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The staff upgrade our room to Duluxe room as a gift of our honeyroom trip.
Quiet, staff spoke english, near the train station.
Excellent Location, comfort, modern design and helpful staff Price, expensive...
The design interior of the hotel. Very bad customer service. No business center to print important documents. First time in my life to see a respectful 5 star hotel provide a playboy Magazine in each corner of the hotel.
Poor lighting which could not be adjusted- almost impossible to shave or apply make up in the dark. Poor room layout for two sharing-no privacy for toilet. Poor wardrobe space. Internet facilities inadequate for business.
When I made the booking the showed that there was shuttel ,but there was not
The funky mood of the hotel, excellent staff, unique Euro style. Loved the waterfall shower! I would have liked more pillows/blankets and more towels.
Superlative! Top hotel with top service and beautiful design. Standard rooms are cut same way rooms in other hotels are but with great design. To get in real touch with what hotel roomers is, better book a Select or even a Deluxe room. Valet parking is very good but no entrance to park your car while unloading. You have to leave it on the road with traffic passing by. Thinking about the hotel and the price of 29 EUR I expected more "crazy food" during breakfast. Despite this litle remarks, everything was perfect!
Very comfortable room and bed good internet access excellent breakfast valet parking A little bit too dark. Extra payment for breakfast is 'strange' when looking at the high price of the rooms
The spa was the real highlight and was exceptional. The restaurant was also first class. Staff were very friendly and I found the location was ideal (between the IAA site and the city centre). Would recommend and stay there again during the next motorshow in 2011. The room (although well designed and very clean) was on the small side and felt a little cramped, particularly in the bathroom.
Situated very close to the railway station freindly staff
Style, quite, service
Going out in the evening to pastures new I have stayed in Le meridien Hotels in Frankfurt and Koln this hotel does not come close to the standards at the others
Excellent modern design of room; Staff very helpful.
Close to the main Train Station
The superior room was wonderful, very spacious, with a nice view to a round-about with trees, traditional old German houses and scysapes. Frankfurt in sum! We waited a lot to do the check in. Maybe because it was prepaid and not refundable!
They charged our card an additional 700 USD without authorization!
An excellent name and the staff at this hotel certainly held up to their reputation. I would certainly recommend this via booking.com since typically you will find a good value price.
The welcoming and friendly staff and high standards in all areas Would have liked to be able to make tea and coffee in room
great location for what we needed to do and see lots of road works right outside...glad we were there on the weekend
Nice, clean, comfortable, with a very chic, contemporary room design. The design aspect almost made up for the extremely small size of the room (small for folks used to American-sized hotel rooms). A very nice bonus feature was the free mini-bar in the room, though I only used it for the bottled water in it. Internet connectivity is available both wired (which I used) and through WiFi (which I didn't), and is free. There are plenty of electrical outlets for all the modern travelers' accessories that need charging. The booking.com description said that "private parking was available on- site", and this is incorrect: the hotel has no parking facilities of its own at all, and all nearby Frankfurt city parking lots close for entry by 9:00 pm every night. The only alternative, if you return late at night, is to park on the street (if you are lucky to find such parking).
Gratis minibar Meget kort og hard seng,trangt baderom,mye støy fra ac pumpe på utsiden.
Bra beliggenhet, bra frokostservering. Bør pusse opp.
Bra hotell, med god beligenhet og meget gor frokost
familierom, beliggenhet og nydelig frokost. rent og pent. dusj i badekar er ikke det beste. Betjeningen var ok.
var her bare en natt,det jeg opplevde var bra nei
Sentral beliggenhet. Sauna og svømmebaseng. Mange fasiliteter stegt, som lunch og middag. Almen oppgradering av hotellet er på plass
beliggenheten små rom
Nærhet til flybuss Frankfurt Haan.. Bodde på hotellet i tre dager.. ødelagte lyspærer på rommet ble ikke byttet.. Hadde nesten ikke lys på badet.. ikke lys i nattbordslampen..
Veldig bra beliggenhet i forhold til offentlig kommunikasjon. Tok buss fra Frankfurt Hahn til Frankfurt am Main. Bussen stoppet like utenfor hotellet. Veldig bra. Flott med basseng og bastu til gratis disposisjon for gjestene. Hyggelig personale og atmosfære. Kan anbefales for en romatisk tur med kjæresten. Nei
DE har en stillferdig upaatrengende generoesitet,og der er en ro og avslappet atmosfaere,har saagar et snev av fordums kontinental verdighet.Utenfor messesesongen er prisene lave iforh.t standarden.Alt i minibaren er gratis. Broedet er litt ufriskt,som om det har vaert frosset og tint,kaffen er litt svak og pregloes,melken er saakalt haltbar og smaker kokt og egner seg daarlig i frokostkaffen
bra beligenhet i forhold til sentrum.alt var i gå avstand.
