Personal service - great staff Water pressure / shower
The staff was extremely helpful, the amenities were exceptional. I specifically liked the fresh fruit in the room, the filled ice bucket upon arrival, the complimentary mini-bar, and the slippers left at turn-down. Nothing
I have stayed is this hotel already a few times and the quality levels are excellent. Staff is very friendly in a natural way. Parking available at hotel.
excellent customer service. special thanks to Matthias Eisner who on request recommended an authentic German restaurant and then went and downloaded the menu for our consideration.
A first class hotel which was very conveniently located for where I was doing business The absence of an informal dining facility. There are limited quality restaurent options close by and I ended up going to another hotel (Flemings)
Very nice hotel that I had visited. Expensive room fee not include breakfast
Service. No tea/coffee making facilities.
The staff very well educated including the door man. no , everything was perfect
1.excellent location just opposite the fair entrance of messe frankfurt, 2. beutiful hotel with warm atmosphere, 3. the best hot chocolate i ever drunk,4. breakfast very qualitative but expensive, 5. free internet and mini bar filled up every day, 6. separate bathroom and toilet room 1. the baby cot did not have a matress!!-had to put duvet and blankets in order for the baby to sleep, 2. the cleaning of the room was inadequate, carpet had stains and looked dirty, 3. a nursery school is opposite the hotel and kids are very noisy during evening hours - they kept waiking up the baby every day
This hotel deserves its five stars. The rooms in the new addition in the rear are particularly quiet and well-equiped. The hotel is, however, expensive. But if you need 5 stars in Ffm, this is, in my view, the place to stay. There is nothing that I did not like.
Front staff members are very pretentious. Not worth paying that much for this kind of value hotel.
Yes the Hotel was great the room was very large in size. No it was great!
Hotel employees were very polite and courteous. Rooms were clean and quiet at night. I had a very pleasant experience at this hotel and would recommend it to everyone.
The nice and big rooms and the service of the stuff , and the fact that it is small and just across the street to the Messe
close to messe frankfurt
It was very nice only problem was too expensive although all hotels gets 300-400 percent extra for the rooms during fairs in Frankfurt
it is convenient, as it very close to the fair ground. The staff is nice and friendly. Prices during "Buchmesse" are quite expensive, as in most hotels in Frankfurt
Staff of the hotel is quite helpful and location of the hotel is great for access to Fair grounds, less then 10 minutes walking, most of it through the park. Toilet & bathroom facilities very out of date and not so well maintained, wooden window frames do not protect from any of the noise, we were waking up with birds every day, which was about 4.30- 5 in the morning. Also the double room actually had two queen beds rather then a double one. Not going back.
The staff were the most helpful, friendly and considerate that I have encountered in the last 20 years. They went out of their way to help us. The furnishing and fittings in the room were absolutely beautiful. The hotel was quiet and in a very nice, pleasant and safe area.
Great location near the Messe Bad bed
Very friendly and helpful staff, advising on restaurants and directly making reservations for you. Really visit Bistro Marietto/Kettenhofweg/walking distance hotel when you're there. Nice atmosphere and superb food for it's price-range. Hotel easy walking distance from the Frankfurter Messe. Very nice breakfast buffet. Superior Room: nice, big and clean.
The room I stayed in was lovely; elegantly furnished, it was actually a bedroom plus kitchen/office area with French doors to a balcony overlooking the charming garden. I also enjoyed the breakfast served in my room, especially the large pot of good coffee. Although there was a little kitchen, I wanted to make a cup of tea, and was given a pot to boil water, which was fine. I am thinking of booking again, and hope more kitchen related items would be available, as I sometimes like to fix a light dinner.
room quality, staff professionalism lots of steps and no elevator
-Rooms are very spacious and clean. Once heating turned on it is quite powerful and heats room quickly. Quiet location. -It was disappointing that the guesthouse did not provide a Kettle with Tea/Coffee provisions especially as rooms have a kitchen. --The heating could do with being turned on for a few hours on the day of the guests expected arrival as the room can get quite cold in winter with the heating switched off.
Good location, good rooms, friendly staff As stated by others there is no lift and the stairs are steep and difficult to navigate with any reasonable size suitcase. The breakfast option is limited and rather expensive, eat elswhere..........
Plenty of space for a good price. Quiet area.
free wired internet worked perfectly
Very clean and comfort. Easy access to the city center.
Good location in a residential area close to the train station. Although we had a kitchnette, there was no place to eat (only 2 chairs and a small desk) and no cooking utensils provided (only plates, silverware, cups). We had a balcony, but no chairs to put outside and sit. The breakfast was a fixed price (10.50 Euros) with no options for more or less food at differing prices, so we opted to eat at the train station. There was no reception area to sit and wait for friends to arrive and street parking is scarce.
Helpful staff, tasteful furnishing,situated very near to banks and opera nevertheless quiet
location and quality of the room & amenities no airconditioning
Family operation with attention to detail. Clean, relatively quiet, well maintained. Tried to charge extra EUR 5 for wireless after booking said wifi included. Only found charge by reviewing bill and had to haggle until the owner removed the charge.Too bad, otherwise fine.
