Hoteller i Honolulu

Ulemper: Badet hadde en skyvedør og ingen vifte. Ikke noe privatliv.

Fordeler: Fyrverkeri Show. Beliggenhet på stranden. Tilgang til 4 flotte bassenger. Utvalg av butikker og restauranter.

Ulemper: Utdaterte rom. falleferdige vegger/maling.Manglende møbler på rommet mitt? Heisene var virkelig gammel.

Fordeler: Alt

Ulemper: Ingenting

Fordeler: Det er på stranden

Ulemper: For dyrt

Ulemper: A/C hadde en volumbegrensningen forhindrer,

Fordeler: Var flott og tar pusten fra deg

Fordeler: Fin beliggenhet og avslappende

Ulemper: Bassenget skal være åpent til midnatt

Fordeler: Ocean.

Ulemper: Personalet er ikke veldig vennlige og kunnskapsrike. For dyrt.

Fordeler: Flott utsikt og vennlige ansatte

Ulemper: Litt dyrt.

Fordeler: Veldig fin og komfortabelt hotell. Enestående personale!

Ulemper: Ingenting negativt å si om dette hotellet

Fordeler: Flott beliggenhet ved stranden. Mange restauranter.

Ulemper: Hotellets tilleggsavgift $30 på toppen av regningen

Fordeler: I like that it’s literally by the beach. Kids loved the swimming pools and food. Everything is accessible, location is the best. Most of all, the hotel facilities match the beauty of Hawaii. It was our first time in Hawaii. The Hilton made it extra wonderful.

Ulemper: I didn’t like that it was not explained to me that the green cards for the towels must be turned in. We rented 3 rooms so we had 6 cards. We are used to leaving all cards in the room so we didn’t turn them in. So I was charged $120 for not returning the green cards.

Ulemper: Main pool closed entire visit. Had issues with noise from next door room, the adjoining door seemed to be made of paper, upon complaining they did comp some $$ at checkout

Fordeler: The room we stayed in at Diamond Head were so so. For the price we paid, the rooms could have been more updated

Ulemper: Rooms were outdated

Fordeler: Front desk, bell and valet staff were very friendly and helpful. Beautiful grounds.

Ulemper: Food prices in the resort were very high, even for Waikiki. Loud, loud, loud music playing every night until 10:30pm. Hard to hear TV in own room. Pools were crowded and dirty. Long lines for resort services. Beach was not as nice as Waikiki proper.

Fordeler: The staff was very helpful and friendly. We felt safe and comfortable. Easy access to shopping and restaurants.

Ulemper: We would have liked two sheets on our bed in stead of just a fitted sheet. There wasn’t a top sheet.

Fordeler: The grounds were very well maintained and beautiful

Ulemper: Very outdated rooms.

Fordeler: Beautiful amenities, spectacular view

Ulemper: More options in activity times. Pools were too cold to swim. More options for quiet relaxation

Fordeler: Location, staff, super comfy beds!

Fordeler: Great place if you don't want to leave and can afford to stay there and use all the bars and restaurants which we felt were pricey

Ulemper: too big a property- too far to walk many places where the prices for food and drink are more reasonable The tub filled up when you took a shower and the bathroom sink had a rusty drain

Ulemper: The selection and quality of property restaurants was disappointing.

Fordeler: Great place to stay. Enjoyed our visit.

Ulemper: The staff looked tired, clerical and unkind.

Fordeler: The hotel has beautiful grounds and a great location right on the beach. Even though we didn't have a beach view we had a view over the lagoon which was relaxing - at least we weren't looking at the brick walls of another building. It's a great place for a family vacation, although my husband and I were there by ourselves. We walked down the beach to other hotels and restaurants which took about 15 minutes and didn't really bother us. Next time we go to Honolulu we might think about staying closer to the centre of Waikiki.

Ulemper: We thought the Hilton's restaurants were a little expensive compared to other restaurants of equal quality in Waikiki.

Fordeler: The location and landscaping where great. I liked all the services and shopping. The pools where very nice

Ulemper: Parking and internet where expensive

Fordeler: Did not appreciate having to enter through the back door approach because we used the airport shuttle service. The staff was outstanding and accommodations above expectations for the price. Thought

Ulemper: Thought experience above expectations . Would have liked to enter at front with rest of paying guests. (shuttle). Vendor prices somewhat overpriced in adjacent shops. Would gladly return or recommend to others.

Fordeler: The view was spectacular! The water slides at the pool were fun.

Ulemper: The bathroom was very 1970's in both decor and size. The air conditioning could not be set below 68 degrees, even though the only bed covering was a down comforter. During out last two days there, the valets, housekeeping, and restaurant staff were on strike.

Fordeler: Relaxing yet plenty to do if you wanted to.

Fordeler: The staff was and everyone at the hotel was very friendly. Great room and view. The resturants were good and food was great. Would stay again.

Ulemper: I think that better preperation needs to be made when it rains at the luau. Our first night they cancelled the luau because off the rain and the second night we went it rained 20 mins after the luau started and everyone has having the super in the rain. Not very impressed.

Fordeler: Ability to arrange early check-in after return from Island cruise, and pleasant housekeeping staff

Ulemper: Overwhelmingly large

Fordeler: Great location for meeting, friendly staff, easy access to nice beach. Multiple shopping and dining options.

Ulemper: With the exception of the ABC convenience store, prices of most items (clothes, food, etc.) sold on the premises were absurdly high, e.g., $10 for a hot dog, $16 for internet in your room for one day, etc.

Fordeler: Excellent place, nice views,nice pleasant staff and would definately stay there again...

Ulemper: nothing...all good

Fordeler: I would highly recommend you to stay in this hotel.

Ulemper:

Fordeler: Beliggenheten

Ulemper: Pris

Fordeler: Elsker svømmebassenget og beliggenhet!!

Fordeler: Tidlig innsjekking forespørsel ved 12 nn

Ulemper: Kontinuerlig bygging i 17. etasje. Senger er ikke myke i motsetning til andre hoteller.

Fordeler: Bra beliggenhet

Ulemper: For mye heis støy i rommet

Fordeler: Prisen var ikke dårlig

Ulemper: Støy fra motorveien holdt meg opp om natten. Spesielt siden de ikke har ekte vinduer

Fordeler: Bassengområdet og restaurant med bar var fine

Ulemper: Rommene trenger en friskere utseende. IE. Vinduet luftventiler

Fordeler: Hyggelig bar.

Ulemper: Gamle og utdatert.

Fordeler: That it was in walking distance to many of the parks and historical sites

Ulemper: The 35 dollar charge for gratuity

Fordeler: I clean stunning great value free activities beautiful views full of Aloha

Ulemper: Nope love it

Fordeler: I liked the location the best! Next, the valet staff had a lot of aloha and energy. The pool, 24 hour gym (closed), and the room is spacious!

Ulemper: The cost, but people cannot work for free.

Fordeler: Great location, nice bar/pool area

Fordeler: The rooms were clean. Jr suite was comfortable and spacious for the 4 of us. Balcony was long and nice to relax outside on. Hotel was beautiful

Ulemper: Service took awhile when asking for towels at the pool. Ice machine wasn’t working when we checked in and had to go to other floors.

Fordeler: Loved the room and the fantastic view of Diamond Head.

Fordeler: Great location, nice staff, clean rooms, comfortable bed.

Ulemper: City view was mostly air conditioning units and backs of other hotels. Shower had nice flow, but in a tub that could only be called a bathtub if you represented the Lollipop Guild.

Fordeler: Nights sleep

Ulemper: Over priced . Charge for parking

Fordeler: Location! Also the view of diamond head and the ocean were amazing!

Ulemper: Pool was cold and not very pretty.

