Honolulu Hoteller

Fordeler: The building and the location

Ulemper: First of all, the bed had a sunken mattress that seemed to have been there forever. I have a disc herniation on both the neck and the back and the bed just killed me. I'm sure the previous guests had complained but a bit shocked that it wasn't replaced.....or maybe all the rooms had same sunken mattresses. For us, terrible mattress. Secondly, the pool was way too small.

Fordeler: When we first pulled into the valet, I reached for my bag out of the back of the vehicle and was told, "Please let me get that. You shouldn't have to lift a finger here at the Trump." That sense of service and attention to detail defined every aspect of our stay. The facilities and service were top notch.

Fordeler: Centrally located hotel with a very popular restaurant/bar located on the ground level.

Ulemper: This is a very busy hotel that lacks a "real" lobby. Some people might not even notice this, but it may the stay feel odd, sort of unofficial since the only time we interacted with any staff was when we checked in.

Fordeler: Location, cleanliness,amenities,value

Ulemper: No dislikes

Fordeler: I love the location ...so close to everything !

Ulemper: The fact that the outside air con unit was just below us &!it was VERY noisy ! The fact that as a paying guest at the hotel, we couldn't book a table at dinner time in DUKES ! Also upset that there is no longer the 'all you can eat' buffet in the evenings!

Fordeler: Great location on the beach.

Ulemper: Some of the staff tried but didn't know basic things. Elevators have a strange call system and are very slow and crowded.

Fordeler: Smack dab on the beach in the best part if Waikiki. Staff was super friendly. Pillows were the best.

Ulemper: Pool area too small.. Difficult to get a chair. Piol, hot tub closed too early. Bar so crowded difficult to get a place to sit.

Fordeler: The staff was amazing!!! Everyone was willing to go the extra mile to help out. The location is amazing and in the heart of Waikiki!

Ulemper: Wifi Connectivity is limited to 3 devices and customer support cannot change this. The lack of a full bath tub was disappointing.

Fordeler: Excellent location. Nice that there is an available laundry available. Decent size rooms. Friendly staff.

Ulemper: Not crazy about Duke's. Mediocre food and service. Pool area is on the small side.

Fordeler: Comfortable, clean, and excellent location. Hotel restaurants are good and have a great view of Waikiki beach.

Ulemper: The gym is almost nonexistent.

Fordeler: Beliggenhet, renslighet, fasiliteter, verdi

Ulemper: Ikke dårlig

Fordeler: Flott beliggenhet på stranden.

Ulemper: Noen av de ansatte prøvde men visste ikke grunnleggende ting. Heisene har ett merkelig ring system og er veldig sakte og overfylt.

Fordeler: Smack DAB på stranden i den beste delen hvis Waikiki. De ansatte var svært vennlige. Putene var den beste.

Ulemper: Bassengområdet var for lite.. Vanskelig for å få en stol. Piol, badestamp stengt for tidlig. Bar så overfylt vanskelig å få et sted å sitte.

Fordeler: 1k luxury suit that was definitely spacious

Ulemper: Truly needs a face lift. Out dated and tired.

Fordeler: 1k luksus passer som var definitivt romslige

Ulemper: Virkelig trenger en ansiktsløftning. Utdatert og slitne.

Fordeler: Free beach towel, mat, sand toys available. Fresh pineapple juice in the mornings was great. Breakfast was good, but selection is the same every day.

Ulemper: Lighting in the hotel room was very poor overall. Must valet park for $32 a night or park at a meter. (This is the norm for the area though.)

Fordeler: Service was amazing! From the minute we dropped off the car with Valet, had very friendly caring staff.

Fordeler: Very close to beach. Decent continental breakfast. Beach chairs and towels available.

Ulemper: Lighting in our room was terrible - very dim and with no light in the entry area. Air conditioning is underpowered and can't keep up with Hawaii sun.

Fordeler: It's right by the beach most people wouldn't even know

Fordeler: Gratis strandhåndkle, matte, sandleker tilgjengelig. Fersk ananas juice om morgenen var flott. Frokosten var god, men utvalget er den samme hver dag.

