Denver Hoteller

Fordeler: This is a must see location. Fabulous hotel!

Ulemper: There is a live combo, complete with drum solos and trombones, in the lobby on Friday and Saturday afternoons into the evening, and the sound is deafening in the rooms facing the atrium. If you are ...

Fordeler: Treated with courtesy and respect. Staff extremely gracious.

Ulemper: Nothing

Ulemper: We had to request a room change due to a very noisy AC unit. The staff was gracious and did upgrade our room. The shower is small and hard to navigate. Room was nice. The tavern was VERY loud and the...

Fordeler: This hotel is a historical property and I like that they have modernized the rooms without losing the charm of its history. The staff went out of their way to help you and I loved the piano bar.

Ulemper: I was shocked at the price of valet parking. I was expecting anywhere from $12 to $25 for one night but ended up with a bill that was $50. Had I known ahead of time, I would have parked in a public ...

Fordeler: wonderful historic hotel with modern amenities. Enjoyed the room and bathroom a great deal. Very cozy and comfortable, and food from room service was amazing

Ulemper: a lot of hard surfaces in hallways so it can be noisy.

Fordeler: It was luxurious a lot of room to move

Ulemper: My room was to close to the service elevator sounds throughout the night.

Fordeler: Beautiful hotel with great staff. Room service, tea time in the lobby, and their spa products were all amazing.

Ulemper: Older crowd and pricey. Queen beds are on the smaller side. Live music can be loud during the day, this did not bother me personally but I could hear it from my 5th floor room.

Fordeler: Hotel was beautiful!

Fordeler: The history and location

Ulemper: Room was snug

Fordeler: Celebrated my husband's birthday. The staff could not have been more gracious, including providing a bottle of wine to toast him for another year. The desk and wait staff in the three food ...

Ulemper: Not a thing!

Fordeler: Location

Ulemper: We were put in the wrong room the first night. The customer service did not meet our expectations. Staff was unfriendly, I won't stay here again for the price.

Fordeler: generally v good spa looked great

Fordeler: Location was great, service was good, and the room was clean. It was a luxurious experience. Also, the valet service was extremely friendly, much more so than other hotels I've been to in the past...

Ulemper: At one point, we left our room to go to a Rockies game. We had the privacy light turned on. When we got back, our room had been made up by room service. Not a huge deal, but an annoyance nonetheless.

Fordeler: Location

Ulemper: Was not the same level of stay as other four seasons. Room was outdated and food selection was very poor. None of the menus were available.

Fordeler: The beds

Fordeler: Staff friendly and rooms very comfortable. Location was central. You

Ulemper: Hall noise was very loud on more than 4 occasions late at night and early morning.

Fordeler: Bed was super comfy

Ulemper: No ice machines, got tired of calling room service to get ice

Ulemper: Nothing

Fordeler: This is what luxury feels like

Fordeler: Nespresso in the room and instead of water bottles they have carafes of fresh water.

Ulemper: Issues with cleanliness of coffee cups and nightly water glasses.

Fordeler: great room layout, great views.

Ulemper: Free shuttle not available in the mornings because of poor bellman staffing, were offered to wait for 1,5 hrs!

Fordeler: great bar and steakhouse

Fordeler: All was good

Ulemper: Hotel was fine but I don't believe a received any type of receipt for my stay and I need this for my business.

Fordeler: Good breakfast Buffett

Ulemper: Kind of pricey for a two night stay

Fordeler: Mountain view, Peak's Lounge has great sunset view over mountains

Ulemper: No outdoor pool

Ulemper: There was no pool. I feel like it was pricey for the room size. The pillows smelled like mold. They didn't clean our room very nice. For the money I will not stay there again. Thanks

Fordeler: Location was perfect to walk to Coors field

Fordeler: The facilities were fine. We enjoyed the small appetizer (happy hour) buffet that was offered to us due to the room we booked.

Ulemper: I was not happy with the fact that I thought that I had booked a mountain view so I assumed we would be facing west. I also was under the impression that the room we were to get had a sitting area ...

Fordeler: comfy bed good climate control.