Fordeler: Being from Hawaii, I wasn't sure what to expect staying in Waikiki. But my boyfriend and I both thought the location was great and the hotel was very nice. The front desk and valet staff were very nice and respectful.

Ulemper: N/A.

Fordeler: Loved the services and events provided during the week! Restaurant inside the hotel was beyond amazing! Staff was unbelievably friendly and really made us feel wanted and at home. Would come here again!

Ulemper: Once you left the premise got a bit sketchy but that has nothing to do with the hotel itself since it was really safe and there was staff out always ready to help if needed.

Fordeler: Perfect location, clean room, beautiful lobby to hang out, friendly staff, nice pool/bar area in the 3rd floor, nice open area on the 2nd floor, beautiful decor. We will definitely recommend to family and friends. Thank you!

Ulemper: N/A

Fordeler: Everything was wonderful we stayed for 5 nights booking them in 2 lots as needed to add on and extra 2 nights at the forefront. The cleaners were friendly, do anything for you and were at all times available to help out if needed. We loved the upgrade we were given as it gave us wonderful views of Diamond Head and the Honolulu Zoo grounds and some animals. It is close to the beach and provides everything you need for that including towels and a shower at the entrance to rince off the sand. It was close to the shops and restaurants etc. We had stayed there before and loved it and was very quiet so decided to go back.

Ulemper: We had booked 3 nights a few weeks prior through Bookings.com and then had to add on 2 more in the forefront of the time so we also booked that through bookings.com and we rang several times to make sure we would not be made to move between the 2 and 3 nights booked. It was insured we would be ok and not moved from there. We then came to the 3rd morning at 830am and I received a phonecall in the room saying we had to change rooms and be out by 10am. We were, as you can imagine very distressed as had made sure this would not happen, and had to be at the Marriot Hotel to go on and all day trip to Polynesian Cultual Centre. My husband went and spoke, argued with the staff on the front desk and they would not move in their decision. I then got another phone call saying we had to get out. We then refused to and they then relented and phoned back later to say it had been sorted out!!!!! Very poor service indeed

Fordeler: Location

Ulemper: Internet was only available in lobby and up to the 3rd floor. I was staying on the 14th. A little inconvenient. And it was very intermittent.It was also a little noisy.

Fordeler: Location and friendly staff

Ulemper: Renovations being done while we were there

Fordeler: close to the beach and shops, 2 blocks away

Ulemper: we asked for double beds and were allocated a king size bed! there was a lot of remodeling going on.

Fordeler: Location and staff were the highlights, but the overall experience was a positive one in every aspect. There were renovations being done in the next room, and on the outside of the hotel. I was told this when I checked in, and they were very considerate of guests, limited the hours the work was being done (i.e. when guests were likely to be out of the hotel) and thought they managed the renovation process well in consideration for their guests. Fantastic.

Fordeler: Location...

Fordeler: We enjoyed the substantial complimentary breakfast and the convenience of a fridge in our room.

Ulemper: The bathroom basin was very stained as was the carpet.

Fordeler: free upgrade on hotel room

Ulemper:

Fordeler: Excellent location and a spacious room, also a bit of feeling of the old (the hotel must have been built in the 1950's). View of Diamond Head quite impressive.

Ulemper: Not very cosy, the reception is oddly small, the elevators slow. Some of the carpeting already well run down.

Fordeler: Price and sea proximity

Ulemper: noise isolation

Fordeler: Bare et kvartal fra stranden Waikiki. Fint og rent hotell med vennlig personale.

Ulemper: Bassenget så ikke ut svært rent.

Fordeler: Beliggenhet. Flott forretningssenter.

Ulemper: Ingen gratis wifi

Fordeler: Vennlig personale.

Ulemper: Parkering situasjonen og oppkjørselen oppsett

Fordeler: Nærhet til stranden. Vennlig personale. Fin liten balkong.

Ulemper: Bør ha byttet rom umiddelbart.heisene gikk hele natten mot vår hodegavl veggen.Min tunghørte mannen min sov men jeg gjorde ikke det.

Fordeler: staff nice

Ulemper: not much choices of places to eat in the hotel just basically 1

Fordeler: Good Happy hours Quite rooms Great staff Good food

Ulemper: No microwave in rooms. You have a refrigerator you should have a microwave. Not a fan of paying for parking when I already pay for resort fees. A big RIP off

Fordeler: Comfortable bed. Great views. Amazing staff.

Ulemper: There are no fans in the bathroom. The shower/tub was really short for tall people. No water fill up stations on each floor.

Fordeler: The staff were great, super friendly and helpful. We got upgraded to an ocean view room.

Fordeler: The concierge desk employees, 24/7

Ulemper: The marijuana smoking from the room above us was horrible. I did contact the front desk and nothing was done. We could not sit on the balcony to enjoy the view

Fordeler: Loved the room high floor with a view and small balcony , bed very comfy . Very friendly helpful staff on reception. Clean pool towels each day and water . Fridge in room . Bath tub .

Ulemper: Some of the staff in Mac 24/7 could smile more when serving you .

Fordeler: Beliggenheten var bra, bare et kvartal fra stranda. Det var veldig rent. Fin utsikt over sjøen fra balkongen.

Ulemper: Dyrt. Mindre rom enn forventet. Kunne ikke røyke på balkongen. Kjedelig mat ved bassengbaren.

Fordeler: Great location a long block from the beach. Nice safe neighborhood, very walk and bus-able. Rental cars available on site for day trips to the north shore, but we found our way around easily on public busses for $5/day. Pool/jacuzzi scene is good, not great, but we don’t come to Oahu for the pool.

Ulemper: Lower floors can be a bit noisy with street traffic. On site restaurant was okay for late night arrival munchies (open 24/7), but a variety of much better, lower cost food is available within a 4-block walk.

Fordeler: None

Ulemper: My reservation wasnt honored and I got stuck in a double room. The view was terrible of the city, the lighting was full and gloom. The bathroom and windows were barely clean. Cabinets that open the refrigerator are hanging on by 1 hinge. Not satisfied

Fordeler: Everuthing

Ulemper: No tv choices should have Netflix

Fordeler: Excellent staff, great walk in shower and nice room. Nice hotel amenities.

Ulemper: The hidden resort fee.

Fordeler: Very friendly front desk and staff :) Close to the beach and shops. My second time at the Hotel. Mahalo nui loa for the great hospitality

Fordeler: It is a great hotel in a very good location. Good service and nice rooms.

Ulemper:

Fordeler: Great location, just a 5 minute walk to Waikiki Beach. Coin operated laundromat and ABC Store (for drinks, snacks etc) is just on the opposite corner. Hotel is very nicely decorated, bed was comfortable, bathroom was great (plenty of bench space). Nice lobby. Staff were nice.

Ulemper: Around $10/day for internet. Daily room cleaning didn't finish until late in the day.

Fordeler: The reception staff were very helpful and they provided us with a hospitality room for an hour becasue our flight was a late flight.

Ulemper: the Bell boys were not very responsible. We book for a shuttle bus to the airport on 27July and they forgot to do it. As a result we waited for 20 minutes, only to be told that the reservation wasn't made. Worse still, we ask them to book a taxi and we had to wait for another 15 minutes. We ended up hailing a taxi on the street. Our taxi driver told us the delay was due to the fact that the Bell boys only called their taxi driver friends to fetch hotle guests. which explain the delay.

Fordeler: Able to get coffee/food 24/7

Ulemper: Would like to see lounge bar open till 12.00 midnight, [at present closes at 10/00pm]

Fordeler: Staff were friendly, polite and efficient. Anything that we needed they were able to organise or help us to organise.