Not knowing what to except, Hotel Liebig was a really pleasant surprise. Being at a nice quite neighborhood it is a great opposite to busy atmosphere of Frankfurt.
The location and convenience - short hop to the stadt
Its convenience to the city centre shopping area and Christmas Market The fact that there was no lift and we had to climb 96 steps to reach our bedroom which was on the top floor
The location is a very special and surprised one. Near the old town (about 1,5 km), the hotel has an elegant and quiet residencial neighborhood. The building is stylish and keeps the original architecture and decorative details.
Very nice hotel, situated in a chic and quiet area in the centre of Frankfurt. The hotel is situated in a beautiful mansion. Various restaurants of all types in the vicinity of the hotel.
The room was comfortable with easy access to city central. We thought the breakfast at 15 E extra was good, but goodoverpriced. For two of us, it was $40 USD and not so special.
Hotellet er utrolig sentralt i forhold til mitt besøk ( messe ).og er egentlig fornøyd ut fra dette. Fikk imidlertid et ørlite sjokk den ene dagen, kom på badet om morgenen og møtte i mitt 50 årige liv den største kakkerlakken jeg noen gang har sett i badekaret. Trodde dette hotellet ikke var plaget med slike udyr.
Bra førsteintrykk, Rommene holdt høy standard, flott utsikt fra rommmet, bra pris.
Hotellet var bra til prisen vi betalte men den opprinnelige prisen var alt for høy!
The staff were very friendly and helpful and the breakfast choice was very good.
Proximity to the Messe, just a few minutes on foot. The breakfast although quite expensive was excellent. No lift but the reception staff did offer their assistance.
Location Too expencive for this kind of hotel
work at Frankfurt Messe
Excellent location with parking. Spacious room.
close to the frankfurt messe, a good, no frills hotel !
Clean room and quiet The price of the breakfast was laughable. 32 euros for me and my wife to have breakfast! for six days that is 192 Euros for two people. Don't come here if you have a family. The reception told us the charge for a local call was 30cents per min. for a five minute call they ended up charging 10 euros. This was not good. Also the problem is this is not a hotel but a bed and breakfast -$ there is no reception after 10 or 11 in the evening. I do not recommend this place. I know there are better hotels around.
The proximity to the fairground was the most important reason for choosing this hotel. And the reasonable price we got by booking early. I (we) thought the breakfast was far too expensive. Instead of having breakfast at the hotel we found a restaurant with an excellent breakfast buffet at around half the price in the hotel.
Friendly Staff, Good daily breakfast, Clean Room. I was on the 3rd floor and no elevator. This is a very small Hotel with may be 10 room? Took me 2 days to get a Ironing Board and went to the exhibit with semi-wrinkle clothes.
Close to the "messe" where I had my business meetings. The fact that I had to stay and could not cancel out the last day and had to pay in full and felt that I was a prisoner of the circumstances. Lousy customer service. I will not use booking.com again, there was no flexibility from anyone despite the fact that I stayed for 6 days and had to pay for seven. An absolute abomination. Be careful what you sign up for, this is a trap.
too high price during for the value (it was exhibition period)
Very Clean,quiet and comfortable and a nice informal breakfast room.
That it was a quite well located hotel, beside the u bann and easy to get into the city centre and other areas. Room was very comfortable and spotlessly clean. The only extra thing i felt i would have liked was a kettle in the room to be able to make tea/coffee
The room was very comfortable and hotel staff are very kind.
excellent value for money, super-convenient location. the room is spacious and clean, very functional.
The high grade of personal service level.
Although the hotel is in a very busy location with lots of shops and cafes, it was really quiet at the hotel and easy to get a good night's sleep. The hotel staff were extremely helpful and friendly. We liked the hotel so much that we booked it again for our stay before flying home.
confort bed, nice place no hot meal for breakfast. this hotel is not big as we expected for instant the reception work from 7am to 22 not more, but there are very welcome and helpful
It was convenient to the Frankfurt Messe, within walking distance. Very basic boarding house, but clean and functional. Grossly overpirced for what is, even during the exhibition periods.
Staff are helpful, Area surrounding the hotel is so bad. Public urination is a normal thing, drug use is almost at the door to the hotel. This is the RED LIGHT district. I wasn't aware of that and there should be a remark somewhere that shows that. Homeless people were everywhere. I DO NOT recommend this area to anyone.
Hotel was extremely clean; Location is perfect; Staff were pleasant and forthcoming;
Really, no complaints. It's about what you expect for what you pay being a 3 star hotel. Good location and the staff was friendly enough.
Neat & Clean The internet on the 5th floor was poor. The wireless router on the 5th floor had issues.
Good location and good rooms Nothing
Smells very bad. Even towels and pillow covers. Location is good. Wifi is okay, but inconvenient because you need to login every time.
