Denver Hoteller

Fordeler: Customer service was amazing - every employee we interacted with was super helpful

Fordeler: Brand new, modern design, nice lobby area patio & restaurant. Quiet rooms, pretty comfy.

Ulemper: Saw a few comments referencing The Art as a 5 star in the category of Ritz & Four Seasons... not quite that nice, it's a solid 4 star hotel.

Fordeler: Kundeservice var fantastisk - hver ansatt vi var i kontakt med var utrolig hjelpsom

Fordeler: The hotel was great amazing. The staff were friendly and helpful.

Ulemper: The room was warm and the AC did not cool it down much. The windows did not open so it was a warm muggy room.

Fordeler: The check in was easy and took about 2 minutes. The hotel store was stocked with anything you at want or need. It was clean! So clean! The rooms, lobby, elevators, restrooms- very clean. Elevators were fast. Parking was a non issue with their parking garage. Center of everything in downtown Denver.

Ulemper: I only wish the pillows were more comfortable. They were fluffy and looked pretty but as soon as you lay your head on them they fell completely flat. I had to use the decorative pillow from the chair in our room to put behind my pillow so I had at least a little elevation. My husband had to roll his in half to sleep. The only other thing is that there was no microwave in our room so leftovers couldn't be eaten. Not that big of a deal but would've been nice.

Ulemper: They charge to use their business center. The shower curtain smelled awful when first checking in. Had to have staff replace. The main light when entering the room would only work sometimes.

Fordeler: I loved the location. It was central to everything. The hotel and rooms were very modern and luxurious.

Ulemper: They already charge an arm and a leg, but the also charge their own guests to park overnight. It was $35 every night I was there!. Next time I'll stay further, pay less, and still have quality sleep. I can just Uber.

Fordeler: Nice place, good price, excellent service and ubication.

Fordeler: The bed was very comfortable and the accessible bathroom was roomy and well designed.

Ulemper: We did not like paying $42 for parking. On the website it says "parking available" but the steep price tag was a shock. This hotel is in downtown Denver so parking is at a premium but I would prefer to know the price up front.

Fordeler: Well Clean!!!

Ulemper: N/A

Fordeler: Comfortable, clean, great location, electronic check in and check out.

Ulemper: The tv in our room was not plugged in and the plug was inaccessible. We didn't feel like calling maintenance for this but it was definitely annoying. Also we were on the sixth floor and when we were going to bed around 10 the sound of music from what I presume was a ballroom party was loud. We got a really good deal, maybe that's why? Not typical for my experiences with Hyatt.

Fordeler: Clean room nicely updated.

Ulemper: Excessive parking fees that were added in and not disclosed at check in or departure.

Fordeler: Typical Hyatt...the Grand Hyatt Denver is a bit nicer. I would definitely stay here again. Clean, well appointed rooms...nice bar & coffee shop in lobby.

Fordeler: Beautiful hotel with excellent rooms. Very good customer service. I've stayed in Denver many times and this is the first hotel I want to return to.

Fordeler: When I walked up to the counter for check in, the young woman who assisted me was extremely friendly. She answered all my questions and pointed out a few nearby locations I should visit, including some good places to eat. I appreciated this touch and congratulate her, though I cannot remember her name!

Ulemper: I had some difficulty finding the cups as they were tucked away in cabinet under the TV. I did manage to find them before I called customer Service, but it was strange not to have them out in the open.

Fordeler: Very clean room, very friendly staff, clean common areas, wonderful location in close proximity to 16th street bars & restaurants

Ulemper: Walls were very thin and not soundproofed like many hotels. A domestic disturbance broke out in the room next door at 2:00am but was quickly resolved by hotel staff. Our shower curtain was also torn and needed to be replaced.

Fordeler: It's a good quality hotel. Don't expect anything fancy. Everything worked and the shuttle service was good.

Fordeler: This hotel was great. They provided a nice breakfast as well as dinner. We had received a free upgrade so we had a two bed two bath suite. It was clean and very comfortable. Highly recommend!

