Hoteller i Honolulu

Fordeler: Overpriced but good

Fordeler: Everything was great

Ulemper: None

Fordeler: everything perfect

Fordeler: Great staff, location and other guests. In room breakfast was also great.

Fordeler: 1k luxury suit that was definitely spacious

Ulemper: Truly needs a face lift. Out dated and tired.

Fordeler: I can’t say enough about the staff! Always went extra mile for any needs.

Fordeler: Walk straight to ocean!! Our flight wasn't until evening, but they allowed us to keep our bags with them and the use of pool/shower/lounge area. Staff helpful in booking tours. The best room I've stayed in!!!

Fordeler: We loved the location of the property , the apartment was excellent , recently refurbished and serviced daily.

Ulemper: The pool is located behind an old apartment block.

Fordeler: Great great location! Facing the Waikiki beach everyday! Totally cozy stay! You could get everything you need whatever the facility or the grocery. Nice staff. Much events in the lounge. Definitely will recommend to my friends. And will be my next Honolulu vacation stay!

Fordeler: Ut fra Waikiki, rom utsikt

Fordeler: Dette er et fantastisk anlegg. Jeg koste meg under oppholdet

Ulemper: noe jeg ikke liker

Fordeler: Personalet i resepsjonen, høflig profesjonelle ansatte i baren, hoved-lobbyen vennlig og hjelpsom

Fordeler: Staff accomadate late check out

Ulemper: Balcony

Fordeler: Location. Ocean view. Nice restaurants. Friendly staff.

Fordeler: Conveniently located at the Marina, beautiful views from the hotel room. Friendly staff, self parking. Free 2 bottles of water every day. We got a room with good view of the lagoon next door and can easily enjoy the Friday fireworks in our room.

Ulemper: The parking space in the garage is a little too small for SUVs. And its hard to get a spot later in the evening.

Fordeler: The staff was very kind, the hotel was clean and the room was spacious

Ulemper: Nothing. Everything is very good.

Fordeler: Perfect Hotel fantastic service will be back for sure !

Fordeler: Front desk staff were absolutely superior in every way: totally guest-satisfaction focused, exceedingly kind, determined to meet guests' exceptional needs, efficient in matching hotel room availability to guest preferences, and effective in minimizing wait time checking in and out...

Ulemper: Nothing could have been improved upon!

Fordeler: Excellent view and beautiful swimming pool, very enjoyable with a cup of cocktail while sunset.

Fordeler: Ocean view is good. Easy access to shopping mall, either by shuttle or by walk.

Ulemper: Shower pressure was weak. Mirror is nor firmly sticking. Coffee maker is not working well. Home bar basic equipments such as dish, knife and folks are not ready. Bed is quite soft. Beach access is not possible. Buffet glass cleaness was not good.

Fordeler: Friendly staff Shuttle service

Ulemper: Location is good if you want to be near Ala Moana a little far from Waikiki.

Fordeler: Accomadated a late check out

Fordeler: The location was great. Beautiful view of the room. Free parking. The pool was very nice and beautiful.

Ulemper: The front desk was inefficient. There were only two staffs in the afternoon, and it took us too long to check-in.

Fordeler: Very good ecerythings!! View is best of best in hawaii!

Fordeler: De ansatte og growns er utrolig

Ulemper: Den dolidpin og Turtle stridsvogner, alt for små for dem å leve

Fordeler: Everything! Room condition, friendly staffs, pools, location to beach, restaurants, dolphins. Best hotel in Oahu!

Ulemper: I wish to stay upper level with Lanai next time!

Fordeler: Hotel's location was very good. (Not very crowdy, but had a good beach, restraunts) Service of hotel was very good and staff was very kind.

Ulemper: Little bit cheap. May need more shuttle

Fordeler: Hotel staff was amazing ( from valet, bell desk, housekeeping) a huge shout out to our front desk help she was beyond amazing helping us check in , and recommendations of things to do on the island and made us feel welcomed.

Fordeler: private, dolphin, beauty, relaxed

Fordeler: Staffs who deal with customer professionally but also friendly as this is small hotel compare with ones in Waikiki. They are more likely trying to help and making my vacation joyful and happy.