Ulemper: Belysningen i rommet var veldig dårlig generelt. Må betjent park for $32 per natt eller park på automaten. (Dette er normen for området.

Fordeler: Det ligger rett ved stranden de fleste vil ikke engang

Fordeler: - proximity to beach - known hotel chain

Ulemper: - based on the positive reviews and high price, I thought this would be better; - first time to Honolulu - I thought the location would be better; - move on - there's lots of better choices

Fordeler: All of it

Fordeler: Closeness to the beach

Ulemper: When we arrived to our room, the city view was a view of the parking garage, actual a parked car was about 3 feet from our window. It was NOT a city view which I booked. When we called the front desk, we were advised they were completely booked and had no rooms available elsewhere. (We looked online and it did indicate there were rooms available for the night in a better location.) We were told we would be upgraded to a partial ocean view, but not until the next night. Also, there is an additional $30 charge per night for staying at that location, we were not advised of that until we were checking in. We also had to pay an additional $47 per day for valet parking which we also were not advised of until we checked in. The rooms are run down and carpets are old. In the high traffic areas the carpet had creases in spots, enough to cause us to trip. We had a negative encounter with one of your valets, we lost the valet ticket that was on the key, when we returned, they made a big deal of it, told us that we should have kept it on the key ring. Not good customer service especially after charging $47 per day!!!. This is a Marriott Resort and we booked it because of the name and our expectations were not even remotely met... Marriott should evaluate this location, both the desperate need of renovation and some of the customer service. If it's not going to be renovated soon, then charging appropriate hotel/motel rates and advertise appropriately.

Fordeler: Nice location and only steps to beach!! Lots of activities and shops.

Ulemper: Bathroom was not properly cleaned on arrival. :(

Fordeler: I liked that it was in the center of all the action and right by the beach

Fordeler: Location, Bar and restaurants, hotel layout.

Ulemper: Parking and resort fee add over $60/day.

Fordeler: Terrific location, terrific service

Fordeler: The location is acceptable and very close to the beach. Depending on where your room is located you might be impacted by the pool activity and noise.

Ulemper: I didn't like the fact that you get a room rate online, but when you arrive there are extra fees (Resort Fee $30.00 a day, and if you valet park a vehicle, it is $37.00 a day). The fees are not necessarily hidden, they are just not posted on the daily rate schedule. You find out when you are checking in. I have stayed in Honolulu many times and these fees are normal for most of the hotels. Hence, it would be better to show all of the rates and fees that are associated with your stay, so that you can make an intelligent choice in your selection of a hotel,

Fordeler: Close to beach and multiple shops and dining.

Ulemper: Rooms could use microwave

Fordeler: Everything

Fordeler: The hotel is great. It is clean with a friendly staff and located very conveniently.

Ulemper: My only complaint and my warning for folks booking here would be that the price is definitely not what you see. I booked my rooms on Kayak and paid in full at booking. When I got to the hotel I was told that there was a $30/ day + tax charge for staying in the hotel. To self park in the hotel parking garage is $35/day or you can valet park for $37/day. The additional $65+/day adds up quickly. Just a heads up. Otherwise the hotel was lovely.

Fordeler: I enjoyed checking out of this hotel and telling them how I felt about our stay

Ulemper: I liked none of this experience

Fordeler: Great last minute stay here!

Ulemper: I was really bummed that on the day we checked out, we couldn't use the pool at all. Didn't get to spend a lot of time there, because check in the day before was not until 3pm.

Fordeler: Adults only Pool. Beautiful room. Great Bar service at pool.

Ulemper: drunk lady from Chicago in Pool.

Fordeler: We stayed in an ocean view room. The view from our room and the pool was lovely. Great room service. Soft linen. Nice tv. Room is just ok for the price.

Ulemper: Infinity pool for adults only. Internet connectivity in and out.

Fordeler: - Interior design and grounds right on the beach - Adults-only pool - Friendly, professional service - Great hotel entrance - High speed elevators - Rooms were clean and good, but not luxurious

Ulemper: - Resort charge of $31/day seemed steep for wi-fi usage - Breakfast buffet of $28/person was overpriced for the quality

Fordeler: Overall very gd!! Infinity pool was perfect!