Ulemper: Room was small, and squashed. Pool was not open during our time there. Breakfast that was provided was misleading - the impression given was that a full breakfast was provided, when in fact it was just access to a room that had continental breakfast. The room cards kept on losing there magnetism causing them not to work at times (very frustrating.)

Fordeler: The Prince Kuhio was only a block away from the beach, and the shuttle to Ala Moana (a great shopping centre) stopped right outside the door. The staff here are very friendly, in particular the crew from Mac 24/7 who provided great service for breakfast every morning. The rooms were stylish and very clean and had everything we needed, and the hotel seems very family-friendly. For the very reasonable proce I would definitely recommend this hotel.

Ulemper: Nothing.

Fordeler: everything about this hotel was great, it was beautiful from the moment we walked in the spacious lobby, the staff were all very friendly and helpful and to have a room to get ready for our flight after an earlier checkout was just sooo nice!!!

Ulemper: there was not one thing we did not like about this hotel

Fordeler: Beliggenhet og service

Ulemper: Så mange barn og ikke nok stoler og parasoller ved bassenget

Fordeler: På stranden

Ulemper: De tar betalt for en strandstol 45.00 daglig. Veldig overfylt ved bassenget, og basseng er svært liten.

Fordeler: Virkelig bra rom og service.

Ulemper: Treningsstudioet var ikke bra!

Fordeler: Det historiske, klassiske hotellet, det har fremdeles den beste

Ulemper: Ingenting

Fordeler: Stranden atmosfæren

Ulemper: Alt annet

Fordeler: Utmerket beliggenhet i forhold til tilgang til stranden, butikker og spisesteder.

Fordeler: Iconic property. Perfect location.

Ulemper: Pool is tiny and beach chairs are not included in resort fee.

Fordeler: Location is great. Beachfront is a plus. Very historical feel.

Ulemper: Service can be improved as a five star hotel.

Fordeler: Staff at breakfast. Relaxing ambience of the hotel. Location. Mai Tais

Ulemper: Significant litter and food waste found left around the pool area daily. As a returning guest, it would be pleasing if welcomed back.

Fordeler: Location, staff, free events, shared pool at the Sheraton Waikiki for kids.

Ulemper: There's construction going on next door at the Sheraton Waikiki and a water main broke and we were told the hotel would lose pressure around 12-4am which was not a problem for us since we were sleeping. Overall, would stay here again!

Fordeler: The old Hawaii feel. I grew up in Honolulu in the mid 1950s.

Ulemper: The Mai Tai Bar is too modern now.

Fordeler: The hotel is beautiful and staff were really friendly..

Ulemper: The room AC was not working. I called twice for someone to fix it and no one came. We had to get ready for an event and were sweating. My husband and I couldn't get comfortable and couldn't sleep.

Fordeler: Great location was great. Hotel staff was outstanding

Ulemper: Pool area was small

Fordeler: Obviously it was the location and historical significance of the hotel.

Ulemper: The grounds surrounding the hotel are exquisite. The staff was very friendly and accommodating.

Ulemper: Based on our room I'm surprised this is a 5 star hotel. The room was barely big enough for bed and the bathroom was so small you couldn't even reach the toilet paper while sitting on the toilet. Horrible experience for the price we paid.

Fordeler: Everything! Location. Staff, facilities.

Ulemper: No

Fordeler: location and staff amazing

Ulemper: loved everything

Fordeler: This is simply the Crown Jewel of hotels. I loved everything about this place. I honestly cant come up with anything really bad to say. It meet my expectations and then sum. i had a vacation that will go down as priceless.

Fordeler: The Royal Hawaiian was a stunning stay to end a perfect holiday in the Hawaiian Islands.

Ulemper: Bar closes early at 11:15, not at 12 as they will tell you.

Fordeler: It was absolutely beautiful, the bed was the most comfortable I have ever slept in!

Ulemper: nothing! it was wonderful

Fordeler: Good service, the only hotel with beach service and for free.Excelente location . Perfect bed .

Ulemper: Bathroom need reconstruction .

Fordeler: Lovely rooms

Fordeler: We stayed in a partly ocean-view room and loved the location of this hotel. The Waikiki Beach is right in front and they provide beach chairs and towels at no additional cost. The room is cleaned up two times a day, and that's perfect with the guests who frequently jump in and out of the ocean all day long shedding sand. The food at the beachside restaurant is also great. Also there are many great restaurants within walking distance. My husband and I had a great time.

Ulemper:

Fordeler: The position of the hotel,the view from the room and the cleaning staff had a wonderful attitude to the guests and there duties. The reception staff were also excelent.

Ulemper: The refurbishment has torn out the soul of the Hotel. The new menue leaves a lot to be desired. The staff at the concierge desk were not of the standard we had become to expect from our previous stays at this hotel.

Fordeler: Location, prestige, appearance, history.

Ulemper: Confusion about non-smoking room during check-in. Although non-smoking preference indicated during booking, we were directed to a smoking room at first, then a non-smoking for one night on a lower floor and moved the next day to another floor (inconvenient unpacking and packing).

Fordeler: The location is amazing, the are staff fantastic. It's a piece of history you shouldn't miss if you want to visit Wakiki. It was the perfect honeymoon!

Ulemper: Not applicable.

Fordeler: Excellent service. Wonderful atmosphere.

Ulemper: Nothing!

Fordeler: Svært nær Ala Moana Shopping Centre og svært rene rom

Ulemper: Rommene var litt små når du ser på dem. Det er perfekt for 1 person, men sannsynligvis ikke for 2 personer

Fordeler: Flott personale. Flott beliggenhet.

Ulemper: Kan ikke komme på noe.

Ulemper: knøttsmå små rom. Ikke engang en stol.

Ulemper: Every morning at 6am, crazy guy screaming outside near the hotel

Fordeler: I didn’t like the construction

Ulemper: They didn’t clean our room on Sunday night. We got back to the hotel at about 12 midnight and no towels. Our beds wasn’t made up and rubbish overflowing

Fordeler: Great view, very nice room. The staff was nice and helpful, especially the valet staff.

Ulemper: Unfortunately, the elevator situation during construction was frustrating. In order to get down to the first floor we had to repeatedly send elevators (that did not go to the first floor);to other floors to reactivate the elevator call button.

Fordeler: The hotel was undergoing refurbishment and the pool was closed but we stayed here on the recommendation of a friend as it was our last stop to shop before heading home. The Ala Moana mall was the reason for our choice and for that we have no complaints. However the hotel should consider building a sheltered walkway between themselves and the mall. I know the weather in Honolulu is fantastic but it does rain quite often. Bring a small umbrella!!

Ulemper: The rooms looked like they could use an update.

Fordeler: Great location! Alo Moana area is much better than Waikiki beach area. You can get everything within 10 minutes walk. The Mall, Japanese village at the mall, food courts, Walmart, Target, Asian super market... Nice staff. Great price.

Ulemper: Hotel Parking is a little pricey since the next street is mall free parking.

Fordeler: ALL Staff were Extremely personable and helpful. Security went out of his way to assist in finding parking for my over sized truck. Rooms are well maintained and clean.

Ulemper: On-Going Construction makes some things a will inconvenient and difficult to navigate, but understandable. Unfortunately Pool is still Closed, so was a bit of a Bummer.

Fordeler: Hotel employee at the front desk was very helpful. Went beyond expected to help me throughout my stay.

Ulemper: The tub did not drain very well during showers

Fordeler: Great hotel. Wonder staff. Great location.

Ulemper: No

Fordeler: Location it was right around the corner from my daughter and son-in-law

Ulemper: No

Fordeler: Privacy, quietness, and the cleanliness

Ulemper: The parking, was confusing & the staff member I talked to was very rude. long line at the front desk with only 2 workers the line wasn't moving at all for over 20 mins, ended up paying $50 for parking instead of the hotel price for parking which was $35.

