Fordeler: The hotel is extremely nice, definitely on par with places like the Ritz Carlton. The staff are very friendly and accommodating, and they do a special rooftop sunrise that was an unexpected addition.
Ulemper: The only thing that was a bit odd was that the restrooms have only large floating glass doors which don't fully close or lock in any way, so... Let's just say you hear absolutely everything from the toilet in the entire room.
Fordeler: I feel that i am in my country
Ulemper: It need to renew
Fordeler: Personal attention to guests needs and wishes. Rooms were luxurious, comfortable and well kept, I will come back.
Fordeler: Rooms were very nice and luxurious.
Ulemper: Could of had more selection or bigger areas for eating and drinking on site.
Fordeler: Center of the city location, perfect for both shopping, dining and business. Modern decor, great rooms with city views. Front desk is a pleasure to deal with....quick, knowledgeable and will do all possible to help every way the can. No lines or wait time checking in or out. Breakfast is fantastic, both assortment and service. The only hotel really to stay in Frankfurt.
Ulemper: For those expecting massively large reception hall, this is not it. It is a boutique hotel, but what a hotel this is.
Fordeler: Most everything
Ulemper: Nearly nothing but if there is complementary water in the room
Fordeler: An absolute gem. Make sure you stay there.
Fordeler: Great location and beautiful rooms. If you workout, you have access to a fantastic health club which next to the hotel.
Ulemper: The rooms were what I would expect for a hotel of this calipher. However, common areas such as the lobby were small and became crowded with guests checking in and out. I was disapointed with the level of service from the staff. I had a maid wake me up on a Saturday morning before 8 AM wanting to clean my room. I wasn't even checking out that day. It took a number of staff levels and a fair amount of my time to get that situation resolved to my satifaction.
Fordeler: Everything. Best hotel for the value. Breakfast buffett was really goo
Ulemper: The food at the Lebanese restaurant was just o k
Fordeler: From the reception staff to the bar staff - Excellent all around
Will stay there again on my way through town.
Ulemper: Frokost er prisen er litt dyrere
Dette hotellet i luksuriøs stil ligger i Altstadt og få skritt fra Børsen og Zeilgalerie. Dessuten ligger Pauluskirken og Alte Oper kun 10 minutter unna.
Fordeler: Small but very clean room. Well equipped. Very friendly and efficient staff. Very good breakfast included. Elevator. Great access to central station and many services there. Great access to river and bridges for a scenic walk.
Ulemper: Room facing the street was a bit noisy.
Fordeler: Close of the Train Station, excellent services, friendly staff, clean.
8,0 Veldig bra
Fordeler: Små, men svært rene rom. Godt utstyrt. Veldig vennlig og effektivt personale. Veldig god frokost inkludert. Heis. God tilgang til sentralstasjonen og mange tjenester der. God tilgang til elven og broer for en naturskjønn spasertur.
Ulemper: Rom som vender mot gaten var litt bråkete.
Dette hotellet ligger i Finansdistriktet og 15 minutters gange unna Liebieghaus, Staedel Museum og Frankfurt operahus. Dessuten ligger Maintower og Messeturm kun 2 kilometer unna.
Fordeler: Amazing hotel close to to the shopping area and the Romer. Rooms were were well furnished and the staff was excellent. I accidentally left my glasses at the hotel, and they even shipped them to another German hotel free of charge (the hotel offered to shipped to our house in the US, but we wa tee them so I er so they had no issue shipping the to our hotel in Rothenburg).
Ulemper: Everything. Great location, great staff and nice rooms. Highly recommend.
Fordeler: Great location. Great bed and linens
Ulemper: French restaurant was closed on Sunday. Bathroom cabinet and mirror frame had some damage due to humidity
Fordeler: Flott beliggenhet. Fantastisk seng og sengetøy
Ulemper: Fransk restaurant var stengt på søndag. Badet og speil frame hadde noen skade på grunn av fuktighet
Dette hotellet er familievennlig og ligger i underholdningsområdet i Frankfurt og 5 minutters gange unna Commerzbank-tårnet, Frankfurt operahus og Maintower. Dessuten ligger Pauluskirken og Zeilgalerie kun 10 minutter unna.