Fordeler: House keeoing & service

Ulemper: Nothing

Fordeler: Nice room Good food & music Nice beach & dolphins

Ulemper: Nothung

Fordeler: Everything is perfect

Ulemper: Nothing

Fordeler: The staff was very welcoming and helpful always. The food in their restaurants was excellent and the privacy and calm environment were superb!

Fordeler: I loved the room so much. I almost didn't want to leave it except we were in Hawaii and should leave the hotel room for beauty all around.

Ulemper: There wasn't an elevator in the garage for self-parking which made it a bit of a struggle to get to the ground level to walk into the hotel with our luggage.

Fordeler: service

Fordeler: The food is excellent. While parts of the facility are outdated, it is well maintained and the attentive staff makes up for the slightly dated appearance. The beach is awesome.

Ulemper: The pool should be larger. The poolside menu could use some more pizazz and creativity.

Fordeler: Alt: - God service - Bra rom - God beliggenhet - Resirkulering søppel (sjelden å finne i USA) Fantastisk, anbefaler det til alle.

Ulemper: Ingenting

Fordeler: Best service ever!!!!

Ulemper: Not one thing!

Fordeler: Kindness, sensitivity

Ulemper: Nothing

Fordeler: Luxurious suites. Attention to detail.

Ulemper: Nothing really although the pool bar was not easily accessible.

Fordeler: Luxury, Privacy, Services, View

Ulemper: Nothing

Fordeler: Concierge, service and amenities. Hotel employee at concierge was especially very good. Pool service was good. Infinity pool was nice. Breakfast was good with lots of variety. Room size and balcony a good size.

Ulemper: Furnishings a bit dated but service makes up for it.

Fordeler: The staff is polite and helpful, especially the concierge. When we book the tour, the man works as a concierge is super nice and patient. Also, the room was great and quiet despite the noise outside. The facility like swimming pool and gym is also good.

Ulemper: I ordered four in-room dinings including sushi, pancake, fruits, and sukiyaki. I can say the fruit with yogurt is pretty good. But the rest of them needs some improvement. They look good but taste just so so.

Fordeler: Everything was satisfactory, but the service, facilities and the kindness of the staff were really good.

Ulemper: I was very satisfied.

Fordeler: Staff welcoming and very pleasant , from first greeting to housekeeping. We were offered an upgrade at a substantially reduced cost . Amazing views , fully equipped kitchen , 3 comfortable bedrooms , all with views over Waikiki beach . Apartment was serviced twice daily . Concierge gave us each beach bags daily with towel , fruit and cold water . Would definitely come back .

Fordeler: Location staff amenities all excellent

Ulemper: N/a

Fordeler: All staffs are kind.

Fordeler: When I going out to the beach, hotel 1F concierge lend me towels, bottle water, and fruit in a bag. There is a kitchen, so I can cook simple dishes.

Fordeler: Everythin was great. Staff, cleanliness and rooms.

Ulemper: None

Fordeler: You can totally enjoy the high quality of facilities, service and also care from the staff.

Ulemper: I stay there at 11-15-11/17, there is a ANA HONOLULU MUSIC WEEK show on 11/16 12:00, but when I ask the staff from front desk, she kept telling me there is no any performance during the time, after that I showed her the information on the website, she still acclaimed that “The Ritz-Carlton Waikiki Lau’ula Park” is not The Ritz-Carlton Waikiki’s property. Fortunately, the member from Ground floor kindly show me the way to the park in person.

Fordeler: The pool was nice

Ulemper: The staff wasn’t the best. We stayed at the ritz at Rancho Mirage and they were much nicer and more helpful.

Fordeler: Bed was very comfortable

Ulemper: Should have a shower room for the gym.

Fordeler: Elsker beliggenheten og rommene er rene og personalet var fantastisk! Absolutt anbefale til alle reisende til Waikiki.

Fordeler: Great location, staff, bar and place looks nice.