Ulemper: parking was way too expensive

Fordeler: The rooms was really nice and breakfast was amazing. Worth paying the extra dollars to have the chef make you a fresh omelette or to try all the fresh pastries.

Ulemper: Parking price is outrageous for what just seems like a large country town. I'd expect that from New York but not from Denver. Also we were hoping to do some laundry after a couple of weeks on the ...

Ulemper: Everything could have been a bit better for the price.

Fordeler: Very nice room -- a lot of hotel rooms have 'that smell' and our room did not -- it was excellent!

Fordeler: Most everything.

Ulemper: Restrooms in lobby were disgusting. No coffee in lobby or rooms.

Fordeler: I loved the location. It was central to everything. The hotel and rooms were very modern and luxurious.

Ulemper: They already charge an arm and a leg, but the also charge their own guests to park overnight. It was $35 every night I was there!. Next time I'll stay further, pay less, and still have quality sleep. I can just Uber.

Fordeler: Staff were all very friendly and helpful. Room was quiet and the curtains actually blocked the outside light!

Ulemper: Room fridge was noisy so I unplugged it. Unlike most hotels, the staff left it unplugged for me, which was great!

Fordeler: Close walking distance to so many fun things to do.

Ulemper: Really hard for uber to find it

Fordeler: Hotel and room was very clean and comfortable. Great location, walking distance from many foods and shops. Easy uber to many sites, room service was prompt and the front desk called to make sure we ...

Ulemper: Went to breakfast one morning, my daughter and I had fruit plates and a bagel and they charged us 18$ a piece. Did not eat there again

Fordeler: Loved the location and super clean. The bed was awesome, amazing view.

Ulemper: Did not like the valet services, felt very rushed to get my luggage out of the car trying to make sure I had everything. The pool closed extremely early and could not enjoy it, I feel I payed Alot of...

Fordeler: Nice rooms. Great shower. Well located in the heart of downtown Denver.

Ulemper: Parking was ridiculously expensive. We ended up parking at a garage right across the street for 22.00.

Fordeler: In the heart of downtown

Fordeler: I loved the location of the hotel right down the street from shops and restaurants

Fordeler: Cleanliness

Fordeler: This hotel was very nice and the staff was all extremely hospitable. I would definitely stay here again when in Denver.

Ulemper: Nothing!

Fordeler: Friendly and helpful staff from the Valet to housekeeping and everyone in between!

Fordeler: Excellent location in the heart of downtown. One block from 16th street mall and within walking distance of a wide variety of restaurants and bars. The room was large, comfortable and clean. The staff...

Fordeler: Everything! Excellent with even better experiences, complimented by incredible staff!

Ulemper: Nothing. Everything was perfect!

Fordeler: Excellent staff great location.

Fordeler: I was a nightmare Bridezilla and they could not have been nicer to me. Kudos. The room was fantastic, and the service was amazing. The room was lovely, clean, nice.

Ulemper: The champagne my sister bought was unexpected, and I think for her, the price was unexpected.

Fordeler: I love the experience all together! It was awesome

Ulemper: Well I got an e-mail from someone apologized get for the one thing I wasn't fond of. And they asked me 'please don't use a third party' I have no idea what that means but I booked my...

Fordeler: Location, old school charcter

Ulemper: Restaurant to much of a bar only

Fordeler: The property was beautiful. Oldest hotel in Denver and very well maintained. The rooms were clean and charming and the bed oh boy what a bed! My husband wanted me to check under the sheets to see what...

Ulemper: we could of had a little better view. Our room faced the wall . :(

Fordeler: Charming room and gracious staff, especially their extra efforts to find an available room early and to upgrade us.

Ulemper: Restaurant construction was disappointing.

Fordeler: Unique and interesting building; very friendly staff; gym was amazing; location was unbeatable

Fordeler: The service at this hotel was exemplary; everyone was very friendly, knew my name, and quickly attended to every request. The bed was one of the most comfortable I have ever slept in, and the ...

Fordeler: location, renovations were nice, hotel was recently renovated and close to a lot of attractions.

Ulemper: the view was of a brick wall, the internet was slow and there was no cable tv. Parking was very expensive.