Ulemper: I had hard time finding the hotel, because of lack of clear visible signs in airport. Especially I got lost in the plaza just before, where escalators are. No signs where to go to find it.
7,7 Veldig bra
Fordeler: Location to airport
Fordeler: We chose this facility for ease to all transportation.
8,0 Veldig bra
Fordeler: Location and facilities. Nice and comfortable room
Ulemper: Price is to high for what the hotel offers but the location is top...
7,7 Veldig bra
Fordeler: Very good hotel in overall, good bathroom, amazing people from front desk, good security for the elevators.
Ulemper: Poor information on how to get through it from the airport, confusing AC adjustment, below average bed, could be cheaper. Missing more worldwide channels. Could have more food / drink options close. Would be nice to have flight information available at the lobby at least.
8,0 Veldig bra
Fordeler: This is an airport hotel, and it carries out that function well. The location is obviously great (directly on top of the train station, a comfortable indoor walk away from the terminal). Some earlier reviews suggested that there was a charge for wifi usage; this seems to have changed as the Wifi I used was not only free but stable and decently fast.
Ulemper: Nothing reeaally bothered me, but it fosters the typical fear of breathing on the wrong thing for fear you'll be charged for it. They charge a 50-euro fee at check in to cover "incidental expenses" – uh-oh.
Ulemper: Breakfast was very expensive.
Location directly at the airport
Fordeler: Attached to terminal 1. Easy, covered walk to the airport in the AM.
Ulemper: Difficult to locate initially. I knew it was essentially in the train station, and it still took us about 20 minutes to find it. Essentially no signs (about hotels) in the train station. We finally took an elevator up (thinking it couldn't be down), then we found signage. Easy after that.
Ulemper: Unairconditioned breezeways/hallways.
7,7 Veldig bra
Fordeler: Beliggenhet i forhold til flyplass
Dette hotellet er familievennlig og ligger i Frankfurt og 2 kilometer unna The Squaire og Lufthansa Flight Training Center. Dessuten ligger Hoechst slott og Messeturm 20 kilometer unna.
Fordeler: Great staff, very clean & modern. Highly recommend
Fordeler: convenience. excellent transportation to and from airport
Ulemper: wifi never worked in my room
6,8 Veldig bra
Fordeler: The "Faces" restaurant was really lovely and welcoming, and the food was excellent. The airport shuttle was very convenient.
Ulemper: The wifi was awful- neither of us were able to connect at all using the free wifi.
Fordeler: Clean rooms, friendly staff, modern decor
Fordeler: Staff was very efficient and explained everything quickly. Lounge was open late to get a quick bite. Shuttles left every 15 minutes starting at 5am.. I was on that one.
Ulemper: No gift shop - wanted a watch in a display case, but no one could open it for me between 8pm and 6 am...
6,2 Veldig bra
Fordeler: Room was a typical airport airport.
Ulemper: We stood in line for two hours to get our confirmed room. Delta had cancelled flights and there was a long line of people wanting a room. I mentioned twice that we were confirmed guests and should be compensated for our long wait in line. We were ignored both times.
8,0 Veldig bra
Ulemper: I found using the Internet frustrating. It would just die when I was using it. I tried to downloading a library book and could not do it. Then I paid for the upgrade Internet and it would stop working while I was downloading. The "free" internet was slow.
Fordeler: The shower, bed and pillows were nice. Is all we liked.
Ulemper: Terrible customer service starting at the shuttle at the airport. The service did not improve at any point of our stay. We are a couple with a baby and we had 3 bags, a stroller, a car seat and two backpacks and no one offered any help loading or unloading the luggage off the shuttle (while all other shuttles at the airport provided that service for their guests ie Holiday Inn). Nothing changed in the hotel either, we dragged all the bags by ourselves from the shuttle to the room, not something I would expect from a 5 star hotel. The following morning we were trying to take a shuttle but the lady shut the door in front of us while we were trying to bring all the luggage to the bus. The room was ok but a bit small. The satellite TV is lacking entertainment programs in English language.