Fordeler: Food was exceptional... Coffee superb …Live music every night a real vibey hotel…

Ulemper: Just the weather…

Fordeler: Great location. Modern design

Ulemper: No

Fordeler: Ambiance & Decor

Ulemper: It's a little far from the beach

Fordeler: Great location. We booked the corner room and it was spacious and comfortable for our family of 4. We really felt at home and the room had a nice ambience about it. Front desk staff was friendly and helpful.

Ulemper: We needed to call for house keeping a couple of times as we came back with the room untouched.

Fordeler: Staff were warm and fantastically helpful. Location was perfect. The hotel environment was amazing. Ron was so helpful in supporting my wife and I to organise day tours.

Ulemper: The resort fees.

Fordeler: Clean rooms spacious without being large.

Ulemper: Pool area way to small for the number of guests.

Ulemper: Bed was too soft

Fordeler: The staff they were very nice and helpful

Ulemper: Rooms are kinda small

Fordeler: LOCATION

Ulemper: 1) The beds are too low. 2) TV signal is bad, 02/02/2020 was super bowl Sunday. we can not watch half time show. 3) When we check out on the bill showed two days parking charge. We did not park car there. We did not have rental car for this trip.

Fordeler: Location

Ulemper: View

Fordeler: Beliggenhet, ansatte og sykler

Ulemper: Sengen var litt gammelt. Trenger oppdatering.

Fordeler: Nydelig polert gulv og en nydelig elegant innredning. Rolige og vakre. Vil komme tilbake snart!

Ulemper: Wish there was a coffee shop and other inexpensive breakfast options

Fordeler: Location away from hustle/bustle of Waikiki, cleanliness and modern design of rooms, very comfortable bed, views of Diamondhead and partial view of ocean.

Ulemper: Ocean views are not truly full ocean views - partial only. The lone elevator was intermittently working during my stay, which makes things challenging staying on a high floor. Breakfast only had coffee/tea and pre-made items.

Fordeler: Lovely hotel in a fantastic location, close to the action in waikiki but far enough away that its quite. Best beach in Honolulu a stones throw away also. Staff were absolutely fantastic, so friendly and on hand if you needed help with anything. Rooms were spacious and we had a great view of the morning sun and diamond head.

Ulemper: Nothing really I didn't like. Only slight thing was 1 elevator to serve the rooms so might have to wait for it if it's busy but that's only minor thing.

Fordeler: Clean, comfortable, good style, fast and informative check-in. Resort fee includes access to some useful amenities and valet parking. Location is in a quiet area, and 10 minute walk to start of main Waikiki beach.

Ulemper: Room was across from the elevator, and it was noisy. Cleaning staff started at 8 or 8:30am, and no seal around the door to limit or reduce the noise coming into the hotel room..

Fordeler: The room was a decent size and our view of the mountain was gorgeous. I was a huge fan of the sliding doors to the balcony, we liked to open them to let the breeze and ocean air to come through. That high up you don't have to worry about bugs. The hotel offers beach towels and chairs that you can borrow, and the cold water station was nice to fill with the free water bottle they give you.

Ulemper: The hotel is on the further end of Waikiki beach so it is quieter, so that was nice, but in the end I wish we had stayed somewhere actually on the beach. We got the premium ocean view room with a king bed, but we ended up with two queens and view that was more of the mountain. There is another hotel that blocks the view of the beach. For the price we paid, we could have stayed somewhere more centrally located, better beach access, and with a pool and bar.

Fordeler: Downtown Beaches Cafes

Ulemper: Expensive Accomodation Too expensive Just crazy

Fordeler: Excellent location - on Waikiki but far enough away from the big hotels to avoid the huge crowds and commercial shops.across from Diamond Head so gorgeous view. Balcony was lovely extra.

Ulemper: There was no restaurant even for breakfast. The restaurant closest was exorbitant - Hau Tree Lanai. Very pretty but ridiculous prices. Travel into town instead ! Also the room smelled - I thought it smelled moldy from the sea, it bothered me most of the time.

Fordeler: Great quiet area but still very close to Waikiki.

Ulemper: I wish they offered a hospitality room to shower/freshen up after you check out.