Fordeler: Fint gammelt hotell. Denvers første hotell.Stort fint rom. Stort bad. Rett ved jernbanestasjonen.

Fordeler: Location. Staff. Architecture.

Ulemper: Outage of running water. Street noise from outdated single-pane glass.

Fordeler: Location

Ulemper: Blind did not cover the whole window. No paper or pens to write on.TV was wired incorrectly, remote didnt work.No clock. Construction on 4th floor into the night, kept us up ;(

Fordeler: Beautiful hotel. Room was just redecorated and was lovely. Great location next to the Union Station. Restaurants within a few blocks.

Ulemper: Loved everything!

Fordeler: Breakfast was amazing

Fordeler: The room was very comfortable and accommodating. The beds were amazing. We were sprites at how comfortable the pullout couch was.

Ulemper: Price was a little higher than planned for the trip, but we were pleased at what we got for it.

Fordeler: Everything was great

Ulemper: the room was not cleaned daily

Fordeler: The hotel is one of the best in Denver. Great breakfast and nightly socials. Clean facilities work out room has good equipment that work. Will stay again.

Ulemper: Nothing

Fordeler: Room was really comfortable; loved having the kitchenette to warm up our take-out cinnamon rolls; we had a perfect view of downtown Denver and the mountains from our room; breakfast was very good.

Ulemper: No ice machine available on each floor, but the desk clerk happily filled up a bag with wonderful crushed ice just for us!

Fordeler: Nice beer and wine (and nachos) reception.

Fordeler: Great stay at the Staybridge Hotel. Nice staff, nice room, bed, shower. All good.

Ulemper: No complaints!

Fordeler: Very clean and roomy!

Ulemper: The loud group of young people but that could have been anywhere. Not hotels fault but the group was very inconsiderate.

Fordeler: The breakfast wa amazing! It was not the typical plastic plate service. I really enjoyed time in the lobby.

Ulemper: nothing ! everything was great!

Fordeler: Staff was absolutely wonderful. Beautiful property. Clean, comfortable rooms.

Ulemper: When hotels say they are 'suites' it is often misleading. We had an issue when we checked in as my friend and I assumed that the 'suite' advertised was at least two separate rooms...

Fordeler: See comment about eggs below. The bed was comfy. Staff was great! The floor was under construction, we had an updated room.

Ulemper: The breakfast was less than impressive . Not to sure if the eggs were real ,if they were real then they were real awful. Choice of meat was limited , if you can call one choice a choice . The second ...

Fordeler: atmosphere. Food was good. Polite employees. Nice room. Comfortable bed. Quiet room.

Fordeler: Rooms were extremely quite - even though the hotel was connected via walkway to terminal - very convenient for early flights out

Ulemper: Escalator not working - hopefully this hotel will get Peloton bike like some of the other Westin properties

Fordeler: Everything.

Ulemper: To pay for Wifi

Fordeler: closeness to airport;

Ulemper: It would have been great to have the lobby on the same floor as ticketing/ check-in. And, in our specific case it would have been even greater if the Alaska counters were at the Westin end. (I ...

Fordeler: The smell as you walk in so refreshing. The modernistic look, clean cool lighting and customer service was awesome! I loved the shower!!

Ulemper: Would have been nice to have a refrigerator in the room. Also separate toilet to the bathroom.

Ulemper: I thought the food offered was a disappointment. What I had was good but not much of a selection

Fordeler: the fact that it was inside the airport ! super fancy hotel...

Ulemper: the fact that is so expensive and the only option for when you arrive late in the airport and don't want to travel another 30 min to the hotel... the fact that the wifi is paid... for 300USD a ...

Fordeler: Very convenient with excellent communication to get in to Downtown Denver. Everything worked as it should and the facilities were all fresh and attractive. We are in the UK and we would ...

Ulemper: The food options were a little limited, but there it is an airport hotel.

Fordeler: Beautiful room. Very clean hotel. Convenient location. Friendly staff.

Ulemper: The pool area seemed muggy.

Fordeler: The beds were very comfortable.

Ulemper: Would prefer a separate shower.