Ulemper: Our room card was not working eventhougn we have not rven checked out. So we wasted our time wating security and got new card etc..

Fordeler: Even though it was only 1 night. It was amazing! I've stayed at the Sheraton Waikiki before and each time it just keeps getting better and better.

Fordeler: View, location, pools, spa options

Ulemper: The line to check in/out was very long.

Fordeler: The adults only infinity pool. Amazing!!!! 10/10 The location 10/10 This is my second time staying here after visiting 2 years ago with a friend. The most trip with my fiancè. The price seems expansive however I can assure you it's definitely worth it. The pool and location best in Waikiki. We had a standard city view room. And the room was a decent size with all standard features. The location and adults only pool, make this the best hotel I've stayed at. They also have a great kids pool if traveling with a family, with slides.

Ulemper: Loved everything.

Fordeler: Kun voksne basseng. Vakkert rom. Flott bar service ved bassenget.

Ulemper: full dame fra Chicago i bassenget.

Fordeler: Vi bodde på et rom med havutsikt. Utsikten fra rommet vårt og bassenget var nydelig. Flott romservice. Mykt sengetøy. Fin tv-en. Rommet er bare ok for prisen.

Ulemper: Uendelig basseng kun for voksne. Internett-tilkobling inn og ut.

Fordeler: The air units from other building were roaring loud. Could NOT hear the ocean at night,day, anytime .lNo hotel shuttle. Nice rooms, little itchy. Excellent friendly staff.

Fordeler: It had free breakfast.

Ulemper: The hallway leading up to the room smells.

Fordeler: The hotel is nice. Not much for restaurant/bar/pool but the complimentary breakfast was good and the location to the beach was good. I highly recommend using valet service...spend the $ and avoid the hassle of parking off-site.

Fordeler: Hotel was closer to the Waikiki beach. Staff were friendly. House keeping was good.

Ulemper: Rooms are cramped. There is mo space to move about freely in the room or to keep your bags and open them comfortably.

Fordeler: Awesome staff!

Fordeler: Luften enheter fra andre bygningen var buldrende høyt. Kunne ikke høre havet om natten, dag, når som helst .lNo transporttilbud fra hotellet. Fine rom, litt nervøs. Utmerket vennlig personale.

Fordeler: Det hadde gratis frokost.

Ulemper: Den gangen fører opp til rommet lukter.

Fordeler: I enjoyed the atmosphere of the hotel! With the splendid room and quiet location, the hotel was as enjoyable as the destination!

Fordeler: The location is awesome, close to the beach, close to shops, entertainment etc.

Fordeler: Customer Service and plenty of amenities for kids. We stayed at Kalia tower and it was very pleasant to go in and out.

Ulemper: No floating tubes allowed in the pool.

Fordeler: Location was great. Close to everything.

Ulemper: Valet parking was slow. I paid for it , but could have self parked faster. The Valet scanner to call for your vehicle never worked and only seemed like one valet working at any given time. Calling down to preorder valet service did not work either.

Fordeler: The room space and the fact it had a kitchen.Staff was friendly. Grounds were clean and beautiful. Walking distance to shopping and Waikiki.

Ulemper: Construction next door, noisy. Remodel of one elevator made it a horrible wait each time you needed one!

Fordeler: Location

Ulemper: Front desk staff were unorganized and rude. Room we bioked was not ready and wecwere given the run around

Fordeler: The location and the view was good.

Ulemper: no cork screw in the room; you need to go to front desk to get you wine opened and Starbucks closed super early.

Fordeler: Many type of restaurant, pool and shop.

Ulemper: If possible, more smoking space would be appreciated.

Fordeler: The Accommodation

Ulemper: Knowing we had five in the room there was not any blankets or sheets for the extra bed

Fordeler: Location location location. I have to say the staff were on point on every questions and requests I made.

Ulemper: For a resort they had a pull out bed. Compact size room.