7,7 Veldig bra
Fordeler: cleanliness and quiet setting
Ulemper: room was too small
6,2 Veldig bra
Fordeler: Location, shuttle service, cleanliness
Ulemper: Phone connection to the reception did'nt work so had to go all the way down each time that I wanted to talk to them.
That needed to be done often as no crib was supplied for our 6 month although explicitly requested. Upon arrival no crib was in the room, so another request was made, but after being our for the entire evening, upon return no crib was yet in the room.
Overall a nice hotel in a good location but disappointed by this issues that were not solved promptly.
Fordeler: The Hotel was very modern and close to the airport. The room had a huge bathroom with heated floors. Everything was clean and very comfortable. I stayed on the 9th floor and had a lovely view of the city. I used the pool and the sauna, which were very nice too.
The free shuttle was convenient and ran every 15-minutes from the hotel to the airport.
I booked my breakfast with the hotel together, which was cheaper then the $28 Euro price that they were asking for at the hotel.
I would certainly stay at this hotel again!
Ulemper: I booked this hotel through Kayak and at check-out the hotel staff refused to give me a receipt, which I needed in order to get reimbursed by my office.
Internet was a bit slow in the room and in the business center.
Fordeler: Proximity to FRA and shuttle bus service. Very modern and clean. Nice bar in hotel.
Dette hotellet i luksuriøs stil ligger midt i hjertet av Frankfurt, 2,2 kilometer unna The Squaire og 3,7 kilometer unna Lufthansa Flight Training Center. Dessuten ligger Commerzbank-Arena og Frankfurt universitetssykehus kun 10 kilometer unna.
Fordeler: Quirky hotel with a good bed and laced with sexual innuendo.
Fordeler: Underlig hotell med en god seng og full av seksuell skygger.
Dette hotellet i luksuriøs stil ligger i Bahnhofsviertel og 10 minutters gange unna Det engelske teater, Staedel Museum og Frankfurt operahus. Dessuten ligger Maintower og Pauluskirken kun 2 kilometer unna.
Fordeler: Great location, modern furniture, friendly staff, Nespresso machine in room.
Ulemper: I booked through Kayak, which caused some confusion at the front desk - they didn't know, for example, that I had also paid for breakfast.
Dette hotellet er familievennlig og ligger nær flyplassen i Frankfurt, 10 minutters gange unna Staedel Museum, Frankfurt operahus og Liebieghaus. Dessuten ligger Roemer og Frankfurt domkirke kun 2 kilometer unna.
Fordeler: good location between urban center/main rail station and airport....three groceries close by and a couple places to eat...good restaurant on site....shuttle to airport.
Ulemper: wall needed repair/repainting in one spot
Fordeler: Great hotel, location was a little bit farther from the center than expected, but overall I had a great experience.
8,0 Veldig bra
Fordeler: Shuttle to and from airport/train was very good
Ulemper: Wifi was spotty at best
Fordeler: The hotel itself was very nice, clean, and quiet. Great price, although when we tried to book again for another stay two weeks later, the price had gone up by 70 Euros.
Ulemper: The neighborhood did not have much in the way of shopping or dining. We left early after checking out and there was noplace open at which to buy breakfast that early in the morning.
7,0 Veldig bra
Best for those needing a place to stay prior to heading to the airport. The shuttle runs every 30 minutes and you need to sign up prior to catching a ride to the airport. There is a Rewe right next to the hotel.
Fordeler: The woman serving in the restaurant during the night we stayed was very nice and accommodating.
Ulemper: Cost of breakfast was high. Important to note: you have to reserve a spot on the airport shuttle! We were NOT informed of this prior to trying to get to the airport and ended up waiting an additional 30 minutes at the hotel for the shuttle.