Fordeler: Love the location. Too ba it was being renovated. Looking forward to staying there again next year!

Fordeler: View from room on 24th floor was great.

Ulemper: When we booked I saw no reference to it being under renovation. Elevators were hard to get to work with our key card.

Fordeler: Alt

Ulemper: Det var veldig overfylt med mange mennesker.

Fordeler: Beliggenheten og oppbevaring av den gamle arkitektoniske særtrekk i lobbyen.

Ulemper: Rommene var i beste fall middelmådig for et Westin. Alt var litt utdatert.

Fordeler: Beliggenheten var fantastisk. De ansatte var svært vennlige!

Ulemper: Bassenget er ikke det fineste.

Fordeler: Jeg elsket det hele. Rommet var komfortabelt. Flott beliggenhet. Vakkert hotell.

Fordeler: Stort sett alt!

Ulemper: Basseng og strand sitteplasser var svært begrenset

Fordeler: The location.

Ulemper: Foods are very expensive. Also bathroom is small.

Fordeler: Location

Ulemper: Food, facility, room smell, elevator smell, bathroom without toothbrush, toothpaste and body wash, restaurant food in bad flavors

Fordeler: Every member of staff was outstanding! Great location.

Fordeler: pool and near beach

Ulemper: .

Fordeler: Location, luxury, staff.

Ulemper: Nothing

Fordeler: Right on the beach

Ulemper: Parking and resort fees

Fordeler: We do love the look of the hotel, the location, sitting under the banyan tree for lunch, staff and restaurants.

Ulemper: Need staff that are designated fire marshalls to direct guests when there is a fire. We had a fire next to the hotel and it was chaos. If you have a room overlooking the Banyan tree, you are bombarded by loud music until 10 every night......like it or not.

Fordeler: Location

Ulemper: When I checked in with my Mother who was in a wheel chair our room was not yet ready and they offered us an alternate room which was not ADA compatible. The room had a tight fit for the wheelchair and to get into the toilet. The shower was inaccessible.

Fordeler: location, superb bedding, helpful concierge.

Ulemper: room is small, worn, noisy. front desk staff inhospitable.

Fordeler: Great bed. Heated toilet seat

Ulemper: Busy city Paying to use the beach

Fordeler: Great position 2 nights there cheaper and better than one night at the overpriced halekulani

Ulemper: Nil

Fordeler: good beach access good suite

Fordeler: I had a good time.Satisfied !

Ulemper: nothing

Fordeler: The Banyen tree at the rear of the hotel was a great hangout.

Ulemper: The older part of the hotel (8 storey section), the A/C was very noisey and the corridor had a musty smell, the rooms need a makover, the bathroom is very outdated. apart from that the ocean view room we had was good.

Fordeler: convenience to shops, restaurants,

Ulemper: .

Fordeler: It is a classical hotel with long tradition. Even with 4 stars only it trys to keep a high level. Its absolutely perfectly situated on Waikiki Beach. Great view from most rooms.

Ulemper: The rooms are for todays standard too small. The hotel, the restaurant and the services are too highly priced.

Fordeler: Truely beautiful Hotel, an experience we will never forget.

Fordeler: The air condition was noisy all the time and couldn't sleep well. The light of the bedside table was out of order, however the beds were very comfortable.

Ulemper: We stayed at the ocean front view room, but the view was not as good as we expected considering the rate of the room.

Fordeler: People

Ulemper: not much

Fordeler: Det er rent. Flott heiser. Fint rom.

Ulemper: Jeg trenger å be om mottaket. Det ville være flott hvis de sendte e-post til meg.

Fordeler: Ingenting virkelig

Ulemper: Små umoderne rom med dårlig service

Fordeler: Alle de ansatte var hjelpsomme og hyggelige

Ulemper: Det er på tide å oppgradere badet.

Fordeler: Bra beliggenhet

Ulemper: Rommene trenger en oppdatering. Taket på badet lakk. Personalet var svært hjelpsomt og løst problemene.

Fordeler: Beliggenhet, fasiliteter og barene

Ulemper: Litt skittent og utdatert

Fordeler: Beliggenheten

Ulemper: Var å bli kastet ut av rommet mitt,

Fordeler: The location was fantastic in Waikiki, comfortable rooms, good amenities at the hotel.

Ulemper: Rooms are a little on the small side, and bathrooms could use a little update, but would not hesitate to stay here again.

Fordeler: Location Staff

Ulemper: TOO OLD STYLE

Fordeler: Location

Ulemper: Very impersonal hotel more like condo than a hotel The way system the lifts use is not ideal people constantly trying to figure it out or stuck at a level very good location but not a quality hotel by any means

Fordeler: The view was awesome

Ulemper: No everything was the way we expected.

Fordeler: No breakfast uncomfortable beds very dirty gave my daughter lice

Ulemper: Should be Less money for what is being offered I would never go again for the experience we had.

Fordeler: close walking distance to beach, shopping and restaurants.

Ulemper: $-- resort fee for a basic room. On top of the resort fee there is no parking other than valet which is $46 per day.

Fordeler: The view from our room was amazing

Ulemper: Parking is too expensive more than the cost of the car rental per day

Fordeler: The location was wonderful!

Ulemper: The price was very high and the hotel was outdated. It reminded me of something from the 60s.

Fordeler: The location, price and staff.

Ulemper: There is no clock in the room. The resort fee is hiking to $-- per room-night.

Fordeler: The location is great and the atmosphere is always nice at the Aston. Rooms are very comfortable and all have a great view.

Ulemper: I have always enjoyed Tiki's, but this trip I felt the food wasn't up to par for the price.

Fordeler: Staff was friendly and helpful.

Ulemper: Room was dated, dirty. Bad smell. Balcony was 3 feet from the next balcony over with zero privacy. Loud elevator noises if by elevator.

Fordeler: location

Fordeler: Basseng. Water front. Restaurant.

Ulemper: For mange arbeidere prøver å få deg til å registrere deg for timeshare. Ingen familie på badet.

Fordeler: Utmerket opphold generelt.

Fordeler: Stranden og den varme havbrisene Servicen var utmerket.

Ulemper: Trafikk og køer i Honolulu.

Fordeler: Sentrale beliggenhet i forhold til andre turistaktige områdene

Ulemper: Altfor mye vekt på også deltidsleie kjøp!

Fordeler: PARKERINGSVAKT service, vedlikehold, innsjekkingen var flott.

Ulemper: Likte ikke altfor mye ... hadde, utsikt over byen ... men ikke by bare veggen ..også var i 3. etasje.

Fordeler: Beliggenhet, restauranter, rom, basseng, boblebad

Ulemper: Pris

Fordeler: Location was perfect! Staff was wonderful.

Fordeler: The staff were genuinely friendly and welcoming. Great location, great pool/hot tub and poolside bar service. Would absolutely stay again!

Ulemper: The towels and robes were very small

Fordeler: Fantastic hotel! We wished that our entire stay would have been here. The staff was very friendly, the location is perfect, and you aren't trapped in a large resort that is nickle and diming you every step of the way.

Ulemper: There is only one pool compared to others in the area, but that's extremely minor.

Fordeler: Loved the historic Hawaii feel. Excellent beds, room and service. The food was delicious and again, expensive.

Fordeler: This hotel is right on the beach and has great amenities surrounding.

Fordeler: Close to the Beach!

Fordeler: Location is good.

Ulemper: nothing.

Fordeler: Front desk staff was great. Nice pool area away from the beach.

Ulemper: Had an issue I tried to address with the manager but my concerns were brushed off with simply ok type answers. No solution was given. For the price I paid of $--- a night I would not stay here again.

