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It was close to the Airport. shuttle bus service available. Staff are very helpful.
Convenience to Terminal That I was told they could not guaranty a wake-up call as they were having problems with their system. As I had an early flight, I awoke at 3 and did not take a chance on going back to sleep for fear of missing my flight. Ended up that the system did work, and the hotel also followed up 15 minutes later to ensure that I was awake.
Great for a few nights. The rooms are clean and quite. Snacks and drinks are avalivble through the night. Just a hop, skip and a jump to the Airport.
Nice room for a great price. Very close to Frankfurt Airport.
Very closes to airport within walking distance and little cafe to pick up some food if nessary Check in time at 2 pm a little late, rude desk staff member.
Excellent check-in, fast and efficient. The room is super clean. Nice firm beds that we like. Internet is included. Nothing, all went smoothly
Location to Frankfurt airport. Cleanliness is OK Rooms too small for a family with 3 pieces of luggage. Shuttle is shared with 4 hotels. Service staff is not available if needed late (had to change rooms because they were out of soap)
Best location near airport. Very nice, very friendly staff. Nothing
Close to Frankfurt Airport. Super transportation from and to Airport.
Det var et ren overnattings opphold. Inn sent om kvelden og tidlig avreise neste dag. Ingen
Praktisk og greit. God mat og fint lobbyområde med bar. Frokost burde vært inklusiv i romprisen.
Meget god mottagelse. Pris inklusive middag som var meget bra! Serveringspersonalet var profesjonelle.En meget behagelig opplevelse. nei
Nærhet til flyplass.Flybuss til og fra flyplass er bra.Meget god frokost. Oppgraderinger av rom bør gjøres.Garderobeannlegg ved svømmebasseng er ikke bra nok.Gourmetmat og servering kan gjøres barnevennlig.Her var ingen fleksibilitet eller ønske om sådann.Barn betaler samme pris som voksne for maten.Burde være mulig med en gratis pc eller gratis internett for kortvarig bruk.Her var det dyrt.Anbefaler under tvil.
Frokost,rom,servise. Jeg syns det gikk lang tid før jeg fikk sjekket inn på hotellet.Hvorfor?Bestilling og data stemte ikke.Tok lang tid før jeg fikk rom,men det ordnet seg til slutt.
Cleanliness Comfort Quiet rooms Coffee in room
Best location Tv channels were not working properly. Tv experience was below averag. Bathroom sink faucet was leaking
Nice location, beautiful room, very quiet for airport.
this is a hotel for business travellers who need to be at the airport. and yet, what business traveller does not need internet? the extortionate price of 19 euros gets you horrible, lagging, interrupted, unreliable and slow internet access from your room, and the free wifi in the lobby does not make up for this extortion. when you pay over 200 for the small room already, internet should be included
Right next to and attached with a tunnel to the airport. The convince
The rooms smelled like people have smoked.
the ease of connecting to trains fior busines and shopping.nothing nothing.
Never leaving the building to go from the train station to the hotel, then to the airport terminal the next morning was incredibly convenient. The window curtains did not close fully at each end of the window, which allowed some light into the room at night. The bathroom floor had a blunt edge of raised stone-like flooring material at the threshold. I had to fold a towel several times and lay it over the threshold in order not to catch my toe and stub it or trip. Poor design!
This is the perfect place if you are flying in or out of Frankfurt. I would highly recommend to anyone.
The staff, especially at the reception desk was very nice. They seemed all very welcoming and always showing a warm smile. They also did their job diligently and were always willing to help. I actually remember and want to thank Melanie for helping me find my lost wallet. There was no excess of luxury, but my room was big, quiet and very comfortable. Honestly, it is a perfect place to stop by since it is very comfortable and convenient at a small walking distance from the airport. No free wifi all around in quite inconvenient. In order to achieve excellence of service, that is a must nowadays. Also, the wait for the check in was a little exaggerated, but it was caused by external circumstances to the hotel (flight cancellations) so it is totally understandable. And once again, the staff remained calm and welcoming despite people's complaints.
The rooms were nice and modern, very convenient location. Breakfast is not included and when I was asked if I wanted the breakfast package, the front desk failed to mention it was 25 euro per person before asking to swipe my card. This hotel should never even think of charging 50 euro for what is included at 99 percent of hotels. Their food prices in the restaurants were also absurd across the board. Nice hotel but felt like I was being squeezed for every nickel and dime possible. Expected more than this.