The location is convenient. The room was not fancy, but clean and a perfectly good place to sleep. The tv worked as it should. The internet connection was reasonably fast and was free with my online booking. The staff was helpful. At this price, I thought it was perfect.
modern, and close to train station nothing
A few steps from central station, and with good connections to almost any part of the city. The receptionist was very helpful in providing information. Free WiFi is available, even if at the desk a sign informs that you should pay for it! even if other guests complained about the surroundings, I did not find anything different from other areas around the main station of large european cities. There is only one (slow) lift and it may take a while to get it around breakfast time.
Closeness to train station and cleanliness no food options
Excellent location. near main railway station, but quite safe. grocery store rewe nearby, Tram station opposite hotel. very clean rooms. free wifi in the room. Tea / coffee making facility should have been be there in the room!
Clean, basic, honest hotel close to the Messe in a very pleasant neighbourhood.
breakfast was very good, there was a lot of choice and very tasty. the ease and closness to frankfurt center, hotel is very central. no
Very good location, close to city center, easy to find, good price, breakfast was ok.
breakfast, being close to city center
Close to messe and citycenter The comfort was nor good. Parking very difficult.
A good buffet breakfast. Hot water in the shower. Cable TV. Quiet at night.
I Liked the location as it was just across the road from where I had to do business. For the price all facilities were ok The bed and pillows were not the best
Rooms have a good bathroom, always clean, very good breakfast, very good staff. Hotel is in a very calm area of the city. 2 minutes walking distance to subway, 5 minutes walking distance to exhibition center, 15 minutes walking distance to railway station and entertainment area. Building is a little bit old and rooms have interesting shapes.
Close to Embassy
location and the price Internet connection did not work
Et veldig flott familiedrevet hotell som kom med en veldig bra standard. Rommene var stilfullt dekorert og veldig funksjonelle. De fleste kom også med en flott liten balkong. Renholdet var veldig bra og frokosten er det heller ingenting å utsette på der man får servert en typisk kontinental frokost (kaffe, juice, rundstykker, ost, skinke, syltetøy m.m) i en hyggelig frokostsal. Gåavstand til hotellet fra sentralbanestasjonen i Frankfurt? 15 minutter. Prisnivået var også meget fordelaktig og lå overraskende lavt tatt i betraktning standarden på hotellet. Finner ingenting å sette fingeren på ved dette hotellet.
Very close to city centre. Nice warm room with full cooking facilities The apartment for 3 people is a bit small
friendly staff, excellent location.
It was big, nice parket floor and clean The bathroom could be renowated. There was an evidence of poor trys of hiding mildew in the bathroom, but generally it was well cleaned. Safe didn't work but we didn' need it anyway.
Located 1 block from the Ubahn and restaurants. Across the street from a lovely park. Walking distance to museums, historic sites. The room was a good size and well equipped including kitchen. Nice breakfast-fresh foods with good variety. Shower stall was smallish and had ill functioning doors.
The breakfast is great. The washing machine is free of charge. The location is excellent. The room space is more than expected. I have a baby with stroller. Unfortunately no ramp for it!! I have to carry it up the stairs to the 1st floor or downstairs to the reception area. That was really tedious. Also, the doors are not opening automatically and also needs a key not a magnetic card which makes the life very difficult each time we need to go In and Out of the hotel. The kitchen tools are useless and in a bad condition. The stuff are very neutral. No help, no smile, no offering for help. I'm not saying that they were offensive. They respected me but didn't feel that they are welcoming me. The left is very very small. One person with small stroller can use the left at a time. Finally, the star rating for this hotel says that it is 4 starts and this is very misleading
The room was big and the hotel is very close to the center. The area is very safe and clean. Some of the staff are not friendly.
Excellent location, very friendly staff, massive room, more like a flat, large terrace, large desk They could do a lot better in providing shampoo etc. Second morning shampoo/ shower gel (which wasn't great) had run out
Good location, spacious well equipped apartment.
the breakfast was excellent! the staff, especially the lady at the breakfast buffet was very helpful and kind, even though we had three children with us. also the rooms were very spacious and had everything we needed. All in all, a very positive experience the room smelled a bit of cigarrettes when we came.
Location, personal service and proximity to the shopping district at Frankfurt. Hotel allowed us the use of their luggage storage even as we took a 2 nights trip to Paris NA
Helpful reception staff 1. no refrigerator in room 2. no method of queuing up for the internet 3. small choice of breakfast food
The hotel was only 100 yards from the start line of the Frankfurt Marathon which was ideal for me. It was also only a 20 second walk from a U bahn station which connected you to the heart of Frankfurt in just 10 mins. The hotel staff were friendly and the beds were comfortable. The breakfast was more than satisfactory. The Main station is only a 10 minute walk from the hotel. The bathroom was a little bit smaller than I expected and there was only 1 English channel on the TV.
Wi Fi did not work
Gym is really good. General feeling is also nice. Good location - 5 min from Hbf and 15 from CityCenter by walking. WiFi is extreamly bad in room. Breakfast is same everyday.
The desk staff were friendly and helpful. Also the quiet and safe location of the hotel. The twin beds we had in our room which were felt would be more suited to children than two adults.
location (next to fair, train station, center)
Good position for Messe good range of eating places near by
It was pleasant to stay in this Hotel!! Nothing!
Quiet area, close to city and exibition area, good parking