Denver Hoteller

Ulemper: Ingenting

Fordeler: Beautiful room-spacious suite.excellent auto valet service and courteous staff

Ulemper: Checked in about 3pm-broken mini-bar refrigerator in the hall along with dirty dishes from someones breakfast 2nd day -Left the room at 11am,returned at 4pm ,no maid service. Had to call front desk for service,no paper 3rd day-no turn down service,had to contact front desk for a breakfast room service menu Elways-two salads-$ 60 SYSCO precooked chicken-salty

Fordeler: Their people

Ulemper: Flooded basins 85 min room service

Fordeler: Utmerket personale flott beliggenhet.

Ulemper: Tilstoppet sluket i dusjen

Fordeler: The pool.

Ulemper: Didn't get the room I reserved, didn't get the late check out I requested month in advance.

Fordeler: Hotel representatives were extremely friendly and helpful. The room was spotless.

Ulemper: No coffee when we went down for breakfast. Parked across the street cause parking was expensive.

Ulemper: I did not like paying $275 for the night and being put in room whose walls adjoin the elevator shafts. Could not sleep at all, elevators whizzing up and down all night long. The room we were in 1606 should not be rented for the same price as other rooms of the same layout. I wanted to take it up with the staff in the morning, but had to leave first thing in the morning due to an unexpected family emergency. Therefore I cannot say if they would have taken $ off our bill or not. I may still try to contact management.

Ulemper: light rail and b cycle is only a block away.

Fordeler: Great time with very helpful staff. From the front desk to the valet parking, everyone was very friendly and helpful.

Ulemper: Small gym and not hot tub.

Fordeler: Great location. Live music in the lobby was lovely. Bell boy staff was very helpful.

Ulemper: Check-in took nearly 20 minutes because there was one person checking us in and about five people in line. I've never waited so long to get a key to my room. And not a huge deal, but all of the preferences I had indicated in the pre-survey were "no longer available." Door to my room took nearly 30 seconds to close. For safety reasons I would have to stand and watch it close every time I went in and out of my room. Area around the tub wasn't very clean.

Fordeler: Clean

Ulemper: The day after we checked out, our friends were staying at the hotel. We were supposed to pick them up at a certain time. My phone battery died, they weren't answering their hotel phone (seemed to be broken) but the staff wasn't very accommodating in helping us reach our friends.

Fordeler: The stay was very enjoyable. Great staff, they were available when needed and very friendly even the valet staff. Being from out of town the hotel was easy to find and close to everything-food, fun, and shopping!

Fordeler: Great proximity to everything downtown, great service, ambiance, etc.

Ulemper: Nothing!

Fordeler: Det er et hotell av god kvalitet. Ikke forvent noe spesielt. Alt fungerte og transport var bra.

Fordeler: Pool was great. My kids love swimming. And the complimentary food and beverage was nice

Ulemper: The total cost was $182. That's a lot for a family w kids.

Fordeler: The free breakfast. Shuttle. Grill night was easy and very convenient.

Ulemper: Nothing I can think of.

Fordeler: This hotel was great. They provided a nice breakfast as well as dinner. We had received a free upgrade so we had a two bed two bath suite. It was clean and very comfortable. Highly recommend!

Ulemper: My family was told it would be 20 minutes for the shuttle to pick us up at the Denver airport but after many calls and failed attempts to get anyone to answer the phone and then to call the corporate reservation office to have the call disconnected, we finally flagged a bus down at the airport. We waited 1hour and 45 min at the airport. Then the driver was very rude and told us he was never told to pick us up. Then when finally arriving at the hotel and asked for an explanation, the staff stated that he was told and he continued to be rude as he was standing there behind the counter. Very unreliable shuttle service and the phone system was unreliable to speak with front desk staff or to get the front desk to answer.

Fordeler: Great guest service. Checked us in early even though they didn't have too. Clean spacious room. Kids loved the warm pool. And breakfast was good. The lady working it even made my kids snack bags for our day out exploring.

Fordeler: Great place to stay if you need quick access to DIA for a flight. The rooms are big and clean, and the staff is friendly.

Fordeler: Beliggenhet

Ulemper: Ikke mye for pengene, dårlig windows, bitte lite treningsstudio

Fordeler: The room was beautiful, comfortable and clean. We loved having a balcony.

Ulemper: The elevators were a bit dated, but it's an older building, so it's somewhat expected.

Fordeler: Excellent staff, wonderful location and very comfortable all around.

Ulemper: More reasonable food options e.g. continental breakfast.

Fordeler: This is our favorite hotel in Denver! Great location, extremely comfortable stay, the staff is wonderful, the hotel is beautiful.

Ulemper: Our bath-tub and sink were slow to drain, we've stayed here several times and have never had this problem, we notified the front desk.

Fordeler: Great location, staff, overt appearance and cleanliness. The staff went above and beyond when they heard my concerns and righted a poor nights sleep. Thank you.

Ulemper: Had a king corner room. Ended up on the 2nd floor. Could hear everything outside due to poor window construction. Shower head was comeing out of the ceiling with plaster on the shower floor. Vanity mirror was cheap had lights out and didn't hold a position and was therefore useless.

Fordeler: I loved almost everything about my stay. The room and hotel were beautifully decorated and very clean. The staff were all very friendly and professional. Room service was incredibly fast, and the food was delicious. I was given a corner room as a surprise and that was very, very cool.

Ulemper: I only have a couple minor complaints. To start, there were some stains on the carpet and some chipped paint on the walls. The room also had a funny smell, but I figured it was just "old building" smell. My biggest issue was that I wasn't sure if the balcony was supposed to be private or not. It wraps around the whole building, but each balcony is separated by a large potted plant that was easy to step over. I figured that meant "private balcony" so we left our curtains open to enjoy the sunshine, and I happened to be undressed when the guests from the next room over stepped over the plant and walked across our balcony to look around the corner. It was very embarrassing. Either the hotel should have let us know that our balconies aren't exactly private, or they should put up barriers that you can't just walk over. Another small issue, they only gave us decaf coffee in the room.

Fordeler: Staff was amazing and very helpful. We were in town for a Broncos game and a hotel car was able to take us there. However we were able to walk because location wasn't too far. We used car for another trip but this place has such a location we were able to walk most of downtown. I hope kayak has deals for them again because we would love to come back!

Fordeler: Doesn't act like a penny-pinching hotel. Offers free wireless, free shuttle within two miles, complimentary breakfast. Great place. Quiet rooms.

Fordeler: Hotel concierge and door men were very pleasant very positive attitudes!