Fordeler: Location

Fordeler: Loved the location! Didn’t have to drive at all. We stayed in the area and walked everywhere. There is great shopping, restaurants and nightlife really close if you want to venture out for something new. The beaches are great and the breakfast at The Reef on site is SO good! You can sit there with an ocean view while eating or enjoying a cocktail! Heaven!! The staff was very friendly and helpful. The rooms had dated decor but it wasn’t, awful or dirty by any means...It grew on me and the amenities made up for it! The restaurants, bars and shopping on site were great! I would definitely recommend and will be returning! :) :)

Ulemper: The decor could be updated and maybe better lighting in the bathroom. Also there aren’t many outlets or plugs in the room for some reason. But that’s minor!

Fordeler: Great location.

Ulemper: The sound of the air conditioners outside was louder than the ocean.

Fordeler: The staff was friendly and the location was good.

Ulemper: The hotel is old. It does not represent a 4 star hotel.

Fordeler: Personalet var hyggelig selv om det tok en halv time for å finne reservasjonen. Rent og ekstra fint rom. Primo beliggenhet

Ulemper: Veldig dyre selv for Waikiki. Ekstra høy bar-området

Fordeler: De ansatte var kjempebra

Ulemper: Sengene kunne vært mer komfortabelt

Fordeler: Loved my view even on city side. Also the front desk and valet parking was very helpful.

Ulemper: I did not like how dark the hallways to the rooms were kept. Not enough lighting. Low lights Do not hide the fact that upgrades need to be done.

Fordeler: location Was the only thing great. The mattress felt like a box spring no cleaning services they do not restock your items parking fee is expensive and you pay resort fees without the feel of a resort horrible stay hotel was under renovation as well

Ulemper: 1. Cleaning service is not provided they only will make your bed although when you check in they tell you on day three they will clean. They do not and stated that they will not do it 2. You are only provided one initial bottle of water your room doesn

Fordeler: How accommodating they were, especially the manager. Really nice location as well.

Ulemper: Lack of self-service ice machines on the floors. Resort fees a part of the business but costly.

Fordeler: The location, it was really nice, the view

Ulemper: Cost and amenities weren't great

Fordeler: The most part of people working there are kind.

Ulemper: It is not a 5-star hotel (maybe 3-star would be more fair). Rooms poor and with zero maintenance, damaged by the passage of time and with a very poor cleaning. Services bad. The room cleaning team works poorly and is pretty rude. The chairs and table in the balcony were full of rust, the carpet on the floor inside the room was filthy. A lot of items listed in description are not present in the room. Then, a ”fun fact”. There is a coffee machine in the room. We had just 3 coffee capsules (1 normal, 2 deca), and 2 paper cups. They never refilled. Why? Because they SELL both capsules and cups at the shop at the first floor. I’ve never seen something like that in a 5-star hotel. It’s so disappointing and frankly unacceptable. Final ”fun fact”: we were supposed to get a Ocean view room (we paid for that!), whereas we got just a ”partial ocean view”. The price could be ok for a 5-star, but compared to everything, it is completely unfair. Never again.

Fordeler: False advertising. The bathroom and room looked nothing like the photos. Stains everywhere, scratches everywhere. Old and worn down hotel with a gross bathroom. I can’t believe this hotel is allowed to operate like this. Felt like a shady motel.

Ulemper: Everything. The guest experience rep was not helpful in helping us. The room was gross. The time-share reps on site were annoying. Such a huge regret. Did not have a single king bed room avail for us on our anniversary. Just a double bed, so tiny.

Fordeler: Great location

Ulemper: Rooms were showing signs of wear. Mould in the shower and stains on the carpet. There was a lot of loud noise every night in the corridor and the doors bang incredibly loudly every time an occupant leaves or enters. Maybe they need to be adjusted to close more gently. Some tea pods would also be appreciated for those who don’t drink coffee.

Fordeler: Convenience of location. Staff in the lounge area by the pool was superior!

Ulemper: the rooms are "beat up" and the bathroom was not clean, especially the shower.

Fordeler: Super friendly staff at check in and very help staff at concierge desk

Ulemper: The plantation shutters between the bathroom and sleeping area are a design flaw as they let in light and noise which when someone goes to the bathroom in the middle of the night which wakes everyone else in the room up.

Fordeler: The location was great.

Ulemper: They're switching to a timeshare and the place was not well maintained. The sheets were horrible, and they didn't give a comforter on the bed, I had to request a blanket for the bed since the sheets were not enough. Housekeeping even tossed a bag of my pu

Fordeler: location to the main centre and teh shopping centre. it was great

Fordeler: Location, Early Check in, Kettle & micro wave free rent

Ulemper: No balcony, under renovation

Fordeler: Kun voksne basseng. Vakkert rom. Flott bar service ved bassenget.

Ulemper: full dame fra Chicago i bassenget.

Fordeler: Se, beliggenhet, basseng, spa alternativer

Ulemper: linjen for å sjekke inn/ut var veldig lang.

Fordeler: Sheets were awesome, and the infinity pool nice. The process to reserve pool lounges was awesome. Valet over night for guest could be cheaper than 45 dollars a day.

Ulemper: Front desk attendant asked for my home address which I’ve never experienced. Was a little weird. She wrote it down just on scratch paper. The pool waitress was very inattentive to myself and a friend that stopped by for a visit. Although she repeadily attended to everyone else on the same row of lounge chairs.

Fordeler: We stayed in an ocean view room. The view from our room and the pool was lovely. Great room service. Soft linen. Nice tv. Room is just ok for the price.

Ulemper: Infinity pool for adults only. Internet connectivity in and out.

Fordeler: The facility and management were awesome and very accommodating. The initial room I was in seemed to be slightly dirty (tub and sheets both had stains). I can’t for certain say they weren’t clean. I couldn’t tell if they were stained or dirty. Either way, I shouldn’t have to guess. Once I notified management this was quickly rectified and I was placed in a new room- with a bonus upgrade. This is still my favorite hotel.

Ulemper: The initial room I was in seemed to be slightly dirty (tub and sheets both had stains). I can’t for certain say they weren’t clean. I couldn’t tell if they were stained or dirty. Either way, I shouldn’t have to guess. Once I notified management this was quickly rectified and I was placed in a new room- with a bonus upgrade. This is still my favorite hotel.

Fordeler: It was a wonderful place. Rooms are wonderful and the view was perfect. I would definitely return here.

Ulemper: I can’t say anything bad. It was perfect

Ulemper: It was disappointing that we were not informed/warned about the renovations that were taking place upon booking our stay. We feel that it was very sneaky and dishonest of the Sheraton to not have informed us ahead of time. With this said, the renovations that were taking place were very disruptive with the noise pollution, as well as the ropes etc. that hung past the balcony disrupting the view of the ocean which we had paid a lot for and then our water being shut off for nearly an entire day which was extremely annoying and inconvenient when we needed water to shower, flush the toilet, wash our hands, brush our teeth etc. Apart from the disruptive renovations, our stay was satisfactory, but we don't believe the cost matches the value and therefore we won't be staying here again or recommending it to our family or friends.

Fordeler: Great last minute stay here!

Ulemper: I was really bummed that on the day we checked out, we couldn't use the pool at all. Didn't get to spend a lot of time there, because check in the day before was not until 3pm.

Fordeler: Great view. Right above ocean and pool.

Ulemper: The Strike. Traveling to a location such as Hawaii with family and having no housekeeping, and closed restaurants makes for an expensive trip that was just like staying at home

Fordeler: Bed was comfortable and room was clean and quiet.

Ulemper: I thought I paid for an ocean front room but it was really just an ocean view.