Fordeler: Great location for a quiet time close to Diamond Head and within walking distance to Waikiki but not in the thick of activity. Our room had a view of both Diamond Head and the ocean (and the hotel next door, but that was OK). Friendly, helpful staff and very clean rooms with lots of space.

Ulemper: Bed sagged. Had Superbowl party on floor above us at time when my husband was ill--we were invited but, of course didn't go. It was nice of them to have a party, but we came there to be away from such.

Fordeler: Basseng. Water front. Restaurant.

Ulemper: For mange arbeidere prøver å få deg til å registrere deg for timeshare. Ingen familie på badet.

Fordeler: Utmerket opphold generelt.

Fordeler: Stranden og den varme havbrisene Servicen var utmerket.

Ulemper: Trafikk og køer i Honolulu.

Fordeler: Sentrale beliggenhet i forhold til andre turistaktige områdene

Ulemper: Altfor mye vekt på også deltidsleie kjøp!

Fordeler: PARKERINGSVAKT service, vedlikehold, innsjekkingen var flott.

Ulemper: Likte ikke altfor mye ... hadde, utsikt over byen ... men ikke by bare veggen ..også var i 3. etasje.

Fordeler: Beliggenhet, restauranter, rom, basseng, boblebad

Ulemper: Pris

Fordeler: Location was perfect! Staff was wonderful.

Fordeler: Location, breakfast

Ulemper: We didn't have a view at all from our room. The building beside the hotel is blocking our window so we needed to close the window during our whole stay.

Fordeler: Everything about this place is incredible

Fordeler: Location

Ulemper: Resort fee too high

Fordeler: View was awesome and every staff at the hotel was kind except restaurant. Location is also great.

Ulemper: Whenever I opened the windows, the smell of the roast or something bothered me. And restaurant's staffs were unkind while the other staffs at the hotel were kind.

Fordeler: Staff were helpful and friendly from the time we walked in. We were upgraded to a partial ocean view room which was a wonderful surprise

Fordeler: Perfect location- great happy hour. View from our room (partial ocean view) was lovely.

Ulemper: WiFi was up and down. Resort fee is very stee.

Fordeler: Beautiful room, staff were exceptionally accommodating & friendly. Food was awesome. Special mention to Stanley and the Voyager Club team and Nicole, the tours & activities coordinator.

Ulemper: The gymnasium needs upgrading - badly.

Fordeler: Everything, but especially the free shuttle (open air trolley) which goes to another beach, the mall, zoo, and Diamond Head. It was raining and the trolley has plastic that rolls down to cover the trolley window openings.

Ulemper: $40/room resort fee charge added to the bill (not prepaid). We only stayed one night and the fee could be per night.

Fordeler: Location

Fordeler: The staff was friendly and the location was good.

Ulemper: The hotel is old. It does not represent a 4 star hotel.

Fordeler: Location and pool were great. Breakfast was great

Ulemper: Beach Area was small but typical of wai Kiki

Fordeler: I nærheten av severdigheter i Waikiki.

Fordeler: Excellent stay, great location and big rooms.

Fordeler: Room, great view

Ulemper: Ho hum pool, no beach access

Ulemper: A bit pricey. Too many babies in pool. Should have an adults only pool.

Fordeler: Location and free breakfast

Ulemper: no.

Fordeler: Great hotel and very accommodating staff.

Ulemper: Nothing, would stay again.

Fordeler: free breakfast and happy hour reception

Ulemper: no

Fordeler: Everything was exceptional here, from start to end.

Ulemper: There was a protest nearby but the high floor I was on made it ok

Ulemper: Much too expensive for an Embassy Suites

Fordeler: location is great food nice

Fordeler: Great location-close to the ocean & walking distance to Waikiki restaurants & entertainment; loved the breakfast & evening reception included in the rate.

Ulemper: Everything at this hotel was wonderful, so there was not anything I did not lie.

Ulemper: The room was dirty and outdated

Fordeler: View, location is close to the restaurants and beach

Ulemper: Toooo many kids! Breakfast was redundant, very expensive valet service

Fordeler: Great location, beautiful decoration, kind staff and comfortable rooms with some conveniences and noise-canceling windows.