Fordeler: Great guest service. Checked us in early even though they didn't have too. Clean spacious room. Kids loved the warm pool. And breakfast was good. The lady working it even made my kids snack bags for our day out exploring.

Ulemper: My family was told it would be 20 minutes for the shuttle to pick us up at the Denver airport but after many calls and failed attempts to get anyone to answer the phone and then to call the corporate reservation office to have the call disconnected, we finally flagged a bus down at the airport. We waited 1hour and 45 min at the airport. Then the driver was very rude and told us he was never told to pick us up. Then when finally arriving at the hotel and asked for an explanation, the staff stated that he was told and he continued to be rude as he was standing there behind the counter. Very unreliable shuttle service and the phone system was unreliable to speak with front desk staff or to get the front desk to answer.

Fordeler: The free breakfast. Shuttle. Grill night was easy and very convenient.

Ulemper: Nothing I can think of.

Fordeler: Great place to stay if you need quick access to DIA for a flight. The rooms are big and clean, and the staff is friendly.

Fordeler: Pool was great. My kids love swimming. And the complimentary food and beverage was nice

Ulemper: The total cost was $182. That's a lot for a family w kids.

Fordeler: Det er et hotell av god kvalitet. Ikke forvent noe spesielt. Alt fungerte og transport var bra.

Fordeler: The staff at the front desk was awesome. They were generous and took the time to make my stay the best. I asked for a late check out and they were very accommodating. The shuttle service was also great and used it several times.

Ulemper: No, everything was great!

Fordeler: Modern Look and well kept up. Friendly staff and shuttle drivers. Breakfast bag was a great touch

Ulemper: I was only there a short time (6hrs) but in that time all was good

Fordeler: Very Friendly staff, and very clean rooms.

Ulemper: No

Fordeler: I thought the hotel was great. Loved having a kitchenette. Very convenient to restaurants.

Ulemper: The door to the bathroom was heavy and bump against the wall locking the bathroom door.

Fordeler: Free shuttle to area locations. Great continental breakfast!

Ulemper: No

Fordeler: Modern room

Fordeler: Great place to stay! The kids loved it! The breakfast choices were plentiful and pleasant! Had to stay away from home because of showings for sale and this was a nice overnight stay!

Fordeler: I had to leave the hotel at 3am. When the guy at the front desk found ourselves, he moved me to a room on the top floor so I wouldn't be disturbed by people above me. I really appreciated that. They also had a breakfast bag to go! Loved it!

Fordeler: Better than my recent visits to other hotels...winning!

Fordeler: The hotel was super clean, the staff was very friendly and it was a great experience overall

Fordeler: Fresh, modern, efficient, pleasant - - and super competent and caring staff. Great place.

Fordeler: very helpful staff

Fordeler: No one knows anything including how to do their job.

Ulemper: Poor staff and lights in bathroom broken

Fordeler: Clean, handy for 7:30 AM flight. Food was good at dinner

Ulemper: Too expensive for what it is. We expected a little more, décor in common areas bland like chain hotel anywhere. Beers too expensive

Fordeler: Ingen vet noe blant annet hvordan de skal gjøre jobben sin.

Ulemper: Dårlige ansatte og lys på badet.

Fordeler: Location & bar

Ulemper: Cold shower. No exaggeration.

Fordeler: A staff to die for.

Fordeler: Luxury and that it is very dog friendly

Ulemper: Liked it all

Fordeler: My wife and I decided to stay at the Hotel Monaco our first 2 nights of our honeymoon. From check-in to check-out everything and everyone was perfect. Very pleasant staff and beautiful guest rooms. The hotel has a lot of personality and unique decor, making it a great choice for a special occasion. Its located in the heart of downtown Denver and is walking distance to everything. A delicious Italian restaurant, Panzano, is located inside the hotel for featuring the Colorado chef of the year. Needless to say the food was amazing. These first 2 days in Denver have been absolutely perfect. My new bride and I head to Vail Colorado for our 2nd half of our honeymoon.