Det lå veldog nært jernbanestasjonen. Området rundt var OK. helt fin til business besøk
Sentralt og billig. Rent og bra frokost
Beliggenhet nært til sentralstasjonen i Frankfurt Oppussing av rommene, tenke nytt...
Meget vennlig og serviceinnstilt betjening. Godd muligheter for bruk av internett. Enkel men god frokost. Det er litt mye trafikkstøy på rommene som vender ut mot gate. Man bør få bedre lydisolert glass i vinduene.
Beliggenheten så nær Messe-området og veldig hyggelig betjening, men ikke noe luksus hva hotellets standard angår.
Great hotel - great value. Very friendly staff.
The hotel did not have toothpaste as a 4 star should. I pointed this out and the guiy at reception was rude. . At 338 euro for the night it was at least three times too expensive for the quality
staff very pleasant, good location room very basic indeed and paper cups provided with tea and coffee facilities in room from a supposedly 4 star hotel ??!! very disappointing for a 289 euro a night stay.
The staff -- extremely outgoing and helpful. My special thanks to Ms.____ Christiansen (main desk) for her kind help in securing a room for me prior to the regular check-in time. Also, Mr. Apos ______, manager of the hotel's bar, recommended a Greek restaurant in the area which turned out to be an absolutely wonderful dining experience. My sincere thanks to both of these dedicated employees.
Stayed here for the second time in Sept. 2010, and this hotel cannot be faulted, plus they have the best bartender with an amazing knowledge of wine, Apo! Very convenient location close to main train station and short walk to river.
Typical middle class hotel. very good value for money. excellent location. adequate breakfast
convient, nice, clean, friendly, no clock in the room and rough tp...
Friendly staff, hotel was clean with breakfast selection and presentation both excellent Like all of Frankfurt, seriously overpriced during the Bookfair, it can't be long before the organisers look to move it to another town.
it was close to the city center, thus very convenient for my movements the central heating didn't work
Designet og kvaliteten på rommet og på inventaret. Fantastisk å komme til et helstøpt 1002 natt rom! Det var en uvanlig gledelig opplevelse å bo på dette lille hotellet, det gjør jeg gjerne igjen! Eneste å sette fingeren på var at dusjkabienettet ikke var helt tett slik at det rant vann ut på badegolvet og det manglet bunn i såpekoppen slik at ikke var noe å legge shampoo etc. i.
The hotel is very clean and quiet although its located in a busy city centre. Its so easy to get around Frankfurt from the hotel. The wireless internet coverage offered by The Cloud was no good at all. You can only get the coverage in some part of the hotel, eg at the hotel lobby. This is not acceptable consider its not a free service. The hotel should have their own wi-fi solution.
cleanliness, breakfast, location cigaret smell in non-smoking room
Location is great. Room is small. If you have more luggages, no much space left.
The view, light in the room.
The hotel is very conveniently located, only a few steps away from the main station. It is very clean and although our room was located at the main street, it was not noisy at all and we had a very good night's rest. The breakfast was very good. Staff were very friendly.
Room very small, the door is difficult to open by key
Simple Room, Friendly Staff, excellent Location for food, easy acessible for transportation
The room was new and very clean. The staff was rude.
The hotel has very nice interior design and the breakfast was excellent.
A very pleasant hotel: friendly & helpful receptionists, a comfortable, quiet room with a superb bathroom, an excellent breakfast, & a most reasonable price!
Koselig lite hotell som ligger sentralt plassert i forhold til hovedjernbanestasjon og med god tilgang til metro og trikk. Hotellet ligger i en sidegate med lite trafikkstøy. Rommene var godt utstyrt, gode senger. Serviceinnstilt og hyggelig betjening. Utmerket frokost med et godt utvalg av det meste. Ville ha savnet AC ved et hotellopphold om sommeren. Det var få gode restauranter i området rundt hotellet.
Sentralt hotell, store rom, flott bad. Taxi og flybussen stoppett rett på utsiden, koselige folk i resepsjonen.Vil uten tvil bo her igjen. Frokosten var ikke så mye å skryte av, og sengene var litt for harde for oss.
Sentralt Støyen fra vei/by utenfor. Innrøyket rom, selv om man bestillte IKKE røyk. Frokostsalen var liten, måtte vente i 40. min på plass, tomt for brød/ rundstk.