Ulemper: Overpriced restaurant.

Fordeler: The security guard was cool and the maintainance guy was cool.. That's it

Ulemper: Front desk, the room, and the hidden fees.. Wifi cost 12$ They hold 100$ Practically everything else.

Fordeler: So much!!! The staff was SO nice. Received a pineapple juice upon arrival, the staff invited us to wait in the lounge and sit down to check us in, and they accommodated our early check-in AND a room upgrade! Location is excellent and central, there is a bus stop right outside hotel. Attached coffee shop is excellent (get the banana bread!). There is always freshly infused water jugs and a water cooler to refill our Swells. We REALLY loved this hotel and highly recommend.

Ulemper: Bed was a little too soft for our preference and pillows were dinky.

Fordeler: open city view from 8th floor, nice balcony, good location

Ulemper: the hotel name surfjack a little misleading, small pool small lobby, expensive restaurant, vallet parking not the best quality. if you are a old couple and you stay for longer time I recommend to pay a little more and stay e.g at Alohilani resort.

Fordeler: Location

Ulemper: Rooms a little small and needs updating especially bathrooms

Fordeler: A good vibe about the place. Pool is spectacular Staff very polite and helpful Nicely appointed bedrooms

Ulemper: Restaurant ambiance was not as good as the rest of the Hotel, particularly the seating at the rear. You're charged a daily activities charge for stuff that most hotels would give you for free anyway. Cocktails very expensive. No free continental breakfast just tea and coffee. Location central but not great (15 minutes walk to Waikiki beach).

Fordeler: I liked how nice they were. Literally they gave us a hospitality room to rest before our flight free of Charge. The bartenders and staff were super nice

Ulemper: The fact that we had to leave and didn't see more of hawaii

Fordeler: Design, size of property, warmth and professionalism of staff. Value is great and since I live on another Hawaiian island, I liked the location, a somewhat quiet area of Waikiki but very close to the action. Great for LGBT travellers as well. You are far enough from the madding crowds and most of the guests were warm and friendly.

Ulemper: Pool needs to be heated and music is too loud. Also, (and I wish this was at every hotel), the shower was a bit complicated and took time to figure out how to properly adjust temperature, etc. Instructions would be helpful. Also, I called to find out where the channel guide for the tv was located and Front Desk did not know. Remodel those elevator cabs.....yuck!

Fordeler: This place was great for us being the budget travellers. The room was a little out dated but it was clean, spacious and had everything we wanted. I would recommend this hotel!

Fordeler: Exceeded expectations in every way possible! Amazing upgrades for my birthday including an incredible pool view and a bottle of champagne! I'd definitely recommend this hotel to anyone wanting to stay in Waikiki!

Fordeler: Great location, lovely staff, fantastic preservation of an original Hawaiian midcentury hotel! They sponsored a fantastic local walking tour guide too. These guys are great! Excellent vibe.

Ulemper: The Australian dollar is pretty weak against the US dollar at the moment, so it was a bit pricier than I would have liked. Not the hotel’s fault though.

Fordeler: As a local resident, they dropped the resort fee for me and gave me a discount for park. Much mahalo. We stayed from time to time and the people at the front desk all recognized us.

Ulemper: Nothing.

Fordeler: Beliggenhet og service

Ulemper: Så mange barn og ikke nok stoler og parasoller ved bassenget

Fordeler: På stranden

Ulemper: De tar betalt for en strandstol 45.00 daglig. Veldig overfylt ved bassenget, og basseng er svært liten.

Fordeler: Virkelig bra rom og service.

Ulemper: Treningsstudioet var ikke bra!

Fordeler: Det historiske, klassiske hotellet, det har fremdeles den beste

Ulemper: Ingenting

Fordeler: Stranden atmosfæren

Ulemper: Alt annet

Fordeler: Utmerket beliggenhet i forhold til tilgang til stranden, butikker og spisesteder.

Fordeler: Location, staff, free events, shared pool at the Sheraton Waikiki for kids.