Access to and from ICE train great.Clean and spacious, luxurious. Restaurant prices on high side. Breakfast not included in room price
Location Unairconditioned breezeways/hallways.
Breakfast was very expensive.
Location and facilities. Nice and comfortable room Price is to high for what the hotel offers but the location is top...
This is an airport hotel, and it carries out that function well. The location is obviously great (directly on top of the train station, a comfortable indoor walk away from the terminal). Some earlier reviews suggested that there was a charge for wifi usage; this seems to have changed as the Wifi I used was not only free but stable and decently fast. Nothing reeaally bothered me, but it fosters the typical fear of breathing on the wrong thing for fear you'll be charged for it. They charge a 50-euro fee at check in to cover "incidental expenses" – uh-oh.
Quiet Clean Location directly at the airport
Attached to terminal 1. Easy, covered walk to the airport in the AM. Difficult to locate initially. I knew it was essentially in the train station, and it still took us about 20 minutes to find it. Essentially no signs (about hotels) in the train station. We finally took an elevator up (thinking it couldn't be down), then we found signage. Easy after that.
Very good hotel in overall, good bathroom, amazing people from front desk, good security for the elevators. Poor information on how to get through it from the airport, confusing AC adjustment, below average bed, could be cheaper. Missing more worldwide channels. Could have more food / drink options close. Would be nice to have flight information available at the lobby at least.
We chose this facility for ease to all transportation.
Location to airport Pricey
We were in transit and it was perfect hotel from that purpose.
non-smoking room had strong cigarette odor
nice, spacious room, excellent shower, 4 minute walk to airport paying for wifi is just stupid at this point.
Receptionist unfriendly. I was told by another very friendly staff member that she is new...
proximity to the airport no free wifi
This is a run of a mill airport hotel and the room are fine. The airport shuttle only runs every 30 minutes and they charge 4 euro to use it. And the 'free wifi' was too busy to log in to the whole time of my stay. So, basically the only things one really needs at an airport hotel sucked!
Excellent location! Cleanliness everywhere ! Nice staff! Good breakfast. I was NOT told that it was necessary to reserve a place on the shuttle bus and found out 5 min before the bus would have left that it was full! I needed to take a taxi to the airport. No complimentary tea or coffee in the room.
Great breakfast included!
Needs more signs for the location.
4 Euro charge for the shuttle to go 500 Meters to the airport.
I booked non-smoking room, however room that we stayed smelled cigarette.
Near FRA , good breakfast, Helpful staff, nice rooms No complimentry water in room No english channels on tv.
Excellent bed, very helpful staff.
The rooms were clean and comfortable and the shower was good. Always a nice surprise. The rooms have walls that were paper thin. A family with kids was next to me and they were very loud. The breakfast was 20€ - bit steep for a breakfast, it's not the Waldorf Astoria. The staff never mentioned that you need to book a "token" on the shuttle but to get to the airport. I refused to get out because I'd been sitting in the lobby for 30 mins waiting and that was not my fault (or problem). But it was annoying.
Great service, breakfast, clean modern room I went to get on the shuttle and was told I should have reserved a place. Was not informed of this when I called the night before to check on times. Ended up having to pay $10 for a taxi
Nice that it was near the airport. Decent exercise rooms (pretty standard setup). Good internet speed. Clean rooms. It was a comfortable place for spending a couple nights. Breakfast was very good. Restaurant is on the pricey side. I had a poor service experience when I went there for dinner. I started giving my order, and the waitress suddenly walks off to another table that was getting seated, returning 10 minutes later to take my order. Once done eating, it took 20 minutes to get the waitress' attention to get my check, and the restaurant was only about one-third full. I think it was just my particular waitress, for the other seemed to be paying more attention to all her tables. I decided on room service after that, and had a mixed experience. Once it came quickly, the other time it took close to an hour, although I was occupied, so didn't mind.
It's a nice hotel all the way around. Beds are great, bathroom spotless and modern and breakfast very legit! Charging for the airport shuttle bus is bammer, so 2006.
It was clean and comfortable.The restaurant/bar had good service. I was there with a friend.There were no facilities for changing travellers cheques or money..no facilities to print out travel documents.which was very bad for an airport hotel.Limited internet access in the lobby and to use wireless internet in the room was 5 euros per hour!!
Det var eksakt hva jeg hadde behov for ved messebesøk.