Fordeler: The hotel decor had style which was neither tired and dated nor sterile and characterless. The room was large and high-ceilinged with a huge window. It was well heated and the umbrella in the closet was a useful item that cold and rainy week. The staff was very pleasant and helpful and even handymen encountered in the hallways were polite and welcoming. The Italian restaurant had interesting breakfast offerings. I am only sorry I could not stay longer.

Fordeler: I mentioned to the front desk staff that it was our first anniversary that day . . .just after we got to our room a nice young man brought a bottle of champagne and two glasses to congratulate us - very cool!

Fordeler: Beliggenhet & bar

Ulemper: Kald dusj. Uten overdrivelse.

Ulemper: Great place but is rather expensive, out in the middle of nowhere, but very close to Denver airport.

Fordeler: Close to the airport

Ulemper: The furniture was chipped and shabby. The television was too difficult to figure out and the coffee maker did not work. A call to the front desk regarding the television was not helpful and the check in personnel was confused.

Fordeler: Everything. No complaints. Staff was fantastic.

Ulemper: I had to leave to soon!☺

Ulemper: Limited food options in area. Nice that hotel had small "market" but could have had more fresh food options.

Fordeler: The room

Ulemper: The mildew smell in the room

Fordeler: We needed a place for a quick layover due to the weather. The place and all accommodations were well above the star rating.

Fordeler: Convenient to airport.

Ulemper: Hotel had given away my prepaid room (not sure how they could have done that, as check in would require ID and credit card to match the reservation). Gave me a hard time, had to locate their manager, were going to charge me for a new reservation. Finally resolved, but not handled well.

Fordeler: We were pleasantly surprised by our overnight at the Hyatt House near Denver International Airport. We travel a lot and normally have low expectations of airport hotels, but this was an exception. The shuttle driver and the front desk guy were both very nice especially since they were working on Thanksgiving night. The room was a suite - not overly large, but perfectly comfortable for two people. The next morning we went down to the breakfast and were really surprised to find fresh omelets, fresh fruit and juices, etc.. This was definitely a cut above the traditional travel breakfast of cold toast, cereal, and bad yoghurt. It’s hard to wax too poetic about an overnight stay at an airport hotel, but if you in that position in Denver, I highly recommend they Hyatt House.

Fordeler: It was an amazing find! The room blew me and my wife away on how nice it was.

Fordeler: I was surprised at the quality of the hotel for the price. This isn’t the most luxurious place to stay – I didn’t notice any marble countertops in my room and the towel wasn’t folded into a swan. However, everything was very new and very clean and I enjoyed the excellent breakfast downstairs and friendly staff. I would definitely stay here again if given the opportunity.

Ulemper: No complaints.

Fordeler: Alt. Ingen klager. De ansatte var fantastiske.

Ulemper: Jeg måtte dra til snart.☺

Fordeler: Rommet

Ulemper: Lukten av mugg på rommet

Fordeler: Staff very friendly. Great location.

Ulemper: Breakfast was very crowded. Hard to find places to sit. Took a long time to get the car out.

Fordeler: Great location.

Ulemper: Ceiling had been previously repaired, but the work was terrible. Looked like the ceiling could fall in at any time.

Fordeler: The view was great, breakfast was good, staff was friendly and helpful

Ulemper: No hot tub, no free parking

Fordeler: It's Embassy Suite, typically nice

Ulemper: There are parts that need to be updated and repaired. Our carpet was stained and the bathroom fan did not work. But still a nice environment.

Fordeler: Breakfast buffet and managers reception was terrific!

Fordeler: Great location for anyone attending an event at the convention center. The complimentary breakfast is great - huge selection of food. They also offer a managers reception in the evening with snacks and complimentary beverages (including beer!)

Ulemper: We stayed in 2 separate rooms because of a mistake made by the hotel. When I made our reservation we were booked in two room types...so we had to check out of our first room and move to a second room, which was a huge inconvenience. The cleanliness of both rooms was seriously lacking - our first room had a blood stain on the duvet and something sticky splattered on the bathroom light switch. The second room had stains on the towels and something gross splattered on the wall next to the toilet. Definitely not up to par for a ~$200/night room!! I never really felt comfortable or clean during our stay. Also, parking at the hotel is $37/night --absolutely RIDICULOUS. Next time I'll probably stay at the Hyatt across the street.