OK if air conditioner would work
Fordeler: friendly and helpful staff close to airport perfect for overnight stay
Ulemper: aircondition did not work in the room not much sleep as a result.Bar and dining room nice and clean but dining expensive.There is a REWE store around the corner (2 minute walk)where they sell diferend types of buns starting at a euro plus regular grocerie
Clean, friendly, good location, quiet, excellent breakfast for only 10 euro (special deal). I was able to go on nice walks along the river from the hotel. Very convenient shuttle to and from Airport. One of the best value hotels I've ever stayed at. I would have paid double and still felt it was a good deal.
Fordeler: Excellent value for the money! Good location: near the river, and public transportation.
Ulemper: Not really. But it maybe even more awesome if it had bike rentals since there are bike trails along the river nearby.
Fordeler: Nicely accomidating my children.
Ulemper: the location is a bit odd, in a industrial area.
Free shuttle bus, neat, modern, close to train station.
Fordeler: Inexpensive for overnight stay.
great hotel, breakfast is to costly
Ulemper: no privacy while on the internet
8,0 Veldig bra
Very good experience we hoped to have stayed longer shuttle service to airport was convenient.
Fordeler: Clean modern fixtures complete amenities free shuttle to airport
Ulemper: Computer in lobby slow
Dette hotellet ligger i Niederrad og 5 kilometer unna Frankfurt universitetssykehus, Commerzbank-Arena og Staedel Museum. Frankfurt operahus ligger 4,7 kilometer unna.
Fordeler: I like to stay at this Hotel because of it's location, I like to walk along the River Maine and walk all the way to the Piazza [ Square ]
Ulemper: When I booked this Hotel on line they were showing that they only had a twin bed available, when I arrived I complained about it because it wasn't inexpensive at all so then they gave me a room with a Queen size bed.
Dette hotellet er familievennlig og ligger ved en elv i Frankfurt og 10 minutters gange unna Staedel Museum og Frankfurt operahus. Dessuten ligger Maintower og Roemer kun 2 kilometer unna.
Fordeler: Close to Messe, near the tram line; good food and tasty cocktails, hip space and rooms. Free bikes!
Ulemper: They have an affiliation with a gym but there was a hug disconnect between the front desk staff and the gym itself; make sure you get a clear breakdown of what is offered. \
The biggest complaint though, was someone on my team had booked a room through an online vendor, but her father died the night before; when she tried to cancel, they weren't willing to work with her because of the online booking; they wanted to charge her for 90% of the room. Short-sighted of them, as we stay there for a trade show every year. Best they could offer was a credit for a few months. I tried to talk to them but they were not willing to negotiate. Too bad, as we liked the place but probably won't stay there again.
Dette hotellet boutique ligger i Bahnhofsviertel og 15 minutters gange unna Deutsche Banks tvillingtårn, Maintower og Messeturm. Dessuten ligger Frankfurt operahus og Staedel Museum kun 15 minutter unna.
Fordeler: We liked almost everything specifically the staff
Ulemper: Prices of food and drinks
Fordeler: Vi likte nesten alt spesielt de ansatte
Ulemper: Prisene på mat og drikke
Dette hotellet i luksuriøs stil ligger i Altstadt og 10 minutters gange unna Konstablerwache, Museum for moderne kunst og Zeilgalerie. Dessuten ligger Pauluskirken og Frankfurt domkirke kun 15 minutter unna.
Fordeler: Right next to and attached with a tunnel to the airport.
Ulemper: The convince
Coffee in room
Fordeler: The staff, especially at the reception desk was very nice. They seemed all very welcoming and always showing a warm smile. They also did their job diligently and were always willing to help. I actually remember and want to thank Melanie for helping me find my lost wallet.
There was no excess of luxury, but my room was big, quiet and very comfortable. Honestly, it is a perfect place to stop by since it is very comfortable and convenient at a small walking distance from the airport.
Ulemper: No free wifi all around in quite inconvenient. In order to achieve excellence of service, that is a must nowadays. Also, the wait for the check in was a little exaggerated, but it was caused by external circumstances to the hotel (flight cancellations) so it is totally understandable. And once again, the staff remained calm and welcoming despite people's complaints.