Fordeler: Location

Ulemper: Restaurant staff not the friendliest

Ulemper: fant blod i sengetøyet. sengetøyet passet ikke til sengen var for liten.

Fordeler: the fancy pool

Fordeler: Great service!!

Ulemper: Better coffee.

Fordeler: Location is great. One block from the free tram to Union Station. Free bikes and straight down Champa Street to the river trail. Exceptionally friendly staff. Great happy hour with free back massage. ...

Ulemper: Nothing, loved it all.

Fordeler: Staff was super friendly and very knowledgeable of local area dining and entertainment. Very clean hotel. The complimentary wine/beer meet and greet hour is definitely a bonus. Great downtown ...

Ulemper: The rooms were a little small. For the price of the room, I would expect a complimentary breakfast and at least a microwave in the room.

Fordeler: The staff was amazing. The decor was fun. So many pillows! Brand new TV's were a nice touch.

Ulemper: For the price, you would think to include the free parking. The mini bar prices were crazy. And for the price, you would think the rooms would be a little nicer. The bathroom was nothing special.

Fordeler: Staff was great. Good bar. Good location. Nice sized room. Lots of convenient outlets to charge devices.

Ulemper: Bathroom needs updating.

Fordeler: Location, perfect. Price for looking at a cinder block wall with 6am workers in alley from our 2nd floor room. Not so much. 354 for one night. Uh, not worth the money.

Ulemper: Cinder block view, noise at 6am.

Fordeler: Felt very homey and welcoming

Fordeler: daily lobby happy hour with complimentary drinks, excellent location to all downtown attractions- easy walk every where, staff- particularly at the front desk were incredibly friendly and helpful!

Ulemper: room was awkward dimensions, but very spacious!

Fordeler: Location is convenient to shopping, restaurants. Staff were friendly and helpful. Beds, pillows comfortable. Big screen TV. Room well supplied with snacks but very pricy. Quiet. Dogs welcomed. ...

Ulemper: On arrival, fire alarm going off, elevators shut off. Staff told me twice elevators were working again, they were not. The schlepping back and forth with bags to non-working elevators was a pain. ...

Fordeler: Very helpful staff, good location, older building but clean rooms, bed was very comfortable.

Ulemper: Construction taking place in adjacent building, shower head could have been better.

Fordeler: Great location. Wine/beer tasting every night at 5pm. Most of the staff is incredibly helpful and happy. Valet staff was remarkably friendly and courteous.

Ulemper: We got an error message when trying to rent a movie. The girl at the front desk said she had never had the issue but would look into it and call us. She never followed up with us at all. We called a second time to check on status and she acted annoyed.

Fordeler: Location, great service, clean beautiful room

Fordeler: Everything including everything but the eggs with breakfast

Ulemper: Part of Breakfast-The eggs were super dry.

Fordeler: I like the breakfast and I like the room overall

Ulemper: No pool

Fordeler: The staff were wonderful and the housekeeping was impeccable. Easy access to the location and free parking. Good condition and spacious workout facility on the 2nd floor. I think the staff are doing ...

Ulemper: I thought the facility, in general, was dated but there are renovations in process. Although parking was on site and free, it wasn't covered or secured in any fashion.

Fordeler: Clean rooms, easy on/off freeway, free parking (not covered) helpful and courteous staff, good breakfast. Short walk to 7-11, close drive to other food / stores.

Ulemper: Construction noise from other floors being renovated. Should be a short term problem.

Fordeler: Had mountain view from room was AWSOME

Ulemper: nothing

Fordeler: The staff were great

Ulemper: Too much to wright

Fordeler: Rooms where nice. Construction was well hidden.

Ulemper: The breakfast was environmentalist friendly, Needs to be more hearty.

Fordeler: Free water sticked to our minds, a nice thing to do. We had a massive room 1201 (a Handicapped room) Staff was good and helpful. A good standard hotel.

Ulemper: The electric shutters did not worked properly and needs some fixing.

Fordeler: We liked having (free) breakfast easily available. It was well laid out and plenty of fresh, good selections. Eggs, breakfast meat, breads, yogurt, fresh fruit and fruit juices. Good coffee. Saved a ...