Fordeler: beautiful, modern and roomy rooms free happy hour Free breakfast

Fordeler: Great Location, comfortable big clean 2 room suite, good black out curtains.

Fordeler: De ansatte er veldig vennlige. Flott beliggenhet.

Ulemper: Frokosten var veldig overfylt. Vanskelig å finne steder å sitte. Tok lang tid å få bilen ut.

Fordeler: Room was nice seemed like it was an apartment

Ulemper: I am pretty sure one of staff stole my wallet

Fordeler: The room was clean and the price was good. I chose to be further from the convention center to save a little money and this hotel has good reviews.

Ulemper: I didn't get much sleep. There was an inch space below the door and space around the door. I could hear every other person letting their door slam shut. Across from my room a small dog barked till very late. Young girls next door were loud and smoking weed and cigs. Although it was non smoking, the whole 3rd floor smelled like smoke. The cut fruit at breakfast tasted sour. It was either old or had some kind of preservative on it. So I base my stay on whether I get any rest and feel comfortable. So this was a huge no way.

Fordeler: Clean, simple, professional. Love that they accept parts.

Ulemper: A bit overpriced.

Fordeler: Location is relatively convenient

Ulemper: The hotel advertises to be a smoke-free property. The people in the adjoining room were smoking cigarettes all night and hosting a 'gathering' in their room. I called the front desk numerous times but the gist of their response was that there was nothing they could do as smoking is not illegal. They offered me a can of aerosol spray to mask the smoke! All rooms were booked that night so they could not move us. I did not get to sleep until after 2:00 a.m. and woke up to loud screaming around 6:00 a.m. We were able to change rooms for the next night's stay, and the hotel manager did comp. our stay for the one night with the issue, however I am not in agreement with their policy for handling guests who break property rules and put my health and well-being in jeopardy and will think twice before staying at another Hampton Inn.

Fordeler: They covered a better room for us at a different hotel so we got our room for free! They called when we were on our way there from the airport. Everything at that hotel was wonderful and we intend on staying at Hampton on our way back as well. Or wherever they send us.

Fordeler: The breakfast buffet was good.

Ulemper: Thin, scratchy towels yet we had to constantly ask for more. The maid would leave two towels each day for three guests. Sleeper sofa was incredibly uncomfortable, springs in the mattress almost poking through the sad mattress. There was a one-half inch gap in the main door frame so we heard lots of noise from the hallway and light streamed in the room at night. We could hear the conversation of the people in the next room. When i complained, i was told the manager would contact me but he never did. My recommendation is to avoid this hotel.

Fordeler: Very nice staff, very clean hotel right next to Panera Bread. Very nice to let me have a 2pm check out!!!!

Ulemper: Nothing

Fordeler: Amazing hotel so clean and comfortable and the best customer service .. killer deal thanks to kayak

Fordeler: It was super clean and luxurious for the price!! So very happy with my experience!!!

Ulemper: Nothing!!

Fordeler: We have stayed there twice. We have run into friends from our home town, both times. (Evidently, we are not the only ones who like to stay there. We really like the facilities and the staff goes out of their way to be friendly and helpful. It is always very clean. Our adult children joined us there and they were very pleased, also. Joyce

Ulemper: We had no complaints. Joyce

Fordeler: Pleasant, efficient, and courteous staff up front. Location good. Food good.

Ulemper: Facility satisfactory, although the common areas were not as clean as they should be. Party until about 3 am in the room next door made sleeping very difficult.

Fordeler: Friendly staff

Ulemper: My room was very noisy. I could hear every step from guest above and every flush of his toilet. The guest next door coughed and I thought he was in my room. You could actually see light around the door to the corridor. Your staff is friendly and helpful but I will never stay at this Hampton again.