Ulemper: There's construction going on next door at the Sheraton Waikiki and a water main broke and we were told the hotel would lose pressure around 12-4am which was not a problem for us since we were sleeping. Overall, would stay here again!

Fordeler: Staff at breakfast. Relaxing ambience of the hotel. Location. Mai Tais

Ulemper: Significant litter and food waste found left around the pool area daily. As a returning guest, it would be pleasing if welcomed back.

Fordeler: Obviously it was the location and historical significance of the hotel.

Ulemper: The grounds surrounding the hotel are exquisite. The staff was very friendly and accommodating.

Fordeler: It's a beautiful hotel inside and out. The bed and the pillows are very comfortable. The bar and beach staff are excellent. The location is perfect for waikiki.

Ulemper: We arrived st 1500 on 14th November and checked out at 10am 16th November. Spending nearly $900 for our time in the hotel. We couldn't access wifi in our room and so were changed into a different room after spending an hour on phone to a tech guy to try to sort. Eventually moved rooms at midnight having had to pack up all our belongings. As we had moved rooms, the next day our room wasnt cleaned until we asked housekeeping at 15.30. The room had not been on the list to clean. By that time our plans for the day had to be changed as a result, this made for a less than relaxing afternoon. HIDDEN COST - On check out, we were charged $80+ for 'resort amenities'. The staff member showed us a booklet we had never seen before, detailing what is including with this charge, this - high speed wifi throughout hotel. - one keepsake photos with complimentary portrait session - complimentary one day rental of GoPro - unlimited local, long distance , toll free and international calls - bottled water - fitness classes, resort cultural classes:lei making, yoga, huiwai-traditional hawaiian sunrise ceremony, hula lessons -complimnetary bag of signature baked goods from royal Hawaiian bakery -10% off retail gift box item royal Hawaiian bakery - sealife entrance buy one get one free - and more We had no booklet in either of the rooms in which we stayed , nor was this presented to us upon arrival/check in. We would have loved to go to cultural activities and so this had really disappointed us. When we brought this up with the manager at check out, I was disappointed at the response. He waived 1x$40 for the lack of wifi and apologised for the lack of room cleaning, but I feel this wasnt good enough, given that the only amenities we benefitted from were four bottles of water, wifi in the room on the second day (although not at the beach which is where we were all day) and 3x complimentary cookies.

Fordeler: Great location was great. Hotel staff was outstanding

Ulemper: Pool area was small

Ulemper: Based on our room I'm surprised this is a 5 star hotel. The room was barely big enough for bed and the bathroom was so small you couldn't even reach the toilet paper while sitting on the toilet. Horrible experience for the price we paid.

Fordeler: The restaurant and food in the hotel restaurant are excellent. Breakfast on the restaurant patio was wonderful and the wait staff were prompt and quick to adjust. ( I say that because one morning there was a false fire alarm and so many guests came to breakfast all at once, so the staff and the kitchen were slammed. They handled it without missing a beat.) It is pricey, but it's Hawaii and expensive to import anything so I can comprehend that part of the cost.

Ulemper: Not a thing. The RHH is still the most elegant hotel on Waikiki. She quietly displays her history and past prominent visitors with pride. Her staff is cordial, kind and gracious with all guests. Her cleanliness and comfort are top notch. I have been blessed to stay in some phenomenal hotels with my job, but she rates in my top 5 with all of her attributes and qualities.

Fordeler: It was right on the beach.

Ulemper: The service was not very good, our room went uncleaned for serveral days, everything was beyond expensive, nothing was complimentary, our room was quite small and simple for a 5 star resort.

Fordeler: location and staff amazing

Ulemper: loved everything

Fordeler: Everything! Location. Staff, facilities.

Ulemper: No

Fordeler: The hotel is beautiful and staff were really friendly..

Ulemper: The room AC was not working. I called twice for someone to fix it and no one came. We had to get ready for an event and were sweating. My husband and I couldn't get comfortable and couldn't sleep.

Fordeler: The old Hawaii feel. I grew up in Honolulu in the mid 1950s.

Ulemper: The Mai Tai Bar is too modern now.