Fordeler: location is ideal

Ulemper: rooms are small for the price

Fordeler: Good coffee at the coffee shop, adults only pool was awesome.. Staff at pool area were fantastic. Our King City room was a great size and very clean.

Ulemper: Construction noise was terrible at the pool and also could hear in corridors people speaking behind the walls. Onsite restaurant food was not that appetizing. Cleaning staff were calling on our room too early and very persistent in wanting to come in. They were lovely ladies but found quite invasive especially when were we there to relax and not do much.

Fordeler: i like the swimming pool. hotel is very convenient for shopping and going to anywhere.

Ulemper: beach is not so nice, sand is rough. but beautiful.

Fordeler: Ocean view and Diamond head was nice.

Fordeler: I loved the room especially the bed it was so comfortable. Also the fact that I could watch movies that are still in the theatre on the television, thas was really nice.

Ulemper: I think the price for use of the internet and the parking was too much. Free parking would be great.

Fordeler: Everything..pool..location...rooms..service..computor access

Ulemper: Kai Market was restricting...one needed to buy breakfast, brunch or dinner package , rather than just ordering what you want; we passed on it, even though the reviews were terrific

Fordeler: Everything!!!!

Fordeler: Hotel locality excellent. Convenient beach access. Service was timely. Good facilities, bars and restaurants.

Ulemper: Shutters in the bathrooms.

Fordeler: Nice pool area. Beautiful grounds next to the Royal Hawaiian Hotel. Good room attendant. Nice ocean view.

Ulemper: The room at over $200 was overpriced for what was there. The lanai and room furniture was shoddy, not comfortable and old. Bar drinks too expensive. No nightly entertainment as was advertised. Not enough lounge chairs available for pool. Water at $5 was too expensive.

Fordeler: Rommet var så skittent og luktet

Ulemper: De belastet oss mer enn vi allerede hadde betalt online. Ingen hjalp oss med vår store kofferter.

Fordeler: De ansatte er svært vennlige, rommene er rene, bassenget er bra

Ulemper: Rommene trenger maling på bare et minimum,

Fordeler: Alt

Fordeler: Det er i nærheten av alt

Ulemper: Bygningen er gammelt. De trenger å renovere det utstyr

Fordeler: Ingenting

Ulemper: Skitne, gamle med kakerlakker på rom

Fordeler: Discussing!! Bed bugs !! So many hidden fees!

Fordeler: When I explained that the ac Unit was filthy, maintenance & the cleaning staff arrived within minutes to clean it. Not much they could clean out of it but they did try. The cleanliness of the bathrooms & beds was beyond my expectations. The water station!

Ulemper: Hotel rooms were outdated &parts of the cabinets and furniture were falling apart. I wasn’t told that there would be an overwhelming cigarette smell to wake up to every morning from down the hall. Elevators too far from main entrance; had large sui

Fordeler: The location was in a prime spot

Ulemper: The shower stall was small, water poured over onto the floor, and the A/C could cool the room better.

Fordeler: Nothing

Ulemper: Tv problems. Door stuck.

Fordeler: Location

Ulemper: Extremely outdated. Everything looks old and dingy. Didn't even feel comfortable to shower without sandals on

Fordeler: Building was a bit run down. It almost smelled like old apartment building turned into hotel. Room size was good but I didn’t care for window A/C unit. I would give 1.5-2 star. Very expensive and I would not revisit here.

Ulemper: They gave me very hard time checking in. There were lot of hidden fees!! I could have gotten better hotel!

Fordeler: Easy parking lot

Ulemper: Everything nice

Fordeler: Staff, location

Ulemper: Very old needs a renovation

Fordeler: The staff was very friendly.

Ulemper: It was fine. I have nothing to complain about.

Fordeler: Price for an emergency situation.

Ulemper: Everything

Fordeler: Not much.

Fordeler: I like the front clerk he was friendly and took care of me while I was staying there.

Ulemper: I DIDN'T LIKE HOW THE HOUSEKEEPER KEEPS KNOCKING ON MY DOOR SO HARD ALSO THE ADS SHOW FALSE PICTURES. WHEN I PUT IN MY RESERVATION IT SAYS THAT I SHOULD HAVE A CITY VIEW AND I DIDN'T GET NO CITY VIEW.

Fordeler: Rene rom og god beliggenhet, hyggelige ansatte og daglig tilbud av aktiviteter.

Ulemper: trenger en liten oppussing. på grunn av rommene.

Ulemper: Forventet bedre utsikt fra oppgradert rom

Fordeler: Fin beliggenhet og kun få skritt fra stranden!! Massevis av aktiviteter og butikker.

Ulemper: Badet var ikke ordentlig rengjort ved ankomst. :(

Fordeler: Beliggenhet, Bar og restauranter, hotell layout.

Ulemper: Parkering og Hotellavgift legg til over $ 60/dag.

Fordeler: Fantastisk beliggenhet, fantastisk service

Fordeler: I nærheten av stranden og flere butikker og restauranter.

Ulemper: Rommene kunne bruke mikrobølgeovn

Fordeler: Alt

Fordeler: I liked the location to the beach, Pool area was nice

Ulemper: The room was just ok

Fordeler: The view from our ocean view room was amazing! We could see the water and to the side the sunrise!

Fordeler: beds were very comfortable good views of waikiki beach great location - walking distance to beach

Fordeler: It was very clean and great location

Ulemper: The pool was not very big and the pool area left much to be desired.

Fordeler: Excellent location, accommodations, staff, everything! Very clean and comfortable and an AMAZING view!!

Ulemper: The rooms definitely need a makeover specially the shower.

Fordeler: big room,wonderful ocean view

Ulemper: the toilet light is too strong for go to toilet at midnight, it will affect the other person still sleep. No boil water machine.

Fordeler: Booked at short notice. Given a free upgrade to a bigger room with an awesome view. Staff are very friendly and helpful Location is close to Waikiki beach

Ulemper: Parking is a bit steep at $45 per night

Fordeler: Rooms were nice and clean!

Ulemper: Could hear outside trucks rumbling by, toilets flushing from other rooms, walls seemed so thin. Felt like a window was open to street noise-when it wasn’t.

Fordeler: Location across from beach

Ulemper: Self parking always full so have to valet Why have a service fee for old amenities?

Fordeler: The location of the hotel was good and the hotel ammenities were clean and well presented.

Ulemper: For the standard of room we had and the lack of minibar contents was poor and it definitely did not support the amount we paid to stay at this hotel

Fordeler: Wonderful associates

Ulemper: pool assignments during renovations and policing of property

Fordeler: a stone throw from the beach and everything was accessible within walking distance, Hotel was really good and everything was great

Ulemper: No free wifi in bedrooms considering what you pay for the hotel per night plus no free wifi in the hotel lobbys either. Even smaller chains offer free wifi in rooms.

Fordeler: Our Ocean view room was excellent,with a full view of the ocean.The beach was a very short walk

Ulemper: nothing

Fordeler: Everyone in the hotel was kind and friendly and facility is clean and neat.

Ulemper: Several equipment is laundry were out of order. I wish I can have free shuttle service between the Airport.

Fordeler: De ansatte og growns er utrolig

Ulemper: Den dolidpin og Turtle stridsvogner, alt for små for dem å leve

Fordeler: The staff was very welcoming and helpful always. The food in their restaurants was excellent and the privacy and calm environment were superb!

Fordeler: Everything! Room condition, friendly staffs, pools, location to beach, restaurants, dolphins. Best hotel in Oahu!

Ulemper: I wish to stay upper level with Lanai next time!

Fordeler: The location, the beach.

