The check in was easy and took about 2 minutes. The hotel store was stocked with anything you at want or need. It was clean! So clean! The rooms, lobby, elevators, restrooms- very clean. Elevators were fast. Parking was a non issue with their parking garage. Center of everything in downtown Denver. I only wish the pillows were more comfortable. They were fluffy and looked pretty but as soon as you lay your head on them they fell completely flat. I had to use the decorative pillow from the chair in our room to put behind my pillow so I had at least a little elevation. My husband had to roll his in half to sleep. The only other thing is that there was no microwave in our room so leftovers couldn't be eaten. Not that big of a deal but would've been nice.
I loved the location. It was central to everything. The hotel and rooms were very modern and luxurious. They already charge an arm and a leg, but the also charge their own guests to park overnight. It was $35 every night I was there!. Next time I'll stay further, pay less, and still have quality sleep. I can just Uber.
Staff was great. Location is perfect for taking in LoDo area - walk to anything. Some of the tower rooms could use updating and hopefully replace a few of the shower/tub combos with walk-in showers. Bartenders, desk staff all very friendly and helpful with directions and suggestions. Shower/tub combo in Tower rooms.
Facilities were clean and the staff was helpful. Location was good being right in downtown Denver and parking wasn't terrible either. Inappropriate party favors littering the halls and the excessive noise of all the party goers ensured that it would be a restless night.
Room size was huge MA
Super friendly staff. Great location. Rooms outdated - bad lighting (sucks when you're trying to do your makeup), no microwave/ fridge, limited parking and super uncomfortable beds.
Great time with very helpful staff. From the front desk to the valet parking, everyone was very friendly and helpful.
The pool. Didn't get the room I reserved, didn't get the late check out I requested month in advance.
Staff very friendly. Great location. Breakfast was very crowded. Hard to find places to sit. Took a long time to get the car out.
Great location for anyone attending an event at the convention center. The complimentary breakfast is great - huge selection of food. They also offer a managers reception in the evening with snacks and complimentary beverages (including beer!) We stayed in 2 separate rooms because of a mistake made by the hotel. When I made our reservation we were booked in two room types...so we had to check out of our first room and move to a second room, which was a huge inconvenience. The cleanliness of both rooms was seriously lacking - our first room had a blood stain on the duvet and something sticky splattered on the bathroom light switch. The second room had stains on the towels and something gross splattered on the wall next to the toilet. Definitely not up to par for a ~$200/night room!! I never really felt comfortable or clean during our stay. Also, parking at the hotel is $37/night --absolutely RIDICULOUS. Next time I'll probably stay at the Hyatt across the street.
JUST A QUICK TRIP TO DENVER FOR BUSINESS. THE STAFF WAS VERY COURTEOUS. GAVE ME A ROOM CLOSE BUT NOT NEXT TO THE ELEVATOR (NICE FOR SECURITY). VERY, VERY COMFY BED...AND THE TOILETRIES SELECTION WAS NICE. (WHY DO I NEVER REMEMBER MY OWN SHAMPOO?)\n\nQUICK WALK TO 16TH AND ALL THE GREAT RESTAURANTS. HAD WORKING BREAKFAST IN THE HOTEL RESTAURANT. GOOD FOOD, UNOBTRUSIVE STAFF WHO KEPT THE COFFEE FILLED! FRONT DESK STAFF HELPFUL IN GETTING TRANSPORTATION OR INFO WHEN NEEDED.\n\nWOULD DEFINITELY STAY THERE AGAIN WHEN I'M BACK IN DENVER.
Didn't spend a lot of time in the hotel. The hotel fit my needs.
The beds were very comfortable the pool and spa clean. The hotel was in a good locatoin to most city center activities. I would stay again for any football or basketball games or any city center activities. I would not use this hotel if I had a car, there is no parking
Central location to downtown area made walking easy, exploring fun. Coureteous staff, quick check-in and out, and comfortableclean rooms makes this a hotel on my 'stay again' list. Great Cobb salad in the bar too!
This was a GREAT find for our family located VERY conviently in downtown Denver within a 2 block walk of the central part of the 16th street mall and therefore ALL of downtown. The staff was terrific, hotel was clean and our room was FANTASTIC. It was clean and comfy and had a terrific view of the mountains and court house. The pool area was nice and we had a great stay.
We came for a hockey game and this hotel is in a great location. Room was comfy, bathroom well equipped. Breakfast was mediocre. 16th St. mall is only 2 blocks away and Denver public transportation made it convenient for everything.
Enjoyed our stay very much. This hotel had everything we needed to enjoy a family getaway! The hotel was clean and the staff was very helpful and cheerful. 16th St. Mall just a couple of blocks away. Nice casual restaurants close by so we didn't eat at the Marriott restaurant. Would definitely stay again.
Very nice hotel with VERY comfortable beds with down pillows, comforter, and mattress pad. You won't want to leave your cocoon of down. They delivered a mini fridge to our room when we requested it. The staff were courteous and friendly. Good location, only 2 blocks from the 16th Street Mall.
The staff from the time we drove up to Valet, to check in, and any questions we had were answered in a timely and professional way. I thoroughly enjoyed my stay in Denver and would not mind staying at the same place again, whenever I do make another trip out to Denver.
We were given a very luxurious two bedroom, three bath suite with wet bar for our family of four....what a GORGEGOUS room!!! We had a wonderful time...pool and fitness center are nice, as well.
Loved the location. Right near lots of shopping and near the shuttle bus that moves all the way around down town Denver. We didn't take advantage of the hotel weekly activities but it was nice to have the option of being social in the evenings and getting solid breakfast in the morning. Would love to stay here again in the future. The couch in the room was fairly stiff. Restroom door is sliding and doesn't actually lock. Shower also doesn't close, was a standing shower.
Big room Staff states one thing and/or does one thing clean, but does/or do something else.
6 blocks away from downtown; saved $80 a night compared to conference venue hotel, walking six blocks well worth the savings.
The hotel was clean, the staff were friendly, and there was free full breakfast. The location of the hotel was just a bit too far from downtown, requiring a walk through a busy traffic area. There were no restaurants nearby or in the hotel, necessitating a walk in the dark.
I got a pleasant welcome. Room was ready. Great morning coffee
N/A Made the reservation through kayak at booking.com. the cost was supposed to be $150 for the night... I asked the front desk for a receipt and they put it off on booking.com, never received the receipt from booking, but there was a charge from Hilton.com for $235 on my card 2 days later when I checked. Front desk staff effectively told me to pack sands, then took us for an extra $70. This is not the first kind of issue I've had with kayak s 3rd party hotel booking, it has to get better or im done using kayak for hotels.
The staff, specifically Stefan Stefan, were really wonderful. The art in the lobby and on the floors was brilliant. The room was comfortable, the bed was great. Loved the Neutrogena products in the bathroom Somebody missed a spot vacuuming. There was a nasty little pile of fingernail clippings in the corner of the room by the window. We valued our privacy and our time, so we didn't ask anyone to come up and fix it. But that definitely detracted from the stay. Otherwise, pretty darn good.
Great location new hotel great value for your money