Ulemper: There is truly nothing more I would have liked from this hotel. Not one negative.

Fordeler: All good. Quaile excellent staff member.

Ulemper: Nothing comes to mind

Fordeler: Everything

Ulemper: Nothing

Fordeler: Staff and cleanliness

Ulemper: Neighbors woke me up at 6 AM with music

Fordeler: The room was beautiful, comfortable and clean. We loved having a balcony.

Ulemper: The elevators were a bit dated, but it's an older building, so it's somewhat expected.

Fordeler: I loved almost everything about my stay. The room and hotel were beautifully decorated and very clean. The staff were all very friendly and professional. Room service was incredibly fast, and the food was delicious. I was given a corner room as a surprise and that was very, very cool.

Ulemper: I only have a couple minor complaints. To start, there were some stains on the carpet and some chipped paint on the walls. The room also had a funny smell, but I figured it was just "old building" smell. My biggest issue was that I wasn't sure if the balcony was supposed to be private or not. It wraps around the whole building, but each balcony is separated by a large potted plant that was easy to step over. I figured that meant "private balcony" so we left our curtains open to enjoy the sunshine, and I happened to be undressed when the guests from the next room over stepped over the plant and walked across our balcony to look around the corner. It was very embarrassing. Either the hotel should have let us know that our balconies aren't exactly private, or they should put up barriers that you can't just walk over. Another small issue, they only gave us decaf coffee in the room.

Fordeler: Hotel concierge and door men were very pleasant very positive attitudes!

Fordeler: Great location, staff, overt appearance and cleanliness. The staff went above and beyond when they heard my concerns and righted a poor nights sleep. Thank you.

Ulemper: Had a king corner room. Ended up on the 2nd floor. Could hear everything outside due to poor window construction. Shower head was comeing out of the ceiling with plaster on the shower floor. Vanity mirror was cheap had lights out and didn't hold a position and was therefore useless.

Fordeler: location

Ulemper: not great value, poor windows, tiny fitness center

Fordeler: Staff was amazing and very helpful. We were in town for a Broncos game and a hotel car was able to take us there. However we were able to walk because location wasn't too far. We used car for another trip but this place has such a location we were able to walk most of downtown. I hope kayak has deals for them again because we would love to come back!

Fordeler: Excellent staff, wonderful location and very comfortable all around.

Ulemper: More reasonable food options e.g. continental breakfast.

Fordeler: Doesn't act like a penny-pinching hotel. Offers free wireless, free shuttle within two miles, complimentary breakfast. Great place. Quiet rooms.

Fordeler: Hotel concierge og dør menn var veldig hyggelige svært positiv holdning!

Ulemper: Need to add USA to TV channel selections.

Fordeler: Great location! Great view!

Ulemper: Expensive parking. No continental breakfast.

Fordeler: Good location, close to Union Station which you can get to with a $9 train ride from the airport. There are also good restaurants close by.

Ulemper: We couldn't find any supermarkets in the area.

Fordeler: Location, location, location! Very comfortable beds, beautiful views of the city and mountains, good shower, great service.

Ulemper: Being nit picky, but the iHome is outdated, USB ports are only on one side of the bed, like I said I'm being nit picky, everything was great.

Fordeler: The Westin was a very pretty and clean Hotel. Loved the interior design and the views.

Ulemper: The A/C didn't seem to work.

Fordeler: Hotel was in a central location close to restaurants and bars. Walking distance to the baseball stadium and tourist attractions.

Fordeler: It was on 16th street mall

Ulemper: The beds seemed short.

Fordeler: Great place. Had a small problem with room fridge and it was handled immediately. Thanxs $40

Ulemper: $40 to park, but that is pretty much standard at top end hotels.

Fordeler: Staff was very helpful and accommodating. We arrived very early in the day and they got us a room early. All the staff we encountered were extremely helpful.

Ulemper: Valet parking was very expensive.

Fordeler: Staff

Ulemper: Carpeting in the room was dirty it made our feet black. The closet louvers were loaded with dust other than that the room was nice ,

Ulemper: Good quality

Fordeler: Location was very convenient

Ulemper: The hotel was very noisy, the lobby was so loud I could not have a conversation with the staff member who was trying to check us in and there were many noises that we could hear in our room throughout our stay.

