed the type of bed you want, but we could push the 2 twin beds together if we'd like. No, thank you. We were only staying there for one night, so we decided not to push the issue. Checkout is at noon, but after reading the hotel info they provide you with in the room, I saw they offer late checkout at 2pm as an option. So, that evening I called the desk to request late checkout, and the woman I spoke with could not give me a yes or no. She said I have to speak with the day staff. I called at 8am the following morning and the woman informed me again that they are fully booked. Ok, but I'm just asking to check out at 2pm. Check in for any new guests is at 4pm. That still gives cleaning crew 2 hours to get the room ready for any new guests arriving. I even tried to compromise and say can we at least stay until 1pm? We were catching the shuttle to the airport at 2pm from the hotel, and didn't have anywhere to go for 2 hours if we checked out at noon. She told me they could hold our luggage and we could go downtown and shop. No, I'm not risking missing the airport shuttle because you told me to go to town and spend $$. So after me asking the same question in 4 different ways, she finally said ok, you can check out at 1pm. Well wow! Thanks a million, Grand Hotel. We won't be staying with you on our next trip to Iceland.

Fordeler: Everything about this stay was fantastic. The rooms were massive by European standards and so were the beds. They were heated nicely and had heated towel racks, lighting and tech was great. The staff were so friendly and helpful. The location was pretty good.

Ulemper: The only downside is you aren't right downtown but it's tough to say really what downtown actually is. It's such a big sprawl of a city so it's in Reykjavik but just not the heart I guess, they have a shuttle to make up for this.

Fordeler: Excellent bathroom Good size room Good free wifi signal

Ulemper: Bed was rather uncomfortable Lack of TV channels Interactive TV features simply don't work

Fordeler: The hotel was very clean, staff were helpful, our room had a beautiful view of the city and the water, and the room itself was nice. The double bed fit two large adults easily, which was a concern when we were booking. The bathroom also included a tub in addition to the shower. The lobby area was nice with large doors to see out when waiting for tour guides or cabs, and was filled with pamphlets of various activities. Hair dryer/iron & board/mini fridge and laundry service pick up available.

Ulemper: The location was a bit further from the city than anticipated, it's listed as a medium walking distance, it is walkable, just not desirable on cold/rainy nights, approximately 20kr cab ride. The dinner buffet was fairly expensive and we didn't really care for it, we preferred the restaurants around the corner or in town and the cost was similar or less, potentially regular ordering tasted better than the buffet. No shampoo/conditioner/lotion, I always bring my own, but wanted to note.

Fordeler: Luxury hotel

Ulemper: Location was a bit away from the city centre. Taxi cabs are very expensive.

Fordeler: Vennlige og hjelpsomme veldig fint, kunne ikke ha funnet en bedre sted!

Ulemper: Det hadde regnet en dag eller to, men ingen problemer

Fordeler: Cafe området, enkel tilgang til Sadcars

Ulemper: Ingen overlaken, dyner belastes ekstra, rom kaldere enn gangene selv med 10 personer, ingen klesvask

Fordeler: Kitchen, luggage room, sheets provided, warm water, staff always available, free computer available

Ulemper: 3 restrooms/floor, walkable to city center and grocery stores but not within 10 min

Ulemper: We weren't notified in advance that Centerhotel had moved us to another hotel. We were exhausted from traveling and would have appreciated nothing more than going to sleep at the hotel we booked. The staff at the Arnarhvoll did order a taxi that took us to the new hotel. The hotel we were bumped to, Centerhotel Plaza, was in a better location in the downtown.

Fordeler: The design of the hotel is great. Its very modern and sleek. The views are fantastic. Whether you're at the Sky Lounge or the comfortable lobby, you can clearly see the beautiful harbor and mountain range. The location of the hotel is also great. Its right by the downtown area and can easily walk to the strip without the barrage of traffic. The hotel is also 5 minutes from many museums and shops by the harbor and beyond.

Ulemper: Because of the central location, space is tight. The room offers minimal storage and the bathroom has a convertible shower that takes advantage space. The design was beautiful but the quarters were close. The breakfast was OK. It was the first meal I had where fish was not an option. The crumbled eggs were dry and actually crunchy. Bacon was either burnt or raw. However, the view from the top of the hotel easily distracted these inconveniences.

Fordeler: A great hotel, staff great, great location

Fordeler: Nothing

Ulemper: Photos on website do not give true reflection of accommodation. It is actually a second rate motel.

Fordeler: Location.

Ulemper: Very basic rooms. Breakfast selections are very minimum.