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The staff was really friendly and helpful.
nice design, nice location ,parking,price
evry thing was terific,But the only thing disturbing is that they gave me a room overlooking the railway
Excellent breakfast buffet.Good choice of barfood and good restaurant.
Close to rail station WiFi was expensive, should be free.
Very clean. No free internet .
The location was great. Very relaxed and throughly enjoyed my visit . One major complaint. On our first night we ate in the restaurant and we were disgusted that the cheapest bottle of wine was €33. The food was great but we never ate there again. There was four of us eating and some wanted white wine and some wanted red. If the wine was reasonable we would have ordered 2 bottles and eaten there each night.
It's moden decor, it didn't look like a typical hotel room and the backlit wall made a big difference. It had a wall safe & the mini bar was big enough to store food. There is no way to control the temperature of the room, it seems like that they turn the AC off at night. The TV was rubbish, every channel was in German with only BBC World & CNN in english. There was no Bureau de Change or Cash Point machine, and they didn't cash cheques. I had to walk around in unfamiliar territory for an hour before I found one.
The location is not bad, 20min from Franckfurt. Very quiet place. The swimming pool an sauna are really good :)
Closeness to the airport No shuttle service to the airport
the room was quite confortable for three people after a whole day visiting Frankfurt we came back to the hotel at 17.00 and our room had not been cleaned yet. We just managed to get into the beds for a rest when a man from the room service walked in without even knocking on the door. He told us that if we wanted our room cleaned we had to leave in 10 minutes otherwise he could only change our towels. We chose not to have our room cleaned and not to change the towels but I believe that by 17.00 all the rooms should have already been cleaned.
ideal location when you have an early morning flight the restaurant was closed on fridaynight, as well as saturdays and sunday, which made it a little difficult when we wanted dinner and had planned to have it there. this wasn't written anywhere and we only found out when we asked where the staff were at reception. i was charged twice for my room and am still awaiting a response to my request for a refund.
Location No room at breakfast, few tables and extremely small rooms
Too high price for a basic hotel
It was a very nice, clean, recently remodeled hotel. It is a little remote from the city but within walking distance to the arena. The restaurant and bar were closed for some reason and there is no where else around the hotel to eat. So that was very inconvenient.
good value for money the wireless internet system they are using is unreasonable.
Location to airport, price and friendly staff
Very nice staff, clean rooms, breakfast small but tasty.
I was on a tram route which helped, transfer bus was very good, and was used to Messa when taxi did not turn up bed not very comfy room not well equiped. wifi did not work. breakfast poor
We had some challenges and Nadia at the front desk was nice. We booked a non smooking room with air conditioner. The room smell cigaretes and have no air conditionaire.
Airport collection, quality of room and breakfast, location in relation to town all made this an enjoyable stay Male receptionist was hard deaingl with. Appeared unhelpful and could not understand my feeble attempt to speak german. Strange when I requested a taxi he tried several times to send me by tram before he made the simple phone call. That said the female evening receptionist and a younger man were both very helpful. Overall only fair rating on staff
Breakfast was OK Room size,
Friendly staff, clean rooms, good breakfast, great location in Frankfurt. Recommend the Escobar on Schwartzwald Strasse.
Excellent service. A very good breakfast. Friendly, well prepared and reliable staff (they speak excellently English, of course German and even Russian). It was hot summer in Frankfurt, and I enjoyed the air condition in the hotel. The hotel is conveniently located, close to public transportation, and just fifiteen minutes to the Frankfurter Messe and Roemer. Quiet location. Excellent value for money. I would surely recommend this hotel to other travellers.
Very satisfied: well organised, good value for money, breakfast buffet better than average, quiet and clean room. Had to keep room's refrigerator shut down because of the noise it produced if swithced on.
Silence in the room The staff is not very kind
The breakfast was OK. The room is very small and very basic. The window faced a noisy street.
Messe, rail, center - all is near. Good breakfast. No bathrobe, no slippers
Convenient location My non-smoking room was right by some smoking rooms, so smoke seeped in a bit. Maybe they can't justify having a whole non-smoking floor or half-floor.
Close to transportation, excellent french restaurant nearby Problems with the TV
Excellent buffet breakfast with plenty of choices Bathroom layout was small and a bit challenging ie towel rail above toilet!
Friendly helpful staff The corridors are a little basic but this is very minor as the room was fine.
Very clean and comfy, good price.
Great breakfast with a lot of variety service was variable depending on the person behind the desk
Friendly, nice breakfast, location suited me Rooms are small. Location suited me but not much good for general visit to Frankfurt. Room rate rate was high for this location.