Ulemper: We arrived at 10:30 am, they told us the check in time was at 3:00 pm, then we waited until that time, but our rooms were ready 2 hours later, almost at 5 pm. Very bad service. We had dinner at Plumerias for the New Year’s Eve, and the table was messy and dirty, cause they didn’t even bother to clean it until we where done. Also the buffet was super pricey for what it was just because it was New Year.... Last, but not least on the last day the leg of my chair at the breakfast buffet broke down, which made me fell down, and hit my head really hard... nobody assisted me, they were very concerned only to hide the chair in order to protect themselves from a lawsuit or to preserve their reputation. Finally the manager came and the only thing that she said was: “I’m sorry about it. Please write to tell me how you are....” It’s a shame they don’t make the according “five stars” maintenance to the furniture and installations. The hotel doesn’t deserve to be a 5 star hotel, It looks tired, old fashioned... it is more like a four stars, but the price is extremely expensive... nor the staff is helpful at all...we paid almost 1000 dls for each room every day and definitely it was not worth it... I wouldn’t recommend the hotel to anybody who’ll like to get theirs moneys worth. Also they have 5-6 dolphins in extremely small ponds. Which to my perspective it’s animal cruelty. SAVE YOUR MONEY and stay in another hotel.

Fordeler: Private beach means it is never overcrowded. Friendly, professional staff. Dolphin Lagoon a must experience for kids. Big, comfortable room with comfortable bed, nice bath amenities. All toilets have a bidet, which is a nice surprise. Beautiful grounds and atmosphere.

Ulemper: Above average humidity for this time of year. We were told it was due to the El Nino from winter. Small pool (and number of chaise lounges) that can get crowded quickly. Food from the Seaside Grill and Plumeria is overpriced and okay, at best. Drinks overpriced, but tastes great.

Fordeler: Experiance calmness.

Ulemper: Nothing

Fordeler: Kahala is located close enough to the city action yet far enough away where it's remote. Though the pool area was relatively small, it was never crowed. The dolphin lagoon and sea turtle exhibit was quite amazing. Beach was also gorgeous and calm. No complaints about the Kahala. Would definitely visit again.

Ulemper: Wish there was good snorkeling right around there but that's asking for too much!!

Fordeler: Hotel staff was amazing ( from valet, bell desk, housekeeping) a huge shout out to our front desk help she was beyond amazing helping us check in , and recommendations of things to do on the island and made us feel welcomed.

Fordeler: Housekeeping was wonderful, very friendly and always greeted you. Provided free bottles of water for the room. Great beach, water was clear!

Ulemper: Overpriced! $45 pp for a buffet breakfast, same type of food on a cruise ship, fruit had bugs on it, water glasses had food on the inside stuck to the glass. Waiter insisted that I wait for the Manager about this. Who introduced herself an apologized about it, did not compensate for the possibility of my family who drank out of the glass might become ill. $38/night parking. This Hotel caters to the Japanese. Other Restaurant on site $200pp.

Fordeler: Everything. The place is so peaceful, away from all the hustle and bustle of Honolulu. The conditions are perfect. They offered a champagne for our honeymoon with a very nice message. Overall was perfect and by this way I want to say thanks to Shanley, the one receptionist which helped us during our stay !

Ulemper: There was nothing wrong...everything was amazing !

Fordeler: I loved the room so much. I almost didn't want to leave it except we were in Hawaii and should leave the hotel room for beauty all around.

Ulemper: There wasn't an elevator in the garage for self-parking which made it a bit of a struggle to get to the ground level to walk into the hotel with our luggage.

Fordeler: The food is excellent. While parts of the facility are outdated, it is well maintained and the attentive staff makes up for the slightly dated appearance. The beach is awesome.

Ulemper: The pool should be larger. The poolside menu could use some more pizazz and creativity.

Fordeler: Perfect facility for people who do not want to stay in Waikiki

Fordeler: No doubt, the best place to stay around the Diamond Head; dolphins living just next to the swimming pool being one of the unique "staffs" of the stay.

Fordeler: Great hotel when traveling with kids. I could eat breakfast and keep an eye on them as they were making sand castles. No beach on Waikiki would be this safe for kids as they're too crowded.

Ulemper: The mattress was just awful!

Fordeler: The dolphin experience! Shopping!

Ulemper: Need more buses to shops

Fordeler: It was an amazing holiday, the staff were so friendly & welcoming. The room well laid out & everything extemely comfortable. The restaurants we tried were exceptional.

Fordeler: Lange HHonors-medlem, første gang Hilton Garden Inn besøkende med. innkvartering av god kvalitet og fasiliteter som forventet, med praktisk Holoholo butikk og dagligvarebutikk. Anbefales til alle typer reisende.

Ulemper: Ingen skuffelser.

Fordeler: Dette var en flott beliggenhet. Alt var nytt og rent. Jeg nøt oppholdet mitt. Vil bruke dette stedet igjen.

Fordeler: Relatively close to the beachfront, and East access to local shopping and eateries

Ulemper: Rooms didn’t get cleaned nor beds were made properly except one day during our entire stay. Paul at front desk first said he was the manager but a minute later he told us he wasn’t when we were trying to change our checkout date to pandemic breakout. Not the nicest nor the greatest service we’ve experienced.

Fordeler: The King Size room was bigger than I expected.

Ulemper: Thin walls and if you're on the city side of the hotel, you can hear whats going on in the streets below all the time.

Fordeler: Very Clean

Ulemper: Small

Fordeler: The cleanliness of the room.

Ulemper: The whopping $45/day parking fee. No self parking. The size of the King with Sofa Bed room (VERY SMALL).

Fordeler: Room was just ok but it’s not practical walking into a bathroom when you enter a room.

Ulemper: Not that great of a location. To much noise from the street when at the pool.

Fordeler: Easy to book

Ulemper: Room looks cheap than value

Fordeler: Great location and surrounded by plenty of markets and food.

Ulemper: That we couldn't check in early.

Fordeler: Great location. Room was clean and comfortable. We slept well and enjoyed our stay.

Ulemper: There are potential noise issues here depending on neighbors and room location. We were lucky on both fronts, although the view from our window certainly left a lot to be desired.

Fordeler: Great location, fun, friendly and helpful staff. Was here during the coronavirus lockdown and everyone took good care of us. The housekeeper on 5th floor was great!!! Will return..

Fordeler: Large clean room that didn’t look outdated.

Ulemper: Nothing.

Fordeler: It was nice to have the microwave and fridge in the room shopping was also convenient

Ulemper: There was no spa or hot tub / jacuzzi the breakfast buffet was not up to par could have been much better and was not worth the 50$ I paid for 2 people

Fordeler: Staff very helpful and friendly. Rooms were roomy and close to restaurants & beach

Ulemper: The pool was not my favorite

Fordeler: Ikke på stranden, men veldig sentralt.

Ulemper: Rom og senger trenger en oppdatering.

Fordeler: Nærheten til havet var perfekt.

Ulemper: Heisene var treg og alltid overfylt. ansatte i baren gretne.

Fordeler: Location and view of ocean

Ulemper: Starting to be little dated rooms vs cost

Fordeler: The pool and location were fantastic.

Ulemper: The rooms were very outdated. Mold in the bathroom.

Fordeler: Location near beach.

Ulemper: Room had a full bed even though was supposed to be a queen. Fixtures and decor very outdated . Overall room very small with limited bathroom storage. I would not stay there again.

Fordeler: location

Ulemper: More than $ 250 was paid after checkout. because the carpet got wet,Too much charge.I think it is unfair to charge too much without obtaining consent.I will tell this to many Koreans so that no one will be wronged like me.

Fordeler: Great location

Fordeler: Location. Location. Location.

Ulemper: Older hotel. Bit expensive but reflective of the time of year.

Fordeler: We had many meals at the Splash bar .And spent many afternoons there having drinks and cocktails .The staff at the Splash bar were lovely .And may I say the beds were wonderful ,so comfy .

Ulemper: It was a little noisy with the building site ,where Kings palace has been demolished ,but that can't be helped .

Fordeler: The location was great. Easy access to the beach and shopping.

Ulemper: The hotel decor on the inside of the room is terrible and not the picture of the room I chose. The decor is at best a few decades old.

Ulemper: A lot of deadbeat people around the beach.

Fordeler: Location is great

Ulemper: Dated rooms, bathroom is tiny

Fordeler: Service was really good

Ulemper: The hotel decor was a bit outdated

Fordeler: Friendly Accommodating Staff

Ulemper: Pool seemed a lil crowded No Hot Tub

Ulemper: The booking is misleading. When you book most other hotels in the world (outside the USA), the price quoted is the price you pay. In the USA - its the price quoted, plus tax and then in this hotels case - they add another "service charge" which is arbitrary and only for this hotel and no others. Of interest is the fact that when I booked, this extra tax was mentioned in the fine print (not with the room info) and it also said that free internet was inclusive (which it was not). Since then they have updated this page to say Internet is not included and made the service extra tax more visible (after I brought this to their attention). Overall it left a bad taste in my mouth and I wont stay there again. Its simply a scam to get more $$......

Fordeler: Loved the location so close to the restaurants, beach etc. The majority of the staff were very friendly and helpful. The amenities were great. I would love to return again.

Ulemper: They did not supply simple English Breakfast tea bags in the room and such a hard chore to get some. After asking staff several times for some it wasn't until the 3rd to last day a helpful receptionist got some sent to our room.

Fordeler: The bed and linens were very comfortable. The view from our room was great

Ulemper: At 11:30 at night a family came into the room next door and we could hear everything. A little too noisy.

Fordeler: excellent location,its so near for the beach,nightlife,and all kinds of restaurants....

Ulemper: the operator was kinda rude

Fordeler: Good location, nice staff! :)

Fordeler: Lovely big rooms with great views and balcony. Good value for the price. Free internet in Lobby is great.

Ulemper:

Fordeler: great location and proximity to beach, brilliant gym-very impressed as it wasn't just a treadmill in a closet!! reception staff friendly and helpful....will stay again.

Ulemper:

Fordeler: I loved the location - across the road from the beach. The ocean views, the beds, the pillows, the Hawaiian music you could hear every night from our room. I also found the short guy that greeted the cars when they arrived to be very nice and friendly and extremely helpful when our tour bus had not arrived on time at the hotel

Ulemper: When we first arrived we lined up to be checked in and it took some time to input all our information in the computer to be told that our room would not be ready until 3pm. We then had to line up again and go through the same computer process a second time which seemed to take just as long. I understand that check in is at 3pm so maybe we should not have tried to check in earlier. I just expected the process to be quicker the second time around.

Fordeler: It was close to beach and the many areas to see in Wakiki. The room rates were better than most but it was older and not as fancy.

Ulemper: Buffet meals, We don't eat that much, so paying for all you can eat was not for us, especially $20 for breakfast and $40 for dinner each so we did not eat at your hotel.

Fordeler: The staff is friendly and helpful, accessibility to all services, clean and relaxing atmosphere.

Ulemper:

Fordeler: Rommet var stort og komfortabelt. Utsikten er fantastisk. I nærheten av butikker.

Ulemper: Ingen som trøstet.

Fordeler: Nærmere stranden og sentrum.

Ulemper: Betalte parkering!

Fordeler: Snille, vennlige og imøtekommende hele personalet

Ulemper: Alt

Fordeler: Beliggenhet

Ulemper: Bråkete korridorer, kan høre folk smeller med dørene og snakker om. Veggene er ikke isolert/lydtette??

Fordeler: De ansattes vennlighet og effektivitet, renslighet, beliggenheten til både strand og butikker i nærheten

Ulemper: Trafikkstøy, steinharde senger

Fordeler: Beliggenhet og pris

Ulemper: Bad kunne vært litt finere eller ikke.

Fordeler: Alt var som forventet!

Fordeler: I nærheten av strand som er omtrent det.

Ulemper: Alt! !! Lite bad. Klimaanlegget var av dårlig kvalitet. En lobby bad. Var under bygging i morgen

Fordeler: Lobbyen innredning og personale og beliggenhet

Ulemper: Badet var smulete og gamle

Fordeler: The staff is friendly.

Ulemper: Older hotel.

Fordeler: - pool was so beautiful! - staffs were AWESOME AF !

Ulemper: Nothing.

Fordeler: Friendly staff and having a bigger room was nice. Great location

Ulemper: All good

Fordeler: The room. My husband liked it. The floor staff were great!

Ulemper: The elevators were very slow. The front desk was slow and not welcoming. . The location was okay and the parking was not so greatl and they wanted to charge 20 bucks to park a scooter . The jacuzzi never heated up!

Fordeler: Fine size room. Clean and with OK equipment available. Air-conditioning working just fine. Lot's of electrical sockets and USB ports. Well functioning laundry with no cash needed

Ulemper: Little noise behind the window (no ventilation, so there were gaps noise went through). Swimming pool impossible to swim in (little more than jacuzzi size). No lock in the bathroom. No stairs available. We waited quite a bit of time waiting for elevators.

Fordeler: Nothing.

Ulemper: Customer service.

Fordeler: Veldig bra beliggenhet, nær sentrum og en nydelig park og strand. Hyggelig personale. OK rom. Nydelige pannekaker til frokost.

Ulemper: Savnet litt mer utvalg av brød og pålegg til frokost. Synd at balkongen på rommet var stengt.

Fordeler: Great location, helpful staff. And decent breakfast.

Ulemper: I found a couple roaches in the bathroom. Staff refunded amenities fee, but didn't do anything else. It would have been nice if they sprayed.

Ulemper: Average hotel. Parking expensive.

Fordeler: Good location, only a few minutes walk to the beach, overall good stay and the room was acceptable. Personnel servicing the rooms were friendly and keep the room in excellent condition.

Ulemper: Front desk staff was not overly friendly and seems to be focus more on each other rather then their guest. Would also recommend more chairs for guests to check out.

Fordeler: Large room

Fordeler: Location was as expected...Good. Breakfast was very much appreciated.

Ulemper: Our room smelled of mold or mildew upon our arrival. Cleaning staff and front desk advised BUT they only sprayed perfume or disinfectant to mask the smell. This was useless as the smell was coming from the bathtub drain. probably rotting hair, etc.

Fordeler: Accomadating

Ulemper: None

Fordeler: It is convinient. the staff is really nice. The rooms with the ocean vue are more quiet than the one on the street.

Ulemper: Nope

Fordeler: Location was great, and I loved the kitchen :)

Fordeler: Perfect for the price you pay

Fordeler: We booked a room with a view of the ocean and were pleasantly surprised to get a corner room with a balcony on two sides and wonderful views. The hotel was very close to everything and the airport shuttle droped us off at the door and picked us up again, which was very good service.

Ulemper: The shower would not drain, so I asked for it to be fixed. Although the girl on reception said it will be fixed, nothing haoppened. day I went and asked for a room change and they were good aboiut that, and gave us a similar room straight away. The hotel is old and the plumbing may be a problem. It was in our first room.

Fordeler: Good overnight stay from the airport. It was a safe location, quiet, clean, economical.and the staff were friendly.

Ulemper: All good, but only had one day in Wsikiki and wanted to visit the Waikele Premier Outlets. A staff member said I had to get the public bus there. I wasted 2 hrs getting there only to find out shuttle buses go every hour on hte express way. I suggest your hotel could maybe have up to date timetables with a couple of companies.