Fordeler: Large crowd of bikers at breakfast, but there was no wait for breakfast items. Staff was super at keeping all foods restocked. Huge lobby, large rooms make the stay very comfortable.

Ulemper: Liked everything.

Fordeler: Outdoor patio was very nice.

Ulemper: Need better air conditioning in the fitness center. Some hooks on the wall or a shelf in the shower in fitness center would be helpful.

Fordeler: Close to stadium and bars and restaurants.

Ulemper: Had to ask twice to get our room cleaned. Could not get the temperature in our below 72. Let the front desk know and they told us they would fix the problem. They did not.

Fordeler: Good amour of space in living area

Fordeler: Great staff, central position.. a very pleasant stay.

Fordeler: I liked the key card to be able to work the elevators, makes you feel safe while staying in downtown. The suite we stayed in was nice and roomy however the pull out bed was not very comfy. The staff ...

Ulemper: I didn't like how much you have to pay to park there. It was 33 per night to use there garage which I think is a bit much. The breakfast was also not as great as I would have liked, The eggs had ...

Fordeler: Excellent all-around experience. The staff was super friendly and helpful. Breakfast was actually good food. The area is really close to fun activities. Will definitely be back.

Ulemper: View from our room wasn't great, but if that's my only complaint, then there's not much to complain about

Fordeler: Close to airport

Ulemper: Staff mocked me and made a joke when I asked to wash my hands at their breakfast room. I just changed a diaper. Don't eat the food for breakfast they probably don't wash after using the ...

Fordeler: The onsite laundry facility was so great for us. The view was beautiful and the room was so neat and clean.

Ulemper: The parking is a bit confusing. I think it's because it's currently undergoing construction. Once this is completed I'm sure it will be more than ready.

Fordeler: Nice facilities. Nice people. Nice location. The maid service not only made the bed, replaced towels and neatened the room every morning...they did the dishes.

Fordeler: Room was spacious. Employees were friendly and accommodating.

Fordeler: Was within the walking distance to a lot of fun things to do. Staff are as excellent and rooms very nice.

Ulemper: The website failed to mention an exorbitant fee for parking at their facility and there was no cell service inside the hotel.

Fordeler: Was one of the best stays! Had a small complaint,but the staff Cleared it up no problem.She was very nice & helpfull.Walking distance of Pubs & Panera was a bonus

Ulemper: The guy at the Front desk charge the wrong card after I had just said to use the mastercard!. Costing me an extra 20%. A little expensive,but worth it!!!

Fordeler: Good value hotel for the price Restaurants near by and train station only a 5 min drive Breakfast was ok Staff helpful

Fordeler: Comfortable, clean room. Friendly, helpful staff. Well placed for local light rail into Denver. Good breakfast choice. Walking distance to choice of eating places. Their business centre is set up for ...

Fordeler: The facilities were nice and clean and exactly as you would expect from the Hampton line of hotels.

Ulemper: This facility only has king beds in the bedroom and a sofa sleeper in the living room. The sofa sleeper was AWFUL! The mattress was thin. You could feel every bar underneath. The frame was such ...

Fordeler: Bed was comfortable

Ulemper: Room was very worn, carpet edges were fraying, mold in bathroom in the corners and on the bottom of the bathroom door - paint was also cracked and peeling off on bottom of bathroom door. Toilet seat...

Ulemper: They messed up our booking

Fordeler: Bed was super comfortable (especially the pillows) and the staff were extremely friendly and helpful

Ulemper: It was difficult to find parking when coming back late at night. The parking lot seemed a bit small if the hotel was fully booked

Fordeler: Bed was comfortable. Slept great!

Fordeler: Great breakfast selection.

Ulemper: Breakfast was very crowded and they're was only one waffle machine.

Fordeler: Beds big and comfy Great toiletries provided Fab breakfast Excellent gym Nice helpful staff

Ulemper: Bathroom floor had lots of hairs on

Fordeler: Location and the breakfast was excellent.

Ulemper: Only one elevator in front towards lobby.