Fordeler: Never leaving the building to go from the train station to the hotel, then to the airport terminal the next morning was incredibly convenient.
Ulemper: The window curtains did not close fully at each end of the window, which allowed some light into the room at night. The bathroom floor had a blunt edge of raised stone-like flooring material at the threshold. I had to fold a towel several times and lay it over the threshold in order not to catch my toe and stub it or trip. Poor design!
7,4 Veldig bra
Fordeler: The rooms were nice and modern, very convenient location.
Ulemper: Breakfast is not included and when I was asked if I wanted the breakfast package, the front desk failed to mention it was 25 euro per person before asking to swipe my card. This hotel should never even think of charging 50 euro for what is included at 99 percent of hotels. Their food prices in the restaurants were also absurd across the board. Nice hotel but felt like I was being squeezed for every nickel and dime possible. Expected more than this.
6,2 Veldig bra
Ulemper: The rooms smelled like people have smoked.
Fordeler: This is the perfect place if you are flying in or out of Frankfurt. I would highly recommend to anyone.
Fordeler: Best location
Ulemper: Tv channels were not working properly. Tv experience was below averag.
Bathroom sink faucet was leaking
Access to and from ICE train great.Clean and spacious, luxurious.
Ulemper: Restaurant prices on high side. Breakfast not included in room price
Fordeler: the ease of connecting to trains fior busines and shopping.nothing
Fordeler: Nice location, beautiful room, very quiet for airport.
7,4 Veldig bra
Ulemper: this is a hotel for business travellers who need to be at the airport. and yet, what business traveller does not need internet? the extortionate price of 19 euros gets you horrible, lagging, interrupted, unreliable and slow internet access from your room, and the free wifi in the lobby does not make up for this extortion. when you pay over 200 for the small room already, internet should be included
Dette hotellet er familievennlig og ligger i Frankfurt og 2 kilometer unna The Squaire og Lufthansa Flight Training Center. Dessuten ligger Hoechst slott og Commerzbank-Arena kun 10 kilometer unna.
Ulemper: The staff, the treatment . I paid for room with AC and the AC was not working. I've requested the reception to fix the AC Iwhen I eft in the morning, unfortunately I came at 19:00 and they haven't fix the AC, then after several tries with the hotel staff they send a technician to fix it, yet the AC it's not cooling and then I went by myself to the reception and asked them either to fix it or change the room with a good AC. Believe it or not he told me I can't do any thing for u and he was so careless, I started loss my temper and after a lot of discussions and shouting he said I don't have room similar to your room and I'll give u a smaller room (down grade) without any apology or compliments mean while they did not pay back to me the difference I.e. they are not honest . I don't recommend any one go to this hotel and you can contact me at any time if any one need further clarification .... Thanks
Dette hotellet i luksuriøs stil ligger i Finansdistriktet og 15 minutters gange unna Det engelske teater, Messeturm og Maintower. Dessuten ligger Frankfurt operahus og Staedel Museum kun 15 minutter unna.
The hotel has a good location close to the main station (20mins by train to the airport). Good staff, descend and free breakfast, security etc. I would give it 8/10 BUT after waking up in the morning I have discovered about 50 bed bug bites which at this point are so bad I can't even sleep. I realize with high turnover areas there might be some but this amount of bites means there is a lot of them and I am probably not the only one. I have traveled to over 60 countries and stayed in some real sh*t holes but never experienced this, what makes it worst is it is in Frankfurt in the middle of Europe. I did send an email to the hotel staff and they were very apologetic and told me the room has been quarantined and steps taken to solve the issue. Anyways, for this reason hotel gets a 4/10
Ulemper: bed bugs
Dette vandrerhjemmet ligger i Bahnhofsviertel og 15 minutters gange unna Det engelske teater, Maintower og Frankfurt operahus. Dessuten ligger Staedel Museum og Messeturm kun 15 minutter unna.