Fordeler: Free breakfast

Ulemper: I could here my neighbors talking. Very very annoying. Also someone had gone to the bathroom in my toilet and didn't flush before I got there. Gross.

Fordeler: The omelette chef was great! It was nice to have complimentary drinks and snacks. The facility was spacious and clean. Airport shuttle was on time with a helpful driver.

Fordeler: Loved the omelets! The chef made our morning!

Ulemper: Everything was great!

Fordeler: The bartender for managers night was friendly and gracious.

Ulemper: Management needs to pay attention to detail. Three examples: the keys to our room did not open our room door; the light in the bedroom was out of the lamp socket exposing wires; and when we called for...

Fordeler: Chris, the bartender, did not disappoint! He could tell I was thirsty and acted accordingly. Very attentive and courteous. Kudos to Chris ! It's not Mar-a-lago, so I don't have to worry about Trumps ego getting in my way. Lots of space here.

Ulemper: Breakfast sausage needed flavor, but the eggs weren't half bad.

Fordeler: Close to airport - breakfast was good - nice room - loved the floor plan. Beds were very comfortable - as was the sitting area furniture.

Ulemper: A/C was so loud we could not sleep! They tried to fix it and did help a little, but not enough to get a good nights sleep. I have stayed at other Embassy Suites and the A/C was much quieter...

Fordeler: Gorgeous breakfast

Ulemper: Didn't answered to phone call for the shuttle from airport after midnight.

Fordeler: decent breakfast

Ulemper: clean room

Fordeler: Close to airport

Ulemper: Could use some updating. Not bad but not great

Fordeler: Everything was perfect

Ulemper: No comment

Fordeler: The selection for bkfst was good, I like the option of the omelet bar. We have booked here before due to separate bedroom, you're not forced to go to bed at your young child's bedtime. The ...

Fordeler: The receptionist drinks and snacks is such a great amenity and made us feel appreciated

Ulemper: No. It was a great stay

Fordeler: Close to the airport and free drinks at happy hour. The Hotel was open and bright.

Ulemper: The airport shuttles could be a little more regular.

Fordeler: Very clean hotel with nice staff.

Ulemper: Hot water took 10 minutes to kick in. Valet took 30 to 45 minutes every time we wanted our car...snd for $39 a night, that is unacceptable.

Fordeler: The bed was very comfy. The hotel was extremely accommodating. Location was perfect!

Fordeler: The rooms were very quiet - we rarely heard people in the hallways and didn't hear our neighbors at all. Location was great - walking distance to a lot of things we wanted to do. Hotel seemed ...

Ulemper: Housekeeping didn't come one day until 5:30 pm even though we had been gone from 8-5. We were a little disappointed to come back to a dirty room but it wasn't a huge deal.

Fordeler: The staff was knowledgeable andfriendly .

Fordeler: Nice staff, easy for convention centre

Ulemper: All good

Fordeler: Shower was great, cooked to order breakfast was great, staff was all very friendly, valet people all nice, hotel was clean, loved that they had infused water out for customers

Ulemper: Hated the pillows, they just smashed down to a flat pancake, beds were hard and not comfortable at all, sheet on one corner would not stay on, seems to barely fit bed, everything was cold on breakfast...

Fordeler: I was there for three nights and after eating at the restaurant for breakfast on the first morning, the waitress remembered my order & that I was traveling with coworkers. It made me feel at home ...

Ulemper: This is not really their fault, but the fridge in my room was a little warm... I should have checked before storing my leftovers.

Fordeler: Friendly staff

Ulemper: Had a bit of problem with wifi

Fordeler: The bed was not very comfortable but everything else was excellent

Ulemper: Bed

Fordeler: The location was perfect for seeing downtown easy access to public transportation.didn't eat at the hotel but was happy that the option was available

Ulemper: I probably have the same complaint about all downtown hotels and that's the cost of parking it's part of business I know but it's just another cost

Fordeler: Location

Ulemper: no

Fordeler: The front staff was very friendly. Also the territory bar staff went above and beyond, there was a gentleman with red hair and the bartender with brunette hair that engaged in conversation and